PayPal Holdings, Inc. is a leading technology platform that facilitates digital payments and commerce experiences for merchants and consumers globally. The company operates a two-sided network connecting 426 million active accounts across approximately 200 markets as of December 31, 2023, offering services such as person-to-person payments, merchant payment solutions, and cross-border transactions . PayPal's primary revenue streams include transaction revenues and revenues from other value-added services, with transaction revenues being the largest contributor . The company also offers credit products, including PayPal and Venmo branded credit products, and facilitates the purchase and sale of cryptocurrencies . PayPal's branded checkout and unbranded processing services, such as Braintree, are significant components of its business, with branded checkout being a key area of focus for growth .
- Transaction Revenues - Generates income from payment transactions and currency conversion fees, serving as the largest revenue stream.
- Branded Checkout Services - Provides a seamless checkout experience for consumers, focusing on enhancing user engagement and conversion rates.
- Unbranded Processing Services (Braintree) - Offers payment processing solutions for merchants, enabling them to accept various payment methods.
- Other Value-Added Services - Includes partnerships, referral fees, subscription fees, and interest on customer balances, contributing to diversified revenue streams.
- Credit Products - Offers PayPal and Venmo branded credit products, providing consumers with flexible payment options.
- Cryptocurrency Services - Facilitates the purchase and sale of cryptocurrencies, expanding digital asset accessibility for users.
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| Name | Position | External Roles | Short Bio | |
|---|---|---|---|---|
Aaron Webster Executive | EVP, Chief Enterprise Services Officer | None | Former Chief Risk Officer at SoFi; expertise in risk management and operations. | |
Alex Chriss Executive | President and CEO | None | Former EVP at Intuit; led Small Business Group with 20%+ CAGR; joined PayPal as CEO in 2023. | View Report → |
Diego Scotti Executive | EVP, GM – Consumer Group & Global Marketing | None | Former CMO at Verizon; extensive experience in marketing and consumer engagement. | |
Frank Keller Executive | EVP, GM – Large Enterprise & Merchant Group | None | Longtime PayPal leader; oversees merchant-facing products like Braintree and PayPal Checkout. | |
Jamie Miller Executive | EVP, Chief Financial Officer | Board Member at Qualcomm | Former CFO at Cargill and GE; extensive experience in finance and strategy. | |
Michelle Gill Executive | EVP, GM – Small Business & Financial Services | None | Former EVP at Intuit and SoFi; extensive experience in consumer lending and financial services. | |
Suzan Kereere Executive | President, Global Markets | Board Member at 3M | Former EVP at Fiserv and Visa; deep expertise in global payments and merchant solutions. | |
Ann M. Sarnoff Board | Director | Vice Chair at McDonough School of Business; Board Member at Realm Media and WTA Ventures | Former CEO of WarnerMedia Studios; expertise in media, consumer engagement, and partnerships. | |
David M. Moffett Board | Director | Trustee at Columbia Threadneedle Mutual Funds; Director at CSX Corporation | Former CEO of Freddie Mac; extensive experience in finance and corporate governance. | |
Deborah M. Messemer Board | Director | Board Member at Allogene Therapeutics and TPG | Former Managing Partner at KPMG; expertise in finance, accounting, and corporate governance. | |
Enrique Lores Board | Independent Chair of the Board | President and CEO of HP Inc.; Board Member at HP Inc. | CEO of HP Inc.; extensive leadership experience in technology and global business operations. | |
Frank D. Yeary Board | Director | Chair at Intel Corporation; Board Member at Mobileye; Managing Member at Darwin Capital | Former Vice Chancellor at UC Berkeley; expertise in finance, M&A, and corporate governance. | |
Gail J. McGovern Board | Director | CEO of American Red Cross; Board Member at DTE Energy; Trustee at Johns Hopkins | CEO of the American Red Cross; expertise in marketing, customer relations, and corporate governance. | |
Jonathan Christodoro Board | Director | Partner at Patriot Global Management | Experienced investor; former board member at Lyft, Xerox, and Herbalife. | |
Rodney C. Adkins Board | Director | President of 3RAM Group; Chair of Avnet; Director at UPS and W.W. Grainger | Former IBM executive; expertise in technology, corporate governance, and global business operations. |
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Given your expectation of lower volume and revenue growth in the second half of the year, despite increasing investment in strategic growth initiatives, how do you plan to offset the anticipated pressures on transaction margin dollars, especially considering the smaller tailwind from interest on customer balances and normalization in transaction and credit losses?
