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Consensus Cloud Solutions, Inc. (CCSI) is a global provider of secure information delivery services, specializing in cloud-based solutions for secure communication, data extraction, and digital signatures. The company serves a diverse customer base across industries such as healthcare, government, financial services, law, and education. Its offerings enable organizations to securely exchange and utilize information through scalable Software-as-a-Service (SaaS) platforms.
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Cloud Fax Services - Provides secure and reliable cloud-based faxing solutions for corporate and small office/home office (SoHo) customers, enabling efficient document exchange and compliance with industry regulations.
- Corporate Segment - Focuses on larger commercial customers, including enterprises and government agencies, offering advanced features like API connections and enhanced security.
- SoHo Segment - Caters to individual and small business users with predefined subscription plans available through e-commerce platforms.
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jSign - Offers a digital signature solution that simplifies document signing processes while ensuring security and compliance.
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Clarity - Provides intelligent data extraction tools designed to enhance workflow automation and data utilization.
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Harmony - A healthcare-focused product aimed at improving interoperability and secure data exchange, though currently in early stages of adoption.
| Name | Position | External Roles | Short Bio | |
|---|---|---|---|---|
Scott Turicchi ExecutiveBoard | Chief Executive Officer | Member of the Board of Directors at Greenhills Software, Inc.; Chairman of the Board of Governors at Thomas Aquinas College; Chair of the Board's Finance and Facilities Committee at Lumen Christi Institute; Board Member at Sanctuary of Culture. | CEO of CCSI since October 2021, previously served as Interim CFO from October 2021 to January 2022 and has been a director since September 2021. | View Report → |
James Malone Executive | Chief Financial Officer (CFO) | James Malone has served as the Chief Financial Officer of CCSI since January 2022 and has extensive financial leadership experience in the healthcare and technology sectors. He has previously held executive roles at companies such as XIFIN, Inc., American Well, Misys plc, and The TriZetto Group. | ||
Jeffrey Sullivan Executive | Chief Technology Officer | Chairperson of DirectTrust's Interoperable Secure Cloud Fax Consensus Body | CTO of CCSI since October 2021 , previously served as CTO of J2 Global's Cloud Fax business from February 2019 to October 2021. | |
Vithya Aubee Executive | Chief Legal Officer and Secretary | Vithya Aubee has been serving as Chief Legal Officer and Secretary at Consensus Cloud Solutions, Inc. since October 2021, overseeing legal matters and compliance. Previously, she held key legal roles at J2 Global, Inc. and Broadcom Limited. | ||
John Nebergall | Strategic Advisor | John Nebergall served as COO of CCSI from October 2021 to December 2023 and transitioned to a Strategic Advisor role in 2024, bringing extensive operational leadership experience. |
- How do you plan to mitigate any potential delays or disruptions in corporate growth if federal changes impact the VA rollout, especially since you’ve projected a significant contribution from the VA in 2025?
- Can you provide more detailed timelines and specific challenges encountered in deploying Clarity and other advanced products, particularly in large healthcare systems, and how do you plan to overcome them?
- With the anticipation of refinancing your maturing debt by expanding your bank line of credit, what risks do you see in this strategy in the current volatile economic environment, and what contingency measures are in place?
- Given your plans to ramp up go-to-market investments and add new sales headcount, how will this increased spending affect your EBITDA margin in the near term, and when should investors expect to see measurable revenue acceleration?
- You mentioned that the corporate churn rate differs significantly from the SoHo churn rate; under what conditions might these rates converge, and how would adjustments in pricing or promotional strategies impact overall customer retention?
Notable M&A activity and strategic investments in the past 3 years.
| Company | Year | Details |
|---|---|---|
Summit Healthcare Services, Inc. | 2022 | Acquired for a total consideration of $15.0 million (with net purchase price adjustments reported as $14.4 million in Q1 2022 and $12.2 million in Q3 2022) on February 4, 2022. The acquisition strategically enhanced Consensus Cloud Solutions’ healthcare IT portfolio by adding secure HL7 and FHIR interoperability, RPA tools, a care continuity application, and robust professional services, contributing positively to revenue and aligning with its product roadmap. |
Recent press releases and 8-K filings for CCSI.
- Consolidated Q1 2025 results: Total revenue reached $87.1M with adjusted EBITDA of $47.3M and adjusted EPS of $1.37, despite an overall revenue decline of 1.1% .
- Corporate segment: Revenue of $54.3M grew by 5.6% YoY, with customer count rising from 55K to 60K and revenue retention at 101% .
- SoHo segment: Achieved revenue of $32.8M with a planned decline of 10.6% and an improved monthly churn rate of 3.26% .
- Achieved a robust adjusted EBITDA margin of 54.2% and generated free cash flow of $33.7M, supporting debt repurchase and refinancing efforts .
- GAAP performance: Reported net income of $21.2M and EPS of $1.07, impacted by a debt extinguishment loss and foreign exchange revaluation changes .
- The company reaffirmed its full-year 2025 guidance with revenue expected between $343M and $357M and provided detailed Q2 targets at a midpoint revenue of $87.0M and adjusted EBITDA of $46.5M .
- CEO commentary highlighted strong operating margins and robust cash flows that aided in reducing overall debt .
- Consolidated Q4 2024 results: Revenue reached $87.0M (down 0.9%), with net income up ~8% to $18.1M, Adj. EPS increased 18.9% to $1.32, and an improved net income margin of 21% vs 19% .
- Q4 revenue breakdown: Corporate revenue rose 7.1% to $52.9M while SoHo revenue declined 11.1% to $34.1M due to targeted operational adjustments .
- Full Year 2024 performance: Consolidated revenue of $350.4M (down 3%–3.4% YoY) with net income reaching $89.4M and margin improvement from 21% to 26% .
- Robust cash generation: Q4 operating cash improved to $11.1M from $2.0M, with free cash flow turning positive at $3.1M (vs. -$5.7M YoY) and a record full-year free cash flow of $88M fueling share repurchase programs .
- 2025 Guidance: Full-year revenue expected between $343M and $357M with a midpoint adjusted EBITDA of $185M, driven by stabilized corporate growth .
- Operational strength: Achieved a record customer count of 59K with revenue retention at 100.5% .