First Watch Restaurant Group - Earnings Call - Q2 2025
August 5, 2025
Executive Summary
- Q2 2025 delivered strong top-line growth and traffic progress but margin compression: revenues rose 19.1% to $307.9M, same-restaurant sales +3.5% on traffic +2.0%, while income from operations margin fell to 2.4% and restaurant-level margin to 18.6%.
- Against Wall Street consensus, revenue modestly beat, EPS missed, and EBITDA came in below S&P Global’s EBITDA consensus; the company raised FY25 Adjusted EBITDA guidance, citing relief in egg costs and improved trends (a potential stock catalyst).
- Development remained a key strength: 17 openings in the quarter; system reached 600 restaurants with robust second-generation site pipeline and continued outperformance of new classes.
- FY25 outlook updated: Adjusted EBITDA raised to $119–$123M, blended tax trimmed to 35–40%, and CapEx lowered to $148–$152M; revenue growth ~20% and unit opening targets maintained.
- Management emphasized marketing traction, tech-enabled customer experience (waitlist geolocation, KDS), and demographic broadening toward Gen Z/millennial cohorts, underpinning confidence in H2 profitability.
What Went Well and What Went Wrong
What Went Well
- Positive traffic and sales momentum: “We delivered both positive same restaurant traffic growth and same restaurant sales growth in the second quarter… three consecutive quarters of sequential improvement”.
- Raised FY25 Adjusted EBITDA guidance on egg cost relief and operational trends: “We anticipate stronger profitability in the second half of the year and have raised our annual outlook for adjusted EBITDA accordingly”; CFO added egg cost relief and pricing cadence underpin H2.
- Development execution and pipeline: 17 openings in Q2, system-wide restaurants hit 600; pipeline >130 sites with second-generation locations driving returns and AUV targets.
What Went Wrong
- Margin compression: restaurant-level operating profit margin declined to 18.6% (from 21.9% YoY) and income from operations margin fell to 2.4% (from 6.4% YoY), pressured by commodity inflation (eggs, bacon, coffee, avocados) and higher G&A.
- EPS and GAAP profitability down YoY: net income fell to $2.1M ($0.03 diluted EPS) from $8.9M ($0.14) in Q2 2024, reflecting cost pressures and investment levels.
- Third-party delivery dynamics required remediation earlier in the year (surcharge reduction, operational optimization), though Q2 showed strong recovery; overall consolidated margins remain below prior-year levels.
Transcript
Speaker 8
Thank you for standing by and welcome to the First Watch Restaurant Group Inc.'s second quarter earnings conference call, occurring today, August 5, 2025, at 8:00 A.M. Eastern Time. Please note that all participants are currently in a listen-only mode. Following the presentation, the conference call will be open for analyst questions, and instructions on how to ask a question will be given at that time. This call will be archived and available for replay at investors.firstwatch.com under the News and Events section. I would now like to turn the conference over to Steven Marotta, Vice President of Investor Relations at First Watch, to begin.
Speaker 3
Hello, everyone. I am joined by First Watch Restaurant Group Inc.'s Chief Executive Officer and President, Chris Tomasso, and Chief Financial Officer, Mel Hope. This morning, First Watch Restaurant Group Inc. issued its earnings release for the second quarter of fiscal 2025 on Globe Newswire and filed its quarterly report on Form 10-Q with the SEC. These documents can be found at investors.firstwatch.com. Our call will include forward-looking statements that are subject to various risks and uncertainties that could cause the company's actual results to differ materially from these statements. Such statements include, without limitation, statements concerning the conditions of the company's industry and its operations, performance, and financial condition, outlook, growth plans and strategies, and future expenses.
Any such statements should be considered in conjunction with cautionary statements in the company's earnings release and the risk factor disclosure in the company's filings with the SEC, including annual report on Form 10-K and quarterly reports on Form 10-Q. First Watch Restaurant Group Inc. assumes no obligation to update these forward-looking statements, whether as a result of new information, future developments, or otherwise, except as may be required by law. Lastly, management's remarks today will include references to various non-GAAP measures, including restaurant-level operating profit, restaurant-level operating profit margin, adjusted EBITDA, and adjusted EBITDA margin. Investors should review the reconciliation of these non-GAAP measures to compare with GAAP results contained in the company's earnings release filed this morning. Any reference to % growth when discussing the second quarter performance is a comparison to the second quarter of 2024, unless otherwise indicated.
With that, I'll turn the call over to Chris.
Speaker 0
Good morning, everyone. We appreciate your joining us to discuss our second quarter performance. We're pleased to report a strong quarter and encouraging underlying trends, as First Watch's broad brand appeal and unit growth engine were on full display. Equally important, the decisions we've made around pricing, including, for instance, our resistance to passing along temporary commodity cost inflation, are proving to be well received by our customers. Total revenue increased by more than 19%, led by growth from high-performing new restaurant openings and the strategic acquisitions we completed over the past year. This was underpinned by positive same-restaurant sales growth of 3.5%, driven predominantly by 2% positive same-restaurant traffic growth. We enjoy sequential improvement in both in-restaurant and consolidated traffic trends, generated growth in every daypart, and saw and are continuing to see tangible traction from our marketing efforts.
