Information Services Group (III) Company Report

Boomi, a leader in AI-based automation, is experiencing accelerated market momentum as enterprises standardize on its AI Activation Platform.
The company has achieved 50% customer growth in just over three years.
Boomi now serves over 30,000 customers worldwide, including more than a quarter of Fortune 500 companies.
Boomi is driving enterprise-scale AI with over 75,000 active agents in production.

3 days ago

Press Release

Information Services Group Report on Asia-Pacific Oracle Cloud Adoption

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A new 2025 ISG Provider Lens® report by Information Services Group (ISG) indicates that Asia-Pacific enterprises are rapidly adopting Oracle Cloud Infrastructure (OCI) and Oracle Fusion applications to modernize legacy systems, strengthen compliance, and integrate AI into core business operations.
The report highlights that generative AI and agent automation are being embedded into Oracle environments for finance, human resources, supply chain, and customer experience processes, moving from pilot phases to actual deployment.
Sovereign cloud adoption is expanding in the Asia-Pacific region due to data residency and regulatory requirements, particularly in highly regulated industries such as the public sector, financial institutions, and healthcare providers.
The 2025 ISG Provider Lens® report evaluated 29 providers across three quadrants, with Accenture, Cognizant, Deloitte, HCLTech, Infosys, LTIMindtree, TCS, Tech Mahindra, and Wipro recognized as "Leaders" in all three.

Jan 22, 2026, 7:37 PM

Press Release

Information Services Group Reports Asia Pacific Technology Services Market Performance for Q4 and Full Year 2025

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Demand Weakening

Guidance Update

Revenue Acceleration/Inflection

The Asia Pacific technology services market experienced a significant downturn in Q4 2025, with overall Annual Contract Value (ACV) decreasing by 11% year-over-year to $5.5 billion, marking the lowest level since Q1 2023.
Managed Services ACV in the region sharply declined by 36% year-over-year to $735 million in Q4 2025, while XaaS ACV also saw a 5% year-over-year decrease to $4.7 billion, ending a five-quarter growth streak for XaaS.
Despite the Q4 decline, the full-year 2025 Asia Pacific overall market ACV reached a record high of $22.6 billion, growing 2% year-over-year, driven by a 9% increase in XaaS ACV to $19.3 billion.
For 2026, ISG forecasts global Managed Services revenue to grow 2.1% and XaaS revenue to grow 20%, with AI continuing to reshape market demand.

Jan 21, 2026, 2:41 AM

Press Release

Information Services Group Reports Asia Pacific Market Downturn in Q4, Record Full-Year ACV

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Demand Weakening

Revenue Acceleration/Inflection

Guidance Update

The Asia Pacific technology services and software market experienced a significant downturn in Q4, with overall market Annual Contract Value (ACV) decreasing by 11% year-over-year to $5.5 billion.
In Q4, Managed Services ACV plummeted 36% to $735 million, and XaaS ACV declined 5% to $4.7 billion.
Despite the Q4 weakness, the full-year 2025 Asia Pacific total market ACV reached a record high of $22.6 billion, up 2%, driven by a 9% growth in XaaS ACV to $19.3 billion.
ISG forecasts global Managed Services revenue to grow 2.1% and XaaS revenue to grow 20% in 2026, benefiting from ongoing cloud migration, AI applications, cybersecurity investments, and platform-led consumption models.

Jan 21, 2026, 2:25 AM

Press Release

Information Services Group Reports Strong Americas Tech Market Growth in Q4 and Full-Year 2025

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Guidance Update

Revenue Acceleration/Inflection

New Projects/Investments

The Americas technology services and software market's combined annual contract value (ACV) increased by 21% year-over-year to a record $17.9 billion in Q4 2025, propelled by AI-driven demand for cloud services.
For the full year 2025, the Americas combined market generated a record $65.9 billion in ACV, representing a 25% increase from the prior year and its fastest annual growth since 2021.
In Q4 2025, the cloud-based XaaS segment's ACV surged 39% to a record $12.3 billion, while managed services ACV declined 6% to $5.6 billion.
Information Services Group (ISG) forecasts global revenue growth of 2.1% for managed services and 20% for cloud-based XaaS in 2026, supported by continued cloud migration and AI adoption.

