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Wix.com - Q1 2024

May 20, 2024

Transcript

Operator (participant)

Good day, and thank you for standing by. Welcome to Wix Q1 2024 Earnings Conference Call. At this time, all participants are on a listen-only mode. After the speaker's presentation, there will be a question-and-answer session. To ask a question during the session, you will press star one one on your telephone. You will then hear an automatic message advising your hand is raised. Please note that today's conference is being recorded. I will now hand the conference over to your speaker host, Emily Liu, of Investor Relations. Please go ahead.

Emily Liu (Head of Investor Relations)

Thanks, and good morning, everyone. Welcome to Wix's Q1 2024 Earnings Call. Joining me today to discuss our results are Avishai Abrahami, CEO and co-founder; Nir Zohar, our President and COO; and Lior Shemesh, our CFO. During this call, we may make forward-looking statements, and these statements are based on current expectations and assumptions. Please consider the risk factors included in our press release and most recent Form 20-F that could cause our actual results to differ materially from these forward-looking statements. We do not undertake any obligation to update these forward-looking statements. In addition, we will comment on non-GAAP financial results and key operating metrics. You can find all reconciliations between our GAAP and non-GAAP results in the earnings materials and in our interactive analyst center on the investor relations section of our website, investors.wix.com. With that, I'll turn the call over to Avishai.

Avishai Abrahami (CEO)

Thanks, Emily, and good morning, everyone. We had a fantastic start to 2024. As we built upon the strong momentum and milestones of last year, we exceeded our expectation across many areas of our business in the Q1 by executing on our product strategies, growth initiative, and commitment to balanced, profitable growth. As a result, we continue to differentiate ourselves and grow market share as users increasingly choose Wix as the go-to platform to achieve their goals online. We kicked off the year with a strong growth. Bookings in Q1 grew to more than $457 million, exceeding expectations. Revenue grew to $420 million above our guidance. This outperformance drove free cash flow, which grew to more than $111 million.

This new high watermark in our profitability journey is a milestone that Lior will go into more details shortly. The strong growth we saw this quarter was driven by improving business fundamentals, which I'll let Nir discuss in a few minutes, an incredible product innovation. In particular, we are seeing remarkable results from the product milestone achieved last year, our leading portfolio of AI technology and Wix Studio. First, our suite of AI product is performing extremely well. Notably, this quarter, we released the highly anticipated AI Website Builder. This is our cornerstone AI product. It leverages our 10+ years of web creation expertise and unparalleled knowledge base of users' behavior. Through a conventional and conversational AI chat experience, users describe their intent and goals. Our AI technology then creates a professional, unique, and fully built-out website that meets the user needs and trends.

Importantly, the AI-generated site includes all relevant pages with personalized layout, themes, text, images, and Business Solutions such as scheduling, e-commerce, and more. Best of all, these websites are fully optimized with Wix reliable infrastructure, including security and performance, as well as built-in marketing, SEO, CRM, and analytic tools. There is truly nothing like this on the market. Excitingly, feedback on the AI Website Builder has been incredible. In just a few short months since its launch, hundreds of thousands of sites have already been created using this tool by both stakeholders and partners. This strong response and utilization is a testament to the depth of our AI expertise and strength of our product team. We did not step off the gas after this milestone release and recently added more products to our AI portfolio in order to make the site-building experience easier and more enjoyable.

In April, we released a suite of AI-powered image enhancement tools that provide users with the capability to create professional images on their own. High-quality images are an essential part of a professional website, but often hard to achieve without the help of a professional photographer. New users will be able to easily erase objects, generate images, and edit them to add or replace objects with a simple prompt, all without ever leaving the Wix Photo Studio. A few weeks ago, we also released the AI Portfolio Creator, which uses in-house AI image clustering technology and the latest AI model to enable users to easily and professionally showcase an online portfolio. This creates a smooth, intuitive portfolio building experience that generates unique and professional options in moments.

