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    Jennifer Tejada

    Chairperson and CEO at PagerDuty Inc
    Board
    Since July 2016
    Age
    53 years
    Education
    Earned a Bachelor of Arts in Business Management and Organizational Behavior from the University of Michigan.
    Tenure
    Joined PagerDuty in July 2016 as Chairperson and CEO, after holding leadership roles at Keynote Systems and Mincom.

    Also at PagerDuty Inc

    AS
    Alex Solomon
    General Manager of Flexible Platform
    KC
    Kathy Chi
    Interim General Counsel
    OHW
    Owen Howard Wilson
    CFO and Interim Principal Accounting Officer

    About

    Jennifer Tejada is a seasoned executive with extensive experience in the technology and software industries. She has built her career through a variety of leadership roles at companies such as Keynote Systems, where she served as President and CEO, and Mincom, where she held the position of Executive Vice President and Chief Strategy Officer.

    Throughout her career, she has been known for steering companies toward profitable growth while navigating strategic acquisitions and digital transformations. Her work at these organizations laid the groundwork for her approach in addressing complex operational challenges in fast-paced environments.

    Since joining PagerDuty in July 2016, she has led the company as Chairperson and CEO, driving significant revenue growth and non-GAAP profitability. Under her leadership, PagerDuty has become a leader in digital operations management by integrating AI, advanced automation, and incident management solutions. In addition to managing PagerDuty, she also lends her expertise as a board member at major corporations, showcasing her commitment to operational excellence and strategic innovation.

    $PD Performance Under Jennifer Tejada

    Past Roles

    OrganizationRoleDate RangeDetails
    UiPath, Inc. Board of DirectorsSeptember 2020 to April 2023Global software company specializing in robotic process automation
    Keynote Systems, Inc. President and Chief Executive OfficerJuly 2013 to July 2015Led the company to strong profitable growth before its acquisition by Dynatrace
    Mincom Executive Vice President and Chief Strategy OfficerUntil Late 2011Led the global strategy; company later acquired by ABB
    Procter & Gamble Senior positionsN/AHeld senior positions at the multinational consumer goods corporation
    i2 Technologies (acquired by JDA Software) Senior positionsN/AHeld senior positions at the supply chain management software company

    External Roles

    OrganizationRoleDate RangeDetails
    The Estée Lauder Companies Inc. Board of DirectorsPresentMultinational manufacturer and marketer of beauty products

    Fixed Compensation

    Data from  FY 2024
    Component Name [Citation]Amount [Citation]Payment Schedule [Citation]Additional Details [Citation]
    Base Salary $600,000 AnnualRegular annual base salary for 2024.
    Severance Payment (Non-Control) $1,212,000 Upon involuntary termination without cause or upon death (outside change control period)12 months base salary + 100% fiscal 2024 bonus + additional $12,000.
    Severance Payment (Change Control) $2,112,000 Upon termination during change control period or for good reason resignation during such period18 months base salary + 100% fiscal 2024 bonus + additional $12,000 + prorated bonus from fiscal year start.

    Performance Compensation

    Data from  FY 2024

    Non-Equity Incentive Plan Compensation

    MetricThreshold (Payment %)Target (Payment %)Maximum (Payment %)WeightingActual Performance DetailOverall Payout [Citation]
    Rule of 4020% (50%) 30% (100%) 40% (200%) Higher weightAchieved 29% (94% attainment; 70.8% payout) N/A
    Net Customer Growth8% (50%) 10% (100%) 15% (200%) Lower weightAchieved 7.3% (below threshold; 0% payout) N/A
    Bonus Component [Citation]Amount [Citation]
    Target Bonus Amount $600,000
    Actual Bonus Payment $297,360

    Equity Incentive Plan Awards

    ComponentDetail
    Performance MetricsnnARR (60% weight) and Relative TSR (40% weight).
    Threshold PerformanceAchieving 50% of nnARR target yields 12% of target PSUs and meeting the 25th percentile for TSR yields 20% of target PSUs.
    Target Number of Units246,052 PSUs.
    Target Grant Value$7,500,000.
    Grant DateApril 2, 2023.
    Grant Date Fair Value$18,910,576.
    Vesting ScheduleVest over 3 years: 33% vests on first anniversary; remaining in eight equal quarterly installments.
    Additional OutcomeEntire award forfeited due to performance results falling below the threshold.