Jamie Haenggi
About Jamie Haenggi
Independent Class II director since August 2020 (age 55), Jamie Haenggi brings deep consumer and commercial sales, marketing, and customer experience expertise from leadership roles across ADT and telecom. She holds a BA in international relations and Japanese (University of Minnesota) and an honorary doctorate (Taylor University). Current role: Senior Advisor at ADT Security Services (since July 2024); prior roles include President & COO of ADT Solar and Chief Customer Officer at ADT .
Past Roles
| Organization | Role | Tenure | Committees/Impact |
|---|---|---|---|
| ADT Security Services | Senior Advisor | Jul 2024–present | Advisory role in smart-home security |
| ADT Solar (division of ADT) | EVP & President; previously EVP & COO | Dec 2022–Jun 2024 | Led sales, marketing, contact center, field ops, HR, IT, admin |
| ADT Security Services | EVP, Chief Customer Officer | Jul 2018–Mar 2022 | Customer experience leadership |
| ADT Security Services | SVP, Chief Sales and Marketing Officer | 2016–2018 | Growth and brand stewardship |
| Protection 1, Inc. | Chief Customer Experience Officer | 2010–2016 | Customer experience transformation |
| Vonage, Inc. | Chief Marketing Officer; VP Customer Experience | 2006–2010 | Telecom marketing and CX leadership |
| Holmes Protection Group; National Guardian Corp. | Sales/Marketing roles | Early career | Security industry commercial experience |
External Roles
| Organization | Role | Status | Notes |
|---|---|---|---|
| ADT Security Services | Senior Advisor | Current | Smart-home security provider |
| Public company boards | — | None | No current public company directorships |
Board Governance
- Independence: The Board determined Haenggi is independent under Nasdaq/SEC standards; non-employee directors hold regular executive sessions .
- Committee assignments: Member, Nominating & Corporate Governance Committee (not Chair). 2024 composition: Kortlang (Chair), Rodgers, Haenggi; Malchow added Jan 23, 2025 .
- Attendance: Board met 4 times in 2024; each director attended at least 75% of Board and applicable committee meetings .
- Tenure: Director since Aug 2020; classified board structure provides continuity (Class II; term runs until 2026 annual meeting) .
- Board leadership: Independent Chair (Steven Gomo) leads Board and executive sessions, separate from CEO .
- Risk oversight: Nominating Committee oversees governance, director independence, and sustainability; Audit oversees financial and cybersecurity; Compensation oversees pay-related risk .
Nominating & Corporate Governance Committee Composition
| Period | Members |
|---|---|
| FY2024 | Benjamin Kortlang (Chair), Thurman Rodgers, Jamie Haenggi |
| As of Jan 23, 2025 | + Joseph Malchow added to the Committee |
Fixed Compensation
| Component | Policy Amount ($) | Notes |
|---|---|---|
| Annual Board retainer (cash) | 50,000 | Paid quarterly |
| Nominating & Corp Gov Committee member (cash) | 5,000 | Paid quarterly |
| Strategic Committee member (cash) | 10,000 | All directors participate |
| Equity RSU grant (annual) | 250,000 | Vests quarterly over 12 months; based on closing price at grant |
| Additional RSU for Lead Independent/Board Chair | 20,000 | Not applicable to Haenggi |
| Director | Fees Earned ($) | Stock Awards ($) | Total ($) |
|---|---|---|---|
| Jamie Haenggi (2024) | 65,000 | 249,993 | 314,993 |
Performance Compensation
Directors do not receive performance-based equity; annual grants are time-based RSUs vesting quarterly over 12 months .
| Metric | Detail |
|---|---|
| Annual RSU grant | $250,000 grant value; time-based vesting (quarterly over 12 months) |
| Outstanding unvested units (12/31/2024) | 1,083 RSUs not yet vested |
| Options | None for Haenggi (no options outstanding) |
Other Directorships & Interlocks
| Category | Detail |
|---|---|
| Current public company boards | None |
| Shared directorships/conflicts | No related-party transactions disclosed for Haenggi; the only disclosed director-related transaction in 2024/2025 involved Complete Solaria and director Rodgers (not Haenggi) |
Expertise & Qualifications
- Deep background in consumer and commercial sales, marketing, and customer experience; valuable perspective for residential energy systems and installer/customer engagement .
- Education: BA in international relations and Japanese (University of Minnesota); honorary doctorate from Taylor University .
- Sector experience: Security services (ADT), telecom (Vonage), residential service operations (Protection 1) .
Equity Ownership
| Holder | Shares Beneficially Owned | % Outstanding | Breakdown/Notes |
|---|---|---|---|
| Jamie Haenggi | 9,767 | <1% | Includes 542 RSUs vesting within 60 days and 9,225 shares held directly |
- Stock ownership guidelines: Directors must own ≥5x annual retainer (≥$250,000). As of Dec 31, 2024, all non-employee directors met required ownership levels .
- Hedging/pledging: Policy prohibits hedging and pledging for directors/officers, with limited approvals disclosed (Rodgers margin account; CEO credit line). No approvals disclosed for Haenggi .
Governance Assessment
- Alignment and independence: Independent status, service on Nominating & Governance, and compliance with rigorous stock ownership guidelines support investor alignment and governance quality .
- Engagement and oversight signals: Board undertook structured shareholder outreach (top 30 holders; five meetings covering ~14% of shares), channeling feedback to committees and full Board—positive for responsiveness and oversight . 2024 say‑on‑pay support was ~74.7%, indicating room for further engagement but majority support for pay design .
- Attendance and effectiveness: ≥75% attendance threshold met; independent Chair structure enhances oversight; Board covers cybersecurity via Audit and sustainability via Nominating—robust committee coverage .
- Conflicts/related party: No related-party transactions involving Haenggi; policy requires Audit Committee review/approval of any such transactions—a mitigating control .
- RED FLAGS: None identified for Haenggi. No Section 16(a) delinquency noted for her (one late Form 4 noted for Gomo due to administrative error) . Equity awards for directors are time‑based RSUs; no option repricing permitted under the equity plan, reducing pay-structure risk .