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GARTNER (IT)

Gartner, Inc. is a global company that operates through three main business segments: Research, Conferences, and Consulting. The company primarily sells research products through subscription contracts, which are mostly non-cancellable and non-refundable, contributing significantly to its growth and profitability . Gartner also provides opportunities for learning and networking through its Conferences segment and offers custom analysis and support for technology-driven strategic initiatives via its Consulting segment . The company's business model emphasizes recurring revenue, particularly through its Research segment, supporting sustained growth and high free cash flow generation .

  1. Research - Generates revenue through subscription contracts for research products, recognized ratably over the contract term, with high gross margins and retention rates .
  2. Conferences - Provides learning, sharing, and networking opportunities through events like the Gartner Symposium/Xpo series, with revenue recognized upon event completion .
  3. Consulting - Offers custom analysis and support for technology-driven strategic initiatives, with revenues from fixed fee or time and materials engagements, recognized as performance obligations are satisfied .

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NamePositionExternal RolesShort Bio

Eugene A. Hall

ExecutiveBoard

Chief Executive Officer

None

CEO of Gartner since 2004. Former senior executive at ADP and director at McKinsey & Company.

View Report →

Akhil Jain

Executive

Executive Vice President, Consulting

None

EVP since 2021. Joined Gartner in 2021. Former Senior Vice President at State Street Corporation and Partner at McKinsey & Company.

Altaf Rupani

Executive

Executive Vice President, CIO

None

EVP and CIO since 2023. Previously held senior roles at Guardian Life, NBCUniversal, and Dow Jones.

Alwyn Dawkins

Executive

Executive Vice President, Global Business Sales

None

EVP since 2020. Joined Gartner in 2002. Recently announced retirement effective January 6, 2025.

Claire Herkes

Executive

Executive Vice President, Conferences

None

EVP since 2020. Joined Gartner in 2005. Previously held senior roles in product management, operations, and emerging markets.

Craig W. Safian

Executive

Executive Vice President, CFO

None

CFO since 2014. Over 21 years at Gartner, previously held roles in finance and strategy. Formerly at Headstrong and Bristol-Myers Squibb.

Joe Beck

Executive

Executive Vice President, Global Technology Sales

None

EVP since 2017. Joined Gartner in 1997 through the acquisition of Datapro Information Services.

Kenneth Allard

Executive

Executive Vice President, Digital Markets

None

EVP since 2019. Joined Gartner in 2017 after the acquisition of L2, Inc., where he was CEO.

Robin Kranich

Executive

Executive Vice President, Chief Human Resources Officer

None

EVP since 2008. Over 29 years at Gartner, held various leadership roles in research, sales, and executive programs.

Scott Hensel

Executive

Executive Vice President, Global Services & Delivery

None

EVP since 2020. Joined Gartner in 2017. Formerly President at Terex Services and Partner at McKinsey & Company.

Thomas S. Kim

Executive

Executive Vice President, General Counsel & Secretary

None

EVP since 2023. Previously Chief Legal Officer at Thomson Reuters and held various leadership roles at Reuters Group Plc.

Valentin T. Sribar

Executive

Executive Vice President, Research & Advisory

None

EVP since 2020. Over 31 years at Gartner, including time at Meta Group before its acquisition by Gartner.

William James Wartinbee

Executive

Executive Vice President, Global Sales Strategy & Operations

None

EVP since 2020. Joined Gartner in 2011. Previously a management consultant at McKinsey & Company and ZS Associates.

Yvonne Genovese

Executive

Executive Vice President, Global Product Management

None

EVP since 2020. Joined Gartner in 2000. Held leadership roles in CIO and Technology & Service Provider practices.

Anne Sutherland Fuchs

Board

Director

None

Director since 1999. Former Group President at J.C. Penney and Chair of NYC Commission on Women\u2019s Issues.

