SI
SelectQuote, Inc. (SLQT)·Q1 2026 Earnings Summary
Executive Summary
- Revenue of $328.8M (+12.5% YoY) beat consensus by ~$5.1M; EPS of -$0.26 was modestly better than consensus (-$0.27). Adjusted EBITDA of -$32.1M missed company’s prior guide for a -$25M to -$30M loss, driven by SelectRx reimbursement pressure in 1H FY26 . Consensus comparison from S&P Global estimates*.
- Guidance maintained: FY26 revenue $1.65–$1.75B and Adjusted EBITDA $120–$150M; Healthcare Services expected ~breakeven EBITDA in Q2 with an FY26 exit run-rate of $40–$50M as rates normalize from Jan 1, 2026 .
- Segment mix: Healthcare Services grew revenue +42% YoY with members at 106,914; Senior revenue fell -37% due to SEP eligibility changes; Life grew revenue +19% with solid profitability .
- Near-term stock catalysts: clarity on PBM reimbursement renegotiation and AEP performance trajectory; management reiterated confidence in integrated healthcare model and stable FY26 outlook despite 1H headwinds .
What Went Well and What Went Wrong
What Went Well
- Healthcare Services revenue +42% YoY to $221.4M; SelectRx members +24% YoY to 106,914; prescriptions/day rose to 31,378, evidencing demand and scale benefits .
- “We are not changing our fiscal 2026 financial outlook of $1.65 to $1.75 billion in revenue and $120 to $150 million in Adjusted EBITDA*” — CEO Tim Danker, underscoring model resilience despite temporary rate pressure .
- CAC multiple reached 6.4x (all-time high), nearly 40% higher YoY, indicating strong marketing efficiency and customer value creation within the ecosystem .
What Went Wrong
- Consolidated Adjusted EBITDA of -$32.1M missed internal guide (-$25M to -$30M) on SelectRx reimbursement headwinds; management expects Q2 Healthcare Services EBITDA ~breakeven before normalization .
- Senior segment revenue fell -37% YoY to $59.0M and swung to -$21.0M Adjusted EBITDA due to new SEP eligibility rules and ramp investment ahead of AEP/OEP .
- LTV per MA policy declined 5% YoY to $769, reflecting commission mix and market dynamics; LTV for “all other” policies fell -19% YoY to $133 .
Financial Results
Consolidated Results vs prior quarters
Consensus vs Actual (select periods) — S&P Global estimates
Values retrieved from S&P Global.*
Segment Performance (Q1 YoY)
KPIs and Operating Metrics
Sequential Healthcare Services Trend (last 5 quarters)
Guidance Changes
Earnings Call Themes & Trends
Management Commentary
- “The strength of our integrated healthcare model was exhibited again… we are not changing our fiscal 2026 financial outlook of $1.65 to $1.75 billion in revenue and $120 to $150 million in Adjusted EBITDA*.” — CEO Tim Danker .
- “Change in drug reimbursement rates with a SelectRx PBM partner… disproportionately impacts the first half of this fiscal year by approximately $20 million… Q2 adjusted EBITDA for healthcare services to be approximately break-even.” — CEO Tim Danker .
- “Our agile agent-led approach delivered outsized growth per agent and near-record margins… we entered the season with excellent retention of tenured agents… optimistic for strong AEP and OEP.” — CEO Tim Danker .
- “Revenue to customer acquisition cost (CAC) ratio of 6.4x… an all-time high and nearly 40% higher than a year ago.” — CEO Tim Danker .
Q&A Highlights
- RBC on PBM headwinds: Management underscored constructive negotiations with PBM, long-term economics intact, and rate normalization from Jan 1, 2026 .
- RBC on MA LTV impact: Persistency improves with SelectRx attachment but not booked into LTV; attachment cohort is specific, limiting aggregate impact .
- NOBLE on retention strategy: Extensive use of AI, data history, and proactive outreach to recapture members amid industry-wide plan changes .
- Craig-Hallum on AEP market: Broad carrier pullbacks to prioritize profitability; SelectQuote sees high engagement and benefits from simplifying offerings (e.g., HMOs) .
- SelectRx growth vs profitability: Focus on member quality and clinical programs (Adherence for All) to accelerate adherence and margins; measured growth with strong partner alignment .
Estimates Context
- Q1 FY26: Revenue beat (~$328.8M vs $323.7M*); EPS was less negative than expected (-$0.238* vs -$0.267*); EBITDA missed (-$38.5M* vs -$19.6M*).
- Q4 FY25: Revenue beat (
$345.1M vs $334.1M*); EPS beat ($0.035* vs -$0.203*); EBITDA slightly worse than expected. - Q3 FY25: Revenue slight miss (~$408.2M vs $412.8M*); EBITDA below consensus (mix shift to lower-margin Healthcare Services).
Values retrieved from S&P Global.*
Key Takeaways for Investors
- Revenue resilience amid Senior softness: Healthcare Services growth (+42% YoY) offset SEP-related Senior declines; integrated model supports consolidated top line .
- Near-term EBITDA volatility likely contained to 1H: PBM reimbursement reset drives Q1 miss and Q2 breakeven in Healthcare Services; normalization expected from Jan 1, 2026 .
- Guidance intact despite headwinds: FY26 ranges reaffirmed; management confidence tied to SelectRx clinical value and agent-led retention strategy .
- AEP backdrop favorable for agent-led differentiation: Elevated disruption boosts consumer engagement; proactive retention and tenured agent mix should support volumes/margins .
- CAC efficiency and SDOH differentiation underpin moat: 6.4x CAC multiple and adherence/health outcomes improvements strengthen payer relationships and cross-sell potential .
- Watch catalysts: PBM renegotiation outcomes, AEP/OEP recapture rates, 2H margin rebound trajectory in Healthcare Services; potential capital structure optimization as cash flow improves .
- Positioning: Bias to volatility near-term (EBITDA), with medium-term margin and cash flow normalization as SelectRx rates revert and scale efficiencies accrue .