We opened 17 new system-wide restaurants across eight states, and these new restaurants are on track to meet or exceed the strong cash-on-cash returns and ROI that we target. We also successfully completed the acquisition and integration of 19 franchise restaurants in North Carolina, South Carolina, and Missouri. Our results illustrate that our growth strategy is working. Before we dive in, I want to thank our teams across the entire enterprise who execute at a very high level every day to deliver these results. As we noted during our first quarter conference call, the second quarter got off to a strong start, with April delivering the best monthly same-restaurant traffic growth in more than two years. May was similar to April, and June exhibited even further improvement.
Delivering sustained traffic momentum across multiple quarters builds our confidence in achieving positive traffic for the balance of 2025 and for the full year, as we guided to previously. Mother's Day and Father's Day, our two busiest days of the year, occurred in the second quarter, and our teams operated splendidly on both holidays. These two occasions perfectly illustrate our capacity to achieve even higher unit volumes. Mother's Day was the single busiest day in our 42-plus year history, with record same-restaurant traffic and sales. Just one month later, we logged same-restaurant traffic growth in the mid-single digits on Father's Day. As a reminder, our AEBs have grown from $1.6 million in 2019 to $2.3 million today, and our new restaurants are projected to reach $2.7 million in their third year of operation, with recent classes on track to exceed even that target. First Watch Restaurant Group Inc.
remains America's fastest-growing full-service restaurant brand, averaging more than one new restaurant opening per week. Given the strength of our new openings and the related returns, we're not slowing down. I'm proud of our development team's sharp focus on strategy and their successful results. The NRO pipeline is as strong as ever, with more than 130 new sites approved and in various stages of completion. In fact, our double-digit % growth plans for 2026 are already firmly in place, and we are nearly halfway to our target for 2027. In short, we're right where we need to be as it relates to hitting our near and mid-term unit growth targets. In effect, each year we are opening the equivalent of an entire regional chain.
To better illustrate, our new restaurants opened in the last two years outnumber the entire system size of the next largest daytime dining concept. First Watch Restaurant Group Inc. is growing aggressively and doing it with a well-formed playbook in place. For 2025, we are targeting 62 to 67 new locations. The broad geographic diversity of our new restaurant openings can be seen in the first half of this year, where we open new restaurants in 18 markets across 15 states. Our NROs are positioned in highly visible A locations, providing us with a competitive advantage during our daypart. As a group, they continue to outperform our underwriting targets, which include year-three average unit volumes of $2.7 million, cash-on-cash returns of around 35%, and returns on investment of better than 18%.
Increasingly, we are taking advantage of more second-generation sites with high visibility, plentiful parking, and the square footage that showcases our larger packages. In the 18-month period between the beginning of Q1 2024 and the midpoint of 2025, nearly 40% of our 80 new restaurants were second-generation restaurant spaces, with about 60% of those in freestanding buildings. Because each one of our restaurants is unique and not artificially constrained by a cookie-cutter approach to design, we can modify just about any location into a highly efficient First Watch. We have successfully converted well-known national full-service burger chains, seafood chains, bar and grills, Italian concepts, bakery cafes, and even national family dining concepts. These locations boast some of our highest AEBs, and 40% of our yet-to-be-built active pipeline sites are previous generation restaurant spaces and all of exceptional site quality.
With our top decile restaurants spread across 14 states and 22 DMAs and consistent AEBs across all regions, we remain confident in our ability to reach our stated total addressable market of 2,200 locations within the continental United States. With over 600 First Watch restaurants in operation today, we have many years of strong new restaurant growth ahead of us. Shifting now to brand and marketing. The investments we are making this year are yielding positive results, contributing to our same restaurant traffic growth and increased brand awareness. For example, in core geographies like the Southeast and the Southwest, we're not only outperforming the system but also gaining market share. Even in Florida, the state we've called home for nearly 40 years, we still have opportunities to increase brand awareness, and we remain bullish on the untapped potential across all regions.
I'm particularly enthusiastic about how nicely the composition of our customer base continues to evolve, broadening our demographics beyond what leaned toward the boomer generation just 10 years ago. Today, our customers are skewing more towards the Gen Z and Millennial generations, with the majority falling below 50 years old, which is a direct result of our marketing, culinary, and operational efforts to ensure our ongoing relevance and long-term viability. We are highly attentive to all facets of the customer experience. To that end, in the second half of this year, we'll be relaunching all of our customer-facing digital properties, including a custom-built waitlist experience, streamlined digital ordering, and nutritional filtering tools, further enhancing the First Watch customer experience. More to come on all of that in the future.
One of the best examples of our commitment to our customers' in-restaurant experience is by removing needless friction from the waitlist process. For those of you who have visited First Watch, you know that our host area can become quite congested during peak hours. While pay at the table improved the payment process and successfully alleviated a portion of this congestion, our new waitlist experience uses automation to improve the experience even further. Geolocation technology allows customers the option to be automatically checked in and notified as they approach the restaurant, saving them the need to physically check in at the host stand. Culinary innovation has always been a competitive advantage at First Watch and is key to our customer experience.
