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SmartRent, Inc. (SMRT)·Q1 2025 Earnings Summary

Executive Summary

  • Q1 2025 revenue was $41.3M, down 18% YoY but up sequentially vs Q4 2024; SaaS revenue grew 17% YoY to $14.0M, with SaaS now 33.8% of mix, supporting the hardware-to-SaaS pivot .
  • GAAP net loss widened to $(40.2)M due to a non-cash goodwill impairment of $24.9M; Adjusted EBITDA was $(6.4)M vs $0.4M in Q1 2024, reflecting lower hardware volumes and mix shift impacts .
  • Against S&P Global consensus, revenue modestly beat, while EPS and EBITDA missed: Revenue $41.344M vs $40.104M*, EPS -$0.0523* vs -$0.04*, EBITDA -$10.053M* vs -$4.572M*; note definitional differences vs company-reported EBITDA/Adjusted EBITDA [Values retrieved from S&P Global].
  • Management withheld sales guidance, cited tariff risk potentially up to ~$2M in 2H25, and expects cash burn to improve in 2H25 after cost actions; NYSE minimum price notice and CEO transition frame near-term stock narrative .

What Went Well and What Went Wrong

  • What Went Well

    • SaaS momentum: SaaS revenue +17% YoY to $14.0M; SaaS ARPU up 5% to $5.69; SaaS gross margin 70.7% remains strong . “We continued to shift our revenue mix toward higher-margin, recurring SaaS streams” — CFO Daryl Stemm .
    • Mix shift execution: Hosted services gross profit rose to $12.1M (flat YoY), while professional services gross loss narrowed QoQ in Q4 and remains a focus area for improvement .
    • Cost discipline and liquidity: >$10M annualized cost savings executed; cash $125.6M, no debt, $75M undrawn revolver; repurchased ~1.0M shares for $1.2M, with $20.4M remaining under authorization .
  • What Went Wrong

    • Hardware and bookings softness: Hardware revenue fell 35% YoY; Units Booked -61% YoY; Total Bookings $27.2M (-30% YoY), reflecting go-to-market transition and macro headwinds .
    • Margin compression: Total gross margin 32.8% vs 38.5% YoY, driven by hardware product/customer mix; SaaS gross margin edged down to 70.7% vs 74.4% YoY .
    • Goodwill impairment and estimate misses: $24.9M non-cash impairment drove net loss; S&P EPS/EBITDA missed consensus, underscoring near-term execution drag [Values retrieved from S&P Global].

Financial Results

MetricQ1 2024Q4 2024Q1 2025
Revenue ($USD Millions)$50.489 $35.368 $41.344
Net Loss per Share (GAAP)$(0.04) $(0.06) $(0.21)
Total Gross Margin %38.5% 28.7% 32.8%
SaaS Gross Margin %74.4% 74.1% 70.7%
Adjusted EBITDA ($USD Millions)$0.397 $(7.358) $(6.372)

Segment revenue breakdown:

Metric ($USD Millions)Q1 2024Q4 2024Q1 2025
Hardware Revenue$29.077 $10.384 $18.830
Professional Services Revenue$3.458 $6.221 $3.893
Hosted Services Revenue$17.954 $18.763 $18.621
Total Revenue$50.489 $35.368 $41.344

KPIs and unit economics:

KPIQ1 2024Q4 2024Q1 2025
Units Deployed (period-end)749,401 809,497 827,611
Avg Aggregate Units Deployed734,546 798,268 818,554
SaaS ARPU ($/month)$5.41 $5.68 $5.69
New Units Deployed29,710 22,459 18,114
Units Booked46,290 20,641 18,210
Bookings ($000s)$38,761 $29,982 $27,180
Units Booked SaaS ARPU ($/month)$7.16 $8.49 $10.28

Consensus vs actual (S&P Global; Primary EPS basis; company EBITDA definitions differ):

MetricConsensusActualSurprise
Revenue (Q1 2025) ($USD)$40,104,000*$41,344,000*+$1,240,000*
Primary EPS (Q1 2025) ($)-0.04*-0.0523*-0.0123*
EBITDA (Q1 2025) ($USD)-4,572,000*-10,053,000*-$5,481,000*

Values retrieved from S&P Global.

