Question · Q4 2025
Ben Hendrix asked for clarification on the Carelon margin discussion, specifically regarding the expansion of risk-based solutions in Carelon Services through 2025, new services or product lines where risk is being taken, and the degree to which this expansion could offset shifting margin dynamics in CarelonRx.
Answer
Pete Haytaian, President of Carelon, explained that Carelon takes a very intentional and disciplined approach to risk, with a diverse mix of fee-based and risk business, including category-of-service and whole-health risk, with appropriate protections. He noted that risk is assumed in most product offerings, and new offerings like SMI, oncology, and CareBridge are risk offerings that deliver value. Gail Boudreaux, President and CEO, added that a strong external growth pipeline validates this approach, focusing on serving complex populations based on internal health plan experience. Gail Boudreaux, President and CEO, added a brief closing remark.
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