Jan 20, 2026, 3:00 PM

Press Release

Information Services Group Reports Record European Technology Services Market in Q4 2025

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Revenue Acceleration/Inflection

New Projects/Investments

The European technology services market reached a new high in the fourth quarter of 2025, with the combined annual contract value (ACV) for the EMEA region increasing by 27% to a record $10.9 billion.
This growth was fueled by strong demand for AI, cloud, and managed services.
Within this market, managed services ACV rose by 19%, while cloud-based as-a-service (XaaS) ACV saw a 34% increase.

Jan 19, 2026, 9:00 AM

Press Release

ISG Reports Record European Technology Services Market Performance in Q4 and Full Year 2025

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Revenue Acceleration/Inflection

Guidance Update

The European technology services market reached a new high in Q4 2025, with combined market Annual Contract Value (ACV) increasing by 27% year-over-year to $10.9 billion.
In Q4 2025, managed services ACV grew 19% to $4.6 billion, and XaaS (cloud services) ACV climbed 34% to $6.3 billion.
For the full year 2025, the combined market ACV increased 17% to a record $38.9 billion, primarily driven by cloud services demand.
ISG forecasts 2.1% growth for managed services revenue and 20% growth for XaaS revenue for the full year 2026.

Jan 19, 2026, 9:00 AM

Press Release

Information Services Group Reports Record European Tech Services Market Performance in Q4 and Full-Year 2025

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Guidance Update

Revenue Acceleration/Inflection

Europe's tech services market achieved a record US $10.9 billion in combined market Annual Contract Value (ACV) in Q4 2025, marking a 27 percent year-on-year increase, driven by strong AI-fueled demand for cloud services and renewed momentum in managed services.
For the full year 2025, the combined market ACV in Europe reached a record US $38.9 billion, up 17 percent, primarily fueled by the cloud-based as-a-service (XaaS) segment which grew 37 percent to US $22.2 billion.
Information Services Group (ISG) forecasts 2.1 percent revenue growth for managed services and 20 percent revenue growth for cloud-based software and services (XaaS) globally in 2026.

Jan 19, 2026, 9:00 AM

Press Release

Information Services Group Reports Record European Tech Services Market in Q4 2025

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Revenue Acceleration/Inflection

The European technology services market achieved a new peak in Q4 2025, marking its best quarterly performance of the year, driven by robust demand for AI, cloud, and managed services.
The combined annual contract value (ACV) for the market, encompassing both managed and cloud-based services, increased by 27% in Q4 2025, reaching a record $10.9 billion.
The annual contract value for managed services specifically grew by 19%, while the XaaS category saw a 34% increase.

Jan 19, 2026, 9:00 AM

Press Release

ISG Reports Strong Global IT and Business Services Market Growth in Q4 and Full Year 2025

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Revenue Acceleration/Inflection

New Projects/Investments

Guidance Update

The global combined market for IT and business services achieved $34.3 billion in ACV in Q4 2025, up 16% year-over-year, and saw 18% growth for the full year 2025 compared to 2024, representing the strongest annual growth since 2021.
As-a-Service was the primary growth driver in 2025, expanding 29% globally and now comprising 66% of the total combined market ACV, while managed services grew 1.3%.
Infrastructure as a Service (IaaS) recorded $64.7 billion in ACV for 2025, up 33% versus 2024, driven by AI workloads and cloud infrastructure expansion, and engineering services was the fastest-growing segment with $3.6 billion in ACV, up 35% versus 2024.
AI is now a dominant driver in the industry, fueling cloud infrastructure investments and leading to extended deal durations for longer-term transformations. ISG forecasts 2.1% growth for 2026, with expectations for stronger financial services, BPO, and engineering sectors.