Motorola Solutions - Q2 2017
August 3, 2017
Transcript
Operator (participant)
Good afternoon, and thank you for holding. Welcome to the Motorola Solutions Second Quarter 2017 Earnings Conference Call. Today's call is being recorded. If you have any objections, please disconnect at this time. The presentation material and additional financial tables are currently posted on the Motorola Solutions investor relations website. In addition, a replay of this call will be available approximately three hours after the conclusion of this call over the internet. The website address is www.motorolasolutions.com/investor. At this time, all participants have been placed in a listen-only mode, and the line will be open for your questions following the presentation. I would now like to introduce Mr. Chris Kutsor, Vice President of Investor Relations. Mr. Kutsor, you may begin your conference.
Chris Kutsor (VP of Investor Relations)
Thank you, and good afternoon. Welcome to our 2017 second quarter earnings call. With me today are Greg Brown, Chairman and CEO; Gino Bonanotte, Executive Vice President and CFO; Bruce Brda, Executive Vice President, Products and Solutions; and Jack Molloy, Executive Vice President, Worldwide Sales and Service. Greg and Gino will review our results along with commentary, and Bruce and Jack will join for Q&A. We have posted an earnings presentation and news release at motorolasolutions.com/investor, which are intended to supplement this call. These materials include GAAP to non-GAAP reconciliations for your reference. A number of forward-looking statements will be made during this presentation and during the Q&A portion of the call. These statements are based on current expectations and assumptions that are subject to a variety of risks and uncertainties. Actual results could differ materially from these forward-looking statements.
Information about factors that could cause such differences can be found in today's earnings news release, in the comments made during this conference call, in the Risk Factors section of our 2016 annual report on Form 10-K, and in our other reports and filings with the SEC. We do not undertake any duty to update these forward-looking statements. I'll now turn it over to Greg.
Greg Brown (Chairman and CEO)
Thanks, Chris. Good afternoon, and thank you for joining us today. I'll share a few thoughts about the overall business before Gino takes us through the results and outlook. So first, our strong Q2 results. We continued to build momentum in the second quarter, posting revenue growth of 5% and earnings per share growth of 9%. We grew in both products and services. We grew organically, and we grew backlog, primarily driven by systems demand in North America. Our land mobile radio business continues to lead the way as both public safety and commercial customers continue to demand always-on, private, secure, resilient, and redundant mission-critical voice communications. Second, our guidance. We're raising our full year guidance for both revenue and earnings per share based on our first half results and ongoing demand visibility.
We now expect full-year revenue growth of 3% to 4%, with higher earnings per share as we continue to see strong demand across the globe for land mobile radio products and services. Finally, our investments in software. We announced our intent to acquire Airbus DS Communications, also known as PlantCML, which strengthens our suite of command center solutions for agencies of all sizes. Our command center software will improve the way our customers operate and provide critical intelligence across public safety workflows, from first responders in the field to operations staff at the command center. I'll now turn the call over to Gino to provide additional details on our Q2 results and outlook before returning to provide some closing thoughts.
Gino Bonanotte (EVP and CFO)
Thank you, Greg. Q2 results include revenue of $1.5 billion, up 5% versus last year. GAAP operating earnings of $257 million, up 15% from last year. Non-GAAP operating earnings were up $4 million to $328 million. Operating margins were down 80 basis points to 21.9%. GAAP earnings per share were $0.78, up 28% from $0.61 in the year ago quarter. Non-GAAP EPS was $1.12, up 9% from $1.03 last year. Ending backlog was $8.5 billion, up $265 million from last year. Product backlog was up $204 million, and services backlog was up $61 million. Additionally, aged backlog for the remainder of the year is higher than at this point last year.
For the remainder of the call, we will refer to non-GAAP financial results, including those in our outlook, unless otherwise noted. Q2 product sales were $848 million, up 6% from last year, driven primarily by the Americas. We saw growth in every region, reflecting significant demand for our P25 LMR systems. Q2 product segment operating income was $193 million, or 22.8% of sales, up 80 basis points from last year, driven by higher sales and lower OpEx. Gross margins were down as expected on higher system sales, as well as inefficiencies associated with implementing our new ERP system during the quarter. For the full year, we continue to expect gross margins to be comparable to last year.
Product segment backlog ended the quarter at $1.6 billion, up 15%, or $204 million from last year, driven by North America. This is the 11th consecutive quarter of year-over-year growth. Sequentially, product backlog was up $1 million. Turning to services. Q2 services revenue was $649 million, up 3%, including $20 million of currency headwinds associated with Airwave. Managed and support services grew 3% or 7% in constant currency. Services operating income was $135 million or 20.8% of sales, down from 23.5% of sales last year. As expected, the operating margin decline was attributable to Airwave. We continue to expect full year services gross margins to be comparable to last year.
