UGI - Q1 2026
February 5, 2026
Transcript
Operator (participant)
Good day, and thank you for standing by. Welcome to the UGI Corporation Q1 2026 Earnings Conference Call. At this time, all participants are in a listen-only mode. After the speaker's presentation, there will be a question-and-answer session. To ask a question during the session, you will need to press star one one on your telephone. You will then hear an automated message advising that your hand is raised. To withdraw your question, please press star one one again. Please be advised that today's conference is being recorded. I would now like to hand the conference over to your first speaker, Tameka Morris, Vice President of Investor Relations and ESG. Please go ahead.
Tameka Morris (VP of Investor Relations and ESG)
Good morning, everyone. Thank you for joining our fiscal 2026 first quarter earnings call. With me today are Bob Flexon, President and CEO, and Sean O'Brien, CFO. On today's call, we will review our first quarter financial results and key business highlights before concluding with a question-and-answer session. Before we begin, let me remind you that our comments today include certain forward-looking statements which management believes to be reasonable as of today's date only. Actual results may differ significantly because of risks and uncertainties that are difficult to predict. Please read our earnings release and our annual report for an extensive list of factors that could affect results. We assume no duty to update or revise forward-looking statements to reflect events or circumstances that are different from expectations. We will also describe our business using certain non-GAAP financial measures.
Reconciliations of these measures to the comparable GAAP measures are available within our presentation. Now I'll turn the call over to Bob.
Bob Flexon (President and CEO)
Thanks, Tameka, and good morning. Yesterday, we announced fiscal 2026 first quarter total reportable segments EBIT of $441 million, up 5% over the prior year period, which is in line with our expectation. Our natural gas businesses produced strong results, driven by robust gas demand and the impact of the 2025 gas base rate case at our Pennsylvania utility. In our global LPG businesses, we capitalized on favorable weather in certain U.S. regions and more than offset the impact of the previously announced divestitures through effective margin management and disciplined cost control. Throughout the company, we continue to advance operational excellence, safety, and cultural transformation, establishing the framework that will position UGI to further unlock intrinsic value. We are seeing early benefits from these efforts with improved safety metrics, better operational efficiency at AmeriGas, and continued strength in our natural gas businesses.
In parallel, we are also positioning the company for the future through strong capital discipline with our LPG portfolio optimization substantially complete and our natural gas infrastructure well situated to capture growing demand in Pennsylvania. I'll turn to the next slide. Safety remains foundational to everything we do, and I believe this to be a leading indicator of a well-run company. Across the enterprise, we saw year-over-year improvement in our safety metrics, and specifically at AmeriGas, a 45% reduction in recordable incidents and 60% less lost time injuries compared to the prior year period. The operational transformation at AmeriGas continues to yield improved metrics. For instance, we've seen a reduction in our zero fill rates and average miles driven to serve customers, all while delivering slightly higher retail volumes than last year.
We've also experienced a reduction in customer service call volumes and continued improvement in our customer satisfaction metrics. AmeriGas now has an A-minus ranking from the Better Business Bureau, and this quarter, we achieved the highest Net Promoter Score since we launched the current methodology in 2023, reflecting better processes and the progress being made to create efficient operations and optimal customer service. Taken together, our progress is delivering results, and we are pleased that Moody's upgraded AmeriGas's outlook to positive from negative this quarter, further validating the operational and financial improvements that are underway. At UGI International, our previously announced portfolio rationalization efforts are now substantially complete. Since fiscal 2025, we'd entered into agreements to divest LPG operations in seven European countries, which represented approximately 5% of UGI International's EBIT in the prior year.
These divestitures, which in total will generate approximately $215 million in cash proceeds, support our objective to strengthen the corporation's balance sheet. Importantly, this action allows us to sharpen our focus on the markets where we have the strongest competitive positions and growth opportunities to create value for our stakeholders. Within our natural gas business, our teams continue to execute well in the midst of cold weather temperatures, maintaining reliable service while investing in the system. In aggregate, during the quarter, we deployed $225 million of capital, with 73% going to our regulated utilities businesses, primarily for infrastructure replacement and system betterment. At UGI Energy Services, our new Carlisle LNG storage and vaporization facility is now operational, backed by a long-term contract with our utility segment.
