Sign in

John Murphy

Claims President at PROGRESSIVE CORP/OH/PROGRESSIVE CORP/OH/
Executive

About John Murphy

Claims President of The Progressive Corporation since December 2021, responsible for claims strategy and resolution across all product lines; joined Progressive in 1992 after starting as a claims representative and holding multiple leadership roles in claims and customer operations. He holds a bachelor’s degree in psychology from the State University of New York at Albany . Company performance during his tenure includes 2024 net premiums written of $74.4B, combined ratio of 88.8, underwriting margin of 11.2%, and Gainshare factor of 1.78 (driving elevated annual cash payouts); Progressive’s 5-year TSR outperformed the S&P 500 by ~2.8x and its peer group by ~2.2x .

Past Roles

OrganizationRoleYearsStrategic Impact
The Progressive CorporationClaims PresidentDec 2021–PresentLeads claims strategy and resolution across all product lines .
The Progressive CorporationCustomer Relationship Management President~Feb 2016–Dec 2021Led customer care (sales & delivery), customer experience, systems experience, and operational support; scaled customer operations .
The Progressive CorporationCRM Business LeaderFeb 2015–Jan 2016Transitioned CRM operations, process improvements .
The Progressive CorporationPhysical Damage/Service Center Process Business Leader~2012–2015Optimized physical damage processes and service center operations .
The Progressive CorporationClaims Business Leader; Senior Claims Director; Regional Claims Manager; National Implementation Leader1992–2012Multi-state operational leadership and national process implementations .

External Roles

  • None disclosed in proxy statements or company leadership bios .

Fixed Compensation

Multi-year reported compensation (Summary Compensation Table):

Metric202220232024
Salary ($)$550,000 $576,539 $602,116
Stock Awards ($)$1,375,024 $1,450,083 $1,512,817
Non-Equity Incentive (Gainshare) ($)$473,000 $1,026,239 $1,071,766
All Other Compensation ($)$12,750 $12,000 $12,000
Total ($)$2,410,774 $3,064,861 $3,198,699

Additional salary reference: Committee-set annual salary for 2024 was $605,000 (+4.3% YoY), noting implementation timing differences with SCT reporting .

Performance Compensation

Annual Cash Incentive (Gainshare)

ComponentTargetMaximumActual 2024
Gainshare (as multiple of salary)1.00x 2.00x Factor 1.78
Dollar Target/Max ($)Target $602,116 Max $1,204,232 Paid $1,071,766

Gainshare drivers and matrices: Business unit profitability and PIF growth at product-level; agency auto, direct auto, special lines scored 2.00; property matrices scored 0.00; commercial lines scored 1.03; weighted to yield Gainshare factor 1.78 .

Equity Awards (2024 Grants)

Award TypeTarget UnitsMaximum UnitsVesting & Performance Conditions
Time-based RSUs2,945 n/aVest in equal tranches Jan 2027/2028/2029
Performance-based RSUs (Insurance Market Growth)4,417 11,043 (2.5x) 3-year (2024–2026) market outgrowth vs private passenger auto & commercial auto; profitability requirement: combined ratio ≤96 over latest 12 months; performance factor set July 2027; if profitability not met by Jan 31, 2029, forfeit .

Performance metrics and targets for market-growth awards:

  • Target outgrowth +2 percentage points; maximum +3.5 percentage points (per business line) .
  • Profitability gate: combined ratio 96 or better .

Upcoming Vesting Schedule (Unvested Time-Based RSUs Earned under Qualified Retirement)

DateUnits
01/01/20252,428
01/21/20253,595
01/20/20264,996
01/19/20274,079
01/18/20282,385
01/16/2029983

Rule of 70 eligibility (accelerated retirement vesting rights): Murphy satisfied; time-based equity value at 12/31/2024 $3,427,307; performance-based at maximum $8,344,509 (2024 awards become eligible 1/1/2025) .

Equity Ownership & Alignment

Ownership MeasureAmount
Beneficially owned common shares60,447 (less than 1%)
Units equivalent to common shares (deferred/RSU equivalents)12,678
Total interest (shares + equivalents)73,125
Unvested time-based RSUs (earned under qualified retirement)17,253; market value $4,133,991 (at $239.61)
Unearned performance-based RSUs not vested45,883; market value $10,994,026 (at $239.61)
Executive stock ownership guideline3x salary; counts 401(k), EDCP units, and unvested time-based RSUs; excludes performance-based RSUs
Compliance with guidelineAll NEOs, including Murphy, satisfied as of 1/31/2025
Hedging/derivatives policyProhibited (options, swaps, collars, exchange funds)
Pledging policyProhibited; no pledges reported

Insider transactions context (third-party aggregation):

  • GuruFocus reports Murphy owned ~58,675 shares as of 2025-09-19 and made 11 Form 4 sales over the past 5 years (net sale ~24,104 over 18 months) .
  • Note: Use Form 4s for exact dates/quantities; our attempt to fetch via insider-trades skill was unsuccessful due to access error; aggregate figures provide directional selling pressure context.