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With the competitive pressures from alternative payment methods like Apple Pay, particularly in the mobile payments market, how do you plan to maintain and grow your market share, especially when you acknowledge the increasing competition and changing dynamics in the industry?
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Braintree has begun contributing to transaction margin dollar growth for the first time in over two years, but you expect lower volume growth as you focus on profitable growth; how sustainable is this contribution from Braintree, and could prioritizing profitability over volume growth impact your competitive positioning in the long term?
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You have highlighted the untapped opportunity in the SMB market and the rollout of PPCP; what challenges have you faced in effectively penetrating the SMB segment previously, and how does your current strategy address these obstacles differently?
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Regarding the forthcoming opportunities in Europe with changes around NFC technology, how prepared is PayPal to capitalize on these changes, and what potential regulatory or competitive barriers could impede your ability to expand your omnichannel solutions in the European market?
Research analysts who have asked questions during PayPal Holdings earnings calls.
Darrin Peller
Wolfe Research, LLC
4 questions for PYPL
Harshita Rawat
AllianceBernstein
4 questions for PYPL
Ramsey El-Assal
Barclays
4 questions for PYPL
Tien-tsin Huang
JPMorgan Chase & Co.
4 questions for PYPL
Timothy Chiodo
UBS Group AG
4 questions for PYPL
Andrew Schmidt
Citigroup Inc.
3 questions for PYPL
Dan Dolev
Mizuho Financial Group
3 questions for PYPL
Jason Kupferberg
Bank of America
3 questions for PYPL
Sanjay Sakhrani
Keefe, Bruyette & Woods (KBW)
3 questions for PYPL
Trevor Williams
Jefferies LLC
3 questions for PYPL
Colin Sebastian
Baird
2 questions for PYPL
James Faucette
Morgan Stanley
2 questions for PYPL
Bryan Keane
Deutsche Bank
1 question for PYPL
Daniel Perlin
RBC Capital Markets
1 question for PYPL
William Nance
The Goldman Sachs Group, Inc.
1 question for PYPL
Recent press releases and 8-K filings for PYPL.
- PayPal introduced PayPal Ads Manager, enabling tens of millions of small businesses to monetize store traffic and generate high-margin ad revenue by becoming their own retail media networks.
- The solution leverages PayPal’s 25 years of payment experience, proprietary transaction graph and cross-merchant purchase insights to target shoppers based on real buying behavior.
- Available in early 2026 in the US (followed by the UK and Germany), the tool requires no upfront cost or minimum commitment and integrates via a simple SDK in minutes.
- Businesses can create new advertising inventory, manage campaigns across channels through a unified dashboard in the PayPal Merchant Portal, and reinvest ad proceeds into growth initiatives.
- U.S. customers earn 5% cash back on PayPal Buy Now Pay Later purchases (in-store and online) through December 31, 2025, with automatic application via the PayPal app.
- PayPal is rolling out Pay Monthly in-store across the U.S., issuing single-use virtual cards for split payments, automatic scheduling, tracking, and reminders.
- With 60% of shoppers feeling increased financial stress and 80% open to BNPL for holiday shopping, PayPal aims to support consumer spending and merchant conversion this season.
- The cash back incentive is designed to reduce cart abandonment, boost sales, and foster loyalty during the holiday peak.
- Zania closed an $18 million Series A round led by NEA, with participation from Anthology Fund, Palm Drive Capital, and senior executives from Amazon, Airbnb, PayPal, ByteDance, Reddit, Roblox, and PwC.
- Its agentic AI platform for security, risk, and compliance achieved 10× ARR growth in six months, enabling results up to 30× faster at 90% lower cost and over 94% accuracy.
- New funding will support tripling Zania’s engineering and go-to-market teams to accelerate deployment of its AI compliance agents.
