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    Oscar Health (OSCR)

    Q4 2024 Earnings Summary

    Reported on Feb 21, 2025 (After Market Close)
    Pre-Earnings Price$15.28Last close (Feb 4, 2025)
    Post-Earnings Price$15.02Open (Feb 5, 2025)
    Price Change
    $-0.26(-1.70%)
    • Oscar Health is strengthening its leadership team by hiring experienced executives from successful healthcare organizations to drive growth. Specifically, they have appointed Janet Liang from Kaiser Permanente as President of Oscar Insurance, bringing strong operational expertise to support their next phase of growth.
    • Oscar is achieving significant SG&A efficiency improvements, driven by cost initiatives and the deployment of AI. They reported an SG&A expense ratio of 19.1% for 2024, better than guidance, and expect further improvements in 2025. These efficiencies are leading to better-than-expected cost performance and potential for further cost reductions.
    • Despite incorporating potential risks into their projections, Oscar is guiding for approximately 23% year-over-year revenue growth in 2025, with paid members at 1.8 million, demonstrating strong underlying business momentum and confidence in delivering strong results.
    • Oscar's growth and revenue may be negatively impacted by the potential loss of members due to CMS payment integrity initiatives and the 'file to reconcile' process. Approximately 9.1% of effectuated members have not paid their premiums, compared to 4.1% the previous year, indicating a higher risk of attrition. This could reduce membership and revenues if members lose subsidies or fail to complete required reconciliations.
    • Unexpected increases in risk adjustment payable due to higher market risk scores led to pressure on the medical loss ratio (MLR) and revenue shortfall in 2024. As a result, Oscar had to update its accruals, increasing risk transfer payments, which negatively affected MLR and revenue. If such trends continue, they could impact future margins and financial performance.
    • Oscar's reliance on retaining Special Enrollment Period (SEP) members to improve its 2025 MLR may pose risks. The company expects these members to have an MLR similar to open enrollment members, but any decrease in retention rates or shifts in member mix could prevent the anticipated MLR improvement, negatively affecting margins.
    MetricYoY ChangeReason

    Total Revenue

    +67% (from $1,431,658 thousand in Q4 2023 to $2,392,436 thousand in Q4 2024)

    Total Revenue grew dramatically driven by factors such as higher membership enrollments and rate increases, which built on previous period growth and suggest strengthened market positioning and effective pricing strategies.

    Operating Income (EBIT)

    Deepened slightly from –$145,477 thousand to –$147,731 thousand

    Operating losses marginally worsened, indicating that while revenue growth was substantial, higher operating costs and persistent margin pressures, compared to the prior period, partly offset the revenue improvements.

    Net Income

    More negative from –$149,838 thousand to –$153,547 thousand

    Net Income saw a marginal decline, reflecting that increased operating expenses or cost escalations outpaced the revenue gains, leading to further deterioration in profitability from the previous year.

    Earnings Per Share (Basic)

    Improved modestly from –$0.67 to –$0.64

    Basic EPS improved slightly as the reduction in per-share losses suggests that despite overall higher net losses, factors such as share dilution and effective cost management helped spread the loss over a larger share base.

    Net Change in Cash

    Shifted to a positive increase of $585,486 thousand

    Net Change in Cash reversed sharply from a steep cash outflow in Q3 2024 to a robust inflow in Q4 2024, mainly due to a turnaround in operating activities and improved financing results, notwithstanding heavy investing outflows.

    MetricPeriodPrevious GuidanceCurrent GuidanceChange

    Total Revenue

    FY 2025

    $9.2 billion to $9.3 billion

    $11.2 billion to $11.3 billion

    raised

    Medical Loss Ratio

    FY 2025

    80.5% to 81.5%

    80.7% to 81.7%

    raised

    SG&A Expense Ratio

    FY 2025

    19.4% to 19.6%

    17.6% to 18.1%

    lowered

    Adjusted EBITDA

    FY 2025

    $160 million to $210 million

    $365 million to $415 million

    raised

    Net Income

    FY 2025

    net income profitability

    positive

    no change

    Earnings from Operations

    FY 2025

    no prior guidance

    $225 million to $275 million

    no prior guidance

    Quota Share Reinsurance

    FY 2025

    no prior guidance

    approximately 50%

    no prior guidance

    TopicPrevious MentionsCurrent PeriodTrend

    SEP Membership Dynamics

    Consistently discussed from Q1 through Q3 with emphasis on strong membership growth, initial MLR headwinds, risk adjustment nuances, and evolving plan selection dynamics.