These new capabilities are just the start of a robust pipeline of AI-enabled products still to come this year, including a variety of vertical AI business assistants that will be released for the year. A couple of these assistants are currently in beta testing and seeing great results and feedback. I can't wait to share this and more... We are seeing a tangible benefit from our entire AI offering, particularly a better conversions amongst users into premium subscription. I strongly believe that our AI capability will be significant and significant driver of Self-Creators growth in 2024 and beyond. I'd like to finish with an update on Wix Studio, which continues to perform ahead of plan. Since its launch in August, over 1 million studio accounts have been created by agencies and designers. The majority of these studio accounts are created by larger agencies, completely new to Wix.

This is an encouraging sign that we continue to win market share. Existing professionals are also increasingly using Studio to complement their Classic Editor projects, with most of our top Partners having built at least one project on Studio. Moreover, fast conversion of these accounts has resulted in more Studio premium subscriptions than anticipated. This high conversion demonstrated powerful design, creation, and workflow management capabilities that professionals cannot get anywhere else. As a result, we expect the lifetime value of our Partners' user base to continue to improve as Partners build more projects on Studio over time. As a reminder, the lifetime value of our Partner is already multiple times higher than that of our Self-Creators. We continue to add new innovative capabilities and improve the Studio platform, and we've introduced the ability for Partners to sell Studio templates in the marketplace.

This feature enables partners to market and sell Studio templates they've created, thus increasing their earning potential while organically fostering the Studio ecosystem. With more new features on the horizon, we remain confident that Studio will be a significant driver of partner growth in the years to come. With the momentum we started this year, I'm confident that we are successfully executing on our strategic initiative and growth pillars. There are many exciting things still to come in 2024 and an impossible, but incredible team here at Wix. So thank you to the entire team for your hard work and dedication to our users. With that, Nir, over to you.

Nir Zohar (President and COO)

Thank you, Avishai, and thank you everyone for joining us this morning. I'd like to expand on what we've seen in the Q1 in terms of our user cohorts and business fundamentals, and explain how they drove our strong results. Starting with our user cohorts, we are extremely encouraged by the quality of our funnel this quarter, demonstrated by the exceptional strength of our newest user cohorts. The Q1 2024 user cohorts of approximately 4.9 million new users collectively generated more than $32 million in bookings in the Q1. This is 6% higher than the bookings generated by our Q1 2023 user cohort in its Q1, despite a slightly smaller base of users. This further underscores the improving fundamentals of our business. The Q1 2024 cohort now replaces the Q1 2023 cohort as the strongest non-Covid cohort in our history.

As a result, returns on our acquisition marketing investments remain elevated. We remain on pace to sustain a time to return on investment, or TROI, for 4-5 months. At the same time, we continue to see strong performance from existing cohorts, as evidenced by the ongoing growth of our Q1 2023 cohort, which has generated over $83 million over the past 5 quarters. This is 5% higher than the cumulative bookings generated by the Q1 2022 cohort in the same time frame. The incredible performance of our newest cohorts and continued strength of prior cohorts are driven by robust conversion and improving monetization. I'd like to spend a few minutes talking about these business drivers. First, we've seen conversion tailwinds from the several initiatives we've began last year and continue to build upon.

These include, 1, focusing on, on our marketing investment on attracting higher intent users, particularly partners and commerce users. 2, the success of our expanding portfolio of AI initiatives, which we continue to expand. And finally, the early outperformance and momentum for Wix Studio, which is driving high conversion and lifetime value of partners. As a result, the most recent cohort experienced record conversion. This is a tangible indication that our strategic growth plan is working. Second, this strong conversion is coupled with improved monetization of both partners and self-creators. ARPS is increasing as we expand our offering and progressively bring up on users with more complex needs. These users are purchasing higher priced packages, adopting more business applications, and generating more GPV. As we mentioned in February, we began updating package pricing this quarter for new and existing users.

