Question · Q3 2026
Corey Tarlowe inquired about product categories that performed well in Q2 and Q3, highlighting any 'green shoots,' and asked about the evolving role of technology and AI in J.Jill's business, including opportunities for leverage and efficiencies, following a new Chief Growth Officer hire.
Answer
CEO Mary Coyne identified bottoms, jackets, and outerwear as strong categories in Q3, with newness in faux leather and faux suede performing well, and successful small tests in cashmere and sleep. CFO Mark Webb explained that recent foundational system upgrades provide cleaner data and modern interfaces, preparing the tech stack for AI. Mary Coyne added that the new Chief Growth Officer, Viv Rettke, will lead AI initiatives to improve operational efficiency, speed, and test-and-learn capabilities through a roadmap of large-scale projects and quick-win platforms.
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