Business Description
JPMorgan Chase & Co. is a leading financial services firm based in the United States with a global presence, offering a wide range of products and services across various segments . The company is organized into four major business segments, each catering to different client needs, including consumer banking, investment banking, commercial banking, and asset management . Through its diversified business model, JPMorgan Chase serves a broad spectrum of clients worldwide, leveraging its strong market positions to drive revenue growth and maintain a competitive edge in the financial services industry .
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Consumer & Community Banking (CCB) - Provides products and services to consumers and small businesses through bank branches, ATMs, digital platforms, and telephone banking, including Banking & Wealth Management, Home Lending, and Card Services & Auto .
- Banking & Wealth Management - Offers banking services and wealth management solutions to individual and small business clients .
- Home Lending - Provides mortgage and home equity lending services .
- Card Services & Auto - Offers credit card services and auto financing .
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Corporate & Investment Bank (CIB) - Offers investment banking, lending, payments, market-making, financing, custody, and securities products and services to corporate and institutional clients globally .
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Asset & Wealth Management (AWM) - Provides investment management solutions across equities, fixed income, alternatives, and money market funds to institutional and retail investors, along with retirement products, brokerage, custody, trusts, and estate services to high-net-worth clients .
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Commercial Banking (CB) - Delivers comprehensive financial solutions, including lending, payments, and investment banking services, primarily to middle-market clients, small and mid-sized companies, and commercial real estate clients .
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Q3 2024 Summary
What went well
- Active Expansion in Private Credit: JPMorgan is allocating significant capital to make direct loans in the private credit market, with an initial allocation of $10 billion, which could increase to $20 or $30 billion. This positions the bank to compete effectively and offer clients comprehensive lending solutions.
- Strong Capital Position Amidst Regulatory Changes: The bank has very healthy capital ratios and is well-prepared for potential increases in capital requirements under Basel III. JPMorgan expects that even if capital requirements increase, it will be fine and continue to generate very good returns.
- Expectations of Deposit Growth and Liquidity Strength: JPMorgan believes it is at the trough of deposit balances and expects deposits to stabilize and potentially grow, especially if quantitative tightening (QT) is wound down. This indicates a strong liquidity position to support future growth.
What went wrong
- Increased competition from private credit and non-bank entities is disrupting traditional bank lending and market-making activities, potentially impacting JPMorgan's revenue streams .
- Management expects that upcoming results will be somewhat challenged as normalization continues, indicating potential pressure on the company's financial performance .
- Jamie Dimon expressed cautiousness about acquiring credit assets and leveraging excess capital, suggesting concerns about credit risk and limited growth opportunities in the current economic environment .
Q&A Summary
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NII Guidance for 2025
Q: What is the outlook for Net Interest Income (NII) in 2025?
A: Jeremy Barnum indicated that NII ex Markets is expected to decline in 2025, possibly more than current consensus estimates. He noted that the sequential decline is driven by changes in the yield curve and that the trough in NII may occur in the middle of next year. Factors influencing this include deposit balances stabilizing, less yield-seeking behavior from consumers, and expectations around the end of quantitative tightening (QT). -
Capital Deployment Strategy
Q: How will JPMorgan deploy its excess capital?
A: Jamie Dimon emphasized that the company has at least $30 billion of excess capital. He stated they are not inclined to deploy it hastily and prefer to wait for the right opportunities, given concerns about potential turbulence and inflated asset prices. The focus remains on serving clients and making long-term strategic investments rather than aggressive share buybacks or asset acquisitions at this time. -
Expense Outlook and Investments
Q: What are the expectations for expenses next year, and where will investments be focused?
A: Jeremy Barnum acknowledged that expenses are expected to increase, primarily due to inflation and annualization of growth strategies. He mentioned a possible 3% increase on a base of $90 billion, adding several billion dollars to expenses. Jamie Dimon added that investments are being made in areas like private banking, ETFs, international expansion, and the innovation economy, all aimed at gaining market share and delivering good returns. -
Private Credit Lending Strategy
Q: How is JPMorgan approaching private credit lending and competition from alternative managers?
