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Insight Enterprises, Inc. (NSIT) is a Fortune 500-ranked solutions integrator that specializes in helping businesses accelerate their digital transformation and maximize the value of technology. The company offers a wide range of IT solutions, including hardware, software, and services, with a strong emphasis on cloud solutions and digital modernization. Operating across North America, EMEA, and APAC, Insight leverages its global scale, local expertise, and e-commerce capabilities to deliver tailored technology solutions to its clients.
- Hardware - Provides IT hardware solutions, including devices, networking equipment, and other physical technology products, to support business infrastructure and operations.
- Software - Offers software solutions, including licensing, cloud-based applications, and enterprise software, to enable businesses to optimize their IT environments.
- Services - Delivers a range of IT services, including consulting, implementation, and managed services, to help businesses achieve their digital transformation goals.
| Name | Position | External Roles | Short Bio | |
|---|---|---|---|---|
Joyce A. Mullen ExecutiveBoard | President and CEO | Board Member at The Toro Company | Joyce A. Mullen joined NSIT in October 2020 and became President and CEO on January 1, 2022. She has over 20 years of industry experience and previously served as President of the North America Region at NSIT. | View Report → |
Adrian Gregory Executive | President, EMEA | None | Adrian Gregory joined NSIT on January 2, 2023. He previously held executive roles at Atos, including CEO for North Europe and APAC, and has extensive experience in IT services. | |
Dee Burger Executive | President, North America | None | Dee Burger joined NSIT in May 2022. He previously spent 29 years at Capgemini, where he held various leadership roles, including leading global business lines in North America. | |
James A. Morgado Executive | Chief Financial Officer (CFO) | None | James A. Morgado joined NSIT in January 2022 as SVP of Finance and became CFO on January 1, 2025. He has extensive experience in corporate planning and financial strategy. | |
Jennifer Vasin Executive | Chief Human Resources Officer (CHRO) | None | Jennifer Vasin joined NSIT in March 2002 and became CHRO in February 2022. She has extensive experience in HR leadership roles. | |
Rachael A. Crump Executive | Chief Accounting Officer (CAO) | None | Rachael A. Crump joined NSIT in December 2016 and became CAO in September 2023. She is a CPA with experience in public accounting and multinational companies. | |
Rob Green Executive | Chief Digital Officer (CDO) | None | Rob Green joined NSIT in August 2021 as SVP, eCommerce, and became CDO in December 2023. He previously held leadership roles at Amazon and Oracle. | |
Samuel C. Cowley Executive | SVP, General Counsel, and Secretary | None | Samuel C. Cowley joined NSIT in June 2016. He oversees legal and compliance matters and serves as Secretary for the Board of Directors. | |
Alexander L. Baum Board | Independent Director | Partner at ValueAct Capital | Alexander L. Baum has been a director since February 2022. He is a Partner at ValueAct Capital and has worked on several IT and technology investments. | |
Anthony A. Ibargüen Board | Independent Director | CEO of Quench USA, Inc.; Chair of the Federal Reserve Bank of Philadelphia | Anthony A. Ibargüen has been a director since July 2008. He previously served as interim CEO of NSIT and has over 25 years of IT industry experience. | |
Bruce W. Armstrong Board | Independent Director | Operating Partner at Khosla Ventures | Bruce W. Armstrong has been a director since March 2016. He has over 25 years of experience in technology and serves as Chair of the Nominating and Governance Committee. | |
Catherine Courage Board | Independent Director | Vice President of Experience for Consumer Products at Google | Catherine Courage has been a director since January 2016. She brings expertise in brand design and customer experience. | |
Girish Rishi Board | Independent Director | CEO of Cognite LLC | Girish Rishi has been a director since December 2017. He is the CEO of Cognite LLC and has extensive experience in SaaS and digital transformation. | |
Janet Foutty Board | Independent Director | Board Chair at Bright Pink; Board Member at Argonne National Labs and The Chicago Network | Janet Foutty joined the Board in August 2024. She is the former Executive Chair of Deloitte US and has extensive experience in consulting and digital transformation. | |
Kathleen S. Pushor Board | Independent Director | Independent Consultant | Kathleen S. Pushor has been a director since September 2005. She has extensive experience in leadership and governance. | |
Linda M. Breard Board | Independent Director | Board Member at PotlatchDeltic Corporation and Paylocity Holding Corporation | Linda M. Breard has been a director since February 2018. She is Chair of the Audit Committee and has extensive financial expertise. | |
Thomas Reichert Board | Independent Director | CEO of ERM (Environmental Resources Management) | Thomas Reichert joined the Board in August 2024. He has extensive expertise in consulting and sustainability and previously held leadership roles at BCG. | |
Timothy A. Crown Board | Chair of the Board | Officer and Director of various private companies | Timothy A. Crown has been a director since 1994 and Chair of the Board since November 2004. He is a co-founder of NSIT and previously served as CEO. |
- The delayed hardware recovery has significantly impacted your performance, particularly in North America with both devices and infrastructure falling short of expectations in large enterprise and corporate client segments. Can you explain why this downturn was not anticipated more accurately, and what measures are being taken to improve forecasting and mitigate future risks?