With our seasonal menu changing every 10 weeks, we're continuously testing new and innovative offerings while evolving and optimizing the core menu to enhance menu navigation, test new items, and introduce new platforms. Our culinary and menu evolution continues to get better each year as we learn more and more about what resonates with our customers. In the first half of this year, we had several test items exceed expectations, and one actually broke the sales mix record, giving us a high degree of confidence in our upcoming seasonal offerings when they go to nationwide rollout. At First Watch, our focus is on our people and our culture of kindness. Some of you may have seen the August cover story that FSR Magazine just released featuring First Watch.
Danny Kline and the entire editorial staff did a really nice job capturing the essence of our philosophical approach in these areas and how we bring them to life. The timing of this profile is apropos, as we are in the midst of conducting our annual Y Tour, which stands for We Hear You, and comprises nearly two dozen 90-minute virtual town halls with me, our Chief Operations Officer, Dan Jones, and our Chief People Officer, Laura Sorensen, directly engaging with our employees. The feedback gathered during these sessions has proven crucial across enterprise touchpoints, including marketing, generating menu ideas, enhancing processes, developing retention strategies, and identifying countless ways to improve both the employee and customer experiences. It's an important interaction that we look forward to every year.
We are, and will remain, an employer of choice, providing a unique combination of quality of life and growth opportunities that are unmatched in our industry. A few examples include the introduction of a Certified General Manager program and expanding the First Watch Academy of Restaurant Management program, or FARM, as we affectionately refer to it, to include a Director of Operations session for the first time. The Certified General Manager program is a new role that focuses on improving manager training and retention and enables us to build a people pipeline made up of veteran managers who support our aggressive unit growth plans. Since its implementation early last year, we have raised the bar on the rate of internal promotion as well as our execution in the restaurants. This program's been so successful that the vast majority of our multi-unit Director of Operations promotions were existing Certified General Managers.
Initiatives like the Certified General Manager program, among others, are improving our turnover at all levels. Our strong employee retention among hourly staff and at the manager level improved again in the second quarter, with turnover for both remaining several hundred basis points below full-service industry averages. In today's dynamic environment, we are seeing growing demand for full-service dining as consumers increasingly gravitate towards more hospitable, casual dining experiences. They're seeking consistency, exceptional service, and innovative menu offerings made with high-quality ingredients that elevate their visit beyond what the fast casual category can offer. This is an area, frankly, where we shine. The appeal of a full-service casual dining visit to First Watch rests in our ability to offer a memorable experience at an enticing value throughout the entire customer journey. We feel really great about how we are positioned.
Our unwavering focus on the customer experience and people development has positioned First Watch as a leader in full-service dining. With our robust people and real estate pipelines, planned operational improvements, menu innovation, and a steadfast commitment to fostering a culture of engagement, we continue to elevate both the employee and customer experience. Our progress is reflected not only in the positive shifts in customer demographics but also in our industry-leading employee retention and track record of successfully executing our growth strategies. As we move forward, these foundational strengths will remain central to sustaining our momentum and delivering long-term value creation for our investors. Now I'd like to turn it over to Mel.
Speaker 5
Thank you, Chris, and good morning. Total second quarter revenues were $307.9 million, an increase of 19.1%. Our top-line results were driven by the contribution of 149 non-comp restaurants, including 61 company-owned new restaurant openings and the 40 franchise locations we acquired since the first quarter of 2024, and traffic-driven positive same-restaurant sales growth of 3.5%. Same restaurant traffic was positive 2%. In our fiscal June, we posted the best monthly same restaurant traffic growth in over two years, which reaffirms our confidence in projecting positive same restaurant traffic growth for the remainder of this year. Our in-restaurant traffic for the quarter, while slightly negative, was also the best in six quarters. Traffic growth in the third-party delivery channel increased materially during the second quarter, a continuation of the first quarter trend and a direct result of the changes we made to that program earlier this year.
As part of our efforts at the start of this year to improve the performance in the third-party channel, we set two primary goals. One, to recapture lost traffic in the channel. We have successfully met this goal. Two, to generate incremental profit dollars. We successfully achieved this goal as well. Additionally, we believe that third-party delivery occasions are incremental, not a replacement for in-restaurant dining visits. We believe this is at least partially validated by the fact that both in-restaurant and third-party delivery traffic have been improving simultaneously. We again experienced modest positive sales mix overall during the quarter. Food and beverage expense was 23.6% of sales, up from 21.8% in the second quarter last year. Costs, as a percent of sales, benefited from carried pricing of around 2.5%, though this was more than offset by commodity inflation in the quarter of 8.1%.
Eggs, bacon, coffee, and avocados, which comprise four of our top five cost inputs, were all materially more expensive than in the same period last year, similar to the first quarter. I'll return to the topic of the egg costs in just a moment when I share the good news about our forecasted costs for the balance of the year. Labor and other related expenses were 33.2% of sales in the second quarter, a 40 basis point increase from 32.8% reported in the second quarter of 2024. Restaurant-level labor inflation was 3.9%. A combination of labor inflation and higher health benefit costs were the largest factors for the increase in the % of sales. Our labor efficiency was in line with last year. Restaurant-level operating profit margin was 18.6% in the second quarter compared to 21.9% in the second quarter last year.
