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Susan St. Ledger

Director at Klaviyo
Board

About Susan St. Ledger

Independent Class III director at Klaviyo (KVYO) since 2023; age 60. Former President, Worldwide Field Operations at HashiCorp (July 2023–March 2025) and previously held senior go-to-market leadership roles at Okta, Splunk, Salesforce, and Buddy Media. She holds a B.S. in Computer Science from the University of Scranton. Klaviyo’s Board affirmatively determined she is independent under NYSE and SEC standards; her current term runs until the 2026 annual meeting.

Past Roles

OrganizationRoleTenureCommittees/Impact
HashiCorp (NASDAQ: HCP; acquired by IBM)President, Worldwide Field OperationsJul 2023 – Mar 2025Led global field go-to-market during and through sale to IBM
Okta (NASDAQ: OKTA)President, Worldwide Field OperationsFeb 2021 – Jan 2023Scaled enterprise GTM for identity/access management
Splunk (NASDAQ: SPLK)President, Worldwide Field Operations; earlier SVP & Chief Revenue OfficerOct 2017 – Jan 2021; May 2016 – Oct 2017Drove data analytics GTM and revenue organization
Salesforce (NYSE: CRM)Chief Revenue Officer, Marketing Cloud; prior senior sales rolesAug 2012 – Mar 2016; earlier roles at Salesforce and Sun MicrosystemsSaaS sales leadership; marketing cloud monetization
Buddy MediaPresidentMar 2012 – Aug 2012Transitioned platform into Salesforce following acquisition

External Roles

OrganizationRoleTenureNotes
HashiCorpDirectorNov 2019 – Mar 2025Board tenure ended upon IBM acquisition
Current public company boardsNone

Board Governance

  • Committee assignments: Compensation Committee member; the committee is chaired by Chano Fernandez; other member: Michael Medici. Compensation Committee members meet enhanced independence standards; no interlocks or insider participation disclosed.
  • Independence: Board determined all directors except CEO Andrew Bialecki and Ed Hallen are independent (includes St. Ledger).
  • Attendance and engagement: Board held five meetings in 2024; each director attended at least 75% of Board and applicable committee meetings; all directors attended the 2024 annual meeting. Non-management directors held four executive sessions in 2024 led by the Lead Independent Director (Tony Weisman).
  • Governance processes: Compensation Committee retains independent consultant Compensia (no conflicts) and oversees director pay; the Board maintains Corporate Governance Guidelines and an Insider Trading Policy.

Fixed Compensation

Element2024 AmountNotes
Board annual cash retainer$33,000Policy amount for non-employee directors
Compensation Committee member retainer$7,500Policy amount
Total cash fees (actual paid 2024)$40,500Reported for St. Ledger
Meeting fees$0Not provided in policy (none disclosed)

Performance Compensation

Equity Component2024 Stock Awards ($)Grant StructureVestingUnvested at 12/31/2024 (shares)
Annual RSU grant$192,652Non-employee director annual grant; policy target $200,000Vests in full by 1-year anniversary or next annual meeting; accelerated on sale of company55,199
Initial RSU grant (on first joining board)— (prior year policy)$400,000 policy valueVests in three equal annual installments; accelerated on sale of company— (not separately itemized in 2024 table)

Note: Director equity is time-based RSUs; no performance-vesting metrics are disclosed for directors.

Other Directorships & Interlocks

CompanyRelationshipInterlock/OverlapGovernance Note
HashiCorpFormer director (2019–2025)Ended with IBM acquisitionAdds board experience in enterprise software and cloud infra
OktaFormer President, Worldwide Field OpsOverlapped with KVYO President Steve Rowland (Okta CRO Mar 2021–Jun 2023)Familiarity with a current KVYO NEO; monitor Compensation Committee judgments for perceived bias (no related-party transaction disclosed)

Expertise & Qualifications

  • Go-to-market leadership at scale in SaaS and infrastructure (Splunk, Okta, HashiCorp) and prior CRO roles.
  • Board experience (HashiCorp) and deep enterprise sales operations expertise.
  • Technical foundation with B.S. in Computer Science, University of Scranton.

Equity Ownership

MeasureDetail
Beneficial ownership8,532 shares of Series A common stock subject to RSUs vesting within 60 days; 12,833 shares of Series B; 23,333 Series B RSUs vesting within 60 days; total beneficial ownership <1%
Vested vs. unvestedUnvested director stock awards as of 12/31/2024: 55,199
Pledging/hedgingCompany policy prohibits hedging and pledging by directors
Ownership guidelinesNon-employee directors expected to hold stock equal to 5x annual cash retainer within five years
Compliance statusNot disclosed in proxy

Governance Assessment

  • Strengths: Independent director with robust GTM and operating experience across leading enterprise software companies; active Compensation Committee member; strong attendance and engagement; director compensation tilted toward equity (alignment) with prohibition on hedging/pledging and 5x ownership guidelines.
  • Potential risks/RED FLAGS to monitor: Prior working overlap with KVYO’s President (Steve Rowland) during Okta tenure could present perceived familiarity on compensation decisions; however, Board affirms independence, no interlocks disclosed, and no related-party transactions involving St. Ledger are reported.
  • Compensation structure: 2024 director pay was modest and standard (cash $40,500; equity ~$193k), consistent with policy targets; equity is time-based (no performance metrics), which is conventional for directors but provides market-aligned at-risk exposure.