Services backlog ended at $6.9 billion, up $61 million from last year, including approximately $500 million of Airwave backlog reduction. Sequentially, services backlog was up $3 million. Total OpEx was $367 million, up $4 million from the year ago quarter. Excluding acquisitions, OpEx was down as expected versus last year. We continue to expect full year OpEx to be down $10 million to $15 million, inclusive of acquisitions. Other income and expense was $51 million, down from $57 million in the year ago quarter. Net interest expense was $51 million, compared to $54 million a year ago. The Q2 effective tax rate was 31.6%.
Turning to cash flow, Q2 operating cash flow was $173 million, a decrease of $119 million from last year, primarily due to working capital timing associated with the ERP implementation. Free cash flow was $120 million, a decrease of $81 million from last year. On a year-to-date basis, both operating cash flow and free cash flow are up compared to the first half of 2016, and we continue to expect approximately $1.225 billion in operating cash flow for 2017. We ended Q2 with cash of $805 million and net debt of $3.7 billion. During the quarter, we repurchased $80 million of stock at an average price of $83.59, and we paid $77 million in dividends.
We also announced our intent to acquire the Airbus PlantCML business. Turning to our outlook. We expect Q3 sales to be up 3% to 4% versus last year, and non-GAAP EPS between $1.36 and $1.41. As Greg mentioned, for the full year, we are raising both revenue and EPS guidance. We now expect full year 2017 sales growth of 3% to 4% and non-GAAP EPS of $5.20 to $5.30. This assumes approximately 170 million fully diluted shares. Looking at regional results, Americas revenue was up 7%, driven by strong demand for P25 products and services. Backlog was also up year-over-year and sequentially in products and services as customers continue to invest in LMR systems.
EMEA was down 1% due to approximately $20 million of UK currency headwinds, while product was up 12%. Asia Pac was up 2% on strong product performance, driven by P25 demand in Australia. Services was down on lower systems integration, while managed and support services was up. I'd like to end with some notable highlights. During the quarter, we signed the FirstNet partnership agreement with AT&T, and we are encouraged that all states that have made a decision to date have opted into the FirstNet. Additionally, during Q2, AT&T certified our LEX L10 FirstNet device, making us the only vendor with both a handheld device and a vehicular modem that is FirstNet ready.
Some key product wins include a $43 million award for P25 devices in a major U.S. city, a $40 million P25 system in Broward County, Florida, and a $10 million P25 devices order in Australia. In services, we secured a 10-year, $160 million contract for managed and support services in Canada, and a $90 million P25 system award covering three counties in Kentucky, that includes a 10-year managed and support services agreement. I'd now like to turn the call back over to Greg.
Greg Brown (Chairman and CEO)
Thanks, Gino. Let me just close with a few thoughts. First, with an excellent start to the year and continued demand visibility, we expect to grow in all regions, and we are well positioned for strong full-year performance that's now reflected in our higher revenue and EPS guidance. Second, we continue to see customers invest in land mobile radio for the long term. North America products revenue grew in 2015, again in 2016, and again in the first half of this year. Over that same time period, North America products backlog has grown nearly $400 million. This solid ongoing demand speaks to the criticality and value of our LMR platform for mission-critical communications, and confirms the coexistence of LMR and LTE over the long term.
And finally, with the planned acquisition of Airbus DS, we're building what we believe is the most comprehensive command center suite in the industry, covering the critical workflows of call taking, dispatch, records management, and crime analytics. As I look into the future of public safety, I'm pleased with our position, and I'm pleased with our momentum. We're leveraging our LMR systems installed base while simultaneously building incremental and complementary platforms for the command center and public safety LTE, which together, I think, provide the foundation for continued growth, cash generation, earnings expansion, and shareholder return over the long term. And I'll now turn it back over to Chris.
Chris Kutsor (VP of Investor Relations)
Thank you, Greg. Before we begin taking questions, I'd like to remind callers to limit themselves to one question and one follow-up to accommodate as many others as possible. Operator, would you please remind callers on the line how to ask a question?
Operator (participant)
The floor is now open for questions. At this time, if you have a question or comment, please press star one on your touchtone phone. If at any point your question is answered, you may remove yourself from the queue by pressing the pound key. We do ask that while you pose your question, please pick up your handset to provide optimal sound quality. Thank you. Our first question is coming from Matthew Cabral with Goldman Sachs.
Speaker 14
Yeah, thank you. I wanted to ask about software. Greg, you, you touched on this a little bit in your prepared remarks, but clearly, this has been a big focus for you over the last 6 or 12 months, organically and inorganically. So I'm just curious how you see the path forward for that business, and, you know, just thinking longer term, how big you think it could become within the relative, within the revenue pie over time?
