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C.H. Robinson Worldwide, Inc. is a leading global logistics company that connects customers, carriers, and suppliers to enhance and grow supply chains. The company operates through two primary segments: North American Surface Transportation (NAST) and Global Forwarding, with additional activities categorized under All Other and Corporate . In addition to transportation and logistics services, C.H. Robinson offers sourcing services under the Robinson Fresh brand, which involves the buying, selling, and marketing of fresh fruits, vegetables, and other perishable items . The company also provides value-added logistics services, such as customs brokerage, managed services, warehousing, and supply chain consulting .
- North American Surface Transportation (NAST) - Provides freight transportation services across North America, focusing on truckload and less-than-truckload (LTL) transportation services.
- Global Forwarding - Offers international logistics services, including ocean and air freight services and customs brokerage, through a global network.
- Robinson Fresh - Involves the buying, selling, and marketing of fresh fruits, vegetables, and other perishable items.
- Value-Added Logistics Services - Includes customs brokerage, managed services, warehousing, and supply chain consulting.
| Name | Position | External Roles | Short Bio | |
|---|---|---|---|---|
David P. Bozeman ExecutiveBoard | President and Chief Executive Officer | Trustee at The Brookings Institution; Director at The Conservation Fund | Over 30 years of experience in supply chains, transportation, and manufacturing. Former VP at Ford and SVP at Amazon Transportation Services. | View Report → |
Angela K. Freeman Executive | Chief Human Resources and ESG Officer | Board Member at The Shyft Group, Inc.; Board Member at University of North Dakota Alumni Association & Foundation | Joined CHRW in 1998. Former VP of Investor Relations and Public Affairs. Leads HR and ESG initiatives. | |
Arun Rajan Executive | Chief Strategy and Innovation Officer | None | Joined CHRW in 2021. Former COO at Whole Foods Market and Zappos. Extensive experience in product, technology, and innovation leadership. | |
Damon Lee Executive | Chief Financial Officer | None | Joined CHRW in 2024. Former CFO of GE Commercial Engines and Services and Aptiv Corporation. Extensive experience in finance and operations. | |
Michael Castagnetto Executive | President, North American Surface Transportation (NAST) | Board Member at Angel Foundation | Joined CHRW in 2005. Former President of Robinson Fresh. Recognized for building strong relationships and driving operational excellence. | |
Michael J. Short Executive | President, Global Freight Forwarding | None | Joined CHRW in 2012 through the acquisition of Phoenix International. Over 21 years of experience in global forwarding. | |
Michael P. Zechmeister Executive | Chief Financial Officer (Retiring) | Director at Hormel Foods Corporation | Joined CHRW as CFO in 2019. Contributed to record financial performance and shareholder returns. Plans to retire by May 31, 2024. | |
Henry J. Maier Board | Director | Independent Chair at CalAmp Corp.; Director at CarParts.com, Inc.; Director at Canadian Pacific Kansas City Limited | Joined CHRW as a director in 2022. Former CEO of FedEx Ground. Extensive experience in logistics and transportation. | |
Henry W. "Jay" Winship Board | Director | Director at Bunge Limited; Founder and President of Pacific Point Companies; Advisor at Corporate Governance Institute, SDSU | Joined CHRW as a director in 2022. Expertise in capital allocation, corporate governance, and investment management. | |
Jodee A. Kozlak Board | Chair of the Board | CEO of Kozlak Capital Partners; Director at K.B. Home; Director at MGIC Investment Corp. | Joined CHRW as a director in 2013. Former EVP at Target Corporation. Expertise in human capital strategy and digital transformation. | |
Kermit R. Crawford Board | Director | Director at Allstate Corporation; Director at Visa Inc.; Board Member at Northwestern Medicine North/Northwest Region; Trustee at The Field Museum | Joined CHRW as a director in 2020. Former President and COO of Rite Aid. Extensive experience in corporate governance and consumer-focused services. | |
Mark A. Goodburn Board | Director | Advisor to venture capital and private equity firms; Member of the Presidents National Advisory Council at Minnesota State University; Member of the Executive Board at Cox School of Business, SMU | Joined CHRW as a director in 2022. Former senior leader at KPMG. Expertise in finance, strategy, and global management. | |
Mary J. Steele Guilfoile Board | Director | Chair at MG Advisors, Inc.; Director at The Interpublic Group of Companies; Director at Pitney Bowes Inc.; Director at Avolta AG | Joined CHRW as a director in 2012. Extensive expertise in mergers and acquisitions, business integration, and financing. | |
Michael H. McGarry Board | Director | Director at U.S. Steel Corporation; Director at Shin Etsu Chemical Co., Ltd. | Joined CHRW as a director in 2024. Former CEO of PPG Industries. Expertise in corporate leadership and business transformation. | |
Paige K. Robbins Board | Director | None | Joined CHRW as a director in 2024. Former senior leader at W.W. Grainger. Expertise in sales, marketing, and global supply chain. | |
Timothy C. Gokey Board | Director | CEO and Director at Broadridge Financial Solutions; Director at Partnership for New York City | Joined CHRW as a director in 2017. Expertise in leadership, business execution, and public company operations. |
- Given that you're implementing a new operating model and expecting significant productivity improvements of 32% over 2023 and 2024 combined , how confident are you that these improvements are sustainable and won't negatively impact service quality or employee morale, especially as you decouple headcount growth from volume growth?
- You've mentioned that the freight market is in an elongated recession with no immediate signs of inflection , yet you're focusing on gaining market share and expanding margins ; how do you plan to achieve margin expansion in such a challenging environment without compromising on competitive pricing or sacrificing volumes?
- With the sale of your European Surface Transportation business to focus on your four core modes , can you elaborate on how this divestiture will impact your global operations and whether you foresee any risks in narrowing your geographic presence?
- Your goal is to deliver higher highs and higher lows over the course of freight market cycles, targeting 40% operating margins for NAST and 30% for Global Forwarding ; given the current tough market conditions, what specific actions are you taking to reach these targets, and how realistic are these margins in the near term?
- Given the leadership changes, including the transition of Arun Rajan to Chief Strategy and Innovation Officer and the appointment of a new CFO , how are you ensuring that these changes won't disrupt your ongoing transformation efforts, and what measures are in place to maintain continuity and effective execution of your strategy?
Recent press releases and 8-K filings for CHRW.
- Freight market remains challenging, with temporary seasonality driving spot rate increases that are still below carriers’ operating costs, reflecting a prolonged freight recession.
- Capacity is gradually burning down as excess capacity is exiting the market, supporting the company's asset-light and hybrid asset strategy (e.g., drop trailer business contributing 15%-20% of NAST volume).
- Operational excellence is highlighted, as demonstrated by Global Forwarding’s revenue growth, headcount reduction, and productivity improvements that the company aims to mirror in its NAST business when the market recovers.
- Mid-cycle operating margin targets have been reiterated, with a forecast of 40% for NAST, 30% for Global Forwarding, and an expected incremental operating income of $350-450 million by 2026, assuming a return to normalized market conditions.