Diana S. Ferguson

Board

Director

Chair of Sally Beauty Holdings, Director at Mattel

Director since 2021. Former CFO of Cleveland Avenue and Chicago Board of Education.

Eileen M. Serra

Board

Director

Director at Capital One and Boxed, Inc.

Director since 2017. Former CEO of Chase Card Services and Senior Advisor at JPMorgan Chase.

James C. Smith

Board

Chairman of the Board

None

Chairman since 2004. Former CEO of a major corporation.

Karen E. Dykstra

Board

Director

Director at Arm Limited

Director since 2023. Former CFO of VMware and AOL. Former Partner at Plainfield Asset Management.

Peter E. Bisson

Board

Director

Director at ADP

Director since 2016. Former McKinsey & Company Director and Global Leader of the High Tech Practice.

Raul E. Cesan

Board

Director

Managing Partner at Commercial Worldwide LLC

Director since 2012. Former President and COO of Schering-Plough Corporation.

Richard J. Bressler

Board

Director

Director at iHeartMedia

Director since 2006. President, COO, and CFO of iHeartMedia. Former CFO of Clear Channel Outdoor Holdings and Viacom Inc.

Stephen G. Pagliuca

Board

Director

Senior Advisor at Bain Capital, Co-Owner of Boston Celtics and Atalanta BC

Director since 1990. Senior Advisor at Bain Capital. Managing Partner of Boston Celtics and Co-Chairman of Atalanta BC.

William O. Grabe

Board

Director

Advisory Director at General Atlantic, Director at Lenovo

Director since 1993. Former Vice President at IBM.

  1. Given that it takes new salespeople three years to reach full productivity and you've accelerated hiring to support growth in 2025 and beyond, how are you mitigating the short-term impact on sales effectiveness and ensuring these investments translate into near-term revenue growth?

  2. With approximately 50% of Net Contract Value Increase and 40% of annual new business occurring in the fourth quarter, how are you managing the risks associated with such a significant concentration of business, and what factors give you confidence in meeting your CV growth targets amid market uncertainties?

  3. Despite indicating a robust pipeline for GTS enterprise leaders, growth in this segment appears to have decelerated; can you elaborate on the specific challenges impacting GTS and the strategies you're implementing to return to 12%-16% growth over the medium term?

  4. Considering the variability and lumpiness in your contract optimization consulting business, particularly after a 98% growth in Q3 last year, how do you plan to achieve more consistent growth, and what measures are you taking to mitigate quarterly volatility?

  5. With your pricing strategy focused on offsetting wage inflation through price increases of under 4%, how are you balancing margin preservation with client retention, and is there potential to adopt a more aggressive pricing approach without adversely affecting renewals?

Program DetailsProgram 1Program 2
Approval DateMay 2015 February 2021 to July 2024
End Date/DurationN/AN/A
Total additional amount$1.2 billion $4.1 billion
Remaining authorization amountN/A$1.0 billion as of September 30, 2024
DetailsN/AIncludes $600 million authorized in July 2024
YearAmount Due (in billions)Debt TypeInterest Rate (%)% of Total Debt
20280.84.50% Senior Notes4.5032.0% = (0.8 / 2.5) * 100
20290.63.625% Senior Notes3.62524.0% = (0.6 / 2.5) * 100
20300.83.75% Senior Notes3.7532.0% = (0.8 / 2.5) * 100
20350.005State of Connecticut Loan1.750.2% = (0.005 / 2.5) * 100
NameStart DateEnd DateReason for Change
KPMG LLP1996 PresentCurrent auditor

Notable M&A activity and strategic investments in the past 3 years.

CompanyYearDetails

Formerly independent sales agent of Gartner research products in the Czech Republic

2023

In September 2023, Gartner acquired 100% of a formerly independent sales agent of its research products in the Czech Republic for $7.9 million in a deal that included both cash and deferred consideration, with the purchase price allocation being preliminary for certain tax matters.

Pulse Q&A Inc.

