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Nordstrom, Inc. (NYSE: JWN) is a leading fashion retailer founded in 1901, specializing in high-quality brand-name and private-label merchandise. The company operates through an integrated network of physical stores and digital platforms, offering apparel, shoes, beauty products, accessories, and home goods. Nordstrom serves customers through its full-price and off-price retail banners, providing personalized services and a seamless shopping experience across channels.
- Nordstrom - Operates full-price retail stores, including Nordstrom U.S. stores, Nordstrom.com, and Nordstrom Local, offering a wide range of high-quality merchandise such as apparel, shoes, beauty products, accessories, and home goods.
- Nordstrom Local - Smaller service-oriented locations providing personal styling, alterations, order pickup, and returns.
- Nordstrom Rack - Functions as an off-price retailer with Nordstrom Rack U.S. stores, NordstromRack.com, and Last Chance clearance stores, offering discounted merchandise, including clearance items from Nordstrom and products sourced directly from vendors.
| Name | Position | External Roles | Short Bio | |
|---|---|---|---|---|
Erik B. Nordstrom ExecutiveBoard | Chief Executive Officer | Board Member at The Jim Pattison Group | CEO of Nordstrom since 2020, with over 40 years at the company in various leadership roles. Recognized for driving digital and physical shopping integration. | View Report → |
Alexis DePree Executive | Chief Supply Chain Officer | Director at Arhaus, Inc. | Chief Supply Chain Officer since January 2020. Previously held leadership roles at Amazon and Target. | |
Cathy R. Smith Executive | Chief Financial Officer | Board Member at PPG Industries and Baxter International | CFO since May 2023, with over 30 years of financial leadership experience across retail, healthcare, and industrial sectors, including Target and Bright Health Group. | |
Fanya Chandler Executive | President of Nordstrom Stores | None | President of Nordstrom Stores since September 2023. Over 30 years at Nordstrom, including leadership roles in regional management and Trunk Club. | |
Gemma Lionello Executive | President of Nordstrom Rack | None | President of Nordstrom Rack since September 2023. Has 11 years of experience within Nordstrom Rack and extensive leadership in merchandising and store operations. | |
James F. Nordstrom Jr. Executive | Chief Merchandising Officer | None | Chief Merchandising Officer since September 2023. Over 35 years at Nordstrom, previously serving as Chief Stores Officer and President of Stores. | |
Jason Morris Executive | Chief Technology and Information Officer | None | Joined Nordstrom in May 2023. Previously held senior technology roles at Walmart, including SVP of Enterprise Business Services. | |
Kenneth J. Worzel Executive | Chief Customer Officer | Director at State Farm Mutual Automobile Insurance Company | Chief Customer Officer since April 2022. Has been with Nordstrom since 2010, holding roles such as COO and Chief Digital Officer. | |
Amie Thuener O'Toole Board | Independent Director | Vice President and Chief Accounting Officer at Alphabet Inc. | Joined Nordstrom's Board in 2022. Brings over 25 years of finance and accounting experience, including at Alphabet and PwC. | |
Atticus N. Tysen Board | Independent Director | Senior Vice President, Product Development, Chief Information Security and Fraud Prevention Officer at Intuit Inc. | Joined Nordstrom's Board in January 2023. Brings expertise in technology, cybersecurity, and fraud prevention from his leadership roles at Intuit. | |
Bradley D. Tilden Board | Chairman of the Board | None | Chairman of Nordstrom's Board since 2021. Former Chairman and CEO of Alaska Air Group. | |
Eric D. Sprunk Board | Independent Director | Board Member at Bombardier Inc. and General Mills, Inc. | Joined Nordstrom's Board in April 2023. Former COO of Nike, with extensive experience in global operations, sourcing, and product development. | |
Glenda G. McNeal Board | Independent Director | None | Joined Nordstrom's Board in 2019. Currently Chief Partner Officer at American Express. | |
Guy B. Persaud Board | Independent Director | President of New Business Unit at Procter & Gamble | Joined Nordstrom's Board in September 2023. Nearly three decades of experience at P&G, specializing in growth opportunities and shareholder value. | |
Kirsten A. Green Board | Independent Director | Founder and Managing Partner of Forerunner Ventures; Board Member at Hims and Hers Health, Inc. | Joined Nordstrom's Board in 2019. Brings expertise in consumer and digital commerce-focused businesses. | |
Mark J. Tritton Board | Independent Director | None | Joined Nordstrom's Board in 2020. Former EVP and Division President of Nordstrom Product Group. |
- You mentioned that shrink remains at all-time highs impacting margins; what specific measures are you implementing to address shrink, and when do you expect to see meaningful improvements?
- Inventory levels are slightly higher than desired due to slower sales in seasonal categories; how confident are you in your ability to manage inventory risk and avoid excessive markdowns, especially with the holiday season underway?
- Considering the noticeable sales decline starting at the end of October, can you elaborate on the factors contributing to this slowdown and how you plan to mitigate potential headwinds in the fourth quarter?
- With SG&A expenses impacted by higher labor costs and charges related to accelerated technology depreciation, what steps are you taking to control operating expenses, and how should we think about SG&A leverage moving forward?
- Credit card revenues declined modestly due to higher losses; how are you addressing the increased credit risk in your portfolio, and what impact do you anticipate this will have on earnings and customer financing options?
Notable M&A activity and strategic investments in the past 3 years.
| Company | Year | Details |
|---|---|---|
Topshop, Topman, Miss Selfridge, and HIIT brands | 2021 | In July 2021, Nordstrom acquired a minority interest in these brands through a strategic partnership with ASOS.com Ltd. The deal was aimed at tapping into the young customer segment and bolstering Nordstrom’s digital and e-commerce capabilities by leveraging ASOS’s expertise in digital fashion retail. |
Recent press releases and 8-K filings for JWN.
- Directors and Section 16 officers are notified of upcoming trading restrictions stemming from an anticipated blackout period related to the proposed merger (merger vote scheduled for May 16, 2025).
- The notice details that due to the blackout period, which is linked to the completion of transactions under the Nordstrom 401(k) Plan, these officers are prohibited from trading Company Stock during this period.