This is part of our ongoing strategy to align pricing with the continuously growing value our platform delivers to users. Our users have historically responded well to previous pricing updates, so we knew what to expect going into this one. Nevertheless, I'm pleased to share we've seen better than expected user retention from this most recent price change. This is a driver of our increased guidance, which Lior will discuss shortly. The combination of steadily increasing ARPS, along with strong retention, is evidence of our growing value proposition. Additionally, ARPS benefited from robust commerce growth. GPV in the Q1 grew 14% year-over-year, as larger merchants joined Wix and existing merchants on our platform grew their businesses. Growth in GPV was coupled with increased take rate. Our take rate improved to 1.58% in Q1, an all-time high as more merchants chose Wix Payments.

Commerce growth continues to be led by our partners, who are responsible for roughly half of our GPV this quarter. We expect GPV from our commerce users to continue to compound and take rate to remain elevated, driving ARPS improvement going forward. Finally, we also continue to keep close eye on the macro environment impacting the users and merchants on our platform. I'm pleased to say that the solid top of funnel and GPV growth trends we're seeing point to a normal operating environment. The macro has actually been stable and positive from where we stand for the past few quarters. We didn't see any change in Q1. This stability has allowed us to execute on our growth initiatives, which drove the momentum of last year and a strong start to 2024.

The strong fundamentals of the quarter are proof that our marketing strategy continues to work well, and the global Wix brand remains strong. We are increasingly attracting higher intent users with greater monetization throughout their lifetime, particularly commerce users and larger partners. We expect conversion and ARPS to continue to improve as we innovate and grow our product suite to better meet the dynamic needs of our growing base of self-creators and partners. With that, I will now hand it over to Lior to walk through our financials and outlook. Lior?

Lior Shemesh (CFO)

Thanks, Nir. We kicked off 2024 with a very strong start to the year, with top-line growth exceeding expectations in Q1, driven by incredible product traction, particularly of our AI offering in Wix Studio, as well as the improved business fundamentals you just heard about from Nir. This was outpaced by a stable and positively trending macro environment. Strong growth allowed us to achieve record profitability, with Free Cash Flow margin reaching 26% this quarter. As a result, better than expected growth and Free Cash Flow generation put us very close to achieving the Rule of 40 in Q1 and for the full year. The growth outperformance in Q1 firms up our expectations for accelerating Bookings growth in the back half of 2024, as well as anticipated strong revenue growth across both Self-Creators and Partners in 2025.

As a result, we are increasingly confident that we will significantly surpass the Rule of 40 in 2025. I will discuss this in more detail, along with our updated outlook shortly. Moving on to the details of the Q1. Total bookings were $457 million, with growth accelerating to 10% year-over-year and exceeding our expectations. Total revenue was $420 million, up 12% year-over-year and above our guidance. Bookings and revenue growth were driven by strong business fundamentals as well as robust uptake of Wix Studio, new AI products, and our growing suite of commerce capabilities. Growth is driven by continued innovation to provide the best online creation experience for all users. Our partners' business continued to build momentum and contributed meaningfully to overall growth this quarter.

Partners' revenue grew 33% year-over-year as we experienced market share gains, larger agencies joining the platform, and better monetization of our existing professional users. This was due in part to Wix Studio, which is beginning to demonstrate early top-line contribution as the product continues to ramp and perform ahead of plan. With over 1 million accounts today and the number of subscriptions exceeding expectations, we expect Studio will continue to improve the lifetime value of our partner user base. Total Non-GAAP gross margin in Q1 was 68%, which was in line with our expectations of 68%-69% gross margin for the full year. Non-GAAP operating income increased 43% year-over-year and total 17% of revenue, as our operating cost base remained stable as growth outperformed.