This investment strengthens our integrated natural gas platform and allows us to meet growing demand in the region. Lastly, subsequent to the quarter, we filed a gas base rate case for UGI Utilities and Mountaineer Gas Company, requesting an overall distribution rate increase of approximately $99 million and $27 million, respectively. Both rate cases support UGI's continued investment in over $500 million of system and technology upgrades as we prioritize safe and reliable natural gas service for our customers. While we continue to invest in our infrastructure, our teams work towards keeping natural gas service affordable. As an example, over the next 3 years, we will contribute $3 million to the UGI Utilities Operation Share Energy Fund, which assists low and moderate-income customers with paying their heating bills.
This funding for Operation Share is a donation from UGI and is not included in the company's rates. With that, I'll turn the call over to Sean, who will walk you through our financial results for the quarter.
Sean O’Brien (CFO)
Thanks, Bob, and good morning, everyone. For the fiscal 2026 first quarter, UGI delivered total reportable segment EBIT of $441 million, up $21 million over the prior year. Higher gas base rates in Pennsylvania, colder weather, and increased unit margins at UGI International were the primary drivers of this increase, which was partially offset by higher operating and administrative expenses in our domestic segments and the effect of the previously announced LPG divestitures. Next, adjusted diluted EPS was $1.26 for the quarter, in comparison to $1.37 in the prior year. This anticipated decline reflects the absence of investment tax credits realized last year, higher interest expense and lost earnings from the divestitures in Hawaii, Italy, and Austria, partially offset by the strong segment-level performance. Turning to the drivers of each segment's results.
The utilities delivered EBIT of $157 million, up $16 million over the prior year. Gas utility service territories experienced temperatures that were approximately 21% colder than the prior year, and this drove a 16% increase in core market volumes. We also saw sustained customer additions, with over 3,500 residential, commercial, and industrial heating customers added during the quarter. Total margin increased $28 million, primarily due to higher gas base rates that went into effect in Pennsylvania at the end of October 2025. While the colder weather contributed incremental margin, our weather normalization mechanism worked as designed, mitigating a significant portion of the weather impact and providing bill stability for our customers. Operating and administrative expenses increased $9 million, reflecting higher personnel and maintenance expenses.
Next, Midstream and Marketing reported EBIT of $88 million in comparison to the $95 million in the prior year. While temperatures were 18% colder than the prior year period, which provided some incremental margin benefit, this was largely offset by pipeline rate increases, which we expect to recover over time starting in this fiscal year. Operating and administrative expenses increased $6 million, primarily due to higher personnel-related expenses and additional plans placed in service at the end of the last fiscal year. Turning to the global LPG businesses. UGI International reported EBIT of $124 million, up $14 million over the prior year period, largely due to continued operating efficiencies within the business, which also offset a decline due to divestitures.
Retail LPG volumes were lower than the prior year due to reduced volume from crop drying campaigns, the divestiture of our LPG businesses in Italy and Austria, and continued structural conservation. Total margin increased $20 million, primarily due to effective margin management and favorable foreign currency translation effects, partially offset by the lower retail volumes. Operating and administrative expenses were comparable on a year-over-year basis, as benefits from the divestitures previously mentioned, as well as lower distribution and maintenance expenses, were fully offset by unfavorable foreign currency translation effects. At AmeriGas, the business reported EBIT of $72 million, down $2 million versus the prior year period. Total retail LPG volume was up 1 million gallons due to the effects of colder weather in the east, which was partially offset by warmer weather in the west and the divestiture of our Hawaii operations.