- The acquisition of SADA appears to be underperforming expectations, especially regarding enterprise resale growth. With the pivot to focus on corporate and mid-market customers, do you still believe the acquisition will deliver the expected growth, and how are you addressing the challenges associated with this shift?
- Your total debt has increased substantially to $1.1 billion from $673 million a year ago due to acquisitions and share buybacks, while adjusted diluted earnings per share have declined. How do you plan to manage this increased debt load while ensuring shareholder value, and are there concerns about the sustainability of your capital allocation strategy?
- Given the impact of partner consolidation on your on-prem software revenue, notably the decline in EMEA software sales, how are you adjusting your strategy to navigate these changes in partner programs, and what impact do you foresee on your software business moving forward?
- With significant changes in strategic priorities from key partners like Google and Microsoft affecting your cloud and software businesses, how are you aligning your strategy to adapt to these shifts, and what risks do you perceive if these partnerships evolve in ways that are unfavorable to your business?
Notable M&A activity and strategic investments in the past 3 years.
| Company | Year | Details |
|---|---|---|
Unnamed entity (EMEA) | 2024 | Acquired on July 1, 2024 for $5.2 million, net of cash and cash equivalents; this deal expands offerings in the EMEA segment with a modest bolt‐on acquisition. |
Infocenter.io Corporation | 2024 | Acquired on May 1, 2024 for a total cash purchase price of $265 million (initial price $269.5 million with an additional $626,000 adjustment) including estimated earnout payments of approximately $24.2 million and potential additional incentives up to $106.25 million; the acquisition is meant to enhance Insight’s Solutions Integrator framework by automating processes on the Now Platform®. |
SADA Systems, LLC | 2023 | Acquired on December 1, 2023 for $410 million on a cash-free, debt-free basis with potential earnouts up to $390 million; this deal strategically bolsters Insight’s multi-cloud and digital transformation offerings, particularly expanding its capabilities in Google Cloud, data, AI, and cybersecurity. |
Amdaris | 2023 | Acquired on August 17, 2023 with a preliminary cash purchase price of approximately $82.9 million (excluding an earnout potential ranging up to $54.4 million); the acquisition strengthens Insight’s cloud, application modernization, and digital services in the EMEA region by leveraging Amdaris’ expertise as a Microsoft Gold Certified Partner. |
Hanu Software Solutions, Inc. | 2022 | Acquired on June 1, 2022 for $68.2 million (net of cash and cash equivalents) with additional components including an earnout of up to $20 million and $8.5 million holdbacks; this move expands Insight’s global cloud technology services, integrating the business into the North America segment and adding over 500 teammates, primarily in India. |
Hanu Software Solutions (India) Private Ltd. | 2022 | Acquired on June 1, 2022 under terms similar to the Hanu Software Solutions, Inc. deal, with a preliminary cash price of $68.2 million plus earnout potential and holdbacks; this acquisition further supports Insight’s cloud services strategy and reinforces its presence in the Indian market, highlighted by its recognition in the Gartner Magic Quadrant for Azure Migration. |
Recent press releases and 8-K filings for NSIT.
- Reported net revenue/sales of $2.1B in Q1 2025, reflecting a 12% YoY decline with a gross margin of ~19.3%-20% .
- GAAP net earnings dropped 89% to $7.5M and diluted EPS fell 87% to $0.22, while on a non-GAAP basis, adjusted earnings from operations were $102M with adjusted EBITDA at $111M .
- Gross profit declined 8% to $406.5M with an 80 basis point margin improvement to ~19.3% .
- Adjusted earnings and EPS for Q1 were in line with expectations, despite product and partner program shifts impacting performance .
- Hardware performance showed a modest 1% increase—the first gain in 10 quarters—even as services and expense management faced challenges .
- Full-year guidance projects adjusted diluted EPS of $9.70 to $10.10, low single-digit gross profit growth, and a target gross margin around 20%, supported by disciplined SG&A management and $300M remaining for share repurchases .
- The company earned industry recognition as the 2025 Google Partner of the Year .