Earnings summaries and quarterly performance for EGAIN.
Executive leadership at EGAIN.
Board of directors at EGAIN.
Research analysts who have asked questions during EGAIN earnings calls.
RB
Richard Baldry
ROTH MKM
9 questions for EGAN
Also covers: AEYE, ASUR, CYRX +9 more
Jeff Van Rhee
Craig-Hallum Capital Group LLC
6 questions for EGAN
Also covers: AKAM, ALKT, ASUR +18 more
ES
Erik Suppiger
JMP Securities
2 questions for EGAN
Also covers: NTCT, UI, VRNS
Daniel
Craig-Hallum
1 question for EGAN
Also covers: ASUR, CTOS, HMC
Daniel Hibshman
Craig-Hallum Capital Group LLC
1 question for EGAN
Also covers: AKAM, BKSY, CRNC +7 more
Recent press releases and 8-K filings for EGAN.
eGain Reports Strong Q2 2026 Results, Exceeding Guidance
EGAN
Earnings
Guidance Update
Revenue Acceleration/Inflection
- eGain reported Q2 2026 total revenue of $23 million, an increase of 3% year-over-year, and non-GAAP net income of $3 million or $0.11 per share, both exceeding guidance and street consensus. The company also generated strong operating cash flow of $10.1 million, ending the quarter with $83.1 million in cash and cash equivalents.
- The AI Knowledge Hub demonstrated significant momentum, with ARR from these customers increasing 27% year-over-year and now representing 64% of total SaaS ARR. Partner-sourced new logos in the first half of fiscal 2026 more than doubled year-over-year.
- For Q3 2026, eGain expects total revenue between $22.2 million and $22.7 million. The full-year fiscal 2026 revenue guidance remains unchanged at $90.5 million to $92 million, representing a return to growth for the year.
3 days ago
eGain Reports Strong Q2 2026 Results, Exceeding Guidance
EGAN
Earnings
Guidance Update
Revenue Acceleration/Inflection
- eGain reported strong Q2 2026 financial results, with total revenue of $23 million, a 3% year-over-year increase, and non-GAAP net income of $3 million or $0.11 per share, both exceeding guidance and Street consensus. The company also generated $10.1 million in operating cash flow.
- The AI Knowledge Hub demonstrated significant momentum, with ARR from these customers increasing 27% year-over-year and now accounting for 64% of total SaaS ARR.
- New business highlights include securing multiple Global 1000 logos, such as a large business software provider and a major U.S. manufacturer, with 25% of new logos in the first half of fiscal 2026 sourced by partners.
- For Q3 fiscal 2026, eGain anticipates total revenue between $22.2 million and $22.7 million, and non-GAAP net income between $1.8 million and $2.3 million or $0.06-$0.08 per share. The full-year fiscal 2026 revenue guidance remains unchanged at $90.5 million to $92 million, representing a return to growth.
3 days ago
eGain Announces Q2 2026 Results and Provides Q3 and FY 2026 Guidance
EGAN
Earnings
Guidance Update
Revenue Acceleration/Inflection
- eGain reported Q2 2026 total revenue of $23.0 million, a 3% year-over-year increase, with SaaS revenue growing 5% year-over-year to $21.8 million.
- Non-GAAP net income for Q2 2026 was $3.0 million, or $0.11 per share, compared to $1.3 million, or $0.04 per share, a year ago. Adjusted EBITDA reached $3.3 million, achieving a 14% margin.
- The company demonstrated strong financial health with $10.1 million in cash flow from operations, a 44% operating cash flow margin, and an ending cash balance of $83.1 million.
- AI Knowledge Annual Recurring Revenue (ARR) increased by 27% year-over-year to $48.4 million, contributing to a total SaaS ARR of $76.2 million, up 7% year-over-year. Total net retention improved to 101% from 89% a year ago.
- For Q3 2026, eGain projects total revenue between $22.2 million and $22.7 million and non-GAAP EPS between $0.06 and $0.08. The full fiscal year 2026 guidance includes total revenue of $90.5 million to $92.0 million and non-GAAP EPS of $0.31 to $0.36.
3 days ago
eGain Reports Strong Q2 2026 Financial Results and AI Knowledge Hub Growth
EGAN
Earnings
Guidance Update
Revenue Acceleration/Inflection
- eGain reported Q2 2026 total revenue of $23 million, an increase of 3% year-over-year, with SaaS revenue growing 5% year-over-year and accounting for 95% of total revenue.
- The company achieved non-GAAP net income of $3 million or $0.11 per share and an Adjusted EBITDA margin of 14%, which is up from 7% in the year-ago quarter.
- Operating cash flow was strong at $10.1 million, representing a 44% operating cash flow margin, and cash and cash equivalents reached $83.1 million at quarter-end.
- Momentum in the AI Knowledge Hub continues, with ARR from these customers up 27% year-over-year, now representing 64% of total SaaS ARR.
- For Q3 2026, eGain expects total revenue between $22.2 million and $22.7 million, and full-year fiscal 2026 total revenue guidance remains $90.5 million to $92 million.
3 days ago
eGain Announces Q2 2026 Financial Results and Updates Fiscal 2026 Guidance
EGAN
Earnings
Guidance Update
Revenue Acceleration/Inflection
- eGain reported total revenue of $23.0 million for Q2 fiscal 2026, an increase of 3% year over year, with AI Knowledge Hub annual recurring revenue (ARR) growing 27% year over year to $48.4 million.
