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Waystar Holding Corp. (WAY)·Q3 2025 Earnings Summary

Executive Summary

  • Waystar delivered double‑digit growth with revenue of $268.7M (+12% YoY) and adjusted EBITDA margin of 42%; Q3 beat S&P Global consensus on revenue and GAAP EPS but missed on SPGI EBITDA definition due to non‑GAAP adjustments emphasized by management . Consensus: revenue $256.8M, EPS $0.35 vs actual $0.37; SPGI EBITDA estimate $102.0M vs actual $90.0M* [GetEstimates].
  • Management raised FY25 guidance: revenue to $1.085–$1.093B and adjusted EBITDA to $451–$455M, with non‑GAAP diluted EPS to $1.46–$1.47 .
  • Iodine Software integration closed Oct 1; ~70% of $15M annualized cost synergies already actioned; Q4 contribution expected: ~$30M revenue and ~$12M adj. EBITDA; pro forma leverage ~3.4x vs 1.9x standalone at 9/30 .
  • Key narrative shifts: patient utilization beginning to revert to historical levels (seasonality headwind in patient payments), mix shift to higher‑margin solutions supporting margin outperformance, and acceleration of AI‑driven product roadmap (AltitudeAI) .
  • Potential stock catalysts: raised FY25 guidance, synergy execution/on‑track integration, accelerating AI monetization, and recent S&P SmallCap 600 inclusion (broader investor base/liquidity) .

What Went Well and What Went Wrong

What Went Well

  • Outperformed guidance with double‑digit growth and strong margins; “outpacing our guidance on both measures,” with Q3 adjusted EBITDA margin of 42% and NRR of 113% .
  • Raised FY25 outlook across revenue and adjusted EBITDA on back of durable demand and mix shift to higher‑margin solutions; adj. EBITDA outperformance aided by operational initiatives .
  • Strategic progress: closed Iodine acquisition; cross‑sell platform story reinforced, with roadmap accelerated by ~2 years; appointment of Iodine founder as Chief AI & Product Officer .

What Went Wrong

  • SPGI EBITDA miss versus consensus (actual ~$90.0M vs $102.0M estimate), reflecting definitional differences vs company’s reported adjusted EBITDA of $112.7M [GetEstimates].
  • Volume‑based revenue declined 4% sequentially due to seasonality and earlier deductible timing; management highlighted utilization reverting toward historical rates (a moderation versus earlier tailwinds) .
  • Continued reliance on non‑GAAP adjustments (notably intangible amortization and stock‑based comp) to frame profitability; non‑GAAP net income $67.8M vs GAAP $30.6M in Q3 .

Financial Results

Core P&L and Margins

MetricQ1 2025Q2 2025Q3 2025
Revenue ($M)$256.4 $270.7 $268.7
GAAP Diluted EPS ($)$0.16 $0.18 $0.17
Non‑GAAP Diluted EPS ($)$0.32 $0.36 $0.37
Adjusted EBITDA ($M)$107.7 $112.6 $112.7
Adjusted EBITDA Margin (%)42.0% 41.6% 42.0%
Net Income Margin (%)11% 12% 11.4%

Notes: Q3 2025 revenue grew 12% YoY; adjusted EBITDA margin 42% .

Revenue Disaggregation

Revenue Type ($M)Q1 2025Q2 2025Q3 2025Q3 YoY Growth
Subscription$125.0 $131.1 $134.5 +14%
Volume‑based$129.9 $138.3 $132.3 +10%

KPIs and Cash Flow

KPIQ1 2025Q2 2025Q3 2025
Clients >$100k LTM1,244 1,268 1,306
Net Revenue Retention (LTM)114% 115% 113%
Cash from Operations ($M)$64 $97 $82
Unlevered Free Cash Flow ($M)$79 $111 $96
Net Debt ($M)$896.9 (6/30) $813.7 (9/30)
Adj. Net Leverage (x)2.2x (6/30) 1.9x (9/30)

Q3 2025 Actuals vs S&P Global Consensus

MetricActualConsensusSurprise
Revenue ($M)268.651 256.753*+$11.9M / +4.6% (beat)
Primary EPS ($)0.37 0.35003*+$0.02 / +5.7% (beat)
EBITDA ($M, SPGI def.)90.032*102.012*−$12.0M / −11.8% (miss)

Consensus source: Values retrieved from S&P Global Market Intelligence.*
Note: Company’s adjusted EBITDA was $112.7M (non‑GAAP) .

Guidance Changes

MetricPeriodPrevious Guidance (7/30/25)Current Guidance (10/29/25)Change
Total RevenueFY 2025$1.030–$1.042B $1.085–$1.093B Raised
Adjusted EBITDAFY 2025$418–$426M $451–$455M Raised
Non‑GAAP Net IncomeFY 2025$251–$257M $271–$274M Raised
Diluted Non‑GAAP EPSFY 2025$1.36–$1.40 $1.46–$1.47 Raised
Iodine Contribution (rev/adj. EBITDA)Q4 2025~$30M rev / ~$12M adj. EBITDA (40% margin) New disclosure