Greg Brown (Chairman and CEO)
Yeah. Thanks, Matt. So we're obviously pleased, most recently with the Airbus DS PlantCML application. We like the size of the addressable market for the command center and what's included in that, whether it's 911 call taking, CAD dispatch, real-time analytics, records management. And as you pointed out, we have had a steady drumbeat of inorganic acquisitions to build out that suite. I think, as we continue to make progress for the rest of this year and into next year, we'll complete what I think is the most comprehensive suite in the industry. We had Andrew Sinclair join the firm about four months ago. We feel good about his capabilities, his expertise, and what he'll build and bring to us over time.
I think that what the most likely thing Matt will do is progress through the end of this year and probably do a pretty comprehensive review of the software business at our financial analyst meeting, which we anticipate will be Q1 of next year. Taking a step back, though, as we emphasize both software and managed and support services and what that can mean to us from a recurring revenue stream, just this past quarter in Q2, 29% of our overall revenue was recurring, which is a favorable trend, and we feel good about our ability to build on it.
Speaker 14
Got it. And then, on FirstNet, so it's been four months now since the contract was awarded, and several states have opted in early. So just wondering if you could provide an update on how you see the opportunity, both for next year and just thinking about it a little bit longer term as well.
Greg Brown (Chairman and CEO)
Yeah. Feel good about the relationship with AT&T. We're pleased, as Gino mentioned in his remarks, that all states have opted in. By the way, Michigan opted in just an hour ago, I think, representing the ninth state, and tenth, including the U.S. Virgin Islands overall. So we have an agreement signed that was new since the last earnings call with AT&T. I think we can monetize this relationship in software and mobile apps, services, interoperability between LTE and LMR, which I mentioned, I think will coexist over the long term, as well as devices. We view the FirstNet opportunity as incremental. We don't count on any revenue this year. I mentioned a couple of months ago an estimate of about $40 million to $60 million for next year. I think for now, that's fine.
We'll update you by the end of the year. But again, while states are opting in, there's a long way to go between now and the end of the year. And the ultimate success of FirstNet will depend on the actual penetration or loading of subscribers that switch from an existing wireless carrier over to FirstNet, and time will tell. But, we feel very good about our portfolio, and uniqueness in the space and the agreement with AT&T.
Speaker 14
Thank you.
Operator (participant)
Our next question comes from Tim Long with BMO Capital Markets.
Tim Long (Analyst)
Thank you. Just two, if I could here. To follow on the FirstNet, Greg, could you talk a little bit about when you can start engaging customers, so particularly for services or products that might not be a part of the AT&T deal? So in other words, can, when the states come in, can you guys go see them and start the process on apps or software or integrated products or devices? And then secondly, you talked a number of times about the LMR strength. Can you just give us a little flavor as to, you know, what you think is behind this? Is it capacity? Is it, you know, upgrades for new features? What do you think is driving it, and how sustainable do you feel it's going to be?
Greg Brown (Chairman and CEO)
Well, taking the second part first, we feel pretty good about the demand for land mobile radio, and obviously, it's pretty strong this quarter. We had a exceptionally strong Q4 of last year, with products revenue growing nine percent. But as I mentioned, you know, North America, which is two-thirds of the company's revenue, the demand has been pretty steady. 2015, 2016, the first half of this year, product backlog, which is a reasonable indicator for visibility going forward, up about $400 million around from a North America perspective over the same 10 quarters. And the thing is that, that I'm particularly pleased about in Q2 is the systems demand.
So, you know, when these land mobile radio platforms or systems go in, they're going in for the long term, which you will then load with subscriber devices, which you'll then add to with agencies and secondary and tertiary users, and they typically go in with 10 and 15-year maintenance agreements. So I think the demand has been pretty steady. I think also part of it is, Molloy's team, has been pretty consistent in execution. Latin America has gone from a negative to a positive, and the team is, down there, has done a very nice job. And EMEA, under new leadership in Mark Schmidl, doing a very good job. New leadership in the channel organization, changes we've made, better execution.
I think it's a combination of demand being steady and strong around the globe, led by North America from a systems standpoint, and strong execution from the worldwide sales team.
Bruce Brda (EVP, Products and Solutions)
And Tim, this is Bruce Brda. Maybe, on your first question with respect to timing of FirstNet opportunity, we are today beginning to have discussions with customers on readying their LMR networks for LMR LTE, interoperability, so that is a, an opportunity we're pursuing today. The application sales and device sales will obviously follow subscribers actually opting in, subscribing to the network and then buying devices and, applications to use on the network. So, in the short term or near term, it's interoperability between LMR and LTE, and then the longer term, which will follow subscriber loading, would be applications and devices. Thank you.
Operator (participant)
Our next question comes from Tavis McCourt with Raymond James.