2021

On June 17, 2021, Gartner acquired 100% of the outstanding capital stock of Pulse Q&A Inc. for an aggregate purchase price of $30.0 million, involving $22.8 million in cash and potential future payments up to $4.5 million contingent on key employee retention; the acquisition was recorded with $30.6 million in goodwill and intangible assets.

Recent press releases and 8-K filings for IT.

Gartner forecasts 9.8% growth in worldwide IT spending for 2026
·$IT
  • Gartner expects global IT spending to reach $6.08 trillion in 2026, up 9.8% from 2025.
  • Major segment forecasts for 2026 include Data Center Systems at $582.45 billion (+19.0%), Software at $1.433 trillion (+15.2%), IT Services at $1.869 trillion (+8.7%), Devices at $836.28 billion (+6.8%), and Communications Services at $1.363 trillion (+4.5%).
  • Growth is being driven by increased investment in AI infrastructure—notably AI-optimized server racks amid supply constraints—and strong demand for AI-enabled devices and mobile/PC shipments.
  • Ubiquitous GenAI features are raising enterprise software costs, though vertical-specific software buyers remain more sensitive to policy shifts and market uncertainties.
6 hours ago
Locus Robotics reports record 6 billion picks milestone
·$IT
Revenue Acceleration/Inflection
  • Locus Robotics surpassed 6 billion total picks worldwide, achieving the last billion in just 24 weeks—its fastest pace yet.
  • Year-to-date volume is up 30–40% y/y, with throughput of 200–300 units/sec (~45 million picks/week) and projected to reach 60 million/week in Q4 peak season.
  • Deployments of incremental peak-season robots have increased nearly 50% y/y, highlighting rapid customer adoption.
  • Operates one of the largest autonomous warehouse robot fleets with tens of thousands of bots across North America, EMEA, and APAC; recognized in five Gartner Hype Cycles, the RBR50 list, and as a two-time Fortress Cybersecurity Award winner.
13 hours ago
Lenovo launches Agent AI capabilities in workforce portfolio
·$IT
Product Launch
  • Lenovo introduced new Agenten-KI capabilities at the core of its AI-driven Workforce Portfolio, promising measurable ROI with generative AI delivering returns and productivity set to double by 2027 per IDC forecast.
  • The portfolio unifies devices (including AI PCs like ThinkPad X1 Carbon and X9), services and TruScale Device as a Service into a single enterprise-ready solution for faster AI integration and security.
  • Three pillars underpin the offering: personalized work through Agent Intelligence reducing support tickets by up to 30%; intelligent devices delivering up to 10× performance gains and initial savings for customers like Scyne and Staples.
  • TruScale DaaS provides a flexible, outcome-based model with up to 57% cost savings per workstation, enhanced by sustainability tools (Carbon Impact Portal) and zero-trust security.
2 days ago
Thales launches Europe’s first certified post-quantum smart card
·$IT
Product Launch
  • Thales launched Europe’s first ANSSI-certified post-quantum smart card, MultiApp 5.2 Premium PQC, achieving EAL6+2 Common Criteria certification to resist large-scale quantum computing threats.
  • The card integrates novel network security mechanisms into a smart card form factor for applications such as eIDs, healthcare cards and driving licenses, ensuring strong identity protection without altering user experience.
  • It employs next-generation digital signature algorithms standardized by NIST, enabling tamper-proof authentication against future quantum attacks.
  • Certification by ANSSI in collaboration with CEA-Leti highlights Thales’ leadership in digital security and establishes a trust foundation for future government and institutional eID deployments.
3 days ago
Crowd Connected named in UK Fast Growth Index 2025
·$IT
Revenue Acceleration/Inflection
  • Crowd Connected was recognized among the 50 fastest-growing privately held firms in the South of England for exceptional revenue growth and innovation in indoor positioning and spatial intelligence.