In addition, there was an improvement in net customer attrition on a year-over-year basis, stemming from the operational transformation taking place in the business. In aggregate for the business, total margin was up $2 million, as higher LPG unit margins were partially offset by lower fee income. Operating and administrative expenses increased $8 million, largely due to continued investment in customer-facing initiatives to drive retention and improve the customer's experience, and this led to higher personnel-related and advertising expenses. Moving to liquidity, at the end of the quarter, UGI had available liquidity of $1.6 billion, up $100 million over the prior year, inclusive of cash and cash equivalents and available borrowing capacity on our revolving credit facilities. We continue to make progress on our balance sheet objectives.
On the credit front, we were pleased that Moody's upgraded AmeriGas Partners' outlook to positive while affirming the B1 corporate family rating. This reflects the progress we're making in stabilizing and improving the business, and we remain focused on reducing leverage to achieve our long-term target of sub 4.5x through a combination of debt reduction and EBIT growth. Now I'll turn the call over to Bob for his closing remarks.
Bob Flexon (President and CEO)
Thanks, Sean. UGI delivered a solid first quarter, reflecting the continued execution of our strategic priorities. Total reportable segment EBIT increased by 5% year-over-year, driven by strength in our natural gas businesses and disciplined margin management in our global LPG operations. At AmeriGas, we're making tangible progress. Safety incidents are down significantly, operational metrics are improving, and volume retention levels have largely stabilized. We remain focused on the crucial work ahead, particularly during these winter months, as our businesses work to meet the season's strong demand. We will continue to advance operational excellence and safety across our businesses, maintain disciplined capital allocation, and position our natural gas infrastructure to capture growth opportunities. I wanna thank our employees for their dedication to safely serving our customers. And with that, I'll turn the call over to the operator for questions.
Operator (participant)
Certainly. As a reminder, to ask a question, you will need to press star one one on your telephone and wait for your name to be announced. To withdraw your question, please press star one one again. Please stand by while we compile our Q&A roster. Our first question will be coming from Gabriel Moreen of Mizuho. Your line is open.
Gabriel Moreen (Managing Director)
Hey, good morning, team. Just wanted to ask a couple questions. Wanted to ask, I guess, first of all, in terms of the recent extreme winter weather we've been having, which certainly seems like it has the potential to benefit some of your segments. So maybe if I can just ask about how you think AmeriGas has been performing through that extreme weather in terms of deliveries and ability, I think, in margins and the like. And then also, maybe if I can pivot to marketing and the extent to which some of the volatility in natural gas prices may have benefited that business or not.
Bob Flexon (President and CEO)
Good morning, Gabe. Thanks. Thanks for the question. On AmeriGas, you know, I've talked about the past years in our preparation for this winter. We wanna see certainly a substantially improved performance from AmeriGas, and when I think about our ultimate goals, I want it to be about 60% improved this winter and then 100% by the time we get to next winter. And we've seen a lot of good data points on that. We've had record safety in AmeriGas. We've had less recordable injuries within AmeriGas than in the history of the company, really, highest Net Promoter Scores from customers. So we're seeing promoter scores in January significantly higher than where they were last January, and a lot, a lot fewer calls to customer service center.
That said, we're seeing stress in the system in certain geographic locations that have had extreme weather, and it, it's not so much the cold temperatures, it's conditions of the roads that really impact delivery and getting the propane to the right places. So the first part of January, we saw warmer weather, nothing too exciting, and suddenly that really changed by about the third week of January. So now we're seeing significant demand. We've got drivers out there working long hours. We've got propane into the right places, so we're out there doing what we need to be doing. I'm sure that there's gonna be areas when we look back, that we know where we could perform better, but there's no question that the system is seeing very strong demand.
Given the size of our footprint, we're able to take resources in the west, which have been warmer, has been experiencing a warm winter, and redeploy them to the east. So we've done a lot to make sure we've got the right resources in the area. I think right now we're in the battle, and a lot of the demand has surged, [Audio distortion].