Tavis McCourt (Managing Director)
Hey, guys. Thanks for taking my question. First, Gino, I may have missed it in the press release, but can you repeat what the gross margin was in services and products for this quarter? And then, Greg, for you, just in terms of modeling for the rest of the year and into next year. So the two outstanding acquisitions that haven't closed yet are Kodiak and Plant. I want to make sure I'm not missing any others. Is there any way to kind of size those financially for us and kind of timing on when they close? And then as a follow-up, maybe if you could give us a sense of how you view the market opportunity for 911 and command center software. Thanks.
Greg Brown (Chairman and CEO)
Couple of things. PlantCML, the Airbus acquisition, we expect to close at the end of the year, so there's nothing in 2017. Kodiak, while not closed yet and not in our guidance, is pretty insignificant to the balance of 2017. It's not material, and won't move it much. In terms of PlantCML, what I would point to is the revenue for 2016 was a little bit more than $100 million, so that's a reasonable reference point as you incorporate that into your thinking. Overall, again, to an earlier question I had, we like this space a lot.
I mean, we leverage the land mobile radio systems install base we have, but we're also building a pretty significant software platform, which involves a variety of acquisitions, and at the moment, point solutions. I think over time, we can platform that business, integrate the software applications into a more comprehensive suite, led by Andrew Sinclair, and I think the addressable market, you know, for the command center, is a sizable one for us to pursue. So it makes sense for us to build that platform along with the public safety LTE platform as well.
Gino Bonanotte (EVP and CFO)
And Tavis, this is Gino. With respect to gross margins, in the release, we, we don't have the gross margin by segment, but as expected, and recall, during our last call, the guidance, our expectation was for gross margin to be down, driven primarily by a few things. One was Airwave FX and the purchase accounting adjustment, catch-up adjustment, year to date in 2016. That would be obviously reflected in the services gross margin, as well as a shift to systems in North America. Greg mentioned, and I've mentioned in prepared remarks, the strength of systems in North America, as well as, some ERP-related, ERP implementation-related costs in Q2. So Q2 margin down approximately 160 basis points, spread across really those three issues.
And I should say, as I said in the prepared remarks, our expectation is that gross margin and growth, services and product, we expect to be comparable for the full year. And through the first half, margins are comparable. Despite the Airwave FX headwind and purchase accounting adjustment, margins through the first half are comparable.
Tavis McCourt (Managing Director)
Great, thanks.
Operator (participant)
Our next question comes from Keith Housum with North Coast Research. Please go ahead.
Keith Housum (Managing Director of Research Analyst)
Good afternoon, gentlemen. Just mentioning the ERP a few moments ago, the ERP system. I guess, Gino, is there an update on the ERP system? And I guess, talk a little bit about the working capital impact from the ERP system. Just, is everything, you know, full steam ahead as of right now?
Gino Bonanotte (EVP and CFO)
Yeah, so we cut over in April, and we experienced some typical issues. We planned for them. Inventory, specifically inventory, ended higher and a little bit in receivables. The inventory, the ending inventory was driven by some difficulties in our planning module in the ERP implementation system. From a receivables perspective, we had some invoices that went out later, and were outside of the terms and moved into Q3. We expect the implementation to be largely complete by the end of Q3, and the implications are contemplated in our outlook. As I said in my prepared remarks, our expectation remains unchanged for operating cash flow for the full year.
Keith Housum (Managing Director of Research Analyst)
Great, thanks. Then just a little bit of color, if I could, on the comments you guys made regarding the $40 million to $60 million that would be recognized for FirstNet, perhaps next year. And I realize that number has a little bit softer, but can you give us a little bit of color on, you know, what would that revenue represent? What, was it a matter of just doing some general software work, or is it a per user recognition you'd be recognizing there?
Greg Brown (Chairman and CEO)
I think it represents, at this point, an estimate for the composite total revenue. It could, to your point, include software and mobile applications. It could include services activation. It could include the deployment of software we've developed, which interoperates and links land mobile radio P25 with LTE networks. And of course, it could include a mix of devices, not just handhelds, but vehicular modems. So it's all of the above. It's a best guess, by the way. Most important of that is less the composition of how it comes in by product or software bucket, but it assumes a certain loading level, a certain penetration level that we think is reasonable. But you know, we'll have a better view of it in Q1.
Keith Housum (Managing Director of Research Analyst)
Great. Thank you.
Greg Brown (Chairman and CEO)
Sure.
Operator (participant)
Our next question comes from Stanley Kovler with Citi Research.
Stanley Kovler (VP and Senior Analyst)
Hi, thanks for taking the question. I just wanted to see if you could contrast your commentary around the strength on the system side of your North America business with some press or FCC data that recently came out, suggesting that the spectrum LMR licensing activity is quite low. And I have a follow-up. Thank you.