We also achieved a second consecutive quarter of positive GAAP operating income and remain on track to achieve GAAP operating profit for the full year. In Q1, non-GAAP sales and marketing expenses grew quarter-over-quarter to $96 million as we ramped up investment in Wix Studio as planned. We continued to execute against the streamlined marketing strategy introduced last year, resulting in stable TROI of our most recent user cohort compared to the prior year cohort. Q1 free cash flow, excluding headquarters costs, was over $111 million, or a record of 26% of revenue due to strong top line growth coupled with steady operating expenses. I now want to finish by providing some color around our expectations for the rest of 2024.

We expect total revenue in Q2 of $431-$435 million, representing approximately 11%-12% year-over-year growth. For the full year 2024, we are increasing our outlook. We now expect total bookings of $1,796-$1,826 million, or 12%-12% growth year-over-year. This is up from previous outlook of $1,784-$1,813 million. Additionally, we are raising total revenue to $1,738-$1,761 million, or 11%-12%, eleven, sorry, 11%-13% growth year-over-year. This is up from our previous outlook of $1,726-$1,757 million.

Importantly, we expect total bookings growth to accelerate in the second half of 2024 to 16%, as the high end of our guidance range, up from 15%, as previously anticipated. This acceleration is expected to come from both Self-Creators and Partners. Self-Creators growth acceleration is expected to be powered by higher conversion and monetization as a result of our AI products. Meanwhile, Partners growth acceleration is expected to be driven by Wix Studio ramping and contributing more meaningfully than initially planned. Creative Subscriptions bookings is still expected to accelerate to double-digit growth in the second half of 2024. The success of our AI initiatives in Wix Studio will also benefit revenue, though on a smaller scale, due to our SaaS model. We will see more significant benefit from these dynamics on our 2025 revenue.

We continue to expect non-GAAP total gross margin of 68%-69%, with non-GAAP Business Solutions gross margin to exceed 30% for the full year. Non-GAAP operating expenses are now expected to be 50%-51% of revenue for the full year, down slightly from our previous expectation of 51%-52% of revenue. This decrease is due to expected organic improvement in sales productivity and slower hiring as a result of the efficiency initiatives implemented over the past couple of years. We will continue to gradually invest in our Studio brand as previously planned. This has not changed in our model. We now expect to generate free cash flow, excluding headquarters costs, of $445 million-$455 million, or approximately 26% of revenue in 2024.

This is a meaningful increase from $370 million-$400 million, or 21%-23% of revenue, as previously expected. This significant increase in free cash flow is expected to be driven by a few factors. First, and primarily, our higher booking expectations. Second, more favorable gross margin mix as creative subscriptions growth accelerates. And third, the operating efficiencies I just mentioned, as well as general working capital efficiencies. As a result, we are now positioned an entire year ahead of our three-year plan, as we did not expect to achieve 25%+ free cash flow margin until 2025. Finally, we continue to follow through our commitment to allocate 50% of free cash flow generation through 2025 to share repurchases.

Following the completion of our $300 million plan in February, we recently implemented an additional $225 million repurchase authorization. Execution against this plan is currently underway. As a result of this increased repurchase activity and continued share count management, we anticipate to end 2024 with a fully diluted share count of 62-63 million. This anticipated share count, along with stronger free cash flow expectations, translates to a higher free cash flow per share trajectory for 2024 than previously anticipated. The great progress we made in Q1 and the improved booking strength we are now expecting for the rest of the year, set us up for anticipated revenue growth acceleration in 2025.

As a result of this broad-based trend and the maintenance of our stable cost structure, we are increasingly confident that we will significantly surpass the Rule of 40 in 2025. With that, we will now take your questions.

Operator (participant)

Thank you. Ladies and gentlemen, to ask a question, you will need to press star one one on your telephone and wait for your name to be announced. To withdraw your question, simply press star one one again. Please stand by while we compile the Q&A roster. Our first question coming from the line of Ygal Arounian with Citigroup, Your line is open.

