Armagan

Gustavo Farias

- **Zenvia Inc.** (NASDAQ: ZENV) announced the election of **Mr. Piero Rosatelli** as its new Chief Financial Officer (CFO) and Investor Relations Officer (IRO).  **[1836934_20250915SP73392:0]** 
- Mr. Rosatelli succeeds **Mr. Shay Chor**, who will continue to assist the Company as a consultant to Zenvia's Audit Committee after four years of service.  **[1836934_20250915SP73392:0]** 
- Prior to this appointment, Mr. Rosatelli was a managing partner of Oria Capital and has resigned from his role as a Zenvia Board Member.  **[1836934_20250915SP73392:0]**

Zenvia Appoints Piero Rosatelli as CFO and IRO

- Zenvia reported **24%** top-line growth in Q2 2025.  **[1836934_2138549_1]** 
- Consolidated adjusted gross profit fell to **R$69 million**, with gross margin down to **24%**, primarily due to a sharp drop in CPaaS gross profit and margin.  **[1836934_2138549_1]** 
- Normalized EBITDA for Q2 2025 was **R$11 million**, below expectations, but the company anticipates a progressive recovery throughout the year.  **[1836934_2138549_1]** 
- Zenvia Customer Cloud, the new core business, saw revenues increase by **23%** in the first half of 2025 and is expected to deliver **25% to 30%** growth in 2025, with revenues around **R$200 million** and gross margin around **70%**.  **[1836934_2138549_1]** **[1836934_2138549_4]** 
- The company is actively streamlining operations, with G&A expenses decreasing by **27%** year-over-year in Q2 2025, and is evaluating options to divest non-core assets to optimize its balance sheet.  **[1836934_2138549_1]** **[1836934_2138549_2]** **[1836934_2138549_6]**

Zenvia Reports Q2 2025 Results with Strong Top-Line Growth and Strategic Focus on Zenvia Customer Cloud

- Zenvia's **Net Revenues** increased to **BRL 286 million** in Q2 2025, up from **BRL 231 million** in Q2 2024.  **[1836934_2138025:0]** 
- Despite revenue growth, **margins were pressured** due to a higher mix of lower-margin CPaaS revenue, resulting in Non-GAAP Adjusted Gross Profit decreasing to **BRL 69 million** (24.1% margin) and EBITDA falling to **BRL 11 million** in Q2 2025.  **[1836934_2138025:0]** 
- The **Zenvia Customer Cloud** segment demonstrated strong performance, growing **23%** year-over-year and remaining on track for **25-30%** growth in FY 2025.  **[1836934_2138025:0]** 
- **General & Administrative (G&A) expenses decreased** to **BRL 24 million** (9% of revenues) in Q2 2025, partially offsetting margin declines and contributing to expected savings of **BRL 30-35 million** from workforce reduction.  **[1836934_2138025:0]** **[1836934_2138025:1]**

Zenvia reports Q2 2025 results with revenue growth and margin pressure

- Zenvia's **Q2 2025** consolidated adjusted gross profit fell to **R$69 million** with a gross margin of **24%**, and normalized EBITDA came in at **R$11 million**.  **[1836934_2138501_1]**  This was partially offset by a **27%** decrease in G&A expenses year-over-year, bringing the G&A to revenues ratio down to **9%**.  **[1836934_2138501_1]** 
- CPaaS revenues increased by **33%** but with tighter margins, accounting for **72%** of total revenues and significantly impacting gross profit.  **[1836934_2138501_1]**  SaaS adjusted gross profit was up **5%** year-over-year to **R$45 million**, with a gross margin of **55%**.  **[1836934_2138501_1]** 
- Revenues from Zenvia Customer Cloud grew **23%** in the first half of **2025** compared to the same period last year, accelerating from **15%** in Q1.  **[1836934_2138501_1]**  The company maintains its expectation for Zenvia Customer Cloud to achieve around **R$200 million** in revenues for the full year **2025**, with growth close to **25%** and a gross margin around **70%**.  **[1836934_2138501_4]** 
- Zenvia anticipates a progressive recovery in profitability throughout the year, expecting CPaaS margins to normalize closer to **20%** by Q4 **2025**.  **[1836934_2138501_1]** **[1836934_2138501_2]**  The company is also evaluating options to divest non-core assets to optimize its balance sheet.  **[1836934_2138501_2]** **[1836934_2138501_6]**

Zenvia Reports Q2 2025 Results and Strategic Progress

- Zenvia reported **24%** top-line growth in Q2 2025, but consolidated adjusted gross profit fell to **R$69 million** (gross margin **24%**) due to a sharp drop in CPaaS gross profit and margin, resulting in normalized EBITDA of **R$11 million**.  **[1836934_2138573_1]** 
- SaaS revenues grew **3%** year-over-year in Q2 2025, with Zenvia Customer Cloud revenues up **23%** in the first half of 2025, and the company maintains its expectation for **25%-30%** growth from Zenvia Customer Cloud in 2025, aiming for **R$200 million** in revenues with a gross margin around **70%**.  **[1836934_2138573_1]** **[1836934_2138573_4]** 
- CPaaS revenues were up **33%** but from lower-margin customers, impacting overall profitability, though the company expects CPaaS margins to normalize closer to **20%** by Q4 2025 and overall profitability to gradually recover by year-end.  **[1836934_2138573_1]** **[1836934_2138573_2]** 
- Zenvia is ramping up Zenvia Customer Cloud as its new core business, while also reducing G&A expenses by **27%** year-over-year and evaluating options to divest non-core assets to optimize the balance sheet.  **[1836934_2138573_1]** **[1836934_2138573_2]** **[1836934_2138573_6]**

- Zenvia Inc. reported **Q2 2025 revenues of BRL 285.7 million**, marking a **23.6%** year-over-year increase, primarily driven by **33%** growth in CPaaS revenues and **23%** growth in Zenvia Customer Cloud revenues.  **[1836934_0001292814-25-003267_zenvpr2q25_6k.htm:0]** **[1836934_0001292814-25-003267_zenvpr2q25_6k.htm:1]** 
- Despite revenue growth, **profitability significantly declined** in Q2 2025, with Gross Profit down **35.6%** to **BRL 56.4 million** and Normalized EBITDA down **67.9%** to **BRL 10.8 million**, largely due to lower margins in the CPaaS segment.  **[1836934_0001292814-25-003267_zenvpr2q25_6k.htm:0]** **[1836934_0001292814-25-003267_zenvpr2q25_6k.htm:2]** **[1836934_0001292814-25-003267_zenvpr2q25_6k.htm:3]** 
- The company maintained **strict expense control**, reducing General and Administrative (G&A) expenses by **26.6%** in Q2 2025, and anticipates a **gradual recovery** to normalized profitability by year-end 2025, with Zenvia Customer Cloud revenues projected to grow **25% to 30%** for the full year.  **[1836934_0001292814-25-003267_zenvpr2q25_6k.htm:0]** **[1836934_0001292814-25-003267_zenvpr2q25_6k.htm:2]** **[1836934_0001292814-25-003267_zenvpr2q25_6k.htm:4]** 
- Total Active Customers decreased **18.0%** year-over-year to **9,718** in Q2 2025, and the cash balance significantly declined by **63.5%** to **BRL 32.6 million**.  **[1836934_0001292814-25-003267_zenvpr2q25_6k.htm:0]**

Zenvia (ZENV)