John Hinshaw
GenpactAbout John Hinshaw
Appointed to Genpact’s board on July 1, 2025; age 54. Former Group Chief Operating Officer of HSBC (Feb 2020–Sep 2024), prior EVP, Technology & Operations at Hewlett‑Packard Company and then Hewlett Packard Enterprise (2011–2016), CIO/VP roles at Boeing (2007–2011), and earlier senior IT leadership at Verizon, culminating as SVP & CIO of Verizon Wireless. Holds a BBA in Computer Information Systems from James Madison University. Currently a non‑employee director at Genpact and an independent director at Sysco; previously served on the boards of BNY Mellon (2014–2019) and DocuSign (2014–2020) .
Past Roles
| Organization | Role | Tenure | Committees/Impact |
|---|---|---|---|
| HSBC | Group Chief Operating Officer | Feb 2020 – Sep 2024 | Global operations leadership and transformation oversight |
| Hewlett-Packard / Hewlett Packard Enterprise | EVP, Technology & Operations; EVP, Technology & Operations and Chief Customer Officer (HPE) | Nov 2011 – Oct 2016 | Enterprise tech, operations, customer success leadership |
| The Boeing Company | CIO; VP & GM, Boeing Information Solutions | 2007 – 2011 (CIO); 2010 – 2011 (VP/GM) | Led information management and information security initiative |
| Verizon/Verizon Wireless | Various roles culminating as SVP & CIO, Verizon Wireless | ~14 years through mid‑2000s | IT leadership for wireless operations |
External Roles
| Organization | Role | Tenure | Notes |
|---|---|---|---|
| Sysco Corporation | Independent Director | Current | Public company board service |
| The Bank of New York Mellon Corp. | Director | 2014 – 2019 | Public company board service |
| DocuSign, Inc. | Director | 2014 – 2020 | Public company board service |
Board Governance
- Independence: Genpact states all board committees are composed entirely of independent directors; all director nominees other than the CEO are independent per NYSE standards. Hinshaw joined as a non‑employee director post‑proxy; independence determinations for him will appear in the next proxy .
- Committee assignments: Not specified at appointment; board committee composition as of 2024 listed below (Hinshaw not yet on the board then) .
- Meeting cadence and attendance: Board met 8 times in 2024; all directors standing for re‑election attended at least 75% with 91% average attendance. Committee meetings in 2024: Audit 11; Compensation 4; Nominating & Governance 4 .
- Executive sessions: Independent chair leads executive sessions at each regularly scheduled quarterly board meeting .
- ESG and cyber oversight: ESG oversight delegated to Nominating & Governance; cybersecurity and data privacy risk overseen by the Audit Committee with quarterly reports to the board .
Committee composition (2024 reference)
- Audit: Chair – Mark Verdi; members – Laura Conigliaro, Tamara Franklin, Nicholas Gangestad, CeCelia Morken, Brian Stevens .
- Compensation: Chair – Carol Lindstrom; members – Tamara Franklin, James Madden, CeCelia Morken .
- Nominating & Governance: Chair – Laura Conigliaro; members – Ajay Agrawal, Carol Lindstrom, James Madden .
Fixed Compensation
| Component | Policy/Amount | Status for Hinshaw (2025) | Source |
|---|---|---|---|
| Annual cash retainer (Board) | $70,000 | Pro‑rated $35,000 for 2025 | |
| Committee membership retainer | Audit $22,500; Compensation $17,500; Nominating & Governance $17,500 | Not yet assigned | |
| Committee chair retainer | Audit Chair $47,500; Compensation Chair $32,500; N&G Chair $32,500 | N/A at appointment | |
| Board Chair additional retainer | $65,000 (plus $120,000 in RSUs) | N/A | |
| Director comp cap | Annual limit $750,000 per non‑employee director | Applies |
Performance Compensation
| Equity Vehicle | Standard Annual Value | 2025 Pro‑Rata for Hinshaw | Vesting/Delivery | Notes |
|---|---|---|---|---|
| RSUs (annual director grant) | $210,000 | $105,000 (value based on closing price on grant date) | Program vests on last day of the calendar year; shares issued end of following year | No options; equity emphasizes long‑term alignment |
- Trading/hedging: Directors can trade only in approved windows with pre‑clearance; hedging/pledging of company securities is prohibited .
Other Directorships & Interlocks
| Counterparty | Relationship to G | Potential Interlock/Conflict |
|---|---|---|
| Sysco Corporation (current) | Unrelated disclosed party | No related‑party transactions disclosed involving directors in 2024; Hinshaw appointment 2025; none disclosed in appointment 8‑K beyond standard indemnification and director compensation |
| BNY Mellon (prior) | Unrelated disclosed party | None disclosed |
| DocuSign (prior) | Unrelated disclosed party | None disclosed |
Expertise & Qualifications
- Deep enterprise operations and large‑scale technology transformation (HSBC Group COO; HP/HPE EVP Tech & Ops) .
- Information security and IT governance experience (Boeing company‑wide information management/security initiative; CIO roles) .
- Large‑cap, regulated industry exposure (global banking operations at HSBC) supporting board risk oversight, cyber/data privacy, and operational resilience .
Equity Ownership
- Director stock ownership guidelines: Non‑employee directors must own company shares equal to 5x the annual cash retainer; five‑year phase‑in; directors must retain 100% of shares from RSU vesting (net of taxes) until guideline is met .
- As of Dec 31, 2024, all non‑employee directors then serving (other than a 2024 appointee still within phase‑in) met the guideline. Hinshaw appointed in 2025 and will be measured under the same policy going forward .
- Prohibition on hedging and pledging of company stock applies to directors .
Governance Assessment
- Strengths: Board refreshment with a seasoned tech/operations leader; committees entirely independent; stronger director ownership guidelines (raised to 5x cash retainer); clear prohibition on hedging/pledging; annual say‑on‑pay support was 91% in 2024, indicating constructive shareholder sentiment on compensation and governance .
- Compensation alignment for directors: Heavy equity mix (annual RSUs) and capped total compensation; RSUs vest annually with deferred share delivery to reinforce long‑term alignment .
- Conflicts/related party: Company disclosed one employee family relationship in 2024 and no other related‑party transactions with directors; Hinshaw’s appointment 8‑K disclosed standard compensation/indemnification and did not disclose any related‑party transaction involving him .
- Watch items: Committee assignments and attendance for Hinshaw will be disclosed in the next proxy; monitor any incremental public board commitments and time allocation as he integrates onto Genpact’s committees .