General administrative expenses increased to $33.2 million from $27.2 million in the second quarter of 2024. At 10.8% of total revenue, these expenses were 30 basis points higher than in the same quarter last year. The increase was driven by investments in marketing and headcount. The income from operations margin was 2.4%. Adjusted EBITDA was $30.4 million, $4.9 million below last year, with adjusted EBITDA margin declining to 9.9% from 13.7%. We reported net income of $2.1 million. There were 17 new system-wide restaurants opened during the second quarter, of which 15 are company-owned and two are franchise-owned. We ended the period with 600 restaurants in the system. The effect of our franchise acquisitions, which includes only the impact of purchases made within the last 12 months, increased second quarter revenue by about $7 million and adjusted EBITDA by about $1 million.
For further details on the second quarter, please review our supplemental materials deck on our Investor Relations website beneath the webcast link. Now I'd like to provide our updated outlook for 2025. We are maintaining our estimate of positive low single-digits % same restaurant sales growth with flat to slightly positive same restaurant traffic growth. Our estimate includes 2.8% of price implemented in July and carry pricing of around 4% in the second half of the year, which blends to around 3% of price for the full year. As a point of reference, we piloted a handful of call-to-action consumer outreach programs around this time last year, which positively impacted same restaurant traffic in the third and fourth quarters of 2024. Consequently, this year's fiscal September presents our most challenging monthly comparison.
Additionally, the cadence of our 2025 marketing investment reflects the fact that the third quarter is typically our seasonally slowest period. We expect total revenue growth of around 20%, with a net 400 basis point impact from completed acquisitions. We expect 62 to 67 new system-wide restaurants, including 55 to 58 new company-owned restaurants and 7 to 9 new franchise-owned restaurants, with three planned company-owned restaurant closures. Our company-owned new restaurant development pipeline remains weighted to the second half of 2025, the fourth quarter in particular. There is good news in our cost expectations for the balance of the year as it pertains to eggs. As you are aware, the effects of recurring incidents of avian flu in recent quarters have elevated the cost of eggs. Earlier this year, the increased cost of eggs was a major input to our forecast of overall commodity cost inflation.
As of July, with egg supply improving, our cost has improved as well. As such, we are lowering our fiscal year 2025 commodity cost inflation guidance to a range of 5% to 7%, down from high single digits previously. Restaurant-level labor cost inflation is still expected to be in the range of 3% to 4%. We are increasing our adjusted EBITDA guidance range to $119 million to $123 million, up from $114 million to $119 million, which includes the expected net contribution of about $7 million from acquired restaurants. Our updated estimate of full-year adjusted EBITDA is primarily driven by the reduction in our egg costs, combined with the shifting impact from tariffs. For modeling purposes, we expect G&A in the third and fourth quarter to be roughly equivalent to the second quarter results in absolute dollars. We expect a blended tax rate of 35% to 40%.
We are lowering our expected range for capital expenditures to $148 million to $152 million, from $150 million to $160 million, not including the capital allocated to franchise acquisitions. The adjustment is largely due to fewer than expected ground lease new restaurant openings in both 2025 and 2026, and the latter's impact on current year CapEx. We have a lot to look forward to in the back half of 2025. With a healthy lineup of new restaurant openings, moderating commodity costs, and a deep bench of seasoned staff, we are well positioned to extend our lead in the daytime dining segment. Operator, with that, would you please open the line for questions?
Speaker 8
Thank you. We will now be conducting a question and answer session. If you would like to ask a question, please press star one on your telephone keypad. A confirmation tone will indicate your line is in the question queue. Please limit yourself to one question and one follow-up. You may press star two if you would like to remove your question from the queue. For participants using speaker equipment, it may be necessary to pick up your handset before pressing the star keys. That is star one to ask a question. We will go first to Jim Solera with Stevens Incorporated.
Speaker 3
Chris, good morning. Thanks for taking our call.
Speaker 5
Sure. Chris, I wanted to ask about something you had mentioned in your prepared remarks regarding the majority age of customers kind of falling below 50 years old. To drill down on that, do you think that that's a function of broadening the store footprint across more and more markets outside of the core Florida market? Is there also a component there that Gen Z and younger generations tend to order more off the third-party platforms? Now that you're seeing an uptick there, that's changing the composition. Any commentary there would be great.
Speaker 0
Yeah, sure. I think it's all the above. I think we're entering new markets where a lot of the customers are having their first experience at First Watch. You've seen the evolution of our prototype. You've seen the advancement in our culinary that's continued. There's that piece of it. I think our team's just done a really nice job of reaching out to that next generation of First Watch customers in our core markets, which I think has been a driver also of trial and expanding our customer base. We're really focused on filling the pipeline with the next generation of First Watch customers. We're thinking about the next 40 years, just like we did the first 40. I think it's really part and parcel to everything that we're doing.
