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    Amazon.com Inc (AMZN)

    Q3 2024 Summary

    Published Jan 28, 2025, 9:22 PM UTC
    Initial Price$193.49July 1, 2024
    Final Price$185.13October 1, 2024
    Price Change$-8.36
    % Change-4.32%
    • Amazon's AWS cloud division is experiencing more demand than it can fulfill, indicating strong growth potential.
    • The upcoming release of Trainium2, Amazon's custom AI chip, is generating significant customer interest due to its compelling price-performance, leading Amazon to increase production.
    • Amazon has a deep partnership with NVIDIA, being the first to offer H200s in EC2 instances, which strengthens its position in AI and machine learning services.
    • AWS is facing capacity constraints due to limited supply of AI chips, potentially hindering growth in cloud services.
    • Shift towards lower-priced items may negatively impact revenue growth, as customers focus on lower average selling price (ASP) products, possibly affecting margins.
    • Amazon's international segment faces ongoing profitability challenges, with some emerging markets yet to achieve consistent operating profits, potentially weighing on overall financial performance.
    MetricPeriodGuidanceActualPerformance
    Capital Investments
    Q3 2024
    “Expected to be higher in the second half of 2024, primarily for AWS infrastructure…”
    $22,620 million, up from $17,620 millionIn Q2 2024
    Met
    TopicPrevious MentionsCurrent PeriodTrend

    AWS generative AI expansions

    Previously emphasized early-stage multibillion-dollar run rate, Bedrock platform enhancements, and custom silicon strategies in Q2, Q1, and Q4 with a bullish outlook ( ).

    Triple-digit growth in AI revenue, highlighting Trainium2, Bedrock updates, and strong customer adoption ( ).

    Recurring, sentiment remains very bullish, seen as a large future driver

    Cost optimization and operational efficiency

    Consistent focus in Q2, Q1, and Q4 on regionalizing networks, reducing cost to serve, and streamlining fulfillment ( ).

    Achieved significant improvements in fulfillment costs, same-day expansions, and AWS cost control ( ).

    Recurring, continues to show strong progress, remains a bullish factor

    Higher capital expenditures for AI and AWS

    In Q2, Q1, and Q4 calls, Amazon cited substantial increases in CapEx tied to AWS regions and custom AI chips, viewing AI as a long-term growth driver ( ).

    Spending about $75B in 2024, mostly on data centers and AI infrastructure, citing the once-in-a-lifetime generative AI opportunity ( ).

    Recurring, remains bullish with large-scale commitments for AI

    International segment profitability fluctuations

    Noted quarter-to-quarter fluctuations, but a positive trend in Q2, Q1, and Q4 driven by optimizing costs, improving inventory placement, and Prime benefits ( ).

    $1.3B operating income, up $1.4B year-over-year, driven by lower cost to serve, advertising gains, and faster delivery ( ).

    Recurring, profitability continues to improve, sentiment more bullish

    Margin expansions in AWS and stores

    Steadily improving in Q2, Q1, and Q4 with cost controls, favorable server life adjustments, and regionalization in stores leading to higher margins ( ).

    AWS operating income of $10.4B (+$3.5B YoY), margin at 38%; North America margin up 100 bps to 5.9%, International margin up 390 bps to 3.6% ( ).

    Recurring, margins maintain upward trajectory, supports bullish sentiment

    Grocery expansions

    In Q2, Q1, and Q4, Amazon introduced various Prime grocery benefits, tested new Fresh formats, and nonperishables growth, signaling ongoing grocery strategy ( ).

    Launched unlimited grocery delivery for $9.99/month covering Whole Foods Market, Fresh, and third-party partners ( ).

    Consistent expansions, new membership offers, indicating steady investment

    Healthcare expansions (Pharmacy)

    In prior calls, spotlight on same-day Rx delivery, RxPass, and integration with One Medical for Prime members, showing steady healthcare growth ( ).

    Emphasized faster delivery (95% in 2 days), planning to expand to 20 new cities in 2025, focusing on adherence benefits ( ).

    Recurring, expansions accelerate, indicating a key growth vertical

    Kuiper

    Previous quarters emphasized accelerated satellite manufacturing, partnerships with enterprise customers, and beta tests set for late 2024–2025, with significant long-term potential ( ).

    No mention in Q3 2024.

    No mention this quarter, focus seems shifted to other expansions

    Consumer trading down to lower ASP

    Previously discussed cautious spending and trading down trends, with increased focus on deals and low ASP selection across Q2, Q1, and Q4 as macro conditions stayed uncertain ( ).

    Customers remain price-conscious, lower ASP items growing, especially in everyday essentials and fast delivery categories, driving larger baskets ( ).

