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    Saia Inc (SAIA)

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    Business Description

    Saia, Inc. is a transportation company headquartered in Johns Creek, Georgia, specializing in less-than-truckload (LTL) freight services. The company operates across 45 states in the U.S. and extends its services to Canada and Mexico through partnerships with third-party carriers. Saia provides a range of value-added services, including expedited transportation, logistics, and non-asset truckload solutions, supported by a robust network of facilities and a modern fleet.

    1. Less-Than-Truckload (LTL) Services - Transports shipments weighing between 100 and 10,000 pounds with options for time-definite and expedited delivery, accounting for the majority of the company's operations and revenue.
    2. Non-Asset Truckload Services - Offers truckload transportation solutions without owning the physical assets, leveraging partnerships to meet customer needs.
    3. Expedited Transportation - Provides fast and reliable shipping options for time-sensitive freight across North America.
    4. Logistics Services - Delivers comprehensive logistics solutions, including supply chain management and freight brokerage, to optimize customer operations.

    Key Metrics

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    Executive Team

    NamePositionStart DateShort Bio
    Frederick J. HolzgrefePresident and Chief Executive OfficerApril 2020Joined Saia in September 2014 as VP and CFO. Served as President and COO from May 2019 to April 2020. Extensive experience in industrial and distribution-related businesses.
    Douglas L. ColExecutive Vice President and Chief Financial OfficerJanuary 2020Joined Saia in 2014 as Treasurer. Promoted to CFO in January 2020 and has served as Secretary since February 2019.
    Patrick D. SugarExecutive Vice President of OperationsMarch 2021Joined Saia in December 2016. Previously served as VP of Linehaul and Industrial Engineering before promotion to EVP of Operations.
    Raymond R. RamuExecutive Vice President and Chief Customer OfficerMay 2015Joined Saia LTL Freight in December 1997. Previously served as VP of Sales - East from April 2007 to May 2015.
    Rohit LalExecutive Vice President and Chief Information OfficerAugust 2017Leads Saia's information technology team. Serving as EVP and CIO since August 2017.
    Anthony R. NorwoodExecutive Vice President and Chief Human Resources OfficerMarch 2022Joined Saia in March 2022. Previously VP, Human Resources - Corporate at Trane Technologies (April 2020 to March 2022) and held executive roles at Ingersoll Rand (2008 to 2020).
    Matthew BattehExecutive Vice President, Chief Financial Officer, and SecretaryMay 13, 2024 (expected)Joined Saia in 2015. Held roles including VP of Finance (2023-2024) and VP, Pricing and Analytics (2020-2023). Holds a BS in Finance from Auburn University and an MBA from Emory University.

    Questions to Ask Management

    1. Your operating ratio deteriorated by 170 basis points to 85.1% this quarter despite revenue growth; what specific cost control measures are you implementing to reverse this trend and improve operating efficiency?
    2. Given that your yield excluding fuel surcharge increased only 1.7% while contractual renewals were at 7.9%, can you explain the discrepancy and how mix and pricing initiatives will translate into higher realized yields moving forward?
    3. With weight per shipment declining by 0.8% and length of haul decreasing, how are you addressing these mix headwinds to optimize freight density and improve margin performance?
    4. Considering that salaries, wages, and benefits increased 15.5% due to headcount growth and wage increases, how do you plan to manage labor costs as you continue expanding your network while maintaining profitability?
    5. The recent Mastio survey indicated a decline in your service rankings; what specific initiatives are you undertaking to improve service quality and ensure customer satisfaction amid rapid network expansion and new employee onboarding?