Speaker 3
Are you able to speak to any differences in frequency or ticket size? I'm trying to get a better sense of how those younger consumers engage with the brand relative to, you know, what's kind of been your traditional older consumer?
Speaker 0
Not very different. I mean, we're not seeing any kind of massive shifts in mixed items and things like that. One other proof point to your first question, actually, is, if you just think about social media alone, the presence that we have on social media and how active we are just lends itself to attracting that next generation. Even with the introduction of alcohol, for example, I think that helps attract that generation as well. Really, it's our brand voice. It's how we're positioning ourselves and how we continue to just evolve. What we don't want to do is ever have to be in a period where we're having to reinvent ourselves. We're constantly evolving as we go along and really focused on long-term consumer trends and staying ahead of them.
Speaker 3
Great. I appreciate the detail. I'll hop back in the queue.
Speaker 8
Our next question comes from Jeff Bernstein with Barclays.
Speaker 3
Hi, good morning, guys. This is Product Owner Jeff.
Speaker 0
Good morning.
Speaker 3
Morning. Chris, it's encouraging to see a more positive EBITDA outlook, especially after the more cautious positioning last quarter. I just wanted to parse out what you feel gives you the confidence to raise the outlook, especially given the ongoing volatility. We've seen a lot of noise in the data in the year. Obviously, consumers are a little bit jittery. Just anything you're seeing in your consumer base that gives you that confidence. I have a follow-up.
Speaker 0
Yeah.
Speaker 3
Thanks.
Speaker 0
Sure. I think, first and foremost on the adjusted EBITDA is, you know, relief in egg costs is really a big driver there. That was probably, well, it was the largest input to our cost inflation, which, you know, at the beginning of the year, we projected at high single digits. Some relief there in the second half of the year is a big contributor. Honestly, on the consumer front, we're really pleased with the trends we've seen, the underlying trends. We did not see any deceleration in our same restaurant traffic trends in July. It just gives us a lot of confidence that what we're doing is working. That's why you saw the kind of the changes to guidance there.
Speaker 3
Understood. Mel, just a question on the pricing strategy. It looks like you took 280 basis points in July. With consumers obviously focused on value, we've heard no shortage of this from some of the companies that have reported this cycle. Just how are you thinking about that going forward and the flow through the margins in the second half? Thank you.
Speaker 5
Our pricing strategy hadn't changed over decades, frankly. We generally visit pricing about twice a year, with a cadence of hitting some in the first quarter and then revisiting based on how we see inflation and do a little bit of course correction mid-year. The pricing philosophy and our application of it hasn't changed this year or any other time. It's kind of within the range that we typically predict as a long-term, you know, 3% to 3.5%.
Speaker 3
Got it. Any implication on the margin there from the pricing action?
Speaker 5
When we price, we price to offset what we see as permanent inflation. We try not to price for temporary, you know, what we see as temporary inflation. As we took the 200 basis points you mentioned, it will be helpful to us, and it considers some of the offset of what we see as more permanent or sticky inflation.
Speaker 3
Got it. Thank you very much. I appreciate it.
Speaker 5
Yep.
Speaker 8
Our next question comes from Todd Brooks with The Benchmark Company.
Hey, thanks for taking my question, and congrats on the return to positive traffic in the quarter.
Speaker 3
Thanks.
I wanted to try to tie that return to positive traffic to some of the marketing tactics. Chris, you pointed out that a lot of this was tested kind of late Q3 and into Q4 last year and refined. I guess I don't know if Matt's there to speak to it or if you want to speak to it, but I'm just wondering where you're seeing traction and how, and maybe if you can quantify for us how that effort is really aiding that growth in traffic that you're seeing in the recent quarter.
Speaker 1
Yeah, this is Matt. I'm Matt Eisenacher, Chief Brand Officer. As Chris said in the script, we did focus a lot of our efforts in certain geographies, really corresponding to some of our largest markets. We've seen tangible traction in those geographies. Just like anyone would, we compare that to the rest of the system in certain control markets. When you ask where the confidence comes in, we've just been really pleased with the results we've seen in those markets versus the rest of the system. I think it's also important to talk about who we're targeting. We're targeting our customers for increased frequency. We're targeting users of the category, where we believe that we have opportunities to gain another share, another visit. We've seen success across that as well. It's the who and the where and the how that's getting us there.
Perfect. Just a second, not related question, but I was surprised when you were talking about in the pipeline of openings and out of the last 80 openings that 40% of those have been second-generation locations, just because I know that typically you're getting those A-plus sites when you're going in and opening new units. Can you walk through, when you're looking at the build cost, what's the difference in build cost for a second-generation reclaim versus a typical First Watch build? Thanks.
Speaker 5
Our building average, on average across all of our restaurants, after TI dollars, generally runs about $1,007, along that order. Oftentimes with second-generation space, there's an eagerness of a developer or the landlord to get a new national credit like us into the space and operating, you know, using the facility quickly and effectively. As a consequence, the net doesn't really change that much. The square footage, we oftentimes are for larger footprints, are able to, you know, we might be because we're paying for more square footage, we might get a little bit of break on the average rate per square foot, something like that. It actually comes out and blends out pretty close to, you know, just the, if a first-generation space that's an end cap with great access and egress and those things that we always characterize for our first-generation space.