Greg Brown (Chairman and CEO)
Yes, Stan. No, as I mentioned, I think demand, I'm very pleased with our demand, both as represented, in revenue and backlog, led by North America and over the past several quarters. I, I saw the note that you referenced around, land mobile radio licensing decline. I think there's a few things to note, from a clarification standpoint. I, I'm not surprised by it at all, but at the same token, number one, a large number of customers are converting to P25, TDMA. That has a two to one spectral efficiency, so you'll literally need half the license, than you previously would need as you move to upgrade to a more efficient P25, TDMA deployment. In addition to that, number two, we're seeing more customers increase statewide and region-wide deployments, taking advantage of the 700 megahertz frequency. The impact is the same.
I mean, demand, if anything, continues to go up for LMR, but the actual system or license, spectrum licenses could decline because the systems are spread over new bands, and they're much more spectrally efficient. So... And the last thing I'd mention is, I know that that referenced a spike period of several years ago associated with narrowband. So while I think it's interesting, I do not think it's a good proxy or correlation to use to judge the demand for our land mobile radio business, in particular, P25, because all systems are green and over a sustainable period of time and for the second half of this year.
Stanley Kovler (VP and Senior Analyst)
That's great. Thanks for the color. And my follow-up is just more around the transition, longer term from LMR to LTE. It sounds like there could be some a push-to-talk on transition discussions around March 2019. And in a similar vein to what happened in the U.K. with kind of the timeline pushing back on the transition there, could we see some of that in the U.S. as well, as people begin to dig into when the transition or the cut-off can happen?
Greg Brown (Chairman and CEO)
Well, I think there's a couple things to note. There's a difference between push-to-talk over cellular and mission-critical push-to-talk over cellular. I think the demand that we're seeing for land mobile radio systems and product backlog, along with these customers buying brand-new systems with 10 and 15-year maintenance, speaks to what they think firsthand, North America-led, U.S.-led... on the criticality, durability and longevity of land mobile radio here. I think that you, you'll read and hear things about other push-to-talk solutions. The confusing thing is some people call it mission-critical push-to-talk, whether they reference it in 3GPP Release 13 or 14, or now they're talking about Release 15. But, I don't think it changes what we're seeing, which is continued strong demand for P25 systems, U.S.-led.
The last thing I'd mention is, we now have won five of the largest public safety LTE awards in the world. Los Angeles, FirstNet, as a subcontractor to AT&T, the UK, Home Office in the form of ESN, and two countries in the Middle East. And what we see in all of those cases, five out of five, is continued strong investment, either upgrading or in some cases, brand new land mobile radio, which speaks to the coexistence, and the expectation by our customers that public safety LTE will be data-focused, and video-focused, while mission-critical voice will continue to be provisioned over P25.
Chris Kutsor (VP of Investor Relations)
Thank you very much.
Operator (participant)
Once again, if you do have a question, you may press star one on your touchtone phone at this time. Our next question comes from Rod Hall with JP Morgan.
Rod Hall (Senior Equity Analyst)
Yeah. Hi, guys. Thanks for taking the question. So I wanted to ask about managed services and just, you know, what the drivers there were. I mean, we saw some acceleration there. I know you called out these two deals. Is that the main reason that that was up, or are there other things going on there? Could you just give us a little more detail? And then, I guess I wanted to come back to this FirstNet thing. You know, we understand that you have unique relationships with all of these police offices and fire stations and so on, and those are not easy relationships to manage, and so you seem like you're in a pretty unique distribution position there.
And yet, you've been repeatedly asked by us and others about, you know, whether you would have some kind of a commission-generating, distribution opportunity there, and, and you keep sidestepping that question. I'm just wondering, is there sensitivity around that issue, or is it something that's not sorted out yet and, and there is an opportunity, but do we just don't know whether it's gonna develop? Or can you just give us a little bit more color on what might be going on with that specific issue? Thanks.
Greg Brown (Chairman and CEO)
Let's take the second one first. I'm not sure what you're referencing when you say sidestepping. We have agreements with AT&T, both on the product side and on the distribution side. They've both been signed, and we're pleased with the relationship, and we have a shoulder-to-shoulder relationship with AT&T we feel very good about to pursue FirstNet opportunities. You're right, that we have, I think, unparalleled direct sales coverage, on these public safety agencies, throughout the United States. I think that's a large part of why AT&T was interested in partnering with us. Not just the technology and the innovation that Motorola Solutions brings, but the go-to-market expertise and the deep domain expertise and relationships that we've, you know, cultivated over the last several decades.
Rod Hall (Senior Equity Analyst)
I guess, let me just clarify that. I guess maybe that's too harsh a term, but it's the economics of that relationship that-
Greg Brown (Chairman and CEO)
Uh-huh
Rod Hall (Senior Equity Analyst)
... you know, we still don't really understand. It feels to us like that ought to be the big, you know, the biggest opportunity for you guys financially, and we don't, but, but yeah, from your commentary, it's not, it's not super clear to us that that really is the case. Maybe, maybe we just have the wrong end of the stick on that perception. So that, that's what's driving that question.