Ygal Arounian (Analyst)

Hey, good morning, guys, great, great quarter. Maybe first, just to dig into 2025 a little bit, on the revenue growth acceleration expectations. I know we're talking about AI and Studio and everything, but is there any more color into how to think about the contributions from each, or which one's the biggest contributor? How much of the Self-Creator side is needed to improve to get to that acceleration point? And then, follow up on Studio. You know, really strong early success here. You're talking about, you know, seeing better signups so far. You also talked about in the letter, features and improvements that are coming.

How should we think about or how do you think about the Studio and the partner opportunity today versus maybe six months ago before Studio really rolled out? How much bigger do you see it? How much more of the professional and partner market do you think you can capture? Just a little more details on that. Thank you.

Lior Shemesh (CFO)

Hey, Gal, I will start with the first question. I think that, you know, the way to understand the 2025 growth is actually looking at the growth of the second half of this year. As you know, revenue lag after bookings. Most of the acceleration is booking, is actually coming from creative subscription, which will be doubled in the second half of the year. Part of it is obviously due to Studio. We see much better, and this is also related to the second question. We see much better result in terms of the adoption of Studio, as we anticipated initially. As a result of that, we believe that creative subscription is going to be accelerated due to that. Meaning that we are seeing more accounts and more premiums coming out of Studio.

The second thing is about the different AI tools that we launched, and definitely, there are we see the monetization, we see the contribution, we see much healthy cohorts as a result of that, better retention in some way. And as a result of that, we believe that we are going to see acceleration of the creative subscription also as a result of the different AI tools. The third thing is obviously, the price optimization that we've made. We are going to see the benefit of it, mostly in Bookings in the second half of the year, and also revenue will follow through 2025. All that is going to be resulted with better revenue growth than we've seen this year.

Avishai Abrahami (CEO)

Well, as for Studio, I think that the question was about how do we see it now, and what do we think that it means in the long term on our potential? Obviously, as I mentioned in my notes today, Studio is doing better than we predicted. We think that this is a great sign for the product adoption. Obviously, for us, partners, agencies are the bigger market that we still not have yet addressed in the past, so it's a great opportunity. Reaching 1 million registered account already. We're seeing growth into that market happening very quickly. The business fundamentals of websites built with Studio are better than, of course, self-creators. As usually companies that are going to agencies have a bigger budget and more experience in the business.

And as a result, we're seeing better GPV, better retention, and that drives, of course, LTV to be higher. The other thing that I believe is very obvious, when you look at the result of Studio, is that we're gaining market share in a market that we have not addressed before. So looking at everything that came from Studio until now and knowing what we are planning to do in the future in terms of product innovation and marketing innovation, I believe that it's gonna continue to help us to gain significant market shares with the agencies.

Ygal Arounian (Analyst)

Thanks. Like, just super quick follow-up on 2025. I forgot to ask in the initial question. Yeah, on the margin front, you pulled that number forward, you know, by more than a year, right? You know, 25% for 2025, or 26% now. As we think about the margin trajectory, you know, beyond 2024 at this point. Thank you, guys.

Lior Shemesh (CFO)

Look, obviously, I mean, we see the great result of Free Cash Flow, you know, for this year. And this is why we mentioned that we do believe that we'll significantly surpass the Rule of 40. This will be as a result of both growth, but also free cash flow margin. I think that, you know, it's come together because, you know, think about it this way, when we see a significant increase in Creative Subscriptions, most of it go to the bottom line as the gross margin of it is really, really high. So I believe that it's—it means that we are going to see acceleration of both.

Avishai Abrahami (CEO)

Thank you.

Operator (participant)

Thank you. Our next question coming from the line of Ken Wong with Oppenheimer. Your line is open.

Ken Wong (Analyst)

Great, thank you for taking my question. This is for Avishai, maybe Nir. You guys changed compensation for your partners. Just wondering, you know, what you saw in the early days there. Are you getting the effect on the incremental attach and upmarket selling that you guys are anticipating? And any color would be great.