    Q4 emphasized solid retention, noted that risk scores for SEP members will mature in 2025, and highlighted a shift in plan selection in certain populations. There is acknowledgement that SEP growth created a headwind for 2024 MLR but is expected to be a tailwind in 2025.

    Recurring with a nuanced shift toward improved retention outlook and maturation of risk scores, positioning SEP members as a future advantage.

    Medical Loss Ratio Trends and Challenges

    Q1 highlighted robust MLR improvements driven by disciplined pricing and cost management ; Q2 noted further improvement via favorable prior period development ; Q3 described MLR headwinds from higher SEP membership and temporary COVID effects.

    Q4 noted a slight Q4 MLR increase driven by updated risk transfer payables and adjustments, but provided guidance for a 50 basis point improvement in 2025.

    Consistently monitored; recent period shows short-term pressure but maintains an optimistic outlook for improvement in 2025.

    Disciplined Pricing Strategy and Margin Improvement

    Q1 underscored disciplined pricing as a driver for reducing MLR and enhancing margins ; Q3 noted a 6% average rate increase and stressed balancing competitiveness with profitability.

    Q4 reinforced the strategy by highlighting margin gains, net income profitability, stable MLR, and improved SG&A ratios, bolstering confidence in achieving future operating margin targets.

    Consistently positive sentiment with evolving success in expanding profitability and margin improvements over time.

    SG&A Efficiency Improvements and AI Deployment

    Q1 reported significant SG&A ratio improvements (870bps drop to 18.4%) and introduced AI for risk adjustment and operational efficiencies ; Q3 mentioned a 360bps SG&A improvement and anticipated further AI-driven cost reductions.

    Q4 reported over 500bps improvement in SG&A (down to 19.1%) and detailed broader AI deployment in areas such as follow-up care and urgent care onboarding, reinforcing operational efficiency.

    Steady improvement with increasing integration of AI, indicating ongoing efficiency gains and technology-driven cost management.

    Market and Geographic Expansion Opportunities

    Q1 described robust membership growth and new product launches (e.g., Hola Oscar for Hispanic markets) ; Q2 focused on doubling market footprint and broad geographic coverage ; Q3 detailed expansion into new markets and product innovations (including ICRA initiatives).

    Q4 emphasized strong market share gains in key states (Florida, Tennessee, Texas) and highlighted growth in ICRA membership across several markets, signaling broad geographic progress.

    Consistently positive and expanding, with a strategic focus on capturing larger market shares and exploring new geographies.

    ACA Market Growth, Medicaid Redeterminations, and Subsidy Dependence

    Q1 painted the ACA as a permanent, attractive option for diverse populations ; Q2 expected 15% market growth aided by Medicaid redeterminations and enhanced subsidies ; Q3 projected double-digit growth influenced by redeterminations and subsidy stability.

    Q4 reported 37% membership growth (outpacing a 13% market rate), noted completion of Medicaid redeterminations reducing SEP additions, and discussed the impact of the file-to-reconcile process on subsidies.

    Robust and growing, though recent commentary introduces caution regarding subsidy reconciliation and its potential impact, adding a layer of regulatory risk.

    CMS Policy Impacts and Payment Integrity Initiatives

    Q1 and Q2 had minimal discussion; Q3 introduced commentary on CMS policy tightening leading to potential downward pressure on growth and noted initial payment integrity initiatives.

    Q4 provided detailed insights on the file-to-reconcile process, verification challenges, and the impact of rate changes on effectuated versus paying membership, with risks built into full-year revenue guidance.

    Increased focus in the current period, signaling growing concern over regulatory impacts and the need for tighter payment integrity and operational controls.

    Risk Adjustment Payments and Risk Transfer Costs

    Q1 mentioned that SEP membership would drive higher risk transfer costs and stressed reliance on internal estimates ; Q2 described risk adjustment remaining consistent (mid-teens percentage of premiums) with SEP impacting MLR ; Q3 discussed stable yet complex risk adjustment dynamics influenced by SEP and COVID factors.

    Q4 indicated a similar risk transfer percentage with an increase in Q4 MLR due to updated risk adjustment payables, yet expects risk adjustments to remain largely consistent into 2025.

    Steady with mild fluctuations; recent periods show normalization expectations in risk scores and a stable outlook for risk adjustment payments.

    Leadership and Executive Team Changes

    Not mentioned in Q1, Q2, or Q3 earnings calls.