Earnings Call Themes & Trends

TopicPrevious Mentions (Q1 & Q2)Current Period (Q3)Trend
AI/Automation (AltitudeAI)Launched AltitudeAI; focus on streamlining workflows and ROI . Continued innovation; Q2 deck highlighted AI‑powered growth .Expanded denial prevention/recovery and patient engagement capabilities; 93% client confidence at True North; ROI case studies .Strengthening
Iodine Software (M&A)Agreement to acquire Iodine; expected to expand TAM, be accretive to growth/margins .Closed 10/1; ~70% cost synergies actioned; roadmap accelerated ~2 years; cross‑sell beginning; William Chan named Chief AI & Product Officer .Integration momentum improving
Utilization/SeasonalityElevated utilization benefited results since early 2024 .Patient utilization beginning to revert to historical levels; volume‑based revenue −4% q/q (seasonality in patient payments) .Normalizing
Go‑to‑Market/CompetitionPlatform story and high win rates since IPO .Emphasis on platform vs point solutions/EHR agents; pricing to value for AI; new SKUs; strong RFP activity .Platform edge maintained
Digitization of Patient PaymentsGrowing patient financial care suite .Shift from paper to mobile statements; better margin profile and NPS; long‑tail adoption .Gradual adoption
Margin PhilosophyMaintained ~40% long‑term adjusted EBITDA margin target while investing .42% in Q3; will reinvest AI‑driven efficiencies to sustain innovation/go‑to‑market; internal “Kaizen AI” initiatives .Stable at ~40%+

Management Commentary

  • “Waystar delivered another quarter of double‑digit revenue growth and strong margins, outpacing our guidance on both measures.” — Matt Hawkins, CEO .
  • “Adjusted EBITDA margin was 42%, above our long‑term target…driven by a revenue shift to higher margin solutions and operational cost initiatives.” — Steve Oreskovich, CFO .
  • “Iodine…expands our total addressable market by more than 15%…accelerates innovation, and strengthens our ability to drive durable, profitable growth.” — CEO .
  • “We have already notified and acted on approximately 70% of annualized cost synergies.” — CFO .
  • “We estimate that Iodine accelerates portions of our product roadmap by nearly two years…William Chan now serving as Chief AI and Product Officer.” — CEO .

Q&A Highlights

  • Integration and cross‑sell: Client feedback at True North was “100% positive”; cross‑trained sales; only ~35–40% client overlap today, implying runway for cross‑sell .
  • Utilization/seasonality: Earlier deductible attainment timing led to −4% q/q volume‑based revenue; guide frames mid‑to‑high range outcomes depending on utilization trend into Q4 .
  • Patient payment digitization: Migration from paper to digital statements offers better margins and higher patient NPS; adoption expected to be gradual (multi‑quarter) .
  • Competitive landscape/EHR: Waystar positions as end‑to‑end cloud platform with data/AI advantages; interoperates with Epic/Cerner; strong win rates and ROI‑based sales motion .
  • AI monetization and internal leverage: Monetization via retention, price‑to‑value, and new SKUs; internal “Kaizen AI” driving productivity (Copilot licenses for all employees) with reinvestment of efficiencies .

Estimates Context

  • Revenue: $268.651M actual vs $256.753M consensus — beat (~+4.6%)* [GetEstimates].
  • Primary EPS: $0.37 actual vs $0.350 mean — beat (~+5.7%)* [GetEstimates].
  • EBITDA (SPGI definition): $90.0M actual vs $102.0M consensus — miss; company highlights adjusted EBITDA of $112.7M (42% margin), which is not directly comparable to SPGI EBITDA [GetEstimates].

Consensus values marked with an asterisk are retrieved from S&P Global Market Intelligence.*

Where estimates may adjust: Street likely lifts FY25 revenue and adjusted EBITDA to management’s new ranges; model mix shift favoring higher‑margin solutions; some may temper volume‑based assumptions given utilization normalization commentary .

Key Takeaways for Investors

  • Execution remains solid: revenue/EPS beats and 42% adjusted EBITDA margin underscore operational discipline; FY25 guide raised across revenue, adjusted EBITDA, and non‑GAAP EPS .
  • Integration track: Iodine closed with ~70% cost synergies already actioned; Q4 contribution quantified; pro forma leverage manageable with plan to delever ~1 turn annually .
  • AI differentiation: AltitudeAI capabilities and unified clinical + administrative data should support cross‑sell, pricing power, and ROI‑based sales wins versus point solutions/EHR modules .
  • Watch mix and seasonality: Patient payment seasonality and normalization of utilization can weigh on volume‑based revenue sequentially; offset by subscription mix enrichment .
  • Non‑GAAP framing: Adjusted EBITDA and non‑GAAP EPS drive the narrative; SPGI EBITDA consensus comparison may understate performance vs management’s preferred metrics [GetEstimates].
  • Liquidity/visibility: S&P SmallCap 600 inclusion may broaden ownership and improve liquidity; continued guide‑raising is a positive signal .
  • Near‑term setup: Q4 includes Iodine’s initial rev/EBITDA contribution; synergy realization and AI monetization updates are key stock drivers next quarter .

Citations:

  • Q3 press release and 8‑K: . Duplicate press version: .
  • Earnings call transcript: .
  • Prior quarters (trend): Q1 2025 ; Q2 2025 .
  • Iodine close release: .
  • S&P 600 inclusion: .
  • Consensus (S&P Global Market Intelligence): GetEstimates (see asterisked values).*