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Gartner, Inc. is a global company that operates through three main business segments: Research, Conferences, and Consulting. The company primarily sells research products through subscription contracts, which are mostly non-cancellable and non-refundable, contributing significantly to its growth and profitability . Gartner also provides opportunities for learning and networking through its Conferences segment and offers custom analysis and support for technology-driven strategic initiatives via its Consulting segment . The company's business model emphasizes recurring revenue, particularly through its Research segment, supporting sustained growth and high free cash flow generation .
- Research - Generates revenue through subscription contracts for research products, recognized ratably over the contract term, with high gross margins and retention rates .
- Conferences - Provides learning, sharing, and networking opportunities through events like the Gartner Symposium/Xpo series, with revenue recognized upon event completion .
- Consulting - Offers custom analysis and support for technology-driven strategic initiatives, with revenues from fixed fee or time and materials engagements, recognized as performance obligations are satisfied .
| Name | Position | External Roles | Short Bio | |
|---|---|---|---|---|
Eugene A. Hall ExecutiveBoard | Chief Executive Officer | None | CEO of Gartner since 2004. Former senior executive at ADP and director at McKinsey & Company. | View Report → |
Akhil Jain Executive | Executive Vice President, Consulting | None | EVP since 2021. Joined Gartner in 2021. Former Senior Vice President at State Street Corporation and Partner at McKinsey & Company. | |
Altaf Rupani Executive | Executive Vice President, CIO | None | EVP and CIO since 2023. Previously held senior roles at Guardian Life, NBCUniversal, and Dow Jones. | |
Alwyn Dawkins Executive | Executive Vice President, Global Business Sales | None | EVP since 2020. Joined Gartner in 2002. Recently announced retirement effective January 6, 2025. | |
Claire Herkes Executive | Executive Vice President, Conferences | None | EVP since 2020. Joined Gartner in 2005. Previously held senior roles in product management, operations, and emerging markets. | |
Craig W. Safian Executive | Executive Vice President, CFO | None | CFO since 2014. Over 21 years at Gartner, previously held roles in finance and strategy. Formerly at Headstrong and Bristol-Myers Squibb. | |
Joe Beck Executive | Executive Vice President, Global Technology Sales | None | EVP since 2017. Joined Gartner in 1997 through the acquisition of Datapro Information Services. | |
Kenneth Allard Executive | Executive Vice President, Digital Markets | None | EVP since 2019. Joined Gartner in 2017 after the acquisition of L2, Inc., where he was CEO. | |
Robin Kranich Executive | Executive Vice President, Chief Human Resources Officer | None | EVP since 2008. Over 29 years at Gartner, held various leadership roles in research, sales, and executive programs. | |
Scott Hensel Executive | Executive Vice President, Global Services & Delivery | None | EVP since 2020. Joined Gartner in 2017. Formerly President at Terex Services and Partner at McKinsey & Company. | |
Thomas S. Kim Executive | Executive Vice President, General Counsel & Secretary | None | EVP since 2023. Previously Chief Legal Officer at Thomson Reuters and held various leadership roles at Reuters Group Plc. | |
Valentin T. Sribar Executive | Executive Vice President, Research & Advisory | None | EVP since 2020. Over 31 years at Gartner, including time at Meta Group before its acquisition by Gartner. | |
William James Wartinbee Executive | Executive Vice President, Global Sales Strategy & Operations | None | EVP since 2020. Joined Gartner in 2011. Previously a management consultant at McKinsey & Company and ZS Associates. | |
Yvonne Genovese Executive | Executive Vice President, Global Product Management | None | EVP since 2020. Joined Gartner in 2000. Held leadership roles in CIO and Technology & Service Provider practices. | |
Anne Sutherland Fuchs Board | Director | None | Director since 1999. Former Group President at J.C. Penney and Chair of NYC Commission on Women\u2019s Issues. | |
Diana S. Ferguson Board | Director | Chair of Sally Beauty Holdings, Director at Mattel | Director since 2021. Former CFO of Cleveland Avenue and Chicago Board of Education. | |
Eileen M. Serra Board | Director | Director at Capital One and Boxed, Inc. | Director since 2017. Former CEO of Chase Card Services and Senior Advisor at JPMorgan Chase. | |
James C. Smith Board | Chairman of the Board | None | Chairman since 2004. Former CEO of a major corporation. | |
Karen E. Dykstra Board | Director | Director at Arm Limited | Director since 2023. Former CFO of VMware and AOL. Former Partner at Plainfield Asset Management. | |
Peter E. Bisson Board | Director | Director at ADP | Director since 2016. Former McKinsey & Company Director and Global Leader of the High Tech Practice. | |
Raul E. Cesan Board | Director | Managing Partner at Commercial Worldwide LLC | Director since 2012. Former President and COO of Schering-Plough Corporation. | |
Richard J. Bressler Board | Director | Director at iHeartMedia | Director since 2006. President, COO, and CFO of iHeartMedia. Former CFO of Clear Channel Outdoor Holdings and Viacom Inc. | |
Stephen G. Pagliuca Board | Director | Senior Advisor at Bain Capital, Co-Owner of Boston Celtics and Atalanta BC | Director since 1990. Senior Advisor at Bain Capital. Managing Partner of Boston Celtics and Co-Chairman of Atalanta BC. | |
William O. Grabe Board | Director | Advisory Director at General Atlantic, Director at Lenovo | Director since 1993. Former Vice President at IBM. |
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Given that it takes new salespeople three years to reach full productivity and you've accelerated hiring to support growth in 2025 and beyond, how are you mitigating the short-term impact on sales effectiveness and ensuring these investments translate into near-term revenue growth?
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With approximately 50% of Net Contract Value Increase and 40% of annual new business occurring in the fourth quarter, how are you managing the risks associated with such a significant concentration of business, and what factors give you confidence in meeting your CV growth targets amid market uncertainties?
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Despite indicating a robust pipeline for GTS enterprise leaders, growth in this segment appears to have decelerated; can you elaborate on the specific challenges impacting GTS and the strategies you're implementing to return to 12%-16% growth over the medium term?
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Considering the variability and lumpiness in your contract optimization consulting business, particularly after a 98% growth in Q3 last year, how do you plan to achieve more consistent growth, and what measures are you taking to mitigate quarterly volatility?
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With your pricing strategy focused on offsetting wage inflation through price increases of under 4%, how are you balancing margin preservation with client retention, and is there potential to adopt a more aggressive pricing approach without adversely affecting renewals?
Notable M&A activity and strategic investments in the past 3 years.
| Company | Year | Details |
|---|---|---|
Formerly independent sales agent of Gartner research products in the Czech Republic | 2023 | In September 2023, Gartner acquired 100% of a formerly independent sales agent of its research products in the Czech Republic for $7.9 million in a deal that included both cash and deferred consideration, with the purchase price allocation being preliminary for certain tax matters. |
Pulse Q&A Inc. | 2021 | On June 17, 2021, Gartner acquired 100% of the outstanding capital stock of Pulse Q&A Inc. for an aggregate purchase price of $30.0 million, involving $22.8 million in cash and potential future payments up to $4.5 million contingent on key employee retention; the acquisition was recorded with $30.6 million in goodwill and intangible assets. |
No recent press releases or 8-K filings found for IT.