U-Haul - Q2 2020

Transcript

Operator (participant)

Please note, this event is being recorded. I would like to turn the conference over to Sebastian Reyes. Please go ahead.

Sebastien Reyes (Head of Investor Relations)

Good morning, and thank you for joining us today. Welcome to AMERCO's second quarter fiscal 2020 investor call. Before we begin, I'd like to remind everyone that certain of the statements during this call, including without limitation, statements regarding revenue, expenses, income, and general growth of our business, may constitute forward-looking statements within the meaning of the Safe Harbor provisions of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Forward-looking statements are inherently subject to risks and uncertainties, some of which cannot be predicted or quantified. Certain factors could cause actual results to differ materially from those projected.

For discussion of the risks and uncertainties that may affect AMERCO's business and future operating results, please refer to Form 10-Q for the quarter ended September 30, 2019, which is on file with the U.S. Securities and Exchange Commission. I'll now turn the call over to Joe Shoen, Chairman of AMERCO.

Edward Shoen (Chairman and CEO)

Thanks, Sebastian. Good morning to everybody. I appreciate you being on the call. I assume you've all seen the numbers. Our moving equipment utilization did not keep pace with moving equipment fleet growth for the first half of the year. I'm focusing on that and would expect to see some improvements by fiscal year-end. The big economic opportunity for U-Haul is to have the always moving fleet positioned geographically, evenly relative to demand. I believe we could have done better. Overall, our fleet capacity is considerably less than demand. However, the seasonal, periodic, and geographic nature of demand makes a match up tricky. Of course, this is our business, and we should know it. Self-storage continues to be a growing segment, both for U-Haul and others. As I have cautioned in the past, ready capital will encourage oversupply from time to time or place to place.

I believe our team can hold the increased pace we are operating at. We have a supply of empty rooms in many good markets. I look for us to do our job and rent these units up. For well in excess of 20 years, U-Haul has maintained its own proprietary database of self-storage rates and supply in all 50 states and all Canadian provinces. We try to soberly approach the market, although we have made mistakes from time to time. These storage assets are 20- to 50-year assets. Historically, oversupply has healed itself with gross growth and demand. There is a substantial supply of new empty units in many markets. I am not certain that time alone will heal them all. Of course, U-Haul must manage its costs. We are showing strong depreciation increases, which do not bother me.

I continue to look for vehicle maintenance expenses that are unnecessary. Personnel has run up a bit, and I need to be thoughtful there. Overall, the U-Haul business correlates with consumer confidence. U-Haul is geographically widely dispersed operation. I expect to benefit from operational improvements and an overall growing recovery economy and look forward to talking with you in the future. Jason, do you want to go through the numbers?

Jason Berg (CFO)

Thanks, Joe. Throughout my presentation this morning, all of my comparisons are going to be for the second quarter of this year compared to the second quarter of fiscal 2019, unless otherwise noted. Yesterday, we reported second quarter earnings of $7.97 a share, compared to $8.35 a share the previous year. Equipment rental revenues increased 3% or approximately $23 million. Transactions and revenue were up in both our One-way and in-town markets. These trends were similar for both trucks and trailers. Our footprint of company-owned locations continues to expand. Since September of last year, we've added over 90 new company-owned retail locations. Capital expenditures on new rental trucks and trailers were $1.037 billion for the first six months of fiscal 2020.

That's up from $787 million the year before. Our truck purchase schedule is skewed heavier in to the first half of the fiscal year, meaning this pace will slow over the next six months. Proceeds from the sales of retired equipment decreased to $397 million for the first six months, from $428 million last year. As you may recall, at this point in time last year, sales were a bit higher as we were still recovering from delays stemming from manufacturer recalls. Sales this year are meeting our expectations. Storage revenues were up $13 million. That's just under 15%. The majority of the revenue gain came from growth in occupied rooms.

Looking just at our occupied room count as of September thirtieth, we had an increase of 47,000 rooms compared to the same time last year, at a 75% increase in pace year over year. Since last September, we've added 127 new locations with self-storage at them. From an occupancy standpoint, we continue to add new units faster than we're filling them, although that spread is narrowing. Our all-in average monthly occupancy throughout the second quarter of fiscal 2020 was 70%.