  • The company achieved a 90.5% compound annual growth rate and was featured in Sifted’s UK Startup Growth list earlier in 2025.
  • Previously named a Cool Vendor by Gartner in Indoor Location Technologies in 2022, underscoring its leadership in RTLS and spatial analytics.
  • Its software platform delivers indoor navigation, asset tracking, and occupancy analytics across events, smart buildings, healthcare, and education sectors.
8 days ago
Checkmarx One surpasses $150M ARR
·$IT
Revenue Acceleration/Inflection
  • Checkmarx One achieved $150 million ARR in three years, with 30% ARR growth and 20% customer growth year-to-date as of September 30, 2025.
  • The platform now protects 860+ of the world’s largest enterprises, analyzing 800 billion+ lines of code monthly, performing 4 million scans, and securing 3 million+ open-source packages.
  • Checkmarx One for Government earned FedRAMP Ready at the High Impact Level, the first AppSec solution to offer full SDLC coverage for federal use.
  • Recognized as a Leader in the 2025 Gartner Magic Quadrant for Application Security Testing, The Forrester Wave for Static AST, and IDC MarketScape for ASPM 2025.
8 days ago
Veracode named leader in Gartner Magic Quadrant for Application Security Testing
·$IT
M&A
  • Veracode was named a leader in the Gartner Magic Quadrant for Application Security Testing for the 11th consecutive year, recognized for its execution and completeness of vision.
  • Its AI-driven engine analyzes code across hundreds of languages and the unified Application Security Posture Management (ASPM) platform provides root-cause analysis and threat prioritization.
  • The 2025 report underscores the need for secure software development throughout the SDLC, managing vulnerabilities in complex supply chains, and a focus on cloud-native applications.
  • Recent M&A: acquired Longbow Security in 2024 and Phylum in 2025, adding real-time malicious package blocking and automated threat intelligence.
Oct 14, 2025, 3:50 PM
OfficeSpace acquires Dojo AI, becomes first AI operating system for the built environment
·$IT
M&A
  • OfficeSpace Software has acquired Dojo AI, integrating its patented AI for space planning and workplace analytics to create the first AI operating system for the built environment.
  • The technology automates 30–60% of space and occupancy planner workloads and has driven a 66% increase in occupancy through improved workplace design.
  • The enhanced platform now auto-generates stackplans, delivers predictive utilization forecasting, suggests optimal adjacencies, and deploys AI assistants for continuous portfolio optimization.
  • Backed by Vista Equity Partners and Resurgens Technology Partners, this move solidifies OfficeSpace’s leadership in AI-driven commercial real estate optimization.
Oct 8, 2025, 1:00 PM
KnowBe4 unveils AI agent training innovations
·$IT
Product Launch
  • KnowBe4's HRM+ platform introduces training for AI agents and human users to counter evolving cyber threats.
  • Gartner forecasts that 40% of enterprise applications will integrate specialized AI agents by end-2026, up from less than 5% today.
  • The platform's layered defenses include safe behavior training, attack simulations, and AI agent risk scoring.
  • HRM+ serves over 70,000 organizations worldwide as a best-of-suite Human Risk Management solution.
Oct 7, 2025, 7:42 PM
Thales launches Europe’s first certified quantum-resistant smartcard
·$IT
Product Launch
  • Thales introduced the MultiApp 5.2 Premium PQC, Europe’s first smartcard with quantum-resistant post-quantum cryptography, certified at EAL 6+2 by ANSSI for high-security applications.
  • The card integrates advanced digital signature algorithms standardized by NIST (FIPS 204) to secure eID cards, health cards, and driving licenses against quantum attacks.
  • Common Criteria EAL 6+2 certification confirms its robustness for critical government and institutional identity solutions.
  • The launch underscores Thales’s leadership in cybersecurity innovation, supported by €4 billion annual R&D investment and €20.6 billion in 2024 sales.
Oct 7, 2025, 6:00 AM