Max Michelis's questions to Olo Inc (OLO) leadership • Q1 2025
Question
Max Michelis followed up on the Chipotle win, asking if Olo displaced a competitor or a homegrown system, the timeline for the pilot, and what new initiatives might be expected from the new Chief Sales Officer, Parrish Chapman.
Answer
Founder and CEO Noah Glass confirmed Chipotle was using a homegrown system and saw value in Olo's specialized Catering+ features and other modules, with the pilot starting mid-year. Regarding the new CSO, Glass highlighted Parrish Chapman's deep industry experience and his focused role on driving bookings and new customer acquisition, separating it from the broader responsibilities of the former CRO role.