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    Workday (WDAY)

    WDAY Q1 2026: AI ACV Doubles, Non-GAAP Margin Nears 30%

    Reported on May 23, 2025
    Pre-Earnings PriceN/ADate unavailable
    Post-Earnings PriceN/ADate unavailable
    Price ChangeN/A
    • Strong AI Adoption & Innovation: The Q&A highlights that Workday’s AI solutions are gaining rapid traction, with new AI agents and products already driving 100% year-over-year growth in ACV among AI offerings, demonstrating strong customer ROI and paving the way for future monetization.
    • Expansion into Medium Enterprise Markets: Discussion around Workday Go shows targeted efforts to capture the enormous medium enterprise segment with accelerated implementation cycles (as fast as 30–60 days) and a tailored pricing and support model, unlocking significant new market opportunities.
    • Robust Financial Discipline & Margin Expansion: The executives reinforced confidence in strong subscription revenue growth and improving operating margins (guidance nearing 30% non-GAAP margin), supported by disciplined cost control and strategic capital allocation via share repurchases, which underscores a solid financial foundation.
    • Macroeconomic Headwinds: Several analysts pressed management on the uncertain macro environment, with specific concerns around SLED (State, Local, and Education) markets and international regions. This uncertainty could adversely impact future revenue if funding or investment decisions in these segments worsen.
    • Execution Risk in AI Monetization: While AI innovation is a key growth driver with impressive year-over-year numbers, management’s heavy reliance on AI adoption and agent integration poses a risk. Slower-than-expected customer adoption or competitive challenges in monetizing these solutions could hurt margins and growth.
    • Variability in Billings and Revenue Recognition: Questions regarding billings growth highlighted potential volatility due to short-duration tenant contracts and variable payment terms. This variability raises concerns about transitioning contract revenue into stable, long-term recurring revenue.
    MetricYoY ChangeReason

    Total Revenue

    +12.6% (from USD 1,990M in Q1 2025 to USD 2,240M in Q1 2026)

    Total revenue growth is primarily driven by robust subscription revenue gains and geographic expansion. The increase reflects continued momentum in both renewals and new customer acquisitions compared to the previous period.

    Subscription Services Revenue

    +13% (from USD 1,815M in Q1 2025 to USD 2,059M in Q1 2026)

    Subscription revenue increased due to higher demand for Workday’s cloud-based solutions. Expansion within existing accounts (60%) and new customer wins (40%) continued to drive growth, mirroring trends observed in the prior period.

    Professional Services Revenue

    +3.4% (from USD 175M in Q1 2025 to USD 181M in Q1 2026)

    Professional services revenue saw modest growth reflecting steady demand for deployment and integration services. The small increase indicates stable market conditions, consistent with last year’s demand for professional implementation support.

    U.S. Revenue

    Approximately +12–13% YoY increase

    U.S. revenue increased as strong subscription performance among enterprise customers—especially in key industries—propelled sales. This growth builds on last period’s momentum, driven by both expanded services to existing customers and new subscriptions.

    Other Countries Revenue

    Approximately +12–13% YoY increase

    International revenue growth is likely due to expansion into new markets and higher sales to existing customers abroad. While detailed drivers aren’t specified, this increase aligns with the overall positive geographic trends observed in Q1.

    Operating Income

    –39% (from USD 64M in Q1 2025 to USD 39M in Q1 2026)

    Operating income declined significantly primarily because of heavy restructuring expenses (including costs associated with employee transitions and office impairments) that outweighed the benefits from revenue growth. This drag reflects a shift from previous lower-cost operating models to one impacted by strategic investments and cost adjustments.

    Net Income and EPS

    –36% (Net Income: from USD 107M to USD 68M; EPS: from USD 0.40 to USD 0.25)

    Net income and EPS dropped due to the burden of restructuring and higher operating expenses, despite improved revenue performance. The significant drop underscores the impact of additional strategic expenses that were not present in the prior period.

