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GARTNER INC (IT) Q4 2024 Earnings Summary

Executive Summary

  • Q4 2024 was ahead of expectations with revenue $1.715B (+8% YoY FX-neutral), adjusted EPS $5.45 (+79% YoY) and adjusted EBITDA $417M (+8% YoY). Free cash flow was $311M (+59% YoY) and operating cash flow $335M (+50% YoY) .
  • Contract Value reached $5.3B (+8% YoY FX-neutral); GTS CV $4.0B (+7%) and GBS CV $1.2B (+12%). Management highlighted accelerating CV and broad-based strength across sectors, sizes and regions .
  • FY2025 guidance introduced: revenue ≥$6.555B, EBITDA ≥$1.51B (≥23% margin), adjusted EPS ≥$11.45, FCF ≥$1.14B; Q1 2025 EBITDA ≥$345M. Management flagged ~2ppt FX headwind and ~9% OpEx growth as they accelerate hiring (GTS mid-single digit, GBS double digit) .
  • Key near-term stock catalysts: continued CV acceleration (tech vendor recovery), clarity on tax-planning impact (Q4 adjusted EPS benefited from a 25% adjusted tax-rate; normalized would be $3.37), and execution through Q1 renewals/NCVI phasing; watch non-subscription Research and public sector dynamics .

What Went Well and What Went Wrong

What Went Well

  • Accelerating CV and broad-based growth: “Fourth quarter contract value growth accelerated to almost 8%... CV growth was broad-based across practices, industry sectors, company sizes and geographic regions” .
  • Segment strength: Conferences +17% revenue (48% margin) and Consulting +19% revenue (35% margin) in Q4; Research contribution margin steady at 74% .
  • Cash generation and capital returns: Free cash flow $311M in Q4 and ~$1.4B FY; repurchased >$735M in 2024; liquidity ~$2.6B, leverage <2x, with continued buyback discipline .

What Went Wrong

  • Non-subscription Research caution: Management guided for continuation of second-half traffic trends and a prudent outlook for non-subscription revenue; this remains variable and sensitive to macro and small tech vendor dynamics .
  • FX headwind and OpEx growth: FY2025 outlook includes ~2ppt FX headwind to revenue/EBITDA and ~9% implied OpEx growth as hiring accelerates, tempering margin expansion near term .
  • Government/public sector uncertainty and China softness: U.S. Federal renewals are spread through the year and management remains “thoughtful” about public sector hiring; China large-client environment remains challenging; Europe steady but no upside surprise .

Financial Results

MetricQ2 2024Q3 2024Q4 2024
Revenue ($USD Millions)$1,595.1 $1,484.3 $1,715.1
GAAP Diluted EPS ($)$2.93 $5.32 $5.11
Adjusted EPS ($)$3.22 $2.50 $5.45
Adjusted EBITDA ($USD Millions)$416 $340 $417
Operating Cash Flow ($USD Millions)$370 $591 $335
Free Cash Flow ($USD Millions)$341 $565 $311
Total Contribution Margin (%)68% 68% 66%

Segment breakdown and margins:

MetricQ2 2024Q3 2024Q4 2024
Research Revenue ($USD Millions)$1,266.0 $1,280.9 $1,310.6
Conferences Revenue ($USD Millions)$186.1 $75.8 $251.3
Consulting Revenue ($USD Millions)$143.0 $127.6 $153.2
Research Contribution Margin (%)73.7% 73.7% 74%
Conferences Contribution Margin (%)58.1% 40.2% 48%
Consulting Contribution Margin (%)37.6% 32.5% 35%

Key KPIs:

KPIQ2 2024Q3 2024Q4 2024
Contract Value (CV) Total ($USD Billions)$4.9 $5.0 $5.3
GTS CV ($USD Billions)$3.8 $3.9 $4.0
GBS CV ($USD Billions)$1.1 $1.2 $1.2
GTS Wallet Retention (%)101% 101% 102%
GBS Wallet Retention (%)106% 106% 106%
GTS New Business Growth (%)8% 8% 13%
GBS New Business Growth (%)16% 10% 15%
Contract Optimization Revenue ($USD Millions)$36 $26 $50 (incl. ~$8M pulled forward)
Consulting Backlog ($USD Millions)$199 $218 $192
Diluted Shares (Millions, weighted avg)78.3 78.0 78.0

Notes:

  • Q3 operating cash flow included ~$300M conference cancellation insurance proceeds; associated taxes paid in Q4 .
  • Q4 adjusted EPS benefited from tax planning (adjusted tax rate -25%); if 23%, adjusted EPS would have been $3.37 .