This quarter, we took a look at facilities that had occupancy over 80%. At September thirtieth of this year, we had 744 locations, or about 63% of all of our owned storage locations that were over 80% occupancy. Compared to last year at this time, that's an increase of 59 locations. The average occupancy at these locations was 91%, up just slightly from where it was last year. Our real estate-related CapEx for the first six months of this year was $423 million. That's compared to $481 million last year. However, within these figures, there's some reallocation. The portion attributable to acquisitions has declined, while the amount from construction and improvements has increased.

From October 1, 2018 through September 30, 2019, we added 6 million 76,000 net rentable sq ft, or about 73,100 storage units to the portfolio. About 1.5 million sq ft of that came online here in the second quarter. Operating earnings in the moving and storage segment decreased $7 million to $229 million for the quarter. I'd like to touch on a few of the more significant items. Depreciation expense associated with the rental fleet increased $17 million as we've continued to add new equipment to the fleet. Meanwhile, gains on the sale of rental equipment increased $6 million. Depreciation on all other assets, primarily storage location assets, increased by $8 million. Outside of depreciation, personnel costs represented the largest single increase in operating expenses.

These costs increased at a rate greater than our revenues. Other costs, including property taxes, insurance expense, and freight costs, are three of the other larger items that generated increase. These four types of expenses in aggregate accounted for approximately $26 million of the operating cost increase during the quarter. In August, we declared a $0.50 per share cash dividend that was paid in September. As of September thirtieth, 2019, our cash and availability from existing loan facilities at our moving and storage segment totaled $559 million. With that, I'd like to hand the call back to our operator to begin the question and answer portion of the call.

Operator (participant)

We will now begin the question and answer session. To ask a question, you may press star then one on your touch-tone phone. The first question is from George Godfrey with C.L. King & Associates. Please go ahead.

Edward Shoen (Chairman and CEO)

Hello, are you there, George?

George Godfrey (Equity Research Analyst)

Hey there. Joe, I was wondering if you could expand on your comments about... I'm sure you know exactly where I'm going. You know, the number of units in the storage building out, and just thinking over past calls about your desire to increase that capacity, and now you're not sure that time will fill that up. Have you done more analysis, proprietary for yourself and the industry, that suggests that perhaps we're at an overcapacity state that isn't gonna be corrected anytime soon? I just wanna get an understanding of what your comments imply. Thanks.

Edward Shoen (Chairman and CEO)

No, I don't think we're in an overcapacity, because there's no such thing as a market. That's the problem so but in the past, you know, people have added units, and while it's always kind of surprised me, I've been, you know, in this business a while, it's always surprised me, but yet demand's always kind of caught up to it after five or six years. There's so much going on right now. Every estimate that I see of new construction, I believe, is below what's actually occurring by as much as 50%. Now, that seems like an awfully big error, but that's my opinion, okay? We don't have good data on supply increases by year that are really very accurate. But, of course, our job is to make sure we don't put product in those markets.

And pretty much we've avoided that, so I don't think we're particularly vulnerable to that. In other words, putting something that's gonna be a barking dog indefinitely. But we'll out of as much as we've got going, we'll end up with some short-term barking dogs, that's for sure. The other thing is, our product is a lot different. Most of our products is a lot different than what you see in the market out there, George, because we do this in conjunction with the truck and trailer operations, and that's just a little bit different. We get quite a little bit different customer than most of our competitors. Again, it's hard to generalize because there's so many subtleties, but we have... We kind of cater mostly to our U-Haul customers and not just to customers in general.

That gives us, you know, a tiny little bit of an edge if we do a good job. So I'm not concerned that we have stuff out there, but it's... I see what you see, and you see a tremendous amount of new supply coming online, and it's a lot of it's pretty good product. The other thing, when you look at supply, is that there's various types of product out there. So a general statement of how many units or how many square foot there are in a market doesn't really tell the story because your standard drive-up is much different from interior climate controlled, and so demand is just going to reflect a little differently.