A: Jamie Dimon explained that JPMorgan aims to offer clients an agnostic view, providing both direct lending and syndicated lending options. The bank has allocated $10 billion to direct loans, which could increase. They prefer not to tie themselves exclusively to one partner, allowing for greater flexibility and competitiveness in serving clients. -
Regulatory Capital and Basel III Impact
Q: What is the anticipated impact of new Basel III regulations on capital requirements?
A: Jamie Dimon noted that while regulatory capital requirements may come down from original proposals, they are awaiting final details. He believes the bank's excess capital remains significant, even considering potential regulatory changes. Jeremy Barnum emphasized the importance of getting the requirements right and considering the holistic impact on the economy. -
Loan Growth and Investment Banking Pipeline
Q: Are there signs of loan growth and increased investment banking activity due to lower rates?
A: Jeremy Barnum mentioned that there are not significant signs of increased loan growth yet. While there was some outperformance in Investment Banking fees driven by debt capital markets and closing of some M&A transactions, it's not clear if this is a trend. Expectations are that lower rates would stimulate activity, but this hasn't materialized meaningfully so far. -
Market Liquidity Risks and Fed Policy
Q: What are the views on market liquidity risks and the potential end of QT?
A: Jeremy Barnum suggested that the recent spike in the repo market indicates the market may be approaching the lowest comfortable level of reserves, potentially leading the Fed to end QT soon. Jamie Dimon expressed concerns about relying on the Fed to step in during market fluctuations and advocated for recalibrating regulatory requirements to allow banks to provide liquidity without excessive constraints. -
Consumer Spending Trends
Q: Are there any changes in consumer spending behavior?
A: Jeremy Barnum reported that consumer spending has normalized, with a rotation out of discretionary spending like travel and entertainment back to nondiscretionary spending. This normalization is consistent with a solid consumer footing and a strong labor market, aligning with a central case of a soft landing economically. -
Potential Government Service by Jamie Dimon
Q: Would Jamie Dimon consider government service?
A: Jamie Dimon stated that while he is committed to helping the government succeed, he loves what he does at JPMorgan and intends to continue in his role. He mentioned that the chance of him leaving for government service is "almost nil".
Key Metrics
Revenue by Segment - in Millions of USD | FY 2013 | Q1 2014 | Q2 2014 | Q3 2014 | Q4 2014 | FY 2014 | Q1 2015 | Q2 2015 | Q3 2015 | Q4 2015 | FY 2015 | Q1 2016 | Q2 2016 | Q3 2016 | Q4 2016 | FY 2016 | Q1 2017 | Q2 2017 | Q3 2017 | Q4 2017 | FY 2017 | Q1 2018 | Q2 2018 | Q3 2018 | Q4 2018 | FY 2018 | Q1 2019 | Q2 2019 | Q3 2019 | Q4 2019 | FY 2019 | Q1 2020 | Q2 2020 | Q3 2020 | Q4 2020 | FY 2020 | Q1 2021 | Q2 2021 | Q3 2021 | Q4 2021 | FY 2021 | Q1 2022 | Q2 2022 | Q3 2022 | Q4 2022 | FY 2022 | Q1 2023 | Q2 2023 | Q3 2023 | Q4 2023 | FY 2023 | Q1 2024 | Q2 2024 | Q3 2024 |
