Our Privacy Policy explains how Fintool and its Affiliates and subsidiaries collect, store, use, disclose and otherwise process information about you in the course of our business including through our websites that link to this notice (such as Fintool.com); the 'Fintool AI Platform' our software-as-a-service offering; and our marketing and sales activities (collectively, our 'Services'). It also sets out important information about your privacy rights.
We collect information that alone or in combination with other information in our possession could be used to identify you ('Personal Information') as follows: Personal Information You Provide: We may collect Personal Information if you create an account to use our Services or communicate with us.
If you communicate with us, we may collect your name, contact information, and the contents of any messages you send ('Communication Information').
When you purchase or subscribe to our Services, we may collect your billing information, such as your credit card number, expiration date, and billing address, or use a third-party payment processor to process your payments ('Payment Information').
We have postings on social media sites like YouTube, LinkedIn and X ('Social Media Pages'). When you interact with our Social Media Pages, we will collect Personal Information that you elect to provide to us, such as your contact details ('Social Information'). In addition, the companies that host our Social Media Pages may provide us with aggregate information and analytics regarding the use of our Social Media Pages.
When you visit, use, and interact with our Services, we may receive certain information about your visit, use, or interactions ('Technical Information'), including Log data, Usage data, Device information, and Cookies.
When you contact us for customer support, feedback, or inquiries, we may collect your name, email address, phone number, and any other information you provide us or that we request from you to assist you or resolve your issue ('Support Information').
We may use a variety of online analytics products that use cookies to help us analyze how users use our Services and enhance your experience when you use them.
Our website currently does not respond to 'Do Not Track' ('DNT') signals and operates as described in this Privacy Policy whether or not a DNT signal is received.
We do not sell your Personal Information. We may use Personal Information for the following purposes: To provide, administer, maintain, improve and/or analyze the Services; To provide you with support services; To communicate with you including by discussing with you options to use the Fintool Platform; To develop new features and services; To prevent fraud, criminal activity, or misuses of our services, and to ensure the security of our IT systems, architecture, and networks; and To comply with legal obligations and legal process and to protect our rights, privacy, safety, or property, and/or that of our Affiliates, you, or other third parties.
We may aggregate Personal Information and use the aggregated information to analyze the effectiveness of our Services, to improve and add features to our Services. In addition, from time to time, we may analyze the general behavior and characteristics of users of our Services and share aggregated information like general user statistics with third parties, publish such aggregated information or make such aggregated information generally available.
In certain circumstances we may share your Personal Information with third parties without further notice to you, unless required by the law, including without limitation in the situations below: Vendors, Service Providers, and Subprocessors; Business Transfers; Legal Requirements; Affiliates; Other Users.
To request access, deletion, rectification, restriction, or portability of your Personal Information, please contact us at contact@fintool.com. We reserve our right to limit our facilitating such requests to that which is required by applicable law.
We take reasonable and appropriate steps to protect your Personal Information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration and destruction. We use appropriate technical and organizational measures to protect your personal information which may include: physical access controls, encryption, intrusion detection and network monitoring depending on the nature of the information and the scope of processing.
We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, unless a longer retention period is required or permitted by law. We may also retain your personal information for legitimate business interests, such as to comply with our legal obligations, resolve disputes, and maintain our records.
Our websites and services are not directed to anyone under the age of 16. Fintool does not knowingly collect Personal Information from anyone under the age of 16. If you have reason to believe that a minor under the age of 16 has provided Personal Information to Fintool through our Services please email us at contact@Fintool.com and we will endeavor to delete that information from our systems.
Our Services may contain links to other websites not operated or controlled by Fintool, including social media services ('Third Party Sites'). The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third Party Sites and not by this Privacy Policy.
By using our Services governed by this Privacy Policy, you understand and acknowledge that your Personal Information will be transferred from your location to our facilities and servers in the United States, and possibly from your location to other countries where our service providers operate.
We employ appropriate safeguards for cross-border transfers of Personal Information, including compliance with certain privacy frameworks relating to transfer of data. For example, we comply with the European Commission, UK and Swiss adequacy decisions.
We may update this Privacy Policy from time to time. When we do we will post an updated version on this page, unless another type of notice is required by applicable law or contractual agreement.
If you have questions about our privacy practices, you can contact us at contact@fintool.com.