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Eric Kelleher

President and Chief Operating Officer at OktaOkta
Executive

About Eric Kelleher

Eric Kelleher, 53, is President and Chief Operating Officer of Okta (appointed February 1, 2025). He oversees Marketing, Customer First, Operations, GTM Strategy & Operations, Business Technology, Data & Insights, Communications, and Okta for Good, reporting to CEO Todd McKinnon . Kelleher holds an M.S. in Computer Science from Stanford and a B.S. in Computer Science & Economics from Georgetown . During his 8 years at Okta (joined 2016), he helped scale revenue from ~$150M to over $2B; previously, he built LinkedIn’s first Customer Success organization (helping grow Talent Solutions to >$2B revenue) and spent 11 years at Salesforce as it grew from ~$50M to ~$4B in revenue . Okta’s latest full-year performance (FY2025) shows revenue of $2.610B (+15% YoY), non-GAAP operating income margin 22% (vs 14% in FY2024), and free cash flow margin 28%—supporting an incentive framework tied to growth and profitability .

Past Roles

OrganizationRoleYearsStrategic Impact
OktaPresident, Customer Experience & Communications2024–2025Co-led GTM with CRO; drove customer experience, brand, and growth
OktaChief Customer Officer2020–2024Led Customer First; elevated retention/satisfaction and services scalability
OktaSVP, Customer First2019–2020Orchestrated customer-centric programs
OktaSVP, Global Services2016–2019Built global services capability; foundation for enterprise scale
LinkedInLeadership roles incl. building first Customer Success orgPrior to 2016Helped grow Talent Solutions >$2B revenue
SalesforceLeadership roles over 11 yearsPrior to LinkedInHelped company grow from ~$50M to ~$4B revenue; shaped enterprise SaaS subscriber playbook

External Roles

No public company directorships or external board roles disclosed for Kelleher .

Fixed Compensation

ComponentDetailEffectiveNotes
Base Salary$500,000Feb 1, 2025Set upon appointment as President & COO
Target Annual Bonus65% of base salaryFY beginning Feb 1, 2025Participation in Senior Executive Incentive Bonus Plan
Indemnification AgreementStandard formUpon appointmentCompany standard for executives

Performance Compensation

Annual Bonus Design (Company Program)

MetricWeightingTargetThresholdMaxFY2025 Actual vs Target
Revenue60%$2,650.9M90% of target110% of target98.5% achieved; funded at 97.0% before discretion
Non-GAAP Operating Income40%$583.1M80% of target120% of target99.9% achieved; funded at 99.9% before discretion
  • Committee exercised negative discretion to 90% payout for NEOs; Kelleher’s FY2026 plan uses the same framework with 65% target bonus opportunity .

Equity Awards Structure (Design and Vesting)

Award TypeGrant Value/StructurePerformance MetricMeasurement PeriodsVesting Notes
Time-based RSUs (Executives)Annual grants (e.g., FY2025 NEOs: CEO 40% of shares, others 50%)N/AN/AFY2025 grants vested 8.33% on June 15, 2024; remaining in 11 equal quarterly installments; future awards follow committee-determined schedules
PSUs (Executives)Annual grants (e.g., FY2025 NEOs: CEO 60%, others 50% of shares at target)Relative TSR vs Nasdaq Composite1-, 2-, 3-year tranches beginning Feb 1, 2024Achievement factor capped per design; max 200% of target across tranches

PSU outcomes (recent determinations):

  • FY2025 PSUs (Performance Period 1): 100% earned (would have been 112% but capped) .
  • FY2024 PSUs (Performance Period 2): 100% earned (would have been 178% but capped) .
  • FY2023 PSUs (Performance Period 3): 72% earned .

Kelleher’s appointment equity: Committee will grant time-based RSUs and PSUs valued at $12 million in the upcoming executive merit cycle; vesting dates will be set by the committee and require continued employment .

