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Klaviyo, Inc. is a technology company specializing in providing a software-as-a-service (SaaS) platform that empowers businesses to optimize their marketing strategies. The platform enables users to send targeted messages across multiple channels, including email, SMS, and push notifications, while leveraging advanced data analytics and machine learning to improve campaign performance. Klaviyo generates revenue through tiered subscription plans based on the number of consumer profiles stored and the volume of messages sent.
- Marketing Automation - Enables businesses to create and execute targeted marketing campaigns, primarily focused on eCommerce applications.
- Customer Data Platform (CDP) - Provides tools for tracking, transforming, and cleansing data, along with advanced reporting and predictive analytics to drive revenue growth.
- Reviews Add-On - Allows businesses to collect and manage product reviews directly within the platform.
- Machine Learning and Artificial Intelligence - Integrates proprietary data and application layers with machine learning and AI capabilities to enhance marketing effectiveness.
| Name | Position | External Roles | Short Bio | |
|---|---|---|---|---|
Andrew Bialecki ExecutiveBoard | Chief Executive Officer | Andrew Bialecki is the co-founder and Chief Executive Officer of KVYO since September 2012, serving also as a board member and Chairperson. He has steered the company’s growth through his strategic leadership and innovative vision. | View Report → | |
Ed Hallen ExecutiveBoard | Chief Product Officer | Co-founder of Klaviyo, Ed Hallen has been serving as Chief Product Officer since July 2021 and as a board member since September 2012. He previously held various roles at Klaviyo from September 2012 to July 2016. | ||
Allen Chaves Executive | Chief Technology Officer (CTO) | Allen Chaves is the Chief Technology Officer (CTO) of KVYO since December 2019. Previously, he served as CTO at Endurance International Group from January 2017 to December 2019 and as Chief Architect and Director of Engineering at Intuit from January 2007 to July 2016. | ||
Amanda Whalen Executive | Chief Financial Officer | Amanda Whalen is the Chief Financial Officer of Klaviyo, Inc. since May 2022, managing the company's financial strategy and operations. Previously, she held senior leadership roles at Walmart Inc. and gained extensive consulting experience at Bain & Company. | ||
Landon Edmond Executive | Chief Legal Officer and General Counsel | Landon Edmond serves as Chief Legal Officer and General Counsel at Klaviyo, Inc. since December 2020. He previously held leadership roles at SAP SE and Ariba, Inc., which bolstered his expertise in legal and corporate strategy. | ||
Steve Rowland Executive | President | Director of Dynatrace, Inc.; Executive Advisor and Limited Partner at Forté Ventures | Steve Rowland is the President of KVYO since July 2023, driving strategic operations and overall leadership. Previously, he held executive roles at Okta, Splunk, and DataStax, demonstrating extensive expertise in scaling businesses. | |
Chano Fernandez Board | Member of the Board of Directors | Chano Fernandez has served as a board member and the chair of the compensation committee at Klaviyo since July 13, 2023. He has extensive leadership experience from previous executive roles, including serving as Co-Chief Executive Officer at Eightfold.ai and Workday, Inc.. | ||
Jennifer Ceran Board | Board Member | Director at Riskified Ltd.; Director at NerdWallet, Inc.; Director at Plum Acquisition Corp I | Jennifer Ceran is a seasoned finance professional who has served as a Board Member at KVYO since May 2021 and as Interim CFO from November 2021 to May 2022. Previously, she held executive roles as CFO at Smartsheet and Quotient Technology, and as VP of Finance at Box. | |
Michael Medici Board | Board Director at KVYO | Managing Director at Summit Partners, L.P.; Director at Markforged Holding Corp. | Michael Medici has served as a board member at KVYO since March 2019 and is a member of the compensation committee. He brings extensive experience in finance and corporate governance, having held roles as Managing Director at Summit Partners, L.P. since 2005 and Director at Markforged Holding Corp. since July 2021. | |
Ping Li Board | Member of Klaviyo's Board of Directors | Partner at Accel | Ping Li has been a board member at Klaviyo since November 2020. He is a partner at Accel since 2004 and has previously served as a director at Tenable Holdings and Cloudera, bringing extensive experience to his role. | |
Roxanne Oulman Board | Member of Klaviyo's Board of Directors | Director of CalAmp Corp. | Roxanne Oulman has served as a member of Klaviyo's board of directors since May 2023. She is a seasoned financial leader with previous executive roles as CFO at Medallia, CallidusCloud, and interim CFO at Thoratec Corporation, and she currently serves as a director at CalAmp Corp.. | |
Susan St. Ledger Board | Board Member | President, Worldwide Field Operations at HashiCorp ; Director at HashiCorp | Susan St. Ledger has served as a board member at KVYO since May 2023. She brings extensive leadership experience from tech companies, currently holding active roles at HashiCorp. | |
Tony Weisman Board | Lead Independent Director | Founder and CEO of SnapPoint LLC; Director at Cardlytics, Inc. | Tony Weisman is the Lead Independent Director at KVYO, serving on the board since January 2021 and appointed as Lead Independent Director upon the completion of KVYO's offering (2023). He brings extensive marketing and leadership experience from his roles as Founder and CEO of SnapPoint LLC and as CEO of Digitas North America, along with serving as Chief Marketing Officer at Dunkin’ Brands. |
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You mentioned expecting a modest increase in churn due to the new pricing enforcement that may impact customer accounts in Q1. Can you elaborate on how this might affect your customer growth and revenue projections, and what strategies you have to mitigate potential negative impacts?
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Your guidance indicates that non-GAAP operating margin will be down mid-single digits year-over-year for each of the first three quarters and up in the fourth quarter. Can you provide more detail on the factors contributing to this margin fluctuation and your confidence in achieving the anticipated rebound in Q4?
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With the ongoing infrastructure investments to support larger customers, resulting in a slight decrease in Q1 gross margin, how do you plan to scale your infrastructure efficiently, and what are your expectations for gross margin trends moving forward?
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As you expand internationally and focus on mid-market and enterprise customers, how are you balancing the need for localized product features and support with the associated costs, and what impact could this have on your overall profitability?
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Given the enforcement of pricing based on active profiles and the limit on price increases to a maximum of 25%, how do you anticipate these changes will influence your dollar-based net revenue retention rate, and what measures are you taking to maintain customer satisfaction and retention during this transition?
Competitors mentioned in the company's latest 10K filing.
| Company | Description |
|---|---|
Mailchimp | A marketing solution provider that addresses specific aspects of the company's platform but does not offer comparable solutions with the comprehensive functionality of the company's platform. |
A marketing solution provider that addresses specific aspects of the company's platform but does not offer comparable solutions with the comprehensive functionality of the company's platform. | |
A large, consolidated marketing automation software provider that competes with the company in the highly competitive and evolving market. | |
A large, consolidated marketing automation software provider that competes with the company in the highly competitive and evolving market. |
No recent press releases or 8-K filings found for KVYO.