Avishai Abrahami (CEO)

Hey, Ken, it's Nir. So, it's still relatively early, as you mentioned, okay? This is something we fully implemented in early Q1. The early results are, I would say, very encouraging. We're seeing that people definitely want to take advantage of it, which means that they are,

Lior Shemesh (CFO)

More motivated to onboard Wix Studio for the projects as agencies, and they're also motivated to use more business functionality and more, you know, drive GPV. And it's definitely something that we see as driving higher adoption of all of those kind of ARPS drivers all together on the partner side. Our expectations, again, because it's still early, for this to keep on expanding and be a great tool for us to increase the connection and the loyalty of the agencies and the partners.

Ken Wong (Analyst)

Got it. Fantastic. And then maybe just a follow-up, Lior, on the 25 free cash flow margin. I think one other dynamic you guys mentioned was just maybe the tax rate going up. I guess, how should we think about kind of that impact next year relative to what was baked into the targets earlier?

Lior Shemesh (CFO)

Look, I think that in terms of the overall tax rate next year, we are mostly going to, you know, to use the losses carry forward that we have. So I don't think that it will have any impact. Obviously, it's gonna have impact from mostly from 2026 onward. But it's already baked into the numbers, meaning that, yes, we are going to pay more taxes, but on the other end, I think that the benefit that we are going to get from the accelerated revenue with the efficiency that we have with our operating expenses are going to drive free cash flow even higher.

Ken Wong (Analyst)

Okay, perfect. Thanks a lot. Great quarter, guys.

Lior Shemesh (CFO)

Thank you.

Operator (participant)

Thank you. Our next question coming from the line of Jian Li with Evercore ISI, your line is open.

Jian Li (Analyst)

Great. Thanks a lot. First question on the full year bookings guide. It's pretty strong second half acceleration. I think you touched on a little bit on the drivers, but can you just parse out a little more how much of this outlook is driven by, you know, the current pricing increase contribution versus new product rollout? And I think you mentioned a couple of other products like AI business assistants. Are these baked into the guide, or are these kind of upside? And specifically for self-creators, should we kind of expect to see exiting the year at double-digit growth? If you can kind of share your, of course, trajectory for both. Thanks.

Lior Shemesh (CFO)

Okay. So I will try to, you know, to try to mention again, the, the, you know, the, the main reasons. But I think that by far, the, the number one reason is the increase that we see in our business. And it's coming from both, self-creators, mostly driven by, you know, the different AI tools that we've launched, but obviously also from partners, because we see the adoption of Studio, and we already see the early numbers. We understand exactly what is the contribution, in the second half of the year. And that was—you know, this is like number one reason.

We see a much better business, much more creative subscription, more premiums, more agencies coming to Wix, using Wix, and new agencies and also existing agencies using Wix for more of the projects. I think that, you know, the overall contribution of that is the most significant one, and this is like, you know, most of the reason why we increased guidance. Remember that we did the price increase earlier this year, so we have no surprises over there. So most of the increase that we've made this year- this quarter is a result of those both AI and Studio rollout, and the growing impact that we see. And this is really exciting. And again, most of the impact is on creative subscriptions to make sure that it's clear.

By the way, we also see the change in mix of our customers, meaning that we already passed the 50% of GPV coming from partners, so it means that the different mix using more Business Solutions. As a result of that, we see increase in ARPU. With regard to the second question about self-creators, so we are going to see that self-creators exit 2024 with a double-digit growth. Obviously in bookings, right? Not revenue.

Jian Li (Analyst)

Yeah.

Lior Shemesh (CFO)

The question was about bookings.

Jian Li (Analyst)

Yeah, correct. And just if I can, like, follow up on your comment on Partners growth, taking market share, where do you think this market share is coming from? Is it mostly WordPress? Is it from your peers? We've seen a lot of kind of product innovation coming out of the space in general. Is anything in particular that you think could drive a more favorable competitive position for Wix specifically? Thank you.