Greg Brown (Chairman and CEO)
Yeah, I, I see what you're saying. Well, I think a couple of things. The point of clarification we're trying to provide you to kind of chalk the field is the $40 million to $60 million for next year. Going beyond that, I think, isn't worthwhile because we have to see the traction, penetration and subscriber loading. We don't disaggregate the detail, to your point, around how we monetize software, mobile apps, services, interoperability, what we charge for competitive reasons, and a disclosure standpoint. We wanna, maintain our edge in what we provide and not disclose what we don't need to, but we'll competitively bid and, enthusiastically go head-to-head against, anybody, we need to. We're—I'm not trying to, hide anything.
I'm just suggesting that, we're trying to give you the best estimate around revenue in the $40 million to $60 million, without taking you through the disaggregation of each bucket, which I don't think is as meaningful. But again, I'd point to the most important is actually the penetration and subscriber loading, and while nine states have opted in, we're waiting on 41 others. So there's still, I think, a lot of wood to chop between now and the end of the year, and I think we'll have perhaps more layers of clarity, that you may like as we get into the beginning of next year.
Rod Hall (Senior Equity Analyst)
Okay, great. And then maybe a little more color on the managed services, if you have it?
Greg Brown (Chairman and CEO)
Yeah. Go ahead, Gino, if you want.
Gino Bonanotte (EVP and CFO)
Sure, Rod, this is Gino. Managed and support services have been growing in mid-single digits for the past 8 or 9 quarters. It was purposeful, the design of including the design of products, and really what's driving that, the underlying driver, is the technology becomes more and more complicated. It becomes more and more difficult for our customers to manage their own systems, and many of them look for us to manage the systems for them. So when we talk about the TAM around management support services, what we're referring to is managing the systems that we have deployed.
Greg Brown (Chairman and CEO)
...The other nice thing about managed and support services is on a constant currency basis, it grew 7% in Q2. So we continue to believe that managed and support services will grow at a faster rate than product. And I think Kelly Mark and his team are doing a nice job on that front.
Rod Hall (Senior Equity Analyst)
Great. Okay, thanks, guys.
Greg Brown (Chairman and CEO)
You bet.
Operator (participant)
Our next question comes from Kulbinder Garcha with Credit Suisse.
Kulbinder Garcha (Managing Director)
Hi, I joined the call late, so maybe this was kind of asked, but it's a question for Greg on the sustainability of growth from here. As I just think about a few factors, you know, I don't think your comps necessarily that hard, and there were a number of, I'm talking about organic growth. Your comps aren't necessarily that hard, and you had a number of one-time issues and contracts rolling off last year that have now anniversaried. You've got a decent backlog, you've got the public safety LTE. What's your confidence now, Greg, of just landing in that kind of lower single digit revenue growth rate fairly consistently, at least for the foreseeable future? As in, I'm not talking just Q3, but into 2017 and 2018, perhaps.
And then the second question is, this was a long time ago, so it may not be relevant anymore, but you once, I think, said that once public safety LTE hit, you might be a mid- to high-single-digit revenue growth company. Is that still something you think? Kind of, I think, I know a lot has changed since that was initially said. Is that still something you think about on a long-term basis, or should we not think about that for some reason? Thank you.
Greg Brown (Chairman and CEO)
Yeah, I think, a couple of things. Let's take the second one first. We talked about low to mid, low to mid single digit revenue growth all in over the long term. You're right, as these incremental opportunities, whether it be public safety LTE or public safety LTE and command center software, I think as they get more traction and land mobile radio continues to be, pretty solid and predictable, we have the opportunity to move more toward the right goalpost, in that regard. How do I feel about growth overall? I feel pretty good about it, referenced in the fact that we're taking the full year up to three to four. I feel good about it because it's underpinned by higher aged backlog.
I feel good about it when I look at the disaggregation of the segments and some of the key metrics we look at. I feel good about organic growth on a constant currency basis in Q2, being 4%. And we're not going to guide for 2018 yet, but again, I think the momentum we have here, as we finish the second half of the year, I feel good about our position, I feel, and, and I feel very good about our momentum, Kulbinder.
Kulbinder Garcha (Managing Director)
And then just maybe one more, just one follow-up to that.
Greg Brown (Chairman and CEO)
Sure, sure.
Kulbinder Garcha (Managing Director)
Given that growth is happening and we wait, we all wait a long time for that item. In terms of on the operating cost side, you've done just a very good job over the years of incrementally shaving off some OpEx. Is that still possible from the basis that we're at? Like, I'm not talking just near term, I'm talking about, or is it or is there a need to maybe invest in the business to pursue some more of these initiatives? Can OpEx be held flat in, like, a 3% to 4% top line environment, or is that changing in any way?
Greg Brown (Chairman and CEO)
Well, we're doing both. We're cutting expense and simultaneously investing, I think, where we need to.
Kulbinder Garcha (Managing Director)
Right.