Okay. Perfect. Thanks, Mel.
Speaker 8
Moving on to John Jones with Citi.
Yeah, thanks for taking the question.
Speaker 3
Hey, good morning.
Hey, morning. Thanks for taking the questions. Maybe kind of hitting on both of those questions again, different tacks. The media spending and specifically the traffic that you're seeing coming to your stores in response to the media spend that you're getting, are you seeing an increase in customer frequency from existing customers? Are you drawing new customers to the brand? I'm curious, to the brand that is, and across both the in-store and the 3PD channel, I'm just kind of curious if you could parse that out for us.
Speaker 5
I think given the frequency in full-service restaurants, we probably need a longer cohort to see how much repeat business we're getting or whether we're accelerating visits.
Okay. Maybe just going back to the last question regarding the second-generation sites, you talked about the pipeline being pretty solid over the next 12 months. I think roughly, what, 130 stores or so in the pipeline today. I apologize if I'm off a little bit there.
Speaker 3
Yep, yep. That's right. That's right.
Okay. When thinking about that and even going beyond that, I think there was even an article yesterday in one of the trade rags talking about the amount of property sales and casual dining plummeting over the past few years, and, you know, second-generation real estate really, you know, topping up for casual dining. Is this something as a multi-year driver for you guys? The mix of new stores popping up as second-generation, you know, today is 40%. Is this going to persist at 40%, or do you see it running at 40, 50, maybe 60% of new stores over the next several years versus, you know, ground-up brand new builds?
Speaker 0
Yeah, it's hard to tell, but I'll tell you, at least for the next few years, because we know it already because our pipeline is such. I mean, we're getting first calls, is what I'll tell you, on these sites that become available. We get to choose which ones we want to move forward with and which ones we don't. I guess it depends on the health of, call it, casual dining in general. We're seeing a lot more of these sites than we've seen in the past. Because of the success we've had in converting them and, again, the flexibility that we have to put a really high-performing First Watch in almost any kind of footprint at this point, that has it high on our list from a target standpoint.
I don't know what the percentage will look like, say, after 2027, but for the next few years, it's going to be a big part of our development mix.
Speaker 5
Really conforming those larger spaces and second-generation space has been something that is a muscle that we've been able to exercise a great deal over the course of the last three or four years. As a consequence, I think we're really good at it now. The restaurants, those restaurants, as we convert them, we can do it rapidly. We can train our staff, and the choreography in the restaurants, these larger footprint dining rooms, all that's been helpful to us. I applaud our development team for their work with our operations crew and really helping us to move into those places profitably and quickly.
The central theme here is that these are high-quality locations. When they check all our boxes for the discipline that we follow for site criteria, they're, again, top of the list.
Speaker 3
Got it. Thanks for taking the questions.
Speaker 8
Moving on to Brian Mullen with Piper Sandler.
Hey, thanks. You've been asked about marketing and the impact of traffic already. I wanted to ask on some of the actions you've taken inside the restaurants. Last quarter, you talked about improving the value to the consumer for the trifecta. That's a high-selling item. You reintroduced the surprise and delight acts of kindness from the GMs. My question is, do you think the consumer is noticing and appreciating this? Are there any other similar moves you could look to make just to continue to make sure the guests appreciate your total value proposition?
Speaker 0
Yeah, I think they're absolutely noticing it, you know, in these times more than ever. We're really, really leaning into that. I referenced the article in FSR Magazine that came out, I think, yesterday or the day before. They really keyed in on that. We're keyed in on it from an organization. We really believe that the consumer now is at a place where they're looking to be, you know, they're looking for hospitality. They're looking for high-quality ingredients. They're looking for consistency and value. I mean, those are always themes that the consumer looks for. I think there was a period of time where the consumer may have, you know, given up on that a little bit in exchange for value and price. We're definitely seeing that the consumer's responding well to that. It's interesting when we get asked about the impact of the marketing and other things.
We really look at it holistically. We really think that we're trying to do the right thing by the consumer across all of our touchpoints, from being conservative around pricing at times where they're feeling crunched, raising the level of hospitality at the same time, increasing portion sizes. I mean, you just don't hear about restaurant companies doing that right now. We think it's an opportunity for us to stand out. We absolutely believe that the consumer is recognizing that.
Okay, thanks. I just wanted to ask about the mix. I think it was down about 100 basis points in the quarter. Just remind us the contributing factors and then talk about how to exploit mix for the back half of the year and what we might expect.
We actually had slightly positive mix. The impact on the PPA comes from, you know, some of the efforts that we've done around the in-restaurant, what we're talking to. It's related primarily to the reduction of the third-party surcharge. We did not see a negative mix effect. In fact, it was ever so slightly positive.
Okay, thank you.
Speaker 8
Our next question comes from Brian Vaccaro with Raymond James.
