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Deborah Pfeiffer

Executive Vice President and President, Presort Services at PITNEY BOWES INC /DE/PITNEY BOWES INC /DE/
Executive

About Deborah Pfeiffer

Deborah Pfeiffer, age 64, is Executive Vice President and President, Presort Services at Pitney Bowes. She became an executive officer in September 2023 and has led Presort since January 2013, with 41 years at the company . Company performance during her recent executive tenure included 2024 TSR of 70.63%, Adjusted EBIT of $385M (+25% YoY), Adjusted EPS of $0.82, and FCF of $290M (excluding $86M restructuring) . In 3Q25, Presort revenue and margins declined YoY amid pricing pressure; management empowered “Debbie” Pfeiffer to price competitively to reverse share losses, with early signs of stabilization .

Past Roles

OrganizationRoleYearsStrategic Impact
Pitney Bowes – Presort ServicesPresident, Presort ServicesJanuary 2013 – PresentOversees U.S. presort operating centers to drive growth, profitability, and client loyalty; executive officer since Sept 2023

External Roles

  • Not disclosed in company filings reviewed.

Fixed Compensation

Component2024 AmountNotes
Base Salary$500,000 Set at promotion to EVP, Presort effective Jan 1, 2024
Target Annual Incentive (% of Salary)80% Key Employees Incentive Plan (KEIP)
Actual Annual Incentive Paid$561,600 Company multiplier 140.4% on KEIP (Adjusted EBIT/Adjusted Revenue)
Perquisites (Financial counseling)$14,795 Standard executive benefit
Perquisites (Spousal travel)$3,029 Actual cost
Other Perquisites$400 Miscellaneous
Group life insurance premium$623 Non-perq compensation

Deferred Compensation and Retirement

  • 401(k) Restoration Plan: Company contributions $16,968; aggregate balance $302,245 .
  • Deferred Incentive Savings Plan (DISP): Aggregate balance $154,089 .
  • Deferred Shares: Aggregate balance $37,685 .
  • No defined benefit pension eligibility disclosed for Pfeiffer (pension applies to specific NEOs only) .

Performance Compensation

Annual Incentive Plan (2024)

MetricWeightThresholdTargetMaximumActual ResultPayout % of Target
Adjusted EBIT75% $230M $283M $313M $393M 150.0%
Adjusted Revenue25% $1,837M $2,001M $2,131M $2,031M 111.6%
Total Multiplier140.4%

Design: 2024 KEIP exclusively used quantifiable financial measures (Adjusted EBIT 75%, Adjusted Revenue 25%), straight-line interpolation (0%–150% payout) .

Long-Term Incentives – Grants and Design (2024 Awards)

Award TypeGrant DateTarget UnitsMax UnitsGrant Date Fair ValueVesting / Performance
PSUs (2024–2026)2/15/202490,226 180,452 $326,618 3-year cliff vest; metrics: ROIC 50% & Adjusted FCF 50%; TSR modifier ±25% vs S&P 1000; 0–200% payout
RSUs2/15/202460,150 $217,743 Pro-rata vest on 2/25/2025, 2/24/2026, 2/23/2027
CIUs (2012–2024 cycle payout in Feb-2025)Vested 2/2025120,000 target 114% multiplier; 136,800 units vested
SCIUs (2023–2025 award)Vested 2/2025100,000 target tranche 150% multiplier; 150,000 units vested

PSU and CIU Metrics:

  • PSUs: ROIC and Adjusted FCF (each 50%); TSR modifier straight-line from 25th to 75th percentile; negative TSR caps positive modifier .
  • CIUs (2022–2024): Adjusted EPS and Adjusted FCF (each 50%), TSR modifier table; company multiplier achieved 114% .