I'm not, but I don't want you in any way to think I'm trying to run on the market. I don't think so at all, but I think we're going to have some exciting times up ahead, and of course, my opportunity is to try to make all this be an opportunity for U-Haul, and I'm committed to these assets going ahead. As I said, these are 20-50-year assets. We have a number of assets that we've now had out there for 40 years, and I don't think anybody could have predicted 40 years when we first put them in, but the fact of the matter is that the customer has indicated they want this sort of a product, and they want it all across the country. We're much more geographically dispersed than anyone else in the market.

I don't have a way to say it exactly, but it's, we're, I would say, we're at least twice as dispersed as anybody out there who's a major name. And so when things slow down, they'll kind of slow down market by market, which means we won't be stuck entirely in slow markets, or we won't be blessed by entirely fast markets, but we'll kind of be able to pick our way through the situation and should be able to do good. So I'm very excited. We've had a good run, good last twelve months on room rentals. Of course, we needed it since we put a bunch of new product out there, it needed to ramp up, but it has, and so that doesn't discourage me at all.

I'm very positive on the self-storage business, and obviously, I'm very positive on the truck and trailer business.

George Godfrey (Equity Research Analyst)

Understood. Thank you for that clarification. I'll get back in queue.

Operator (participant)

The next question is from Ian Gilson with Zacks Investment Research. Please go ahead.

Ian Gilson (Senior Analyst)

Good morning, gentlemen.

Edward Shoen (Chairman and CEO)

Morning, Ian.

Ian Gilson (Senior Analyst)

I have a few questions. We had a significant gain again in the other revenue category. Could you sort of go through what is driving that revenue?

Jason Berg (CFO)

Ian, this is Jason. The majority, the vast majority of that in the moving and storage segment is associated with our U-Box product. We're still seeing double-digit % growth in U-Box, both shipping of the boxes and then the storage of the boxes.

Ian Gilson (Senior Analyst)

Okay. When are we going to break that out? Is that the line item, or are we going to break it out?

Edward Shoen (Chairman and CEO)

Ian, this is Joe. Of course, I want to show as few cards as possible, but there's some accounting rules that relate to this, and before we trip them, we will, of course, break it out. It still is a relatively modest part of the whole mix, but it's part of the future we're building, and, of course, what we need to do is do a great job with these customers, and they'll tell their friends, and we'll have more customers next year, so what I can tell you is we're doing a better job. As you know, I list my phone number all over the internet, and so I get a lot of customer calls and this and that, and we're far from perfect, but we're steadily improving our execution with that product and steadily increasing our footprint.

You know, we're active from Halifax, Nova Scotia, to, as you know, the Texas border down there, you know, border with Mexico. So we're active with that product all across the deal, and this is a good market, and it speaks to a lot of changing demographics or, you know, people that at least they assert they're changing demographics with millennials and blah, blah, blah. So I think it's a good product for us. I'm very optimistic about it. It's not costing us to be in the business, and as long as we can grow solidly and it not cost us to be in the business, I'm for keep jumping into it. So the simple answer is I'm not going to disclose it till it gets pretty close to a half, two.

Ian Gilson (Senior Analyst)

Okay. Okay, that's fine. On the moving and storage, on the storage side, again, both of the last two quarters, in fact, both of the quarters of this fiscal year, a naive calculation of revenue per square foot and revenue per room show a slight decline. Is that a trend or just coincidental?

Edward Shoen (Chairman and CEO)

Are you saying with our numbers?

Ian Gilson (Senior Analyst)

Yeah, I'm looking at your numbers.

Edward Shoen (Chairman and CEO)

Yeah. I think what you're probably seeing is our free month move-in. We've had a few more takers than that, and that as you're expanding rooms, of course, if the percentage of free move stays the same, you're expanding free move-ins, okay? And so those kind of have to churn, and they typically take about three months to work themselves out. But the good news is we're continuing to grow move-ins, so we continue to have some of these free rooms, and they kind of dilute the rental rate the way you're calculating it. I don't think there's any dilution in the rates we're actually charging.

Jason Berg (CFO)

Ian, this is Jason. Our group of properties that we manage are essentially kind of a same-store portfolio, and they're seeing about 2% improvements in year-over-year rate. It just to give you a sense of how we're growing, something that would be close to a same-store measurement.