Employment Terms

TermKey Provision
Employment agreementNone (Progressive does not use employment agreements for executive officers)
Severance (Executive Separation Allowance Plan)3x salary; plus up to 18 months medical/dental/vision at employee rates; outplacement (~$13k). Murphy estimate at 12/31/2024: $1,815,000 severance; $28,502 health benefits .
Change-in-control (equity plans)Double-trigger: if awards are honored/assumed, accelerated vesting upon termination without cause or for good reason within 24 months; if not honored, immediate vest/cash-out at FMV; performance awards deemed earned at higher of target or performance to date .
CIC equity value (illustrative at 12/31/2024)Murphy: $8,822,201 (time-based + performance-based at target + dividend equivalents) .
Non-competeIncluded in equity agreements since 2021 awards .
Clawbacks & forfeitureDodd-Frank clawback policy (restatements); recovery of inflated payouts; forfeiture/recoupment for “disqualifying activity” including reputational harm and Code of Conduct violations .

Performance & Track Record

PeriodKey Operating/Shareholder Outcomes
2023Net premiums written +20%; PIF +9%; combined ratio 94.9; Gainshare factor 1.78; 5-year TSR exceeded S&P 500 by 1.9x (four-year outperformance vs peers 2.2x) .
2024Net premiums written $74.4B (+$12.9B YoY); PIF 35M (+~5M YoY); underwriting margin 11.2% (combined ratio 88.8); investment income $2.8B; Gainshare factor 1.78; 5-year TSR exceeded S&P 500 by ~2.8x and peer group by ~2.2x .

Compensation Structure Analysis

  • Heavy at-risk pay: 2024 targets for NEOs average 82% of target compensation at-risk and up to ~90% of maximum potential compensation; Murphy’s mix includes time-based (1.0x salary) and performance-based RSUs (1.5x salary target with up to 2.5x payout), and Gainshare (1.0x target, 2.0x max) .
  • Performance metrics tightened: Market-growth awards require outgrowing private passenger auto and commercial auto markets by 2–3.5pp and meeting a profit gate (≤96 combined ratio), curbing low-quality growth .
  • No pensions, no tax gross-ups, no hedging/pledging; clawback and reputational harm forfeiture provisions reduce agency risk .

Equity Vesting & Insider Selling Pressure

  • Significant scheduled vesting through 2029 under qualified retirement; near-term tranches in January 2025 and 2026 could coincide with Form 4 sales for tax/portfolio reasons, as commonly observed in executive vesting events .
  • Aggregate third-party Form 4 data suggests consistent net sales over recent periods; monitor filings around vest dates for incremental supply .

Compensation Peer Group & Benchmarking

  • For the Claims President role, market benchmarking used Mercer PCICS surveys for P&C claims executives at insurers with >$10B direct written premium; Murphy’s 2024 total compensation, assuming 1.00 performance factors, was above the 75th percentile in reviewed market data .

Say-on-Pay & Shareholder Feedback

  • 2024 say-on-pay approval: 95% of votes cast supported executive compensation program, indicating strong shareholder alignment .

Investment Implications

  • Alignment: Robust pay-for-performance design (market outgrowth + profit gate; companywide Gainshare) and strict hedging/pledging prohibitions support shareholder alignment. Murphy meets ownership guidelines (≥3x salary), and retirement eligibility further ties outcomes to long-term performance .
  • Retention risk: Qualified retirement vesting rights and sizable CIC equity protections lower voluntary departure risk; severance is salary-only (3x), limiting windfall risk vs peers .
  • Trading signals: Elevated 2024 Gainshare (1.78) and multi-year TSR outperformance reflect strong execution in claims and pricing; watch for periodic insider selling around January vesting dates and July performance certifications on PSUs (2027), which can create technical supply without signaling fundamental weakness .
  • Governance safeguards: No employment agreements, robust clawbacks, and reputational harm forfeiture provisions mitigate agency problems; absence of hedging/pledging reduces downside misalignment .