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    Starbucks Corp (SBUX)

    Q4 2024 Earnings Summary

    Reported on Jan 28, 2025 (After Market Close)
    Pre-Earnings Price$97.32Last close (Oct 30, 2024)
    Post-Earnings Price$97.32Open (Oct 31, 2024)
    Price Change
    $0.00(0.00%)
    • Leadership committed to returning to Starbucks' core identity, focusing on offering the finest coffee and a welcoming coffee house experience to drive customer loyalty and growth.
    • Investing in partners (baristas) to provide exceptional customer service, making Starbucks the best job in retail with meaningful career growth and industry-leading benefits, leading to improved service and customer satisfaction.
    • Simplifying operations and enhancing marketing strategies, including refining Mobile Order & Pay, addressing staffing and bottlenecks, simplifying the menu, and reintroducing Starbucks to all customers to drive sales growth.
    • Declining customer visits due to perceptions that Starbucks has drifted from its core and made it harder for customers, leading some to visit less often and impacting financial results.
    • Operational challenges such as staffing issues, bottlenecks, and complexity for baristas, which may adversely affect customer service and satisfaction.
    • An overly complex menu and pricing architecture, as well as issues with Mobile Order & Pay overwhelming the café experience, may hinder customer engagement and growth prospects.
    MetricPeriodGuidanceActualPerformance
    G&A Expenses
    Q4 2024
    Expected to remain closer to 6% of revenue in the second half of FY 2024
    644.7 million, which is ~7.1% of revenue (9,073.9 million)
    Missed
    1. Earnings Call Summary
      Q: What were the main points from the SBUX earnings call Q&A?
      A: Unfortunately, the documents do not provide any information about the SBUX earnings call Q&A session.