Lior Shemesh (CFO)

I think that the most of the market share is coming from agencies that are using legacy system. Some of them will be open source, like Drupal or WordPress or a big mix of other systems. So, and so this is where most of the market share is coming from. In terms of, is there anything that can contribute to better growth, I believe that it's brand awareness, getting our brand of Studio to be more recognizable and more associated with the function, incredible functionality that it contains, and then, of course, product innovation. And there's still so much more we can do.

Operator (participant)

Thank you. Our next question coming from the line of Trevor Young with Barclays. Your line is open.

Trevor Young (Analyst)

Great, thank you for the questions. First, on free cash flow margin, any color on margin across Self-Creator versus Partner? Is Self-Creator approaching that 35% long-term goal from the Analyst Day? And then second question, Nir, just to clarify your remarks on user retention following the most recent price increase, is that retention following the increase better, similar, or worse than what you saw when you took the price back in 2022?

Nir Zohar (President and COO)

So, let me start from the second question, 'cause it's just kind of a quick clarification, I would guess, and then Lior can follow up on the cash flow margin. So from in terms of the user retention on the price increase, as the remark, the written remark was essentially that it is better retention than what we've seen in previous price changes that we've done. You know, we, we've always look at all the data we have and the past changes we then made in order to model and understand what makes sense and what to expect. And we are happy to say that in this case, it was actually slightly better than we anticipated.

Lior Shemesh (CFO)

Yes, so with regard to the first part of the question, so, yes, I mean, this year, we guided for 26% of free cash flow. So obviously, it means two things, that in terms of partners, we are already really profitable on this business. We are happy to say that. But it also means that the self-creator business, as you mentioned, is getting closer to 35%. You know, I believe that it's an amazing milestone for us, which actually demonstrate the strength of our model, and I believe that it will continue. I think that it's also call for a very interesting fact that partners, in the long term, I believe that it's going to be more or less at the same place and even higher.

Trevor Young (Analyst)

Great. Thank you both.

Operator (participant)

Thank you. Our next question coming from the line of Andrew Boone with JMP Securities. Your line is open.

Andrew Boone (Analyst)

Good morning, and thanks so much for taking my questions. I wanted to ask about the sustainability of your marketing efficiency. What's driving the recent efficiency? And then why not invest more? Like, why are you guys making the choice to take margin here? And then secondly, can you talk about AI's impact on driving higher attach? What products exactly are seeing higher attach, and how do we expect this to evolve going forward? Thanks so much.

Nir Zohar (President and COO)

You can talk about the first one. So in terms of the sustainability of the market efficiency, as we've been doing this for almost, I would say, almost two years now, or closing up on two years now, we definitely feel that it is very sustainable. I don't think anything has driven a massive change lately. You know, it's a machine that we keep on optimizing and improving. And it's mainly aimed, at the end of the day, to attract the higher intent users and the users that we believe will end up also adopting more functionality, more business applications and the potential of generating more GPV.

Is there a potential room to grow and spend more? We always explore that, and if you have that at the same category of current users, then obviously we'll be doing so. The reason we were able to do this, as a reminder, at the end of the day, is due to the strength of our global brand. I think, you know, a decade of investing and building a very sustainable and strong brand globally allowed us to go down this path of a much more efficient marketing than we did before. And we are very happy with this result. The second part-

Andrew Boone (Analyst)

Anything on AI and attach?

Nir Zohar (President and COO)

Of course. The question is about which AI products are driving more product attachment? What does it mean, product attachment?

Emily Liu (Head of Investor Relations)

Our AI technology is including how, you know, like, our AI chat for business, right?

Nir Zohar (President and COO)

Mm-hmm.

Emily Liu (Head of Investor Relations)

It recommends the dashboard product.

Nir Zohar (President and COO)

Oh, okay.

Emily Liu (Head of Investor Relations)

Yeah.