- GAAP net income for Q2 fiscal 2026 was $2.3 million, or $0.08 per diluted share, compared to $671,000, or $0.02 per diluted share, in Q2 fiscal 2025.
- Non-GAAP net income for Q2 fiscal 2026 was $3.0 million, or $0.11 per diluted share, up from $1.3 million, or $0.04 per diluted share, in Q2 fiscal 2025.
- Adjusted EBITDA for Q2 fiscal 2026 was $3.3 million, representing a 14% margin, compared to $1.6 million (7% margin) in Q2 fiscal 2025.
- For Q3 fiscal 2026, eGain expects total revenue between $22.2 million to $22.7 million and Adjusted EBITDA between $2.6 million to $3.1 million. The company also updated its full fiscal year 2026 revenue guidance to $90.5 million to $92.0 million and Adjusted EBITDA to $10.9 million to $12.4 million.
3 days ago
eGain Announces Second Quarter Fiscal 2026 Financial Results and Updates Full Year Guidance
EGAN
Earnings
Guidance Update
Revenue Acceleration/Inflection
- eGain reported Q2 fiscal 2026 total revenue of $23.0 million, a 3% year-over-year increase, with AI Knowledge Hub annual recurring revenue growing 27% year over year to $48.4 million.
- For Q2 fiscal 2026, GAAP net income was $2.3 million ($0.09 per share basic), and non-GAAP net income was $3.0 million ($0.11 per share basic and diluted).
- Adjusted EBITDA for Q2 fiscal 2026 was $3.3 million, representing a 14% margin.
- The company updated its full fiscal year 2026 guidance, expecting total revenue between $90.5 million to $92.0 million, non-GAAP net income of $8.8 million to $10.3 million ($0.31 to $0.36 per share), and Adjusted EBITDA of $10.9 million to $12.4 million (12% to 13% margin).
3 days ago
eGain's AI Knowledge Hub Selected by Achmea for Digital Transformation
EGAN
New Projects/Investments
- eGain announced on December 19, 2025, that Achmea, a major European insurance and financial services group, selected its AI Knowledge Hub and AI Agent software to modernize knowledge management and accelerate its digital transformation.
- The implementation will provide AI agent licenses to 21,000 users at Achmea, integrating over 26,000 documents into a central knowledge base.
- This initiative is expected to unify Achmea's knowledge ecosystem, enhance customer experience, and improve operational efficiency.
Dec 19, 2025, 7:03 PM
eGain's AI Knowledge Hub and AI Agent Chosen by Achmea
EGAN
New Projects/Investments
- eGain Corporation announced that Achmea, a major European insurance and financial services group, has selected its AI Knowledge Hub™ and AI Agent software.
- Achmea will utilize eGain's solutions to modernize knowledge management and accelerate its transformation into a digital insurer.
- The implementation is designed to support 21,000 users within Achmea, including 8,225 contact center users and 12,750 enterprise users, with an AI Agent license for each.
- This solution will integrate over 26,000 documents into a centralized knowledge base to provide a single source of truth for customer inquiries across Achmea's services.
Dec 19, 2025, 7:03 PM
eGain Announces Strong Q1 2026 Results and New Product Launches
EGAN
Earnings
Guidance Update
Product Launch
- eGain reported strong Q1 2026 financial results, with total revenue up 8% year-over-year to $23.5 million and SaaS revenue increasing 10% year-over-year. Non-GAAP net income was $4.7 million or $0.17 per share, and Adjusted EBITDA margin reached 21%.
- The company's AI Knowledge business demonstrated significant momentum, with its Annual Recurring Revenue (ARR) up 23% year-over-year and LTM dollar-based SaaS net retention for knowledge customers at 112%.
- eGain launched three new products—eGain AI Knowledge Method, eGain AI Agent 2, and eGain Composer—at its Solve 25 event, aimed at enhancing automation and developer flexibility.
- eGain generated $10.4 million in cash flow from operations in Q1 2026, ending the quarter with $70.9 million in cash and cash equivalents.
- For Q2 FY26, eGain expects total revenue between $22.3 million and $22.8 million, and for the full fiscal year 2026, total revenue is projected to be between $90.5 million and $92 million.
Nov 12, 2025, 10:00 PM
eGain Reports Strong Q1 2026 Results with Revenue Growth and New AI Product Launches
EGAN
Earnings
Product Launch
Guidance Update
- eGain reported strong Q1 2026 financial results, with total revenue up 8% year-over-year to $23.5 million and SaaS revenue increasing 10% year-over-year.
- The company saw significant growth in its AI knowledge product line, with Annual Recurring Revenue (ARR) for AI knowledge customers increasing 23% year-over-year.
- Non-GAAP net income for Q1 2026 was $4.7 million, or $0.17 per share, a substantial increase from the prior year, and adjusted EBITDA margin reached 21%.
- eGain introduced three new AI-enabled products: the eGain AI Knowledge Method, eGain AI Agent 2, and eGain Composer, designed to enhance knowledge management and agent automation.
- For Q2 2026, eGain expects total revenue between $22.3 million and $22.8 million, and for the full fiscal year 2026, total revenue is projected to be between $90.5 million and $92.0 million.
Nov 12, 2025, 10:00 PM
Quarterly earnings call transcripts for EGAIN.
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