Equity Ownership & Alignment

Ownership ItemDetail
Total Beneficial Ownership233,767 shares; less than 1% of outstanding
Options Exercisable Within 60 Days109,643
Unvested RSUs (as of 12/31/2024)60,150 units; market value $435,486 at $7.24
Unvested PSUs (as of 12/31/2024)180,452 units; market value $1,306,472 at $7.24 (reported at max per SEC rules)
Legacy Options17,668 (2/8/2016 grant) at $16.82; out-of-the-money at $7.24; valued at $0
Hedging/PledgingProhibited; no shares pledged
Stock Ownership GuidelinesCEO 5x salary; Other Executive Officers 2x; time-based unvested RSUs count; 5-year compliance window

Upcoming Vesting Milestones (potential supply overhang):

  • RSUs: 2/25/2025; 2/24/2026; 2/23/2027 .
  • PSUs: 2/23/2027 (cliff vest; payout dependent on ROIC, Adjusted FCF, and TSR) .

Employment Terms

ProvisionKey Terms
Severance (Involuntary, Not for Cause)Salary continuation up to one year for NEOs (max two years under plan); Pfeiffer illustrated severance $500,000; pro-rata bonus and equity per plan; total illustrated value $1.717M
Change-of-Control (Double Trigger)Two times base salary plus two times target annual incentive (no tax gross-up; “best net” approach); Pfeiffer severance $1,800,000; accelerated RSUs/PSUs; SCIUs; health benefits; total illustrated value $4.070M
ClawbackRecoupment requires recovery in restatements; allows forfeiture for gross misconduct or violation of Proprietary Interest Protection Agreement (non-compete/non-solicit/confidentiality)
Insider Trading PolicyHedging and pledging prohibited; margin accounts forbidden
Employment AgreementNo fixed-term executive contracts; at-will

Performance & Track Record

  • Company-level execution in 2024: TSR 70.63%; Adjusted EBIT $385M (+25% YoY); Adjusted EPS $0.82; FCF $290M (excluding restructuring) . Strategic actions: GEC exit, cost rationalization ($170–$190M run-rate by end-2025), cash optimization ($200M unlocked), deleveraging (Oaktree notes repaid) .
  • Presort in 3Q25: revenue down 10.5% YoY; Adjusted EBIT margin down 590 bps; competitive pricing pressure post USPS workshare discount increase; Pfeiffer empowered to price competitively to regain share; signs of less pricing pressure and competitor stress; cost initiatives underway .

Compensation Structure Analysis

  • Shift to equity-heavy LTI in 2024 (60% PSUs/40% RSUs) reduces cash burn and better aligns pay with shareholder outcomes; prior CIU cash used to manage dilution now phased back to equity .
  • Annual bonus purely on financial metrics in 2024 (removed non-financial objectives), increasing rigor and objectivity .
  • Strong pay governance: double-trigger CoC, no option repricing, minimum one-year vest for LTI, clawback, independent consultant, no tax gross-ups .

Risk Indicators & Red Flags

  • Equity overhang: substantial unvested PSUs/RSUs could create selling pressure at vest dates; options are out-of-the-money, reducing immediate selling risk .
  • Alignment safeguards: hedging/pledging prohibitions; ownership guidelines; clawback provisions mitigate misalignment risk .
  • Retention: meaningful CoC economics ($1.8M cash plus equity vesting) and ongoing LTI grants support retention; severance terms are moderate (1x salary) outside CoC .

Investment Implications

  • Pay-for-performance alignment is strong: 2024 bonus tied exclusively to EBIT/Revenue and LTI tied to ROIC/FCF with TSR modifier—positive for capital discipline and cash generation in Presort under Pfeiffer’s leadership .
  • Near-term trading signals include RSU and PSU vest schedules (Feb 2025/26/27), which can add supply; monitor insider Forms 4 ahead of vesting dates for potential sales flow .
  • Presort competitive pricing reset under Pfeiffer should help stabilize share/margins, but 3Q25 declines highlight execution risk in a pressured market; watch Presort segment EBIT trajectory and pricing commentary in upcoming quarters .
  • Retention risk appears contained by ongoing equity grants and CoC protections; governance policies (no hedging/pledging, clawback) and lack of tax gross-ups are shareholder-friendly .