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Caroline Heller

Global Head of Human Resources at BlackRockBlackRock
Executive

About Caroline Heller

Caroline Heller, age 47, is Senior Managing Director and Global Head of Human Resources at BlackRock, a role she has held since January 2023 after leading Talent and Business Partners from May 2021 to December 2022; prior to joining BlackRock, she spent over 20 years at Goldman Sachs in Human Capital Management leadership roles including Head of Business Partners & Talent Acquisition (May 2020–Feb 2021) and Head of Business Partners & Talent Management (Jan 2018–May 2020) . During her tenure, firm-level performance has been strong: in 2024, BlackRock grew revenue 14%, operating income (as adjusted) 23%, EPS (as adjusted) 15%, and expanded adjusted operating margin by 280 bps to 44.5%; total shareholder return (TSR) for 2024 was 29% .

Past Roles

OrganizationRoleYearsStrategic Impact
BlackRockGlobal Head of Human Resources (Senior Managing Director)Jan 2023–PresentLeads global HR strategy, talent development, and executive succession across the firm .
BlackRockHead of Talent and Business PartnersMay 2021–Dec 2022Oversaw talent management and HR business partners alignment with business priorities .
Goldman SachsHead of Business Partners & Talent AcquisitionMay 2020–Feb 2021Led enterprise hiring strategy and business partner alignment in HCM .
Goldman SachsHead of Business Partners & Talent ManagementJan 2018–May 2020Directed talent management and HCM business partner functions .
Goldman SachsVarious leadership roles in Human Capital Management~2000–2018Held multiple HCM leadership positions over 20+ years .

External Roles

  • No public company board or external directorships disclosed in BlackRock’s proxy for executive officers; Heller is listed among executive officers, not directors .

Fixed Compensation

  • Not disclosed for Heller (proxy tables cover Named Executive Officers only; Heller is an executive officer but not an NEO) .

Performance Compensation

Equity Awards and Vesting

Award TypeGrant/Action DateQuantity/ValueVesting ScheduleNotes
RSU Award (Non-Open Market Acquisition)Jan 16, 2025926 RSUs derived from $925,000 award divided by $999.36Typically vests ratably over 3 years (per BlackRock equity award design); reporting indicates RSUs will vest over 1–3 yearsSource shows award value conversion and quantity; RSUs vest and settle in common stock .
Tax Withholding on VestJan 31, 2025295 shares withheld at $1,071.52N/AShares withheld to satisfy taxes; beneficial ownership after transaction: 2,928 (includes RSUs vesting over 1–3 years) .
RSU Award (Non-Open Market Acquisition)Jan 16, 2024908 RSUs (award)Firm RSUs customarily vest over multi-year schedulesPublic trackers show 908-unit RSU grant for Heller on Jan 16, 2024 .

Performance Metrics Tied to Senior Equity Programs (Firmwide)

  • BlackRock’s long-term BPIP equity awards are tied to multi-year Organic Revenue Growth and Operating Margin, as adjusted, with settlement based on a three-year performance period; firm compensation assessment also weighs TSR, P/E premium, and other financial priorities as part of the Total Incentive framework .
  • 2024 firm results used in pay-for-performance assessments included: TSR 29%, Operating Income (as adjusted) +23% YoY, EPS (as adjusted) $43.61 (+15% YoY), and adjusted operating margin 44.5% (+280 bps) .

Equity Ownership & Alignment

ItemDetail
Beneficial ownership (post 1/31/2025 event)2,928 shares (includes RSUs vesting over 1–3 years) .
Shares outstanding (reference for % calc)155,022,282 shares as of March 28, 2025 .
Ownership as % of shares outstanding~0.0019% (= 2,928 ÷ 155,022,282) .
Options heldNone disclosed in Form 4 (no derivative positions reported) .
Pledging/HedgingProhibited by BlackRock’s Global Insider Trading Policy (no margin accounts, no pledging, no hedging) .
Stock ownership guidelinesGEC members must own a target number of shares and retain 50% of net shares delivered from vesting until guidelines are met; MDCC monitors progress .

Employment Terms

ProvisionSummary
StatusExecutive officers serve at the discretion of the Board and CEO .
Employment contractsNo ongoing employment agreements or guaranteed compensation arrangements for NEOs; company emphasizes at-risk pay structures and clawbacks (indicative of broader executive practices) .
Severance (standard plan)Lump-sum equal to two weeks of salary per year of service; minimum 12 weeks, maximum 54 weeks, for eligible U.S.-based employees terminated without cause in a RIF/position elimination .
ClawbacksDodd-Frank-compliant clawback for erroneously received incentive compensation; longstanding clawback allows recoupment of performance-based comp for fraud/willful misconduct causing restatement; forfeiture provisions for restrictive covenant breaches and conduct constituting cause; extends beyond Dodd-Frank and covers time-based equity .
Change-in-control and equityIf awards are not assumed, unvested performance awards can vest at target upon a change-in-control; upon termination without cause within 12 months of a change-in-control, BPIP awards vest at target; RSU deferrals and award vesting treatments vary by award type with non-compete conditions embedded .
Hedging/pledgingStrict prohibition (see above) .

Investment Implications

  • Alignment and retention: Equity awards, stock ownership guidelines, and clawback/forfeiture provisions create strong alignment with shareholder outcomes and discourage risk-taking; hedging and pledging are prohibited, reducing misalignment risk .
  • Selling pressure: Recent RSU grants and scheduled vesting imply periodic tax withholding transactions (e.g., 295 shares withheld on 1/31/2025), but absolute size is de minimis relative to float, limiting stock impact .
  • Pay-for-performance environment: Firmwide compensation assessments emphasize financial metrics including operating margin, operating income, organic growth, and TSR; 2024 performance was robust, supporting equity-based incentives across senior leadership cohorts .
  • Governance and say-on-pay: Shareholders approved the 2024 say-on-pay and restated equity plan; MDCC uses independent consultant Semler Brossy and maintains conservative practices (no option repricings or tax gross-ups) which are supportive of governance quality .