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Consumer & Community Banking | 16,456 | 17,233 | 18,362 | 18,097 | 70,148 | 17,653 | 17,701 | 17,791 | ||||||||||||||||||||||||||||||||||||||||||||||
- Banking & Wealth Management | - | - | - | - | 43,199 | 10,324 | - | - | ||||||||||||||||||||||||||||||||||||||||||||||
- Home Lending | - | - | - | - | 4,140 | 1,186 | - | - | ||||||||||||||||||||||||||||||||||||||||||||||
- Card Services & Auto | - | - | - | - | 22,809 | 6,143 | - | - | ||||||||||||||||||||||||||||||||||||||||||||||
Corporate & Investment Bank | 13,600 | 12,519 | 11,730 | 10,958 | 48,807 | 13,633 | 17,917 | 17,015 | ||||||||||||||||||||||||||||||||||||||||||||||
- Investment Banking | - | 213 | - | - | - | 320 | - | - | ||||||||||||||||||||||||||||||||||||||||||||||
- Payments | - | 2,248 | - | - | - | 2,014 | - | - | ||||||||||||||||||||||||||||||||||||||||||||||
- Lending | - | 1,480 | - | - | - | 1,609 | - | - | ||||||||||||||||||||||||||||||||||||||||||||||
- Fixed Income Markets | - | 4,567 | 4,514 | - | - | 5,297 | 4,822 | 4,530 | ||||||||||||||||||||||||||||||||||||||||||||||
- Equity Markets | - | 2,451 | 2,067 | - | - | 2,685 | 2,971 | 2,622 | ||||||||||||||||||||||||||||||||||||||||||||||
- Securities Services | - | 1,221 | 1,212 | - | - | 1,183 | 1,261 | 1,326 | ||||||||||||||||||||||||||||||||||||||||||||||
- Credit Adjustments & Other | - | 36 | (61) | - | - | -15 | -87 | -109 | ||||||||||||||||||||||||||||||||||||||||||||||
Commercial Banking | 3,511 | 3,988 | 4,031 | 4,016 | 15,546 | 3,951 | - | - | ||||||||||||||||||||||||||||||||||||||||||||||
- Other | - | 47 | - | - | - | 8 | - | - | ||||||||||||||||||||||||||||||||||||||||||||||
Asset & Wealth Management | 4,784 | 4,943 | 5,005 | 5,095 | 19,827 | 5,109 | 5,252 | 5,439 | ||||||||||||||||||||||||||||||||||||||||||||||
Corporate | 985 | 3,718 | 1,558 | 1,777 | 8,038 | 2,202 | 10,122 | 3,070 | ||||||||||||||||||||||||||||||||||||||||||||||
Total Revenue | 38,349 | 41,307 | 40,686 | 37,762 | 158,104 | 41,934 | 50,200 | 42,654 | ||||||||||||||||||||||||||||||||||||||||||||||
Revenue by Geography - in Millions of USD | FY 2013 | Q1 2014 | Q2 2014 | Q3 2014 | Q4 2014 | FY 2014 | Q1 2015 | Q2 2015 | Q3 2015 | Q4 2015 | FY 2015 | Q1 2016 | Q2 2016 | Q3 2016 | Q4 2016 | FY 2016 | Q1 2017 | Q2 2017 | Q3 2017 | Q4 2017 | FY 2017 | Q1 2018 | Q2 2018 | Q3 2018 | Q4 2018 | FY 2018 | Q1 2019 | Q2 2019 | Q3 2019 | Q4 2019 | FY 2019 | Q1 2020 | Q2 2020 | Q3 2020 | Q4 2020 | FY 2020 | Q1 2021 | Q2 2021 | Q3 2021 | Q4 2021 | FY 2021 | Q1 2022 | Q2 2022 | Q3 2022 | Q4 2022 | FY 2022 | Q1 2023 | Q2 2023 | Q3 2023 | Q4 2023 | FY 2023 | Q1 2024 | Q2 2024 | Q3 2024 |
North America | 3,220 | 3,346 | 6,175 | 110,49 | 123,231 | 6,876 | 10,935 | 10,701 | ||||||||||||||||||||||||||||||||||||||||||||||
Europe/Middle East/Africa | 847 | 853 | 3,174 | 16,1 | 20,974 | 3,981 | 4,269 | 3,260 | ||||||||||||||||||||||||||||||||||||||||||||||
Asia-Pacific | 477 | 497 | 1,826 | 7,805 | 10,605 | 2,068 | 2,162 | 2,439 | ||||||||||||||||||||||||||||||||||||||||||||||
Latin America/Caribbean | 240 | 247 | 555 | 2,252 | 3,294 | 708 | 551 | 615 | ||||||||||||||||||||||||||||||||||||||||||||||