Guidance Changes

MetricPeriodPrevious GuidanceCurrent GuidanceChange
Research Revenue ($USD Billions)FY 2025≥$5.365 Introduced
Conferences Revenue ($USD Millions)FY 2025≥$625 Introduced
Consulting Revenue ($USD Millions)FY 2025≥$565 Introduced
Consolidated Revenue ($USD Billions)FY 2025≥$6.555 Introduced
EBITDA ($USD Billions)FY 2025≥$1.51 (≥23% margin) Introduced
Adjusted EPS ($)FY 2025≥$11.45 Introduced
Free Cash Flow ($USD Billions)FY 2025≥$1.14 (≈140% of GAAP NI) Introduced
EBITDA ($USD Millions)Q1 2025≥$345 Introduced
FX ImpactFY 2025≈2ppt headwind to revenue/EBITDA Introduced
Shares (Millions)FY 202578 (repurchases to offset dilution) Introduced
Sales QBH GrowthFY 2025GTS mid-single digit; GBS double-digit Introduced
Implied OpEx GrowthFY 2025≈9% YoY Introduced

Earnings Call Themes & Trends

TopicQ2 2024 (Prev. -2Q)Q3 2024 (Prev. -1Q)Q4 2024 (Current)Trend
AI/technology initiativesClients “easing into” GenAI spend; Gartner supports use-case prioritization; internal prototypes to boost productivity Conference keynotes focused on implementing AI at pace; strong client interest “AI is fantastic for us”; many internal initiatives; main value in helping clients harness AI Persistent high client interest; internal adoption broadening
Tech vendor marketSmall tech vendors challenged; dynamic territory planning to prioritize funded areas Turned the corner; continued CV acceleration; strong new business “Recovered nicely”; expected to normalize over next several quarters Improving sequentially
Public sectorBudget challenges noted; diversified across 74 countries Not a big swing factor; renewals evenly phased; Q1 slightly heavier “Thoughtful” hiring; U.S. public sector unchanged vs Q4 trends; renewals spread, 85% GTS Cautious near term; stable overall
Pricing/inflationTarget price increases to offset wage inflation Standard ~3–4% annual increases ~4% average on Nov 1, product/geography-specific; normal pushback Steady discipline
GeographiesBroad-based CV growth; majority top-10 countries double/high single digit Broad-based; steady environment Europe steady; China challenging, better at tier-below large clients Mixed; China remains headwind
Non-subscription ResearchOutlook revised to ~$305M FY2024; variable In line with expectations; tough Q3 compare Continuation of second-half traffic trends built into guidance Cautious
Capital returns/M&ABoard added $600M authorization; buybacks favored, tuck-in M&A optionality Authorization >$1B; ongoing opportunistic buybacks $735M repurchases FY; philosophy: price-sensitive, opportunistic, disciplined Continued repurchases

Management Commentary

  • “Fourth quarter financial results were ahead of expectations. Contract value growth accelerated... In 2025, we will continue to accelerate hiring, keeping us on a path to long-term, sustained, double-digit growth.” — Gene Hall, CEO .
  • “Adjusted EPS was $5.45... This includes a benefit in the quarter from our tax planning initiatives.” — Craig Safian, CFO .
  • “With 12% to 16% Research CV growth, we will deliver double-digit revenue growth... and expand EBITDA margins modestly over time.” — Craig Safian, CFO .

Q&A Highlights

  • NCVI phasing and Q1 prudence: Q1 has slightly higher renewals and lowest new business; guidance builds prudent NCVI phasing; not guiding CV, but execution improving .
  • Tech vendor normalization: Management expects continued acceleration over several quarters; small tech remains a drag but new business rebounded .
  • Public sector approach: Highly diversified across 74 countries; U.S. trends unchanged versus Q4; thoughtful hiring near term .
  • Buybacks discipline: Price-sensitive, opportunistic, disciplined; excess cash and FCF enable both buybacks and tuck-in M&A .
  • Pricing: Nov 1 price actions just under 4% on average; tailored by product/geography; typical pushback .

Estimates Context

  • Wall Street consensus (S&P Global) for Q4 2024 EPS and revenue was unavailable due to data access limits at the time of query; therefore, explicit vs-consensus comparisons are not provided. Values would normally be retrieved from S&P Global.*
  • Management guidance anchors FY2025 modeling: revenue ≥$6.555B, EBITDA ≥$1.51B (≥23% margin), adjusted EPS ≥$11.45, FCF ≥$1.14B; FX headwind ≈2ppt and OpEx growth ≈9% imply conservative initial margins with hiring ramp .

*Values retrieved from S&P Global.

Key Takeaways for Investors

  • CV momentum is improving with tech vendor recovery; watch sequential CV exit rates and Q1 NCVI to gauge trajectory toward double-digit CV growth .
  • Q4 adjusted EPS included a sizable tax-rate benefit; normalize for FY2025 (≥$11.45 guided) and focus on operating drivers versus tax effects .
  • Segment trends supportive: Conferences scaling (largest Q4 quarter; plan for 53 in-person events in 2025) and Consulting backlog strength; non-subscription Research remains the swing-factor .
  • Hiring acceleration is a deliberate investment; expect near-term OpEx growth (~9%) to weigh on margins before productivity gains lift profitability .
  • Balance sheet and cash generation support continued buybacks; management will likely act on volatility with opportunistic repurchases .
  • Macro/FX watch: ~2ppt FX headwind embedded; Europe steady, China challenging; diversified public sector mitigates U.S. government renewal risk .
  • Near-term trading setup: Potential upside from continued CV acceleration and clarity on Q1 EBITDA (≥$345M); risks from non-subscription softness and public sector headline sensitivity .

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