Sean O’Brien (CFO)
Hey, Gabe, maybe to round out a couple of the other divisions. I'll remind you, obviously, our, our utilities were in areas that, that saw, [Audio distortion] but mainly it's the customers that are really benefiting from the weather trackers. And then as you, I think you mentioned our midstream marketing business. Just a couple thoughts there. Weather definitely benefits that business typically. But at some point, you know, the capacity that that business has is there for the utility. So when you see longer periods of, of extended weather, cold weather, the utility will need some of that capacity.
But Joe and his team, I think, are doing a terrific job of taking advantage, obviously, of the environment, but also making sure that the utility has the gas that it needs.
Gabriel Moreen (Managing Director)
Great. Thanks, Sean. I appreciate that, and then Bob as well. If I can pivot to the utility segment, and in light of, I think, the governor in Pennsylvania's comments earlier this week in his, I think, budget address around affordability and whatnot. You addressed some of that in your comments, Bob, but can you talk about the decision to come back for a rate case in Pennsylvania, I think relatively quickly, relative to your historical cadence? And also, are you asking for anything structurally here in the rate case? I know you've got weather norm and the like, but anything around trackers and the like? So I'll just leave it, leave it with that.
Bob Flexon (President and CEO)
Nothing, nothing extraordinary or unusual in there, Gabe. And I would say that we, as a company, and from the very first day that I walked in the door, I've been talking with Hans Bell, our President of the utility, about affordability and really managing our OpEx. And part of what we're doing at AmeriGas, we're also doing throughout the company, is driving efficiency as far as, you know, as much as we possibly can. And to the extent that we are more efficient, particularly on OpEx, that's a direct benefit to the customer bill. So we've been focusing on affordability long before people started talking about affordability. So the CapEx is more of what we've been doing in the past around infrastructure. So it's just keeping it safe in Pennsylvania and where we stand on the affordability ladder.
We're below a lot of the other utilities in the state, and we'll continue to focus keenly on that.
Gabriel Moreen (Managing Director)
Thanks, Bob. If I could just sneak one more in around the commentary on being well-positioned for increasing natural gas demand in PA and where things stand on, I think, the NDAs you've mentioned in the last couple of quarters, how those are progressing and potential timing?
Bob Flexon (President and CEO)
Everything's progressing as they should. I mean, we can't move faster than the power providers or the data centers, but we are engaged in a significant number of discussions. We've got a small group that have kind of moved to the next level. I'm hoping that we'll be able to announce something during this fiscal year, but it's, there's a lot of discussion out there. And then also, I think most recently with the directions from the White House and the 13 state governors around emergency procurement of more power, just is even an added benefit on top of that, the data center, what was progressing anyway. So we're in a discussion with a number of power providers, and we'll continue to engage in all that.
Again, like I said, I hope that we'll be able to announce some things during the course of this fiscal year.
Gabriel Moreen (Managing Director)
Thanks, Bob. Appreciate it.
Operator (participant)
As a reminder, to ask a question, please press star one one on your telephone. Our next question will be coming from Paul Zimbardo of Jefferies. Your line is open, Paul.
Paul Zimbardo (Managing Director and Senior Equity Research Analyst on Utilities)
Hi, good morning, team. Thank you.
Bob Flexon (President and CEO)
Good morning, Paul.
Paul Zimbardo (Managing Director and Senior Equity Research Analyst on Utilities)
I was gonna ask, I saw the press release yesterday that you're bringing Sid on board, creating that Chief Strategic Officer role. Just curious, kind of why now? What are the mandates? You talk a lot about growth in there, but just if you give some color on why create that role at this time.
Bob Flexon (President and CEO)
Sure, Paul, thanks for the question. And you know, one of the things that I worked up with the management team when I got here was 4 critical stands that we're taking as a company. One of the stands that we've defined is building a sustainable future. And when I think about my first, whatever, 14, 15 months here, focus relentlessly on day-to-day operations, putting the discipline and the skill set within the organization of strong business processes, putting quality into the system, getting rid of rework and things of that nature. And we are going to continue to do that, and that's because 99.9% of our employees have an impact on that every single day.