Total International | 1,564 | 1,597 | 5,555 | 26,157 | 34,873 | 6,757 | 6,982 | 6,314 | ||||||||||||||||||||||||||||||||||||||||||||||
Total Revenue | 38,349 | 12,519 | 39,874 | 67,362 | 158,104 | 41,934 | 17,917 | 17,015 | ||||||||||||||||||||||||||||||||||||||||||||||
KPIs - KPI / Quarter | FY 2013 | Q1 2014 | Q2 2014 | Q3 2014 | Q4 2014 | FY 2014 | Q1 2015 | Q2 2015 | Q3 2015 | Q4 2015 | FY 2015 | Q1 2016 | Q2 2016 | Q3 2016 | Q4 2016 | FY 2016 | Q1 2017 | Q2 2017 | Q3 2017 | Q4 2017 | FY 2017 | Q1 2018 | Q2 2018 | Q3 2018 | Q4 2018 | FY 2018 | Q1 2019 | Q2 2019 | Q3 2019 | Q4 2019 | FY 2019 | Q1 2020 | Q2 2020 | Q3 2020 | Q4 2020 | FY 2020 | Q1 2021 | Q2 2021 | Q3 2021 | Q4 2021 | FY 2021 | Q1 2022 | Q2 2022 | Q3 2022 | Q4 2022 | FY 2022 | Q1 2023 | Q2 2023 | Q3 2023 | Q4 2023 | FY 2023 | Q1 2024 | Q2 2024 | Q3 2024 |
Active Digital Customers (thousands) | 64,998 | 65,559 | 66,765 | 66,765 | - | 68,496 | 69,011 | 70,063 | ||||||||||||||||||||||||||||||||||||||||||||||
Active Mobile Customers (thousands) | 50,933 | 51,963 | 53,221 | 53,828 | - | 54,674 | 55,564 | 56,985 | ||||||||||||||||||||||||||||||||||||||||||||||
Debit and Credit Card Sales Volume ($ billion) | 387.3 | 424.0 | 426.3 | - | - | 420.7 | 453.7 | 453.4 | ||||||||||||||||||||||||||||||||||||||||||||||
Client Investment Assets ($ billion) | 690.8 | 892.9 | 882.3 | 951.1 | - | 1,010.3 | 1,013.7 | 1,067.9 | ||||||||||||||||||||||||||||||||||||||||||||||
Number of Client Advisors | 8,314 | 8,367 | 8,867 | 8,971 | - | 5,571 | 9,181 | 9,528 | ||||||||||||||||||||||||||||||||||||||||||||||
Third-party Mortgage Loans Serviced ($ billion) | 575.9 | 604.5 | 639 | 632 | - | 627 | 644 | 658 | ||||||||||||||||||||||||||||||||||||||||||||||
Principal Securitized ($ million) | 1,073 | 2,216 | 2,721 | - | - | 4,922 | 4,471 | 5,032 | ||||||||||||||||||||||||||||||||||||||||||||||
Proceeds from Loan Sales ($ million) | 1,030 | 2,123 | 2,585 | - | - | 4,831 | 4,310 | 5,035 | ||||||||||||||||||||||||||||||||||||||||||||||
Operating Lease Income ($ million) | 755 | 716 | 695 | - | - | 672 | 689 | 706 | ||||||||||||||||||||||||||||||||||||||||||||||
Estimated Bargain Purchase Gain ($ billion) | 2.6 | 2.7 | 2.8 | 2.8 | - | 2.8 | 2.9 | 2.9 | ||||||||||||||||||||||||||||||||||||||||||||||
Initial Gain on Visa Share Exchange ($ billion) | 0.914 | - | - | - | - | - | 7.9 | 7.9 | ||||||||||||||||||||||||||||||||||||||||||||||
Net Charge-offs ($ billion) | 1.1 | 1.4 | 1.5 | - | - | 1.956 | 2.2 | 2.1 | ||||||||||||||||||||||||||||||||||||||||||||||
Net Addition to Allowance for Credit Losses ($ billion) | 1.1 | 1.5 | 2.5 | - | - | 0.034 | 0.749 | 1.0 | ||||||||||||||||||||||||||||||||||||||||||||||
Assets Under Management ($ trillion) | 3.0 | 3.2 | 3.2 | 3.4 | - | 3.6 | 3.7 | 3.9 | ||||||||||||||||||||||||||||||||||||||||||||||
Client Assets ($ trillion) | 4.347 | 4.6 | 4.644 | 5.0 | - | 5.2 | 5.387 | 5.721 | ||||||||||||||||||||||||||||||||||||||||||||||
Criticized Exposure ($ billion) | 34.4 | 35.0 | 37.7 | 41.4 | - | 45.8 | 46.8 | 47.1 | ||||||||||||||||||||||||||||||||||||||||||||||
Nonaccrual Loans ($ million) | 4,295 | 7,273 | 7,520 | 6,917 | - | 3,647 | 3,413 | 4,044 | ||||||||||||||||||||||||||||||||||||||||||||||
