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    Gartner Inc (IT)

    Board Change

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    Business Description

    Gartner, Inc. is a global company that operates through three main business segments: Research, Conferences, and Consulting. The company primarily sells research products through subscription contracts, which are mostly non-cancellable and non-refundable, contributing significantly to its growth and profitability . Gartner also provides opportunities for learning and networking through its Conferences segment and offers custom analysis and support for technology-driven strategic initiatives via its Consulting segment . The company's business model emphasizes recurring revenue, particularly through its Research segment, supporting sustained growth and high free cash flow generation .

    1. Research - Generates revenue through subscription contracts for research products, recognized ratably over the contract term, with high gross margins and retention rates .
    2. Conferences - Provides learning, sharing, and networking opportunities through events like the Gartner Symposium/Xpo series, with revenue recognized upon event completion .
    3. Consulting - Offers custom analysis and support for technology-driven strategic initiatives, with revenues from fixed fee or time and materials engagements, recognized as performance obligations are satisfied .

    Key Metrics

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    Executive Team

    NamePositionStart DateShort Bio
    Eugene A. HallChief Executive Officer2004Eugene A. Hall has been the Chief Executive Officer of Gartner, Inc. since 2004. Before joining Gartner, he was a senior executive at Automatic Data Processing, Inc., where he served as President of the Employer Services Major Accounts Division. Prior to ADP, he spent 16 years at McKinsey & Company, most recently as a director .
    Craig W. SafianExecutive Vice President, Chief Financial OfficerJune 2014Craig W. Safian has been serving as the Executive Vice President, Chief Financial Officer of Gartner, Inc. since June 2014. He has been with Gartner for over 21 years, holding various positions such as Group Vice President, Global Finance and Strategy & Business Development .
    Alwyn DawkinsExecutive Vice President, Global Business SalesJuly 2020Alwyn Dawkins is the Executive Vice President, Global Business Sales at Gartner. He has been in this role since July 2020. Before that, he led the Conferences function from 2008 to 2020. Dawkins joined Gartner in 2002 and has held various leadership positions .
    Scott HenselExecutive Vice President, Global Services & DeliveryNovember 2020Scott Hensel is the Executive Vice President, Global Services & Delivery at Gartner, a position he has held since November 2020. Prior to this role, he served as Executive Vice President, Consulting. He joined Gartner in 2017 .
    Robin KranichExecutive Vice President, Chief Human Resources OfficerMay 2008Robin Kranich is the Executive Vice President, Chief Human Resources Officer at Gartner, having served in this role since May 2008. She has been with Gartner for over 29 years, holding various senior positions .
    Yvonne GenoveseExecutive Vice President, Global Product ManagementNovember 2020Yvonne Genovese is the Executive Vice President, Global Product Management at Gartner Inc. She has held this position since November 2020. Ms. Genovese has been with Gartner for 24 years, during which she has served in various roles .
    Claire HerkesExecutive Vice President, ConferencesJuly 2020Claire Herkes is the Executive Vice President, Conferences at Gartner, having held this position since July 2020. She joined Gartner in 2005 and has taken on various roles with increasing leadership responsibility within the Conferences business .
    Akhil JainExecutive Vice President, ConsultingJanuary 2021Akhil Jain is the Executive Vice President, Consulting at Gartner Inc. He joined Gartner in January 2021 as Senior Vice President, Consulting. Before joining Gartner, he was Senior Vice President at State Street Corporation .
    Thomas S. KimExecutive Vice President, General Counsel & SecretaryApril 2023Thomas S. Kim has been serving as the Executive Vice President, General Counsel & Secretary at Gartner, Inc. since April 2023. Before joining Gartner, he was the Chief Legal Officer and Company Secretary of Thomson Reuters Corp. .
    Kenneth AllardExecutive Vice President, Digital MarketsApril 2019Kenneth Allard is the Executive Vice President, Digital Markets at Gartner since April 2019. He joined Gartner as Group Vice President, Consulting in 2017 following the acquisition of L2, Inc., where he was CEO .
    Joe BeckExecutive Vice President, Global Technology SalesNovember 2017Joe Beck is the Executive Vice President, Global Technology Sales at Gartner, a position he has held since November 2017. He has been with Gartner for over 30 years, having joined the company in 1997 when Gartner acquired Datapro Information Services .
    Altaf RupaniExecutive Vice President, Chief Information OfficerOctober 2023Altaf Rupani is the Executive Vice President, Chief Information Officer at Gartner, having started in this role in October 2023. Before joining Gartner, he was the Senior Vice President, Head of Digital and Emerging Technologies and Guardian India for Guardian Life .
    Valentin T. SribarExecutive Vice President, Research & AdvisoryJanuary 2022Valentin T. Sribar is the Executive Vice President, Research & Advisory at Gartner, a position he has held since January 2022. He has been with Gartner and the Meta Group, which Gartner acquired in 2005, for over 31 years .
    William James WartinbeeExecutive Vice President, Global Sales Strategy & OperationsDecember 2020William James Wartinbee is the Executive Vice President, Global Sales Strategy & Operations (GSSO) at Gartner, a role he has held since December 2020. In this position, he leads efforts to improve seller productivity through process design, territory planning, technology, training, and analytics .

