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Karen Peacock

About Karen Peacock

Karen Peacock was elected an independent Class I director of IDEXX Laboratories effective October 6, 2025; she serves on the Compensation and Talent Committee and the Finance Committee . She is the former CEO of Intercom (AI-enabled customer service platform) and previously spent ~14 years at Intuit, including as SVP of the Small Business division; she holds a BA from Harvard and an MBA from Stanford GSB . IDEXX’s Board determined she is independent, and her director compensation follows the standard non‑employee director program with initial awards prorated in 2025 .

Past Roles

OrganizationRoleTenureCommittees/Impact
Intercom, Inc.Chief Executive OfficerNot disclosedLed AI-driven customer service platform; B2B/SaaS and AI operating experience
Intuit Inc.Senior Vice President, Small Business division; senior management rolesApproximately 14 yearsScaled SaaS products and go-to-market in SMB; deep product and customer engagement background

External Roles

OrganizationRoleTenureCommittees/Impact
Dropbox, Inc.Lead Independent DirectorCurrentGovernance leadership; board oversight at a global collaboration platform

Board Governance

AttributeDetail
IDEXX Board ClassClass I Director; Board increased to 11 members upon her election
IndependenceIndependent under Nasdaq rules
CommitteesCompensation and Talent Committee; Finance Committee
Committee scopes (overview)Compensation & Talent: exec comp, human capital oversight, director pay, stock ownership guidelines . Finance: capital allocation, structure, M&A thresholds, liquidity oversight
Board/Committee meetings (context)2024: Board held 7 meetings; Committees held 24; each director attended ≥75% of meetings (Peacock joined in Oct-2025; her attendance not yet disclosed)
Executive sessionsIndependent directors generally hold executive sessions at each regularly scheduled Board meeting

Fixed Compensation

ComponentAmount/TermsProrationNotes
Annual cash retainer$90,000Q4 2025 cash fee prorated from Oct 6, 2025 Paid quarterly; optional deferral into fully vested DSUs under Director Plan
Committee chair retainersNot applicable (member, not chair)Audit Chair $30k; Comp & Talent Chair $25k; Governance Chair $25k; Finance Chair $15k (for context)
Audit Committee member retainerNot applicable$7,500 applies only to Audit Committee members
Meeting feesNoneNo per‑meeting fees
Non‑Exec Board Chair/Lead Director retainersNot applicableChair $80k (equity); Lead Director $25k (cash) apply to those roles

Performance Compensation

ElementGrant value/termsVestingOther terms
Full‑value award (RSUs or DSUs)$125,000 target value (prorated for service from Oct 6, 2025 to 2026 annual meeting; grant to be made Dec 1, 2025) Fully vests on earlier of one year from grant or next annual meeting DSUs/RSUs under 2018 Plan; number of units = target value / grant date stock price (rounded)
Non‑qualified stock options$125,000 value (prorated; Dec 1, 2025 grant) Fully vests on earlier of one year from grant or next annual meeting Exercise price = last reported sale price on grant date; 10‑year term; change‑in‑control accelerates vesting
Director Deferred Compensation PlanMay defer cash fees and full‑value award into DSUs; DSUs fully vest on same schedule Distribution choices: lump sum or installments on termination/fixed date; unvested DSUs vest on death/disability or change in control Change‑in‑control definition includes 35% voting power, board majority turnover in 12 months, or ≥40% asset sale
Performance metrics tied to director payNone disclosed (director equity is time‑based; no PSUs for directors)

Other Directorships & Interlocks

CompanyRelationship to IDEXXNotes
Dropbox, Inc.No related‑party transactions reportedCompany explicitly states no related‑person transactions for Peacock since the beginning of the last fiscal year
Intercom (private)None disclosedBackground relevance in AI/SaaS; no IDEXX transactions disclosed

Expertise & Qualifications

  • Deep B2B/SaaS and AI operating experience; led AI-enabled customer service platform (Intercom) .
  • Scaled SMB SaaS at Intuit; senior product and customer engagement expertise .
  • Current lead independent director at Dropbox; strong governance and board leadership credentials .
  • Education: BA Harvard; MBA Stanford GSB .

Equity Ownership

ItemStatus
Shares/Options/DSUs held at appointmentNot disclosed in public filings; initial RSU/DSU and option grants scheduled Dec 1, 2025 with proration
Ownership guidelinesTarget ownership equal to 6x annual cash retainer; if below, must retain ≥75% of net shares from vesting/exercise
Hedging/PledgingDirectors prohibited from short sales, derivatives, hedging, and pledging company stock

Governance Assessment

  • Positives: Independent status; assigned to Compensation and Talent and Finance Committees—high‑impact oversight areas; strong SaaS/AI expertise aligned with IDEXX’s diagnostics/software strategy . Director pay design is balanced cash/equity, time‑based vesting, with robust stock ownership and anti‑hedging/pledging policies supporting alignment .
  • Watch items: Attendance and engagement will be visible from 2026 proxy; monitor committee contributions and any potential technology/vendor relationships for conflicts—currently none reported . Confirm compliance with ownership guidelines over time given late‑year entry and prorated grants .

No related‑party transactions for Peacock; no perquisites, tax gross‑ups, severance, or change‑of‑control cash benefits for directors disclosed; director equity features standard time‑based vesting with change‑in‑control acceleration under plan rules .