- Fintech sector projected to grow significantly, fueled by digital payment demand, making PayPal and Block attractive long-term investments despite recent challenges.
- Block’s adjusted EPS rose 32% to $0.62, indicating improved profitability despite a slight revenue decline.
- Cash App’s buy-now-pay-later options are increasingly popular, driving a growing revenue stream for Block.
- Other consumer-oriented names like Bath & Body Works and BJ’s Restaurants show disappointing sales trends and lackluster earnings growth.
- Volatile and value stocks—including Floor & Decor, Terex, Regal Rexnord, and Compass Diversified—face sales declines, margin pressures, and low returns, underscoring sector risks.
- PayPal will sell approximately $7 billion of U.S. “Pay in 4” buy-now, pay-later receivables to funds managed by Blue Owl over two years, while retaining underwriting and servicing responsibilities.
- The deal supports PayPal’s balance-sheet-light credit model and is incorporated into its Q3 and full-year 2025 GAAP/non-GAAP EPS and transaction margin guidance.
- In 2024, PayPal processed over $33 billion of BNPL volume globally—up 21% year-over-year—with average order values more than 80% higher than standard checkout transactions.
- PayPal and Google launched a multiyear strategic partnership to advance frictionless digital commerce and AI-driven shopping experiences.
- The agreement embeds PayPal’s payment solutions—including branded checkout, Hyperwallet, and Payouts—across Google products and platforms.
- PayPal Enterprise Payments will process card transactions on Google Cloud, Ads, and Play, deepening integration and boosting PayPal’s role in Google’s ecosystem.
- The companies will co-develop agentic commerce standards via Google’s Agent Payments Protocol and merge PayPal’s global infrastructure with Google’s AI expertise.
- PayPal will reimagine its technology foundation on Google Cloud to power its next-generation commerce and payments platform.
- PayPal introduced PayPal links, a personalized one-time payment link feature for seamless P2P transfers across apps, borders, and currencies, with U.S. rollout immediately and expansion to the UK, Italy, and other markets later in September 2025.
- Crypto support (Bitcoin, Ethereum, and PYUSD) will soon be directly integrated into PayPal’s P2P payment flow, enabling transfers to PayPal, Venmo, and other digital wallets globally.
- P2P total payment volume grew 10% year-over-year in Q2 2025, and Venmo saw its highest TPV growth in three years.
- Links are private, one-time use, expire after 10 days, and allow users to manage, cancel, or remind recipients before funds are claimed, which are then available instantly upon acceptance.
- A temporary failure in PayPal’s fraud detection systems led German banks to block tens of billions of euros in direct debits, impacting over 30 million customers and triggering a 2.2 %–2.6 % premarket stock dip.
- Banks including Bayerische Landesbank, Hessische Landesbank and DZ Bank halted payments as a precaution after suspicious transactions passed through unchecked.
- The disruption created a significant backlog requiring manual processing, delaying merchant payouts and deliveries.
- PayPal confirmed the issue was a technical glitch, not a security breach, and quickly restored normal operations in collaboration with the banks.
- Despite the incident, 43 brokerages maintain an Outperform rating with an average price target well above current levels.
- PayPal is launching Pay with Crypto, enabling U.S. merchants to accept payments in 100+ cryptocurrencies while converting tokens to USD for merchants.
- The service will charge a 0.99% transaction fee, reducing costs by up to 90% compared to international credit card processing.
- Pay with Crypto integrates with wallets like Coinbase and MetaMask and will be available to U.S. merchants in the coming weeks.
- This launch builds on PayPal’s digital assets strategy, including its PYUSD stablecoin and recent global stablecoin partnerships.
- PayPal unveiled PayPal World, a global, technology-agnostic platform connecting major payment systems and wallets like PayPal and Venmo, reaching nearly two billion users.
- The platform, launching this fall, enables consumers to pay cross-border using domestic wallets and allows businesses to accept new payment options automatically without extra development.
- Launch partners include Mercado Pago, NPCI’s UPI, Tenpay Global, PayPal, and Venmo, with more wallets expected to join as PayPal World expands.
- PayPal and Venmo interoperability enables global peer-to-peer transfers, and Venmo will gain online and in-store merchant acceptance in 2026.