Speaker 3
Hi, thanks, and good morning. I wanted to just ask about your raised adjusted EBITDA guidance for the year. I think at the midpoint, it implied about $68 million and a return to significant year-on-year growth. Could you provide any guardrails on your expectations for third quarter and fourth quarter, given all the moving pieces? If not, maybe just walk through some of the key moving dynamics supporting that improvement in adjusted EBITDA. Obviously, we talked about the pricing and easing of food inflation. Is there anything else we should keep in mind as we model out the second half?
Speaker 5
I would say the adjusted EBITDA that we expect for the back half of the year to be about even between quarters three and four. Technically, I don't know that we have any other, you know, other real guardrails to provide.
Speaker 3
Okay, that is helpful. Thank you for that. Mel, you touched on tariffs at one point. Could you just elaborate on your latest thinking on the tariff impact this year? Any color there would be great.
Speaker 5
It has certainly gone from being a headline for us in the first quarter to being less impactful. It's been a choppy topic for us. I think we have about 10% maybe built in for the balance of the year, but it's kind of thinking it might be 10% in terms of just cost items. It's getting immaterial for this year.
Speaker 3
Okay, just to clarify, about 10% of your basket might have some impact, but it's an immaterial number.
Speaker 5
I think we've kind of counted it as about 10 basis points or something like that in terms of the full year.
Speaker 3
Okay. Excellent. Okay. Thank you.
Speaker 5
I'm sorry I said 10%, but that meant 10 bit.
Speaker 8
Moving on to Andrew Charles with TD Cowen.
Speaker 3
Thank you. This is Zach Ogden on for Andrew. I just wanted to follow up on the surprise and delight and the increased portioning. How much of a drag are these still having on margins relative to the margin headwind you saw in 1Q? Is there anything else from the 1Q headwinds you called out last time that you would say is notably improved since 1Q?
Speaker 5
Those aren't headwinds. Those are actually how we conduct business in the restaurant, and we view it as something to which the guests respond positively. As a consequence, it's built into our expectations for the year. What we spoke to in the first quarter, particularly as it pertained to some of the promotions in the restaurants, was that we had enthusiasm from our teams. We've now improved some of the tools that they have to monitor that, and our training has helped them in that area too. We're pleased with what it is. It's built into the structure of the company.
Speaker 0
That said, we did see improvement in Q2 from Q1 through increased communication with the restaurants about the execution of it.
Speaker 3
Got it. Okay. Thank you. Then just based on our math, it looks like the third-party delivery volumes per store were up almost, I guess, over 20% in 2Q. Could you speak to what's working so well for that part of the business and why it was such a so much larger of an increase in 2Q relative to the increase you saw in 1Q?
Speaker 0
Yeah, I mean, we've talked about it. We've basically optimized our relationship with our providers there and optimized the business model, such that we've reduced the surcharge. It's our performance, frankly, in executing the third-party experience that has helped with how we show up in the queue when people are looking for places to order from. That's a key component: accuracy, speed, quality, those types of things. All of that combined, I think, has led to that increase in the third-party channel for us.
Speaker 3
Okay. Great. Thank you.
Speaker 8
Andy Barish with Jefferies has our next question.
Speaker 3
Good morning. I just wanted to double-click on that for a second. Was that kind of KDS-related and reduced ticket times where you can get under that magical sort of 30-minute mark that is sort of that barrier for a lot of the delivery stuff?
Speaker 0
I mean, look, I'll say that KDS helps us execute on any kind of occasion that we have, just for more efficiency in the kitchen. It's the whole cocktail of reducing the surcharge, also communication with our teams about how to manage that channel during peak hours and things like that. It's all part of it. Keeping the channel open at all times and being able to execute it at a high level. The good news is we had a couple of challenges to address, like Mel mentioned in his prepared remarks. We did address them, and we're really happy with how that channel performs for us now and how we performed executing that channel.
Speaker 3
Just to refresh my memory, I think it was last quarter or last year in the third quarter that you guys made some of those changes. Is that kind of year-over-year mix headwinds approaching the lapping, when you put that into place?
Speaker 5
Yeah, in the third quarter last year, what you may be referring to is the fact that we piloted some of the marketing tactics that we've implemented on a broader basis this year, but we weren't adjusting third-party delivery until the first quarter of this year.
Speaker 3
Okay. Understood. Just finally, on dine-in traffic, is it reasonable to think that could be kind of flat to positive in the back half of the year, or does rolling over some of the pilot testing give you a little bit of a headwind?
Speaker 5
Yeah, we certainly like the trend in the dining room traffic, just like we like the overall trend. We haven't been breaking it down too much by a sales channel.
Speaker 3
Thanks, guys.
Speaker 8
We'll go next to Chris O'Cole with Stifel.
Great. Thanks, guys. Good morning. This is Patrick on for Chris. I just had a quick follow-up on the marketing. Chris, I know you said you were targeting both existing First Watch users and new guests that you know are daytime users, but not necessarily guests of First Watch yet. I was curious, how does that lean in dollar terms and in terms of the investment one to the other, where the majority of the funds are going? Are there any particular channels like programmatic TV or paid advertising on social media that are particularly effective? How you're thinking about the trajectory that you've seen relative to what you did in the first half over the second half of the year?