Nir Zohar (President and COO)

So I think that this is kind of a very. We're seeing now that even, you know, when we look at the site builder, the AI site builder, it actually interviews you about your business, and then it will recommend which products are best for your business. Of course, you can override that, but it's doing a pretty good job. So that's the first one. The second one is it's gonna be a lot in what we call the business assistant, so the vertical business assistant, where we think they're gonna be a massive contribution to the exposure of products, because it essentially have a conversation with you about what you can do, what is happening in your business, and what tools can help you advance more with your goals.

So if I understand the question correctly, that is, I believe, the right, right.

Andrew Boone (Analyst)

Thank you.

Operator (participant)

Thank you. Our last question are coming from the line of Josh Beck with Raymond James. Your line is open.

Josh Beck (Analyst)

Yes, thank you for taking the question. I wanted to kind of, you know, follow on to that and just kind of understand, you know, with respect to the AI tools, do you see this, you know, primarily impacting, you know, the new customers? You know, any sense of how high adoption you could see maybe, amongst the Self-Creators in the years ahead? And then from a product point of view, you know, how much different do you expect, you know, this suite of products to look maybe, you know, one year ahead or further, just, you know, with respect to, you know, onboarding and that kind of thing?

Avishai Abrahami (CEO)

So obviously, when users are building the websites, all the website creation tools are visible to them and are helping them. Most of our users will stay a few years or more than that with the same website, and sometimes then they'll update it, but they're not going to recreate it. So in that term, of course, this exposure is limited. But the integration of the vertical assistance is something that means that every time you go to the website, you're going to have a recommendation and ideas on things you can do with AI. So there, the exposure will be pretty much every time you go into the website, and, and that is significantly higher.

If you think about the fact that we have a lot of people that run their business on top of Wix, it means that all of those guys will be daily or almost daily exposed to new products with AI. As for how much different the product will be in a year, I think we always strive to make big changes, but we also work very hard to make sure that we test it very carefully and that it's part of the known and already learned user behavior that the users have. Which is why if you go to Wix today and you use it, you're going to find the AI tools, but they are not going to replace what you already know how to do, right?

Sometimes, if you want to change an image, for example, it's easier to click on Change Image instead of writing to the prompt, "Hey, change, please change the image, the third image from the top." Right? So it's always about the combination of how you do things in a balanced way while allowing users to feel comfortable with the changes, not moving beyond that. Saying all of that, we do have a lot of really interesting things coming with AI, and that I think are actually changing the potential behavior of user in a significant ways.

Josh Beck (Analyst)

Okay, very helpful. And then maybe just to follow up on the macro, certainly, you know, the commentary, I think, from Lior was certainly signs of stability. You know, do you feel like, I know this is tough to judge, but obviously, there was a big pull forward, that there was a little bit of a give back. But, you know, with respect to, you know, the pace of new business formation, just, you know, demand to build websites, you know, do you feel like, we're at a pretty stable point from here? Are there any, you know, particular macro factors, you know, that you're watching very closely that could swing that, you know, more positively or negatively?

Just would love to hear, you know, a little bit more on, on that topic.

Avishai Abrahami (CEO)

Well, I do believe that. I want to, first of all, give a disclaimer here. When the, I don't think anyone here is able to predict the economy, and I think that's going to always have the bigger effect on anything happening with formation of new businesses. But, if we ignore that for a minute, the effect of the economy, and we look at the effect of what's happening now in the world, I believe that there's so much potential for new things coming with AI, so much potential new things coming with market trends and new technologies introduced into the market, that I believe that we're going to continue to see significant innovation, growing innovation coming from small businesses and bigger businesses in the world, which will probably result in the formation of additional growth for us.

However, of course, economy is going to be always the stronger force to influence everything.

Operator (participant)

Thank you. That's all the time we have for our Q&A session. I will now turn the call back over to the company for any closing remarks.

Emily Liu (Head of Investor Relations)

Thanks, everyone, for joining us today, and we'll talk to you next time. Thanks. Bye.

Operator (participant)

This concludes today's conference. Thank you for your participation. You may now disconnect.