Jennifer Tejada

Chairperson and CEO at PagerDuty

Board

Since July 2016

Age

53 years

Education

Earned a Bachelor of Arts in Business Management and Organizational Behavior from the University of Michigan.

Tenure

Joined PagerDuty in July 2016 as Chairperson and CEO, after holding leadership roles at Keynote Systems and Mincom.

Also at PagerDuty

Alex Solomon

General Manager of Flexible Platform

Kathy Chi

Interim General Counsel

OHW

Owen Howard Wilson

CFO and Interim Principal Accounting Officer

About

Jennifer Tejada is a seasoned executive with extensive experience in the technology and software industries. She has built her career through a variety of leadership roles at companies such as Keynote Systems, where she served as President and CEO, and Mincom, where she held the position of Executive Vice President and Chief Strategy Officer.

Throughout her career, she has been known for steering companies toward profitable growth while navigating strategic acquisitions and digital transformations. Her work at these organizations laid the groundwork for her approach in addressing complex operational challenges in fast-paced environments.

Since joining PagerDuty in July 2016, she has led the company as Chairperson and CEO, driving significant revenue growth and non-GAAP profitability. Under her leadership, PagerDuty has become a leader in digital operations management by integrating AI, advanced automation, and incident management solutions. In addition to managing PagerDuty, she also lends her expertise as a board member at major corporations, showcasing her commitment to operational excellence and strategic innovation.

$PD Performance Under Jennifer Tejada

Past Roles

Organization	Role	Date Range	Details
UiPath, Inc.	Board of Directors	September 2020 to April 2023	Global software company specializing in robotic process automation
Keynote Systems, Inc.	President and Chief Executive Officer	July 2013 to July 2015	Led the company to strong profitable growth before its acquisition by Dynatrace
Mincom	Executive Vice President and Chief Strategy Officer	Until Late 2011	Led the global strategy; company later acquired by ABB
Procter & Gamble	Senior positions	N/A	Held senior positions at the multinational consumer goods corporation
i2 Technologies (acquired by JDA Software)	Senior positions	N/A	Held senior positions at the supply chain management software company

External Roles

Organization	Role	Date Range	Details
The Estée Lauder Companies Inc.	Board of Directors	Present	Multinational manufacturer and marketer of beauty products

Fixed Compensation

Data from FY 2024

Component Name [Citation]	Amount [Citation]	Payment Schedule [Citation]	Additional Details [Citation]
Base Salary	$600,000	Annual	Regular annual base salary for 2024.
Severance Payment (Non-Control)	$1,212,000	Upon involuntary termination without cause or upon death (outside change control period)	12 months base salary + 100% fiscal 2024 bonus + additional $12,000.
Severance Payment (Change Control)	$2,112,000	Upon termination during change control period or for good reason resignation during such period	18 months base salary + 100% fiscal 2024 bonus + additional $12,000 + prorated bonus from fiscal year start.

Performance Compensation

Data from FY 2024

Non-Equity Incentive Plan Compensation

Metric	Threshold (Payment %)	Target (Payment %)	Maximum (Payment %)	Weighting	Actual Performance Detail	Overall Payout [Citation]
Rule of 40	20% (50%)	30% (100%)	40% (200%)	Higher weight	Achieved 29% (94% attainment; 70.8% payout)	N/A
Net Customer Growth	8% (50%)	10% (100%)	15% (200%)	Lower weight	Achieved 7.3% (below threshold; 0% payout)	N/A

Bonus Component [Citation]	Amount [Citation]
Target Bonus Amount	$600,000
Actual Bonus Payment	$297,360

Equity Incentive Plan Awards

Component	Detail
Performance Metrics	nnARR (60% weight) and Relative TSR (40% weight).
Threshold Performance	Achieving 50% of nnARR target yields 12% of target PSUs and meeting the 25th percentile for TSR yields 20% of target PSUs.
Target Number of Units	246,052 PSUs.
Target Grant Value	$7,500,000.
Grant Date	April 2, 2023.
Grant Date Fair Value	$18,910,576.
Vesting Schedule	Vest over 3 years: 33% vests on first anniversary; remaining in eight equal quarterly installments.
Additional Outcome	Entire award forfeited due to performance results falling below the threshold.