Speaker 1
Yeah, as Chris said, we have seen it as a good first step to really focus on those category users, largely because it's just more effective and efficient spend. As you know, going after and finding brand new customers takes time and consistent investment. We saw it as a prudent investment to start and really identify those category users. It has been much more of an efficient spend for us. All of those channels that you mentioned are ones that we've employed in the first half of the year. All of it is digital-related. I think the benefit is that we're able to target individuals uniquely. We know from a one-to-one basis who we're targeting versus going after big, broad audiences.
Yeah, that's helpful. Mel, I know you mentioned, at least in the first quarter, that new unit drag played a little bit of a role in the margin results. You guys opened quite a few units again this quarter. I was just curious kind of how that's trending. I know top line is looking pretty good. If you had any comments you could make on just sort of how that margin ramp-up is looking and how to think about any sort of drag you've built in from that dynamic in the restaurant margin over the remainder of the year.
Speaker 5
Yeah, that's a good question. We always have that phenomenon, right, that our mature restaurants operate at margins that are, you know, a few hundred basis points higher than the new restaurants that are on the maturity curve. We don't generally break them out by group because we know we're always going to have highly productive new restaurants. The fact is that because of their sales level, they tend to over-index at the margin level because they're outperforming the legacy fleet in terms at the top line. We'll always have that. I think there's generally, you can count on a pretty similar spread from quarter to quarter in terms of the impact on the overall consolidated margin.
Great, thanks. Appreciate it.
Speaker 8
We'll go next to Sarah Senator with Bank of America.
All right. Thanks for taking my questions. This is Isaiah on for Sarah. Just a quick question. When we look at COGS versus expectations, just curious how you guys were able to do better than expected, just given that inflation was at its peak in 2Q. A quick follow-up after that.
Speaker 5
Improvements in our, you know, we're still a couple of hundred basis points lower than this time last year. I would say that inflation still took its bite out of our COGS margin. We're happy with where it is, and some of the impacts are just being more mindful of it. Generally speaking, we have a broad enough basket where when we have heightened inflation in one or two commodities, we'll have a little bit of favorability in a couple of others. As it happened this quarter and last quarter too, all of our high-use commodities were very, very high. I think what you're seeing in terms of doing a little bit better than probably we expected has more to do with just managing it as opposed to actually seeing some decline in the overall cost.
Got it. Very helpful. When thinking about the drivers of top line just going into the second half of the year, do you see things as more segment-specific, as relating to breakfast or more company-specific? If it's the former, does any improvement in breakfast kind of signal anything about how the consumer is reacting to things? Maybe if weekday breakfast is improving to the levels of weekend, just any color that you have over there.
Speaker 0
Yeah, again, we saw improvement in all of our dayparts, which was very encouraging. I can't speak to the rest of the segment, but I know that we're really pleased with our underlying trends and our performance and how that's continued. I'll go back to my point about the consumer seeking hospitality, and quality and all the attributes I listed before. I think we show up perfectly right in the center of all of that. I think that's the benefit we're seeing. Plus, the proactive nature of things we're doing from an operations execution standpoint, from a unit growth standpoint, helping raise our brand awareness, and then from a culinary standpoint as well.
Speaker 8
Our next question comes from Greg Frankfort with Guggenheim.
Hi, good morning. This is Arian Rizai for Greg. Thanks for taking our questions. Can you please expand on regional performance? Did you see any pockets of weakness in the quarter? Maybe into the third quarter, do you see any impact from recent devastating floods in Texas? Anything on that will be super helpful for us. I wanted to follow up on the second-generation sites. You said CapEx is pretty similar. Anything you can add on ROI and cash on cash, just to further understand the structure there? Thank you.
Speaker 5
All right. Regionally, there was no weakness in any region in terms of performance. Our trade areas generally perform fairly similarly across geographies as it goes to the site selection disciplines. As long as we observe our site selection disciplines, the restaurants are fairly consistent without regard to regions. No, we didn't see a lot of impact from floods in Texas. What was the second question?
Speaker 3
Second gen.
Speaker 5
On second-generation sites, we don't relax the underwriting criteria for our new restaurants regardless of their size or what kind of space it is. We're always underwriting for them to get to about $2.7 million in sales by year number three, mature margins in the 18% to 20% range, which generally comes to an ROI of about 18% to 20% as well, and a cash on cash return at 35% or thereabouts.
I'll just remind you that our top two SL restaurants are in 14 states and 22 DMAs. That kind of puts a finer point on Mel's comment. We see similar performance with our new restaurant openings too, even when we're going into new markets. We love that flexibility of being able to open across geographies and have the same expectations around performance.
Speaker 3
Got it. Thank you so much.
Thank you.
Speaker 8
This now concludes our question and answer session. I would now like to turn the floor back over to Chris Tomasso for closing comments.
Speaker 0
Great. Thanks, everybody, for joining us on the call this morning. We really appreciate it. Appreciate all the questions. As always, we're grateful for the dedication shown by our entire team, and we're really looking forward to building on this strong foundation throughout the rest of 2025 and beyond. Have a great day, everybody.
Speaker 8
Ladies and gentlemen, thank you for your participation. This does conclude today's teleconference. You may disconnect your lines and have a wonderful day.