Question · Q2 2026
Robert Ottenstein challenged Coty's strategy, asking how the focus on SKU rationalization and portfolio streamlining balances with significant changes in consumer buying behavior and route-to-market (RTM) shifts, particularly the weakness in drugstores and department stores versus the growth of Amazon and new channels. He also asked about changes in channel strategy.
Answer
Markus Strobel (President of Global Skin & Personal Care, Coty) stated that driving sell-out and market share is the primary focus, and SKU focus is one part of this. He noted strong performance on Amazon for the prestige portfolio (over 30% growth in the last six months) and positive halo effects from TikTok Shop activities (e.g., Rimmel in the UK). He emphasized investing in new channels while protecting existing ones, especially for brands like COVERGIRL and Sally Hansen, which cater to Gen X consumers. He confirmed investments in online, e-commerce, and TikTok shops, adapting to where consumers shop.
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