Equity Ownership & Alignment

  • Beneficial ownership: Kelleher was appointed after FY2025 and is not listed in the April 1, 2025 security ownership table; executive officers and directors as a group held 1,434,847 Class A shares and 8,171,249 Class B shares as of that date .
  • Stock ownership guidelines: Mandatory—CEO 5x salary; other executive officers 1x salary; directors 3x retainer. As of most recent review, all executive officers and directors met guidelines .
  • Hedging/pledging: Prohibited for directors and employees; trades limited to compliant Rule 10b5-1 plans for executives .
  • Settlement and trading: Insider trading policy filed; emphasizes compliance with Nasdaq and SEC standards .

Employment Terms

ProvisionOutside Change-in-Control PeriodWithin Change-in-Control Period (Double Trigger)Notes
Severance (Cash)9 months base salary12 months base salary + target annual incentiveCEO receives higher multiples; Kelleher participates in Executive Severance Plan
Health Benefits9 months contribution12 months contributionLump sum/monthly per plan terms
EquityNo acceleration (except death policy for service-vesting awards)Full acceleration of all unvested awards; PSUs vest at target for uncompleted periodsPSU death/disability/change-in-control treatment specified in award agreements
ClawbackRecovery of erroneously awarded incentive comp upon accounting restatementApplies to current/former executive officersExchange Act Rule 10D-1 and Nasdaq-compliant
Non-compete/Non-solicitNot disclosedStandard employment, confidential information & invention assignment agreement in place

Compensation Peer Group (Benchmarking)

Peers used for fiscal 2025 decisions
Cloudflare; CrowdStrike Holdings; DocuSign; Dynatrace; Elastic; GoDaddy; HubSpot; MongoDB; Nutanix; Palo Alto Networks; Paycom Software; RingCentral; Splunk; UiPath; Workday; Zoom Video Communications; Zscaler; Twilio
  • Targeting considers 25th/50th/75th percentiles and role scope; independent consultant Compensia advises the committee .

Say-on-Pay & Shareholder Feedback

  • 2024 Say-on-Pay approval: 93.0%, signaling strong support for program design .
  • Program enhancements in response to feedback: Increased proportion of performance-based equity (PSUs); added detail on board leadership and succession; expanded executive PSU mix .

Performance & Track Record (Selected highlights relevant to incentives)

  • Okta FY2025 results: Revenue $2.610B (+15% YoY), non-GAAP operating income $587M (22% margin), GAAP net income $28M, net cash from operations $750M (29% margin), free cash flow $730M (28% margin) .
  • Kelleher’s impact: Helped scale Okta revenues from ~$150M to >$2B; formed Office of the COO to “reignite growth” and champion Secure Identity Commitment .

Risk Indicators & Red Flags (Policy-focused)

  • Hedging/pledging prohibited; mandatory 10b5-1 trading plans for executives mitigates trading risk .
  • No tax gross-ups on severance/change-in-control (exception: relocation gross-up noted for CRO, not for Kelleher) .
  • Equity award timing controlled by grant policy; options not granted since FY2022 (company currently uses RSUs/PSUs) .

Investment Implications

  • Alignment: Kelleher’s pay mix tilts to equity with PSUs tied to relative TSR and annual cash incentives tied to revenue and non-GAAP operating income—driving focus on growth and profitability quality .
  • Retention and selling pressure: Upcoming $12M RSU/PSU award creates multi-year vesting; vesting is subject to committee schedules and performance, reducing near-term selling pressure; insider trading constraints (10b5-1 plans) further mitigate opportunistic sales .
  • Change-of-control economics: Double-trigger severance with equity acceleration at target for PSUs could influence executive retention and potential deal dynamics; investors should factor the incremental dilution/overhang in M&A scenarios .
  • Execution risk: As COO overseeing cross-functional operations and GTM, Kelleher’s ability to translate FY2025 margin gains into durable ARR and RPO growth is key; historical scale achievements at Okta/LinkedIn/Salesforce underscore capability, but identity/cybersecurity execution remains central .