    Liquidity Position

    –44% (Cash and cash equivalents fell from USD 1,752M to USD 972M)

    Liquidity weakened sharply as increased cash outflows for financing activities—such as stock repurchases and higher investing expenses—shifted asset allocation from cash to marketable securities. This reduction is consistent with strategic use of liquidity seen in the previous period but intensified in Q1 FY 2026.

    MetricPeriodPrevious GuidanceCurrent GuidanceChange

    Subscription Revenue

    FY 2026

    $8.8 billion, 14% growth

    $8.8 billion

    no change

    Professional Services Revenue

    FY 2026

    $700 million

    $700 million

    no change

    Non-GAAP Operating Margin

    FY 2026

    28%

    28.5%

    raised

    GAAP Operating Margin

    FY 2026

    Approximately 21 percentage points lower than non‐GAAP

    20 to 21 percentage points lower than non‐GAAP

    no change

    Non-GAAP Tax Rate

    FY 2026

    19%

    19%

    no change

    Operating Cash Flow

    FY 2026

    $2.75 billion

    $2.75 billion

    no change

    Capital Expenditures

    FY 2026

    $250 million

    $250 million

    no change

    Subscription Revenue

    Q2 FY 2026

    no prior guidance

    $2.16 billion, 13% growth

    no prior guidance

    Professional Services Revenue

    Q2 FY 2026

    no prior guidance

    $180 million

    no prior guidance

    Non-GAAP Operating Margin

    Q2 FY 2026

    no prior guidance

    28%

    no prior guidance

    GAAP Operating Margin

    Q2 FY 2026

    no prior guidance

    20 to 21 percentage points lower

    no prior guidance

    CRPO Growth

    Q2 FY 2026

    no prior guidance

    15% to 16%, including 1 percentage point from tenant contracts

    no prior guidance

    MetricPeriodGuidanceActualPerformance
    Subscription Revenue
    Q1 2026
    Approximately $2.05 billion
    $2,059 million
    Beat
    Professional Services Revenue
    Q1 2026
    Approximately $165 million
    $181 million
    Beat
    GAAP Operating Margin
    Q1 2026
    Expected to be ~30 percentage points lower than the ~28% Non-GAAP margin ⇒ (~-2%)
    ~1.7% (39/ 2,240= 1.7% GAAP operating margin)
    Beat
    TopicPrevious MentionsCurrent PeriodTrend

    AI Adoption & Innovation

    In Q3 2025, Workday emphasized strong customer adoption with metrics such as higher percentages of AI solutions in expansions and notable innovations like Recruiter Agent and new AI platforms. In Q4 2025, executives discussed launching the agent system of record, solid demand, and the growing role of AI SKUs like Xtend Pro and Recruiting Agent.

    In Q1 2026, the call highlighted even stronger adoption with impressive customer adoption rates (25%–30% of expansions include an AI SKU), doubling of certain revenue streams, and the announcement of seven new AI agents, along with a discussion of material impact over the next 6–12 months.

    Increasing momentum and deeper integration. AI continues to be a core focus with growing customer interest and more aggressive innovation, indicating an upward trend in both adoption and monetization opportunities.

    Execution Risks in Monetization

    Q3 2025 discussions focused on a multipronged monetization strategy, pricing challenges, and penetration rates for AI solutions. Q4 2025 showcased concerns around balancing investments and margins while managing a delayed rollout of AI agents and associated revenue impacts.

    Q1 2026 emphasized execution risks tied to macroeconomic uncertainty and the expectation that new AI agents’ monetization will be more material in the next 6–12 months, while the company remains confident in its ROI and TCO narrative.

    Consistent caution with a forward-looking perspective. While the monetization strategy remains robust, the sentiment highlights a continued need to manage risks and timing issues before the full financial impact is realized.

    Macroeconomic Headwinds & Regional Uncertainty

    Q3 2025 noted economic headwinds in EMEA with some caution around deal scrutiny. Q4 2025 discussed challenges in EMEA along with detailed regional performance in Europe and APAC while underlining persistent headwinds.