    Q4 introduced a significant leadership change with the appointment of Janet Liang as President of Oscar Insurance, emphasizing her operational expertise and market growth background.

    Emerging new topic, reflecting strategic leadership reinforcement that could have a large impact on the company’s future performance.

    Capital Generation for Organic Growth

    Q2 and Q3 discussions highlighted a strong capital position with healthy cash and surplus, along with capital distributions from subsidiaries ; Q1 lacked focused discussion on this topic.

    Q4 highlighted an even stronger balance sheet with $4 billion in cash and investments and significant capital and surplus in insurance subsidiaries, projecting adequate funding for 2025 organic growth with minimal reliance on parent cash.

    Continuously positive, with increasing strength in balance sheet support underscoring the company’s ability to fund future growth organically.

    Emerging ICRA Opportunities

    Q1 underscored ICHRA’s vast potential by accessing over 70 million lives ; Q2 detailed strategies focusing on small and mid-sized businesses and noted regulatory facilitators in states like Indiana and Texas ; Q3 reported modest membership enrollment (3,700 members) and efforts to position Oscar as a preferred carrier via ICRA.

    Q4 reported emerging opportunities with notable ICRA membership growth across multiple markets, complemented by new services (convenience shop buy-and-enroll, personal care guides) to onboard employees, indicating a ramp-up in ICRA initiatives.

    Progressively expanding, suggesting a growing focus on ICRA as a vital future growth engine.

    Exiting Non-Core Business Lines and Diversification Risks

    Q1 discussed the strategic exit from Medicare Advantage and the Cigna + Oscar small group offering due to profitability and alignment issues, with a shift toward pursuing ICHRA opportunities.

    Q2, Q3, and Q4 earnings calls did not mention exiting non-core business lines or diversification risks.

    No longer mentioned, indicating that the strategic exits have been completed or are no longer a focal point in current discussions.

    1. 2025 Earnings Guidance Clarification
      Q: Is the 2025 EBIT guide implying an EBITDA of around $400 million?
      A: Yes, adding $140 million to the top end of our earnings from operations guidance of $275 million brings us to about $415 million in adjusted EBITDA, aligning with Street estimates.

    2. Membership Assumptions and Upside Potential
      Q: With 1.8 million paying members, is there only upside potential in membership from now through April?
      A: Exactly. We've built in the risk, so any additional members who pay would be upside. We're starting from paying members, and there's more potential for growth rather than decline.

    3. Medical Loss Ratio (MLR) Increase Drivers
      Q: What caused the MLR to come in above guidance despite lower revenues?
      A: Our utilization was slightly better than expected, but the change in MLR is due to higher risk adjustment payables. We updated our accruals after observing increased market risk scores, impacting both MLR and revenue. Prior period development offset some of this pressure.

    4. SG&A Outperformance and AI Impact
      Q: What drove the SG&A outperformance in the quarter?
      A: Our initiatives in driving variable efficiencies and fixed cost leverage led to sustainable SG&A improvement. We're also beginning to see benefits from AI initiatives enhancing our cost structure.

    5. Retention of SEP Members and 2025 MLR Outlook
      Q: Could member mix shifts prevent the expected MLR improvement in 2025?
      A: We had solid retention, including in the SEP cohort. We’re confident these members will have an MLR similar to open enrollment members in 2025. Utilization in 2024 was favorable, supporting our positive MLR outlook.

    6. Quantifying Prior Period Development
      Q: What was the total prior period development in 2024 and Q4 specifically?
      A: Prior period development was $126 million for the full year and $62 million in the fourth quarter.

    7. Pricing Strategy and Member Mix
      Q: How does Oscar's pricing ensure enrollment of premium-paying members?
      A: We maintain a disciplined pricing strategy to balance growth and margin. We price metal tiers to create margin while driving affordability. We work closely with CMS to ensure we enroll only valid, intentional premium-paying members.

    8. Membership Attrition Expectations
      Q: Are you assuming any membership attrition throughout the year?
      A: We anticipate membership will be roughly flat. We've built expected lapses into our guidance and foresee growth from new entrants offsetting any attrition.

    9. New Hire from Kaiser and Value-Based Care Strategy
      Q: Does hiring from Kaiser signal a change in strategy on value-based care?
      A: Hiring Janet from Kaiser brings valuable skills as we evaluate value-based contracts. While Kaiser is not capitated, their approach to practicing medicine aligns with our goals to improve care.

    Research analysts covering Oscar Health.