    Questions to Ask Management

    1. Given that it takes new salespeople three years to reach full productivity and you've accelerated hiring to support growth in 2025 and beyond, how are you mitigating the short-term impact on sales effectiveness and ensuring these investments translate into near-term revenue growth?

    2. With approximately 50% of Net Contract Value Increase and 40% of annual new business occurring in the fourth quarter, how are you managing the risks associated with such a significant concentration of business, and what factors give you confidence in meeting your CV growth targets amid market uncertainties?

    3. Despite indicating a robust pipeline for GTS enterprise leaders, growth in this segment appears to have decelerated; can you elaborate on the specific challenges impacting GTS and the strategies you're implementing to return to 12%-16% growth over the medium term?

    4. Considering the variability and lumpiness in your contract optimization consulting business, particularly after a 98% growth in Q3 last year, how do you plan to achieve more consistent growth, and what measures are you taking to mitigate quarterly volatility?

    5. With your pricing strategy focused on offsetting wage inflation through price increases of under 4%, how are you balancing margin preservation with client retention, and is there potential to adopt a more aggressive pricing approach without adversely affecting renewals?

    Share Repurchase Program

    Program DetailsProgram 1Program 2
    Approval DateMay 2015 February 2021 to July 2024
    End Date/DurationN/AN/A
    Total additional amount$1.2 billion $4.1 billion
    Remaining authorization amountN/A$1.0 billion as of September 30, 2024
    DetailsN/AIncludes $600 million authorized in July 2024

    Debt Maturity Schedule

    YearAmount Due (in billions)Debt TypeInterest Rate (%)% of Total Debt
    20280.84.50% Senior Notes4.5032.0% = (0.8 / 2.5) * 100
    20290.63.625% Senior Notes3.62524.0% = (0.6 / 2.5) * 100
    20300.83.75% Senior Notes3.7532.0% = (0.8 / 2.5) * 100
    20350.005State of Connecticut Loan1.750.2% = (0.005 / 2.5) * 100

    Auditor

    NameStart DateEnd DateReason for Change
    KPMG LLP1996 PresentCurrent auditor

    Latest news

    Recent developments and announcements about IT.

    Corporate Leadership

      Leadership Change

      ·
      Jan 7, 2025, 11:25 AM

      Who is leaving: Mr. Alwyn Dawkins, Executive Vice President, Global Business Sales at Gartner, Inc., is stepping down effective January 6, 2025, due to his retirement. He will remain with the company until at least March 31, 2025, to ensure a smooth transition.

      Why: His departure is connected to his retirement, and there is no disagreement with the company regarding strategy, financials, or business practices.

      Who is stepping up: The document does not specify who will take over Mr. Dawkins' responsibilities at this time.

      Board Change

      ·
      Dec 3, 2024, 10:22 PM

      James Smith has retired from the Board of Directors of Gartner, Inc. effective December 2, 2024. He has been a member since 2002 and his retirement is not due to any disagreement with the company .