    In Q1 2026, executives again acknowledged an uncertain macro environment and regional challenges—especially in SLED and international markets—yet pointed to strong performance and customer consolidation on the platform.

    Steady awareness and measured response. Market uncertainties remain a consistent concern across periods, but Workday continues to address them with strategic investments and reinforcing customer value propositions.

    International Market Performance & Currency Headwinds

    Q3 2025 mentioned international revenue growth and key wins in EMEA and APAC with minimal FX concerns. Q4 2025 provided detailed figures, noted significant revenue contributions from key regions, and stressed that currency headwinds (a $20 million impact) were a factor.

    Q1 2026 noted solid international wins across EMEA, APAC, and Japan and, notably, a shift from a previously observed FX headwind ($20 million) to an expected tailwind ($10 million), indicating an improved currency impact over the remainder of the year.

    Improving currency sentiment and expanding global traction. Although international growth remains a focus, the shift from headwinds to tailwinds signals an encouraging adjustment in currency impact amidst strong regional performance.

    Partner Ecosystem Expansion

    Q3 2025 highlighted rapid ecosystem growth with a “build on Workday” program, noting a nearly 5× expansion in 18 months and over 40 partners onboard. Q4 2025 detailed how partner contributions drove more than 15% of net new ACV, with multiple initiatives such as Global Payroll Connect and strategic partnerships.

    Q1 2026 showcased continued expansion with over 20% year-over-year partner impact growth, strong performance of Extend Pro, and a broad strategy to leverage global partnerships, further cementing the partner ecosystem’s relevance.

    Robust and continuously expanding. The partner ecosystem remains a key growth driver, with consistent expansion and deeper integrations reflected across all periods.

    Medium Enterprise Market Expansion

    Not mentioned in Q3 2025 or Q4 2025 earnings discussions.

    Q1 2026 introduced “Workday Go,” a new initiative aimed at medium/emerging enterprises through improved pricing, packaging, and faster deployments (as quick as 60 days), representing a targeted approach to a previously untapped market segment.

    New focus area. The medium enterprise market expansion is an emerging topic in Q1 2026, indicating a strategic shift to capture growth opportunities in smaller enterprises that were not previously emphasized.

    Financial Discipline & Margin Expansion

    Q3 2025 reported a non‐GAAP operating margin of 26.3% and outlined cost management initiatives with guidance improvements, setting targets for FY 2026 margins around 27.5% and long-term goals of 30% by FY 2027. Q4 2025 emphasized margin improvements with 26.4% non‐GAAP operating margin, adjustments through restructuring, and an expected push toward 28% in FY 2026.

    In Q1 2026, margins improved further with a non‐GAAP operating margin of 30%, underpinned by moderated headcount growth and revenue outperformance. The discussion also covered operating challenges such as a restructuring charge and targeted growth investments.

    Clear upward trend in efficiency and financial discipline. The company shows consistent improvement in margins and effective management of operating metrics despite short-term restructuring impacts, positioning it well for future growth.

    Decline in Emphasis on SLED Markets

    Q3 2025 did not mention SLED specifically, while Q4 2025 emphasized strong momentum in SLED markets with record wins in cities and higher education deals.

    In Q1 2026, there is a subtle shift where executives note that while they are monitoring SLED markets (especially higher education), there are emerging headwinds related to federal funding and grants, suggesting less emphasis compared to prior strong performance.

    Reduced focus relative to previous strong momentum. Although SLED remains important, Q1 2026 reflects a more cautious sentiment due to funding challenges, indicating a potential decline in emphasis compared to the robust spotlight in Q4 2025.

    Emerging Trend in Full Suite Sales

    Q3 2025 reported over 35% of new customers opting for full suite solutions, with particularly high percentages (up to 90% in government and education sectors). Q4 2025 noted that more than 30% of Q4 new business was full suite, soaring above 50% in key verticals such as state/local government and higher education.