Greg Brown (Chairman and CEO)
So I think, I think that's proved to be very effective, reference the operating leverage that you have seen recently, and that, quite frankly, I think we, continue to expect. OpEx will be down $10 million to $15 million this year. That includes all of the acquisitions. If we take a look at 2018, while we're not going to get into the specifics, I would expect, I would expect OpEx, excluding acquisitions, to continue to, to be down slightly on the base business itself. I think the team continues to do things on the OpEx side and on the efficiency side, which avail themselves to, for us to take advantage of. By the way, we talked about the ERP implementation, that, we cut over in April. That will be on phase one, completed here in Q3.
Eventually, as we get more conversion and completion of that system, there's requisite efficiencies and IT costs and business process efficiencies that I think can be reflected over the longer term. That's in part why we invested in the ERP. So, net-net, we will be down $10 million to $15 million this year, all in, and I think that operating leverage is expected to improve again in 2018.
Gino Bonanotte (EVP and CFO)
Kulbinder, this is Gino. Just a couple of comments. First comment being a $700 million reduction in OpEx is a little bit more than incremental, as the way, as you described it. Greg mentioned OpEx and OpEx associated with acquisitions. For the full year in 2017, the acquisition OpEx number is $45 million. Inclusive of that $45 million, our expectation is to be down $10 million to $15 million.
Kulbinder Garcha (Managing Director)
Okay, great. Thank you.
Operator (participant)
Our next question comes from George Notter with Jefferies.
Speaker 15
Hi, guys. This is Kyle here for George. Thanks for taking the question. Wondering if you could provide an update on your thoughts around Airwave and ESN in the UK over the longer term. I believe the idea was floated out to use LTE for general mission-critical communications purposes and potentially use TETRA for direct mode use cases. Wondering how that changes your view on the total opportunity in the UK over the longer term, and once the ESN gets built out, and I understand that it's going to be some time until that project kind of comes to fruition. So-
I'd like to get your thoughts on that. Thanks.
Greg Brown (Chairman and CEO)
Yeah, on Airwave, we're expecting, things are going well, as expected, continuing to progress. And, for the full year, in 2017, we're expecting Airwave revenue to be approximately $490 million. On ESN, we continue to work closely with the UK Home Office. It's a complex project. We're working closely with EE as well, the wireless carrier provider. We're working to deploy and test the software deliverables on our end. The project has gone through some changes. It's currently slated, as stated by the customer, to start mid-2018. But, you know, we have work to do on our end, and we're staying very close to both EE and Home Office.
Bruce Brda (EVP, Products and Solutions)
Kyle, this is Bruce Brda. With respect to direct mode, I think you're aware, LTE currently doesn't have a viable solution for direct mode. The UK Home Office has selected to go down a path of really two technologies, LTE for trunked or group communication, and then TETRA as a direct mode solution. So two technologies, two devices. We will compete for the direct mode TETRA device business at the right point in time. That opportunity hasn't surfaced yet, though.
Speaker 15
Okay, great. Thanks a lot.
Operator (participant)
Our next question comes from Andrew Spinola with Wells Fargo.
Andrew Spinola (Director and Senior Analyst)
Thank you. Gino, could you possibly take a shot at giving us a sense of what the organic growth is implied in your Q3 guide for the business?
Gino Bonanotte (EVP and CFO)
For Q3, Andrew?
Andrew Spinola (Director and Senior Analyst)
Yeah.
Gino Bonanotte (EVP and CFO)
Or for the full year?
Andrew Spinola (Director and Senior Analyst)
For Q3.
Gino Bonanotte (EVP and CFO)
Go ahead.
Andrew Spinola (Director and Senior Analyst)
Oh, what I was going to say is I'm looking at the model, and you've got sort of flat currency in Airwave, so that should be kind of neutral in Q3. And you've got about $500 million of acquisitions in the last four quarters and a much stronger euro heading into Q3. So I'm wondering if your guidance for Q3 embeds organic growth for the core business or not?
Gino Bonanotte (EVP and CFO)
So, Andrew, we'll start with the year. Certainly, for the full year, our expectation is for growth and growth in both products and services and organic growth. In Q3, as you said, Airwave is not the headwind that we had in Q2, but our expectation in Q3 is to grow products and services and grow organically as well.
Andrew Spinola (Director and Senior Analyst)
If I could just ask a follow-up on that.
Gino Bonanotte (EVP and CFO)
Sure.
Andrew Spinola (Director and Senior Analyst)
You've spent almost $500 million in the last four quarters on acquisitions. The midpoint of your range is 3.5% growth, which is $55 million of incremental revenue. I'm assuming that $500 million got you more than $55 million. You've got a stronger euro. So how is it that you're growing organically?
Gino Bonanotte (EVP and CFO)
On 3%-4% for the full year?
Andrew Spinola (Director and Senior Analyst)
For Q3.