Ian Gilson (Senior Analyst)

Okay. Okay.

Edward Shoen (Chairman and CEO)

Ian, in general, we're loath to cut rates, okay? That's- we, we're kind of just, we're just loath to do it. And, so long as I'm here, I intend to stick with that plan.

Ian Gilson (Senior Analyst)

Okay. Last year, we had a significant gain in the third quarter from the corporate accounts. Do you have any idea how the FedEx, UPS, and DHL and so on are positioning their fleets? And are we likely to see that account grow again?

Edward Shoen (Chairman and CEO)

Ian, there's a lot of flux there. They're growing their fleets, but of course, they're adding their own vehicles at a tremendous speed. I don't have access to any of their internal data, but, you know, they source vehicles from people we source vehicles from, so we have kind of an idea that they're out there strongly adding fleet. I would expect our business from them might be flat or down a little bit this year. It's still too early to tell, but I'm kind of guessing. November first, which just passed, is kind of the day they start running in here, so I don't have a clear enough picture.

I have a lot of anecdotes, and my anecdotes is that they're gonna be a factor, but they may have brought on enough of their own fleet that they'll be less of a factor. That's just a guess. You know, I mean, all we need is my wife to start buying more junk, and they're gonna rent more trucks.

Ian Gilson (Senior Analyst)

Mm-hmm. Mm-hmm. Oh, and finally, so you were warning us of possibly a continuation of a slower growth period. Are you adjusting your expenses to meet the slightly lower expectations?

Edward Shoen (Chairman and CEO)

I don't think we've adjusted them enough, so I got work to do there.

Ian Gilson (Senior Analyst)

Okay, great. Thank you very much.

Operator (participant)

The next question is from Jamie Wilen with Wilen Management. Please go ahead.

Jamie Wilen (Analyst)

Hi, fellas. On self-storage, could you give us a shot at that, those stores that are operating over 80%, I assume that's a solid existing base. What the same-store sales levels are on those stores?

Edward Shoen (Chairman and CEO)

Jason, I'm gonna let you try to give an answer to that. I-

Jason Berg (CFO)

Jamie, what I was looking at was the occupancy figures for those. I don't have an estimated NOI or a revenue number for those right now.

Edward Shoen (Chairman and CEO)

But revenue ought to track occupancy. Is not our-

Jason Berg (CFO)

Yeah. So on those, occupancy at all of our locations that were greater than 80% was about flat at 91%, but we added 59 new locations that were under 80% last year. So, I guess I don't have exactly the answer that you're looking for right now, Jamie.

Jamie Wilen (Analyst)

Gotcha. And if you could help us look at the full long-term strategy of self-storage, if you put a $5 million investment into building a self-storage facility five years ago, could you track what it would be over those five years? Initially, you got a lot of depreciation and amortization, and you're not making any money, yet when you get, you know, two, three, four, five, we're probably not spending a lot of money to redecorate the cinder block walls, and but we're still depreciating it over a straight line basis, I would assume. So, you know, the cash flow by year five should be significant. I was wondering if you could walk us through a model for what a $5 million investment would be from year one through year five.

Jason Berg (CFO)

Jamie, I guess I'll start by going through the actual occupancy figures that we've been seeing for our properties that have hit five years in maturity here. We've been averaging. In the first year, we get to about 40% occupancy, then it gets to 60%, year three, 70%, and then it starts to slow down in year three, and then year four, we're somewhere around 77-80%, and then year five, 80-85%, is what we've been averaging. I think, then if you look at the outliers, on the median, we're probably running closer to 89-91% at year five.

So the cash expenses that we have up front is the property taxes, and a lot of these deals, if it's a conversion, we have the utility costs, and then we do open up the shop, and we have some personnel expense. Those personnel may increase a little bit over time by the time we open up the storage product. Where typically in year one, we're starting to get U-Box revenue and truck and trailer revenue, and then sales of retail products. On the facilities that we've been tracking here over the last about five years, typically, we're cash flow positive in year three. And then we don't have a common size measurement on what the

... but by year five, I guess I don't have a specific number I can give you on a $5 million investment. I'd have to think about that and get it back to you.