Guidance Changes

MetricPeriodPrevious GuidanceCurrent GuidanceChange
Sales outlookFY 2025Not providedNot providing sales outlook due to macro factors Maintained/withheld
Operating cash useQ2 2025N/ANo significant improvement expected in Q2; meaningful improvement in 2H 2025 from cost savings Clarified trajectory
Tariff exposure2H 2025N/APotential up to ~$2M exposure; mitigation via manufacturing shifts and supplier negotiations New risk disclosure
Share repurchase authorization remainingAs of Q1 2025~$21.6M remaining as of Q4 2024 ~$20.4M remaining; 1.0M shares repurchased ($1.2M) in Q1 Updated balance

Earnings Call Themes & Trends

TopicPrevious Mentions (Q3 2024 and Q4 2024)Current Period (Q1 2025)Trend
Go-to-market restructuring / CRO hireDefined four strategic pillars; CRO Natalie Cariola hired; restructuring to address execution Initial wave of sales build-out completed; ramp needed; customer success scaled; breaking silos Progressing; early-stage ramp
Hardware-to-SaaS pivotHosted services up; hardware/pro services declining; ARR growth SaaS revenue +17% YoY; SaaS mix 33.8% of revenue; hardware down 35% YoY Continuing shift to recurring revenue
Cost actions and cash disciplineShare repurchases; cost management improved margins >$10M annualized savings; Q2 severance offsets; 2H cash improvement expected Savings implemented; benefits skew to 2H
Tariffs / supply chainNot highlighted Potential ~$2M tariff impact; mitigation via manufacturing location changes and supplier stance New headwind emerging
Leadership transitionsCRO added; CEO named Jan 27, 2025 CEO resigned Apr 10; Interim CEO; near-term permanent CEO expected Transition; stability targeted
AI/Smart Operations product executionPlatform enhancements announced Q4/Q1 (AI-powered suite) “Meaningful enhancements to smart operations solutions” visible to customers; platform superiority pillar Ongoing product advancement

Management Commentary

  • Strategic pivot: “Shift toward a hardware-enabled SaaS model that prioritizes recurring revenue, customer value, and long-term profitable growth.” — Interim CEO John Dorman .
  • Cost focus and margin path: “We have now executed more than $10 million in cost reductions… enabling SmartRent to execute our growth strategy while driving improved margin performance and enhanced cash flow generation over time.” — CFO Daryl Stemm .
  • Execution overhang, solvable: “The challenges we faced are largely execution related and solvable… anchored by a growing base of high-margin SaaS revenue and a more streamlined cost structure.” — Interim CEO John Dorman .
  • Impairment context: “Goodwill impairment… reflects a GAAP accounting adjustment… and does not represent a change in the company’s view of the intrinsic or long-term value of the business.” — CFO Daryl Stemm .

Q&A Highlights

  • Cost savings timing: $10M annualized savings taken in April; adjusted EBITDA benefit starts in Q2, full effect in Q3; Q2 cash flow neutral due to severance/one-time items .
  • Sales org/customer success ramp: Initial build complete; customer-facing ops consolidated into success; ramp time needed; expect proof points over 2025 .
  • CEO search: Board moved quickly; qualities sought include recurring revenue operational execution at scale; announcement expected in weeks .
  • Tariff exposure: Potential ~$2M in 2H25; mitigation via relocating manufacturing and supplier negotiations; exposure subject to tariff changes and pass-throughs .
  • Proof points: Sustainable acceleration in bookings is the principal evidence management is targeting .

Estimates Context

  • Revenue beat consensus by ~$1.24M*; Primary EPS missed by ~$0.0123*; EBITDA missed by ~$5.48M* versus S&P Global consensus for Q1 2025 [Values retrieved from S&P Global].
  • Low estimate counts (2 for revenue/EPS in Q1 2025) suggest sparse coverage; consensus likely to re-anchor post impairment and mix shift [Values retrieved from S&P Global].
  • Company-reported Adjusted EBITDA of $(6.372)M differs from S&P’s normalized EBITDA; investors should focus on company’s non-GAAP trajectory and margin levers .

Key Takeaways for Investors

  • Recurring revenue pivot is on track: SaaS +17% YoY and mix at 33.8% supports quality of revenue; watch SaaS ARPU and net revenue retention for durability .
  • Hardware/Bookings softness and margin compression are the near-term headwinds; bookings acceleration is the critical proof point for demand recovery .
  • Impairment-driven GAAP loss clouds optics; underlying liquidity remains strong with $125.6M cash and no debt, providing runway to execute .
  • Cost actions should improve cash use in 2H 2025; Q2 is a transition quarter due to severance/one-time items — position sizing should reflect timing .
  • Tariff risk (~$2M potential) and NYSE minimum price notice are external overhangs; mitigation plans are in motion but headline risk persists .
  • Leadership transition is active; appointment of a permanent CEO with scaled SaaS execution experience is a potential catalyst for sentiment and bookings trajectory .
  • Trade tactically on updates to bookings, CEO hire, and tariff mitigation; medium-term thesis hinges on SaaS margin scale, operating leverage, and customer success-led expansion .

Additional relevant Q1 period press releases:

  • CEO resignation and interim CEO appointment (Apr 10, 2025) .
  • NYSE continued listing notice (May 2, 2025), potential reverse split option under evaluation .