    Recurring, caution remains, but seen as positive for volume and loyalty

    AWS capacity constraints

    Highlighted capacity challenges in prior calls, balancing under- vs. over-provisioning in AI, with custom silicon investments as partial relief ( ). No direct mention in Q1 or Q4 about constraints specifically, but recognized rapid AI growth requiring more capacity.

    Andrew Jassy noted insufficient chip supply to meet strong AI demand; working with NVIDIA and ramping Trainium2 to address constraints ( ).

    Still present, underlines strong demand and necessity for further investments

    Trainium2

    Discussed in Q2, Q1, and Q4 as a key custom silicon path to reduce AI costs; larger volumes expected late 2024/early 2025, offering 4x faster training vs. predecessor ( ).

    Set to ramp up in upcoming weeks, with high customer interest due to price-performance benefits, leading to increased production orders ( ).

    Continuing expansions, a major AI training focus

    No share repurchases or dividends

    In Q1 and Q4, no updates on dividends or buybacks; Amazon prefers reinvesting in growth and debt repayment ( ).

    No mention for Q3 2024.

    No direct mention, approach remains unchanged

    Advertising expansions

    Demonstrated strong double-digit growth in Q2, Q1, and Q4 from streaming TV ads, sponsored ads, and consistent ad relevancy improvements; a key profit contributor ( ).

    Generated $14.3B (18.8% YoY growth), driven by sponsored products and Prime Video ads, plus generative AI creative tools ( ).

    Recurring expansions, remains robust profit driver

    1. AWS Margins and CapEx Plans
      Q: What drives 38% AWS margins? CapEx outlook for 2025?
      A: AWS margins increased due to accelerating top-line demand, cost control efforts, and extending server useful life adding about 200 basis points of margin year-over-year. CapEx is expected to be $75 billion in 2024, likely more in 2025, mainly for AWS investments driven by generative AI. The AI business is a multibillion-dollar operation growing triple-digit percentages year-over-year and growing 3x faster than AWS did at its stage of evolution.

    2. Cloud Capacity Constraints and AI Chips
      Q: Are you capacity constrained? Impact of new chips on growth?
      A: We have more demand than capacity, primarily in chips. Our partnership with NVIDIA, being first to offer H200s in EC2 instances, and our custom silicon Trainium2, ramping up in the next few weeks, will address capacity and are expected to drive growth. Customers are excited about Trainium's price performance, leading us to increase production.

    3. AI Margins in AWS and Future Potential
      Q: How will AI margins compare to current AWS margins?
      A: The AI space is earlier stage and margins are currently lower, similar to early AWS margins below 15% in the 2010s. As the market matures, we expect very healthy margins in generative AI. Efficient capacity management will directly impact margins over time.

    4. International Retail Profitability
      Q: Outlook for international retail margins and drivers?
      A: International segment operating income was up $1.4 billion versus the prior year due to lower cost to serve, increased advertising contribution, improved selection, and faster delivery speeds. Our goal is to achieve North America-like margins over time, with each country at different stages towards profitability.

    5. Lower ASP Strategy and Consumer Behavior
      Q: Consumer shift to lower-priced items and strategic response?
      A: Unit volume grew 12% worldwide. Customers are price-conscious, seeking deals, leading to growth in everyday essentials and lower ASP products. This results in stickier customer relationships, larger baskets, and better ship economics. We're focused on reducing cost to serve to economically supply lower ASP items, unlocking new areas of consumer spend.

    6. Competition and Amazon's Advantages
      Q: How does Amazon's fulfillment compare to store distribution?
      A: Competition is healthy, but we have unique advantages: a broader selection, low prices with significant deals, and superior delivery speed. Despite only holding about 1% of the global retail market share, we believe the shift from physical stores (currently 80%-85% of the market) to online will offer significant opportunities. Our customer-centric approach and technological innovation are key differentiators.

    7. Robotics Investments and Progress
      Q: Status of robotics investments in warehouse network?
      A: We're rolling out significant new robotics capabilities in stowing, picking, packing, and shipping. A facility in Shreveport, Louisiana launched a few weeks ago is showing encouraging results. Automation allows us to ship faster, more cost-effectively, and enhances safety. AI will play a big role, and we've hired from strong robotics AI organizations to accelerate progress.

    8. Next-gen Alexa and AI Applications
      Q: Outlook for Alexa leveraging AI agents and data?
      A: With about 0.5 billion Alexa devices and couple hundred million active endpoints, we're rearchitecting Alexa with next-generation foundational models. We aim to lead in AI assistants capable of not just answering questions but also taking actions for customers, enhancing experiences and potentially driving incremental revenues.

    9. Third-party Unit Mix Decline
      Q: Why did 3P unit mix decline in Q3?
      A: Third-party units were 60% in Q3, within the usual 59%-61% range. The slight decline is due to increased sales of everyday essentials, which tend to be fulfilled first-party. Overall, 3P demand and unit volumes remain strong.