Question · Q1 2026
Alexander Hess from JPMorgan Chase & Co. asked about volume trends in FICO's scores business, specifically if industry-wide trends are improving and how much of FICO's observed improvement is due to innovation versus the macro environment. He also inquired about the platform features, functions, and use cases driving recent software momentum, and the predictive power of FICO Score 10T on prepayments compared to rival scores.
Answer
Steve Weber, CFO, stated it's difficult to call anything a trend due to market uncertainty, attributing most volume changes to the macro environment rather than FICO innovation. Will Lansing, CEO, explained that while customers initially adopt the platform for core risk management solutions like originations and customer management, the "expand" phase sees them innovating with new decisioning areas. Regarding FICO Score 10T, Mr. Lansing affirmed its expected benefit on prepayments, noting the relationship between credit default rates and prepayment risk, and that 10T helps on both fronts.
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