Gino Bonanotte (EVP and CFO)
I'm not sure. Maybe we'll go through the model and your math, Andrew. I'm not sure.
Andrew Spinola (Director and Senior Analyst)
Well, if the full year is easier, do you, do you have a sense of what the acquisitions are adding to 2017?
Gino Bonanotte (EVP and CFO)
Yes. For revenue amount?
Andrew Spinola (Director and Senior Analyst)
Yeah
Gino Bonanotte (EVP and CFO)
in 2017? About $50 million, $50 million to $60 million for the full year.
Andrew Spinola (Director and Senior Analyst)
Okay. Question for you, Greg. You mentioned, I believe, correct me if I'm wrong, you said before that all five of the LTE contracts that you've won, you've seen investments in the LMR networks at the same time. Was that, is, did I hear that correctly?
Greg Brown (Chairman and CEO)
Right. We continue to see those five continue to invest in LMR.
Andrew Spinola (Director and Senior Analyst)
What... You know, since you own the Airwave network, what investments are you making in that network?
Greg Brown (Chairman and CEO)
Well, I mean, they continue to use it. They continue to upgrade system software releases. They continue to add devices and interoperability between fire and police.
Bruce Brda (EVP, Products and Solutions)
Yeah, this is Bruce. A key add that they are making now is the ability to interoperate between LTE and TETRA. That's an enhancement that's being made at this point in time.
Andrew Spinola (Director and Senior Analyst)
Got it. Thanks.
Greg Brown (Chairman and CEO)
Thanks, Andrew.
Operator (participant)
Our next question comes from Ben Bollin with Cleveland Research. Please go ahead.
Ben Bollin (Analyst and Partner)
Good evening. Thanks for taking my question. I wanted to start, if you could talk a little bit about the overall portfolio of software services you have available today in public safety LTE. How big would you say the portfolio is? What type of assets do you have versus what needs to be developed, and any implications on kind of investment levels over, you know, whatever, in the next 12 months, 18 months? And then I have a follow-up. Thanks.
Greg Brown (Chairman and CEO)
Yeah. So if you think about the command center software assets, we have our high-end PremierOne product in records management, complemented by Spillman, an acquisition we made last year. For real-time intelligence and analytics, we have PublicEngines, a small acquisition, more nascent, but something that begins to give us traction on the analytics side. For CAD, dispatch, and voice, we also have our PremierOne CAD system at the high end, complemented by Spillman as well, and a voice console. And for Next Generation 9-1-1 call taking, we've got Emergency CallWorks for tier two and tier three, and now.
The Airbus VESTA suite on the high end.
Ben Bollin (Analyst and Partner)
Great. The last item I had was, you know, there seems to be a little bit of discussion out there about, you know, federal budget, specific to next year. I know that's a small percentage of the overall business, but there does seem to be some questions about, you know, the percentage of state, local, municipal funding that does come from federal grants. So I'm curious if you have any thoughts about what the environment could look like, as you get into next year, given some of the uncertainty, and if you've had any of those discussions with customers, how they may be thinking about it? Thanks.
Jack Molloy (EVP of Worldwide Sales and Service)
Hey, hey, Ben, it's Jack. So first of all, just to kind of level set, the federal government business this year will be approximately $500 million, which was comparable to our 2016, which was up double digits. When you look at 2018, obviously we're under a CR, but when we look at the supplemental budgets, both Border Patrol, Customs and Border Patrol, and DoD are all in for incremental funding, which is good for us. I think you saw the recent announcement that we had a $461 million, part of a multi-vendor award, in the DoD for the Army. And I think so when you think about that, it does a couple things. It tells you there's continued and sustained interest in P25.
And the second thing is just due to our sales coverage in the federal market, is in these multi-vendor environments, we perform very well. So when we think about next year, in the federal government, the budgets look to be favorable, the contractual mechanisms are favorable, and we think we cover the market really well in fed, so we're actually optimistic.
Ben Bollin (Analyst and Partner)
Thank you.
Gino Bonanotte (EVP and CFO)
Was that the... Before that was the last question, just for clarity, Andrew, on your question, the approximately $50 million of growth in Q3, half of it is the result of the acquisition of Spillman and Interexport. The other half is core. Remember, Plant and Kodiak are not closed yet. They are not in that number.
Operator (participant)
Thank you, gentlemen. It appears we have no further questions at this time. I will turn the floor back over to Mr. Chris Kutsor, Vice President of Investor Relations, for any additional or closing remarks.
Chris Kutsor (VP of Investor Relations)
That'll wrap our Q2 call. Thank you for your time.
Operator (participant)
Ladies and gentlemen, this does conclude today's teleconference. A replay of this call will be available over the Internet in approximately three hours. The website address is www.motorolasolutions.com/investor. We thank you for your participation and ask that you please disconnect your lines at this time.