Jamie Wilen (Analyst)

Okay. Because that's an interesting number, what that stabilized number is that you're going to be returning over an extended period of time once we hit that 80% level. Certainly would love to have that. On the truck and trailer rental side, it seems to me, you know, Joe, you've always said your main target is fleet utilization, yet fleet utilization is a function of number of truck rentals by number of trucks we have out there. We seem to have overexpanded our fleet, and I was wondering, as you look forward, will we keep our fleet the same size as the market grows, or actually shrink our fleet a little bit so we can increase that utilization and profitability number?

Edward Shoen (Chairman and CEO)

I don't think we'll shrink the fleet much. It's a little bit. This is not a totally simple answer to give you. I think we have location problems or location issues that are more telling in results than total truck issues. The problem is that it's trucks at an available point in time that tells you whether you have too many. We obviously have had too many at some points because we haven't been able to rent them. At the same time, I've been out of trucks Wednesday, middle of the week. Many markets in California, I'm out of trucks. Not Saturday, Wednesday. So I have under-fleeted California, but the problem is that you can't just quite add them in California, and there's other markets just like that. Chicago would be an example, where we're chronically short.

So my opportunity is to tune us up in distribution. I started an initiative on that probably two or three months ago, and those things take a little time to bear fruit, but I'd expect to bear a little bit of fruit. Of course, you don't really see the good results until spring, because, due to the cyclical nature of our business, you know, we kind of have an oversupply. But still, and I'll pick LA and Chicago, both those towns, you could call them midweek, and you might have trouble getting a truck right now. So, if we can get the equipment into those markets, we'll pick up a little teeny bit of utilization. I don't think our total trucks is where we should react.

And, so I guess the answer is I don't think it's going to go down. It could go down a little bit just because of different models age out. I'm still struggling with the big truck, getting the right numbers. We spent a ton of dough on them over the last twelve months, and I still don't have the right amount of them, but it's, you know, it's kind of like swallowing too big a chunk right now to just pour those things on again. So we're kind of holding on that a little bit, even though the market would support more of those units, but they're a big financial commitment, so I don't think you'll see us shrink the fleet. Although the demand dwarfs our fleet.

The problem is, can we do our job and have it where it needs to be? That's. It's about that simple. Demand dwarfs our fleet. Now, it's not. The demand's not three hundred and sixty-five, twenty-four/seven. The demand is very periodic and very cyclical, but we could have done a better job, I believe, and I believe we'll do a better job. I've been focused a lot over the last twenty-four months on driving storage. I'm getting some results in storage, and I think I just need to drive a little bit more on the truck rental, and I think I can squeeze a little bit more utilization out.

Jamie Wilen (Analyst)

Okay, you guys know truck rental better than anybody else in the world because you've been doing it for longer than anybody else. The phenomenon that there's more trucks rented in California and Chicago, and it's hard to keep up, should be an easy thing for you guys to understand and put your capital there. We spent $1 billion on trucks and trailers in the first six months of the year. One would think, you know, this is more of just Joe deciding where the trucks should go. We should have incredibly sophisticated modeling for what's the best utilization for trucks, where should we have the most, and how much money we should spend to get the most effective return on our capital dollars.

Edward Shoen (Chairman and CEO)

Absolutely, and to a certain extent, you can do that. What happens with this one-way business, and we've put a... I don't have a dollar number, we've put a lot of new one-way trucks in California. You know, started in California. But they get one rental to Dallas, and they're just out of commission. If that makes sense. Or one rental to Boise, and you can basically stand in LA and see the people going to Dallas and Boise. You can make your own opinions why they're leaving California. So getting that truck back there is a little bit more of a trick. Rate alone won't do it. You can have a disparity of rate, a multiple disparity.

In other words, I could charge twice as much leaving California as going in, and that would not even out demand. So the demand is pretty profound there for reasons that-

Jamie Wilen (Analyst)

Got you.

Edward Shoen (Chairman and CEO)

Just are. So, but there, we have other ways to wiggle on that, and like you said, this is our game. We ought to know our game. So I think we could have done better, and we've taken steps already in the fleet that just might work a little bit. So we're hard at it, and I think I'm guilty of not being focused. This time last year, I wasn't as focused on that as I am right now. And, like, the organizations, our organization is like any. I can ask people to juggle so many balls, and then all of a sudden, they start dropping balls. So I have to kind of be a little bit careful on that. And I drove everybody pretty hard on room, storage unit rentals, and we got a little bit of result.

