Michael Burkland

Chief Executive Officer at Five9

Board

Since November 28, 2022

Age

61 years

Education

Holds M.B.A. and B.A. degrees from the University of California, Berkeley.

Tenure

Joined FIVN in January 2008 as Chief Executive Officer, later served as President and Executive Chairman, and resumed the CEO role on November 28, 2022.

Also at Five9

Andy Dignan

President

Barry Zwarenstein

Chief Financial Officer

Panos Kozanian

Executive Vice President of Product Engineering

About

Michael Burkland, 61 years old, has played a pivotal role in shaping the strategic direction of FIVN since his initial appointment in January 2008. His journey at the company includes a tenure as Chief Executive Officer from January 2008 until December 2017, a period during which he also held the role of President and transitioned to serving as Executive Chairman.

Throughout his career at FIVN, he has demonstrated consistent leadership and strategic insight, ultimately returning to the CEO position on November 28, 2022. This move underscored his continued commitment to driving growth and innovation within the company.

In addition to his work at FIVN, his professional background includes a variety of leadership roles across the technology industry, where his experience has been instrumental to his success. His personal ties, including being the brother of a current executive at the company, further reflect his deep connection and long-standing contribution to the organization.

$FIVN Performance Under Michael Burkland

Past Roles

Organization	Role	Date Range	Details
Five9, Inc.	Chairman Independent Contractor	June 2020 - November 2022	Role ended upon his reappointment as Chief Executive Officer
Five9, Inc.	Executive Chairman	December 2017 - June 2020	N/A
Five9, Inc.	President	January 2012 - December 2017	N/A
Five9, Inc.	Chief Executive Officer (First Term)	January 2008 - December 2017	N/A
Vocera Communications, Inc.	Board of Directors	2016 - 2022	Previously served until company sale
Interim CEO Network	Interim CEO	2002 - 2007	Served venture-backed technology companies
Omniva Policy Systems Inc.	Chief Executive Officer	2000 - 2001	Implemented initial go-to-market strategy
Eventus Software, Inc.	Chief Executive Officer	1994 - 1998	Company later acquired by Segue Software, Inc. in 1998
Oracle Corporation, Patrol Software, BMC Software, Inc.	Various Positions	N/A	No specific roles or dates provided

Fixed Compensation

Data from FY 2023

Component Name	Amount	Payment Schedule	Additional Details
Base Salary	$585,000	Annual	Fixed base salary for 2023
RSU Awards	$0	N/A	Not granted due to CEO commencement in December 2022
Stock Option Awards	$0	N/A	No stock option awards provided for 2023
Healthcare Benefits	$42,108	Annual	Company-paid healthcare premiums

Performance Compensation

Data from FY 2023

Annual Bonus

Metric/Detail	Value
Target Bonus	$585,000 (100% of base salary)
Payment Schedule	Semi-annual based on company financial performance per period
Performance Metrics	Based solely on Company financial performance with Revenue (75%) and Adjusted EBITDA (25%) weightings
Actual Reported Bonus	$610,211 (Non-Equity Incentive Plan Compensation)

PRSU Awards

Metric/Detail	Value
Performance Metric	Relative Total Shareholder Return (RTSR) versus the S&P Software and Services Select Index
Evaluation Period	Three one-year periods: 2023, 2024, and 2025
Threshold Payout	50% payout at the 25th TSR percentile
Target Payout	100% payout at the 55th TSR percentile
Maximum Payout	200% payout at the 90th TSR percentile or greater
Negative TSR Condition	Capped at 100% of the target if absolute TSR is negative
Vesting Schedule	One-third vesting after each one-year performance period, contingent on continued employment
Grant Date	December 3, 2022
Grant Date Fair Value	$14.0 million target dollar value
Grant Date Stock Price	Not provided
Number of PRSUs	Determined by the grant date fair value divided by the stock price; exact number not provided