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    Carl Hess

    Chief Executive Officer (CEO) at Willis Towers Watson PLC
    Board
    Since January 1, 2022
    Age
    63 years
    Education
    Holds a Bachelor of Arts cum laude in logic and language from Yale University.
    Tenure
    Joined WTW on January 1, 2010 as Managing Director of Towers Watson's Investment business and progressed through roles including Managing Director, The Americas, Co-Head of North America, Head of Investment, Risk and Reinsurance, President, and ultimately became CEO on January 1, 2022.

    Also at Willis Towers Watson PLC

    ALG
    Adam L. Garrard
    Head of Risk and Broking
    AF
    Alexis Faber
    Chief Operating Officer (COO)
    AK
    Andrew Krasner
    Chief Financial Officer (CFO)

    About

    Carl Hess began his career with the firm’s predecessor by serving in a variety of leadership roles over a span of more than 20 years, contributing to the transformation and integration efforts that followed the merger of major industry players.

    Throughout his tenure, he has played a pivotal role in shaping strategic initiatives focused on investment, risk management, and business transformation, leveraging extensive experience in the investment business to drive operational excellence and growth.

    Under his leadership, the organization has not only enhanced its global operations but also achieved significant financial milestones such as organic revenue growth and margin expansion, while demonstrating a commitment to returning capital to shareholders with approximately $6 billion in share repurchases.

    In addition to his executive responsibilities, his professional journey is marked by substantial contributions to the industry through his affiliations as a Fellow of the Society of Actuaries, a Chartered Enterprise Risk Analyst, and active participation in the Conference of Consulting Actuaries, emphasizing his broad expertise and steadfast dedication to excellence in the field.

    $WTW Performance Under Carl Hess

    Past Roles

    OrganizationRoleDate RangeDetails
    Willis Towers Watson PresidentAugust 16, 2021 – January 1, 2022Ended upon promotion to CEO
    Willis Towers Watson Head of Investment, Risk and ReinsuranceOctober 27, 2016 – August 16, 2021N/A
    Willis Towers Watson Co-Head of North AmericaJanuary 4, 2016 – October 27, 2016Role held following the merger of legacy Willis Group and legacy Towers Watson
    Towers Watson Managing Director, The AmericasFebruary 1, 2014 – January 4, 2016N/A
    Towers Watson Managing Director of Towers Watson's Investment BusinessJanuary 1, 2010 – February 1, 2014N/A
    Watson Wyatt Global Practice Director of Watson Wyatt's Investment BusinessOver 20 years (prior to the merger with Towers Perrin)Held throughout his tenure at Watson Wyatt