And that might actually have a little bit to do with why some people lost focus. So I, I'm back focused on it, and I would expect we should see some movement. I don't know if it will show up in the money by fiscal year-end, but I'll be able to see way deeper than the money, and I'll have an opinion as to whether we're making progress by then.

Jamie Wilen (Analyst)

Okay. And lastly, Joe, as far as the rate of capital expenditures, as you look down the next 12 months in self-storage and in expanding the truck fleet, what kind of numbers would you expect them to be? Similar, more, or less than what you're spending today?

Edward Shoen (Chairman and CEO)

Storage may just trail off a little bit. It's difficult. As Jason said, we're spending more on construction and conversion than we are on acquisition, and so that's a little bit discretionary. In other words, I can acquire a piece of property, then just decide not to build it, okay? And so I can just postpone. If you get one of these things, it's probably seven to one on what the improvements are compared to the land acquisition. It varies, but it's. There's, the improvements is the big amount of the deal. So all the land acquisition is obviously carried on our balance sheet, and you see it in interest and property taxes.

When we get into construction, the money kind of pours out, and it's hard to get real good deals in construction right now because everybody's building stuff, so you can't just... It's kind of a seller's market as far as construction services. So if it looks like it's gonna go soft, we'll put a project off. It's about that simple. But we have enough stuff teed up, we could run real close to this rate and not run out of sites, okay? So I don't want to mislead you. We have plenty of stuff teed up, but there's many points of time in there which you can turn it off. And if it looks like it's, you know, it's appropriate, we'll back off on those expenses, hopefully retain the properties and keep them in inventory, build them out two years later.

What we have done a fair amount of is phasing construction, where we've gone in and put in the first maybe 50% of the expense and held off on that, because that gives us enough room to rent for a year and a half, two years, held off on it. Figure as it fills, we'll spend it. And I think that'll. That's kind of helping us modulate this a little bit better. But I wouldn't look for the construction to fall a heck of a lot, but it, or the real estate expenses to fall a heck of a lot, but they may taper off. They've kind of tapered off a little bit. The fleet likely will be a little bit less. Jason, I don't, what's the number on that?

Jason Berg (CFO)

It's still a little early for projecting next year's fleet plan, but the first versions of what we've been thinking about would be somewhere, say, maybe, $75 million less, but that's very preliminary.

Edward Shoen (Chairman and CEO)

You know, we're getting hit by a bunch of price increases from the manufacturers. They have a lot of additional content due to this, these sensors and it's all this stuff that they're readying for autonomous vehicles, and they're building that into the architecture of the vehicles, and it's just simply raising costs, without providing much benefit. In other words, there's not a lot that I can extract from my customer for wiring that they're not using. So we're suffering a little bit of that, and we're having a round of that, and, of course, we're pushing back real strongly. So we're not getting any smoking deals on equipment right now.

But we're gonna buy fewer of the big trucks, and we are, we already started buying fewer of the big trucks, and that they cost twice what a small truck costs, or roughly. So you know, that'll have a little effect, too.

Jamie Wilen (Analyst)

Okay. Thanks, fellas.

Operator (participant)

This concludes our question and answer session. I would like to turn the conference back over to management for any closing remarks.

Edward Shoen (Chairman and CEO)

Again, thanks to everybody. I appreciate you asking questions. We're red hot and running as far as business in general. Of course, we've got to get that to filter through to the bottom line, which is part of my opportunity. I look forward to talking to you all in another ninety days. Jason, any closing comments?

Jason Berg (CFO)

Nope. We'll talk to you at the end of the third quarter.

Edward Shoen (Chairman and CEO)

Sebastian, do you have legal remarks?

Sebastien Reyes (Head of Investor Relations)

I'll talk to you guys then. Thanks.

Edward Shoen (Chairman and CEO)

All right. Thank you, again.

Operator (participant)

The conference is now concluded. Thank you for attending today's presentation. You may now disconnect.