Question · Q4 2025
Adam R. Hotchkiss inquired about any updates to Guidewire's communication regarding end-of-support expectations for on-premise customers, given that approximately three-fourths of the business's ARR is now cloud-based.
Answer
CEO Mike Rosenbaum stated that end-of-support expectations remain unchanged and clear, ensuring no customer is surprised. He reiterated Guidewire's commitment to investing in mechanisms to make the migration process smoother, less risky, and less costly for all on-premise customers.