    In Q1 2026, Workday continued to note strong momentum in full suite sales, with more than 30% of net new wins being full suite—over 50% in focused industries such as SLED and healthcare, reinforcing the attractiveness of comprehensive solutions.

    Sustained emphasis and growing customer preference. Full suite sales remain a consistent and increasingly dominant trend, reflecting strong customer demand for integrated solutions across key sectors.

    1. Macro Outlook
      Q: Why keep guidance amid macro uncertainty?
      A: Management is confident based on a strong pipeline and solid performance across markets—even in uncertain times, the consistent customer demand and steady momentum support the full‐year 8.8B subscription revenue guidance.

    2. Margin Outlook
      Q: How will margins evolve this year?
      A: They expect non‐GAAP margins to hit around 30% by fiscal year’s end—with ongoing investments and efficiency gains promising margin expansion in future years.

    3. AI Monetization
      Q: When will AI monetization be material?
      A: Management noted that robust AI adoption—up 100% year-over-year and bolstered by the launch of new agents in H2—is already moving the needle materially.

    4. AI Growth
      Q: How high can AI adoption reach?
      A: Approximately 25–30% of customer expansions now include an AI component, signaling strong and growing momentum across the platform.

    5. Capital Allocation
      Q: How are you using capital?
      A: Prioritizing organic growth remains key while returning capital to shareholders through a new $1B buyback, complementing strategic investments and potential acquisitions.

    6. Federal Outlook
      Q: How promising is the U.S. federal sector?
      A: Management is enthusiastic, citing strong conversations with civilian and defense agencies and a secure, modern platform that meets transformational needs.

    7. Europe Growth
      Q: How is your European pipeline shaping up?
      A: After a challenging period last year, Europe is rebounding with strong EMEA wins and healthy competitive win rates, although they remain mindful of potential macro headwinds.

    8. Sales Cycle
      Q: Do AI products affect sales cycles?
      A: AI innovations are accelerating sales—both by speeding up decision processes in existing accounts and by shortening new opportunity cycles.

    9. Workday Go
      Q: What benefit does Workday Go offer?
      A: Workday Go enables rapid implementations, with preconfigured deployments as quick as 30–60 days, and clear fixed pricing designed to unlock the large medium-enterprise market.

    10. Extend Adoption
      Q: How is Extend Pro adoption progressing?
      A: Extend Pro revenue has more than doubled year-over-year, reflecting strong engagement from both customers and partners leveraging the platform for innovation.

    11. FINS vs. HCM
      Q: Are FINS and HCM growing differently?
      A: Both segments are performing well, with full-suite wins—around 30% in larger markets—highlighting strong cross-selling momentum without a clear differentiation in growth.

    12. Restructuring
      Q: Will hiring resume post-restructuring?
      A: Management confirmed that while restructuring is complete, they plan to rehire strategically in key growth areas, ensuring disciplined cost control going forward.

    13. Buyer Consistency
      Q: Do CFO and HR perspectives differ?
      A: There is no notable difference; all buying centers express a unified confidence in Workday’s ROI and overall value proposition.

    14. Tenant Impact
      Q: Were tenant contracts factored in guidance?
      A: Tenant contracts—contributing about 0.5–1% to CRPO growth—were not included in the original guidance but will be accounted for prospectively.

    15. Billings vs. Backlog
      Q: How do billings compare to backlog?
      A: While billings can lag temporarily due to flexible payment terms in certain industries, the overall CRPO remains strong and in line with expectations.

    16. Marketing Message
      Q: How is messaging adapting amid cost pressures?
      A: The narrative remains focused on delivering strong ROI and total cost of ownership benefits, reassuring customers to consolidate on a trusted platform even in turbulent times.

    17. AI Acquisitions
      Q: Are you considering AI tuck-ins?
      A: Yes, management is actively evaluating strategic tuck-ins to bolster its AI capabilities while maintaining a high acquisition standard.

    Research analysts covering Workday.