This is the time, though, as we've really have been building that skill set and building that, if you will, the muscle to, to do that within the, within the company. Need to start looking. I want to start looking more to the medium term and longer term. So when I want to live true to that stand of building a sustainable future, that we're looking: what's the right portfolio for the company? Are there opportunities extrinsically for this company? How do we think about products? How do we think about maybe some of the issues from an environmental standpoint that could impact us at some point in the future, regulatory things of that nature? So it's, kind of, lifting my head up a little bit and seeing what's a little bit further down the road for the company.
So I think it's kind of the natural growth of what we want to do as part of the company and building for that future. Sid and I have worked together in the past. He's very skilled, understands the energy industry very well, and I think he's gonna bring a lot of value to us when we start looking for longer-term objectives for the company, for the portfolio, for opportunities? So it's kind of, to me, just a natural evolution, but I will continue to spend the vast majority of my time on focusing on making sure when we have winters like this, that we can be the best we possibly can be to keep all of our customers safe and warm. So that's kind of the background, Paul. It's just kind of where I feel it's time for a little bit further looks down the road.
Paul Zimbardo (Managing Director and Senior Equity Research Analyst on Utilities)
Okay. I appreciate that. Glad to have him back. One other smaller one, if I can. Just on the Midstream business, you had a comment about margin was comparable year-over-year, and you said there was a lag in recovery of a pipeline transportation cost. Just if you could quantify what that is, and should that create a tailwind in the rest of the fiscal year? Thank you.
Sean O’Brien (CFO)
Yeah, Paul. That increase is a rate increase on our FERC pipelines that we incurred. I think we anticipated it, so if you were to look at our budget, you would have seen that in there. But there is a timing lag to it, so we will recover that. I think we indicated starting this year. I don't know that we'll get it all back in fiscal 2026, but we'll get, I think, a significant portion of it back in fiscal 2026.
Paul Zimbardo (Managing Director and Senior Equity Research Analyst on Utilities)
Okay. Is there any way to kind of frame it roughly in terms of size?
Bob Flexon (President and CEO)
I think it was somewhere in the $5 million range.
Paul Zimbardo (Managing Director and Senior Equity Research Analyst on Utilities)
Okay. Okay, great. Thank you very much, team.
Bob Flexon (President and CEO)
Thanks, Paul.
Paul Zimbardo (Managing Director and Senior Equity Research Analyst on Utilities)
Thanks, Paul.
Operator (participant)
I would now like to turn the conference back to Bob for closing remarks. Again, I would like to turn the call back to Bob for closing remarks.
Bob Flexon (President and CEO)
Great. Thank you. So when I, when I look at the first quarter, I feel we've got off to a very good start of the year. We've got year-over-year growth, even when I consider the divestitures. Our leading indicators around AmeriGas are, are all in the right direction, safety, net promoter scores. We've seen calls to the call center down 17% in the first quarter versus the same period in the prior year, and our delivery metrics are better, so we're making very good progress on the Ameri- on the AmeriGas side. And finally, I would just say we focused on being prepared for this winter.
Again, when I think about where we are in the middle of this right now, January started off warmer for the first half of the month, and then it really picked up week three, week four, and it's been sustained cold, particularly on the eastern half of the country. The western half has not been as cold, so we've been able to redeploy resources to the east, and we've got a lot of people working long hours to make sure that we're getting propane to the right places to our customers. Our natural gas utility has performed exceptionally well, as has energy services. So all in all, we've been executing well in the second quarter.
We'll see where it all shakes out when it settles down, but we're in the midst of it right now, and it's exciting times for us. But I appreciate the calls and the interest and look forward to providing more updates. Thank you, everyone, for dialing in.
Operator (participant)
This concludes today's program. Thank you for participating. You may now disconnect.