Net Charge-off/(Recovery) Rate | 0.43% | 0.47% | 0.47% | 0.52% | - | 0.62% | 0.71% | 0.65% | ||||||||||||||||||||||||||||||||||||||||||||||
Transfers of Securities to VIEs ($ million) | 3,406 | 6,261 | 4,521 | - | - | 8,406 | 12,772 | 12,353 | ||||||||||||||||||||||||||||||||||||||||||||||
Commercial Paper Held by Conduits ($ billion) | 10.4 | 12.4 | 8.7 | 17.781 | - | 20.4 | 2.7 | 2.6 | ||||||||||||||||||||||||||||||||||||||||||||||
Unfunded Commitments for Conduits ($ billion) | 9.8 | 11.3 | 9.9 | 10.8 | - | 11.2 | 12.1 | 12.6 |
Executive Team
Questions to Ask Management
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Given the increasing competition from private credit firms and changes in market structure, how is JPMorgan planning to adjust its strategies to maintain its competitive edge in market-making and traditional lending, especially when non-bank entities are not constrained by the same regulations?
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With Banking & Wealth Management revenue declining by 11% year-on-year due to deposit margin compression and lower deposits, what specific actions is JPMorgan taking to mitigate these pressures and reverse the trend of decreasing deposits, which are down 8% year-on-year?
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Despite having at least $30 billion of excess capital, why is JPMorgan choosing to be patient in deploying this capital, and how does this decision align with your long-term growth and shareholder return objectives in a potentially turbulent market environment?
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Considering the uncertainty surrounding the final Basel III capital requirements and your stance that current requirements may already be more than needed, how will this impact your capital planning, lending practices, and overall competitiveness, especially if regulations push more activities outside the banking sector?
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Jamie, you've expressed significant interest in government policy and its impact on the economy; under what circumstances, if any, would you consider transitioning from your role at JPMorgan to a government position, and how do you manage this interest alongside your commitment to the company?
Past Guidance
Q3 2024 Earnings Call
- Issued Period: Q3 2024
- Guided Period: FY 2024
- Guidance:
- Net Interest Income (NII) ex Markets: Approximately $89 billion based on a forward curve with 3 rate cuts .
- Total NII: Approximately $90 billion, implying a decrease in Markets NII guidance from around $2 billion to around $1 billion .
- Adjusted Expense: About $91 billion, reflecting the increase to the FDIC special assessment .
- Card Net Charge-Off Rate: Below 3.5% for 2024 .
- Effective Tax Rate: Around 23% for the year, absent discrete items .
Q2 2024 Earnings Call
- Issued Period: Q2 2024
- Guided Period: FY 2024
- Guidance:
- Net Interest Income (NII) and NII excluding markets: Approximately $91 billion .
- Adjusted Expense: About $92 million .
- Card Net Charge-Off Rate: Approximately 3.4% .
Q1 2024 Earnings Call
- Issued Period: Q1 2024
- Guided Period: FY 2024
- Guidance:
- Net Interest Income (NII) ex Markets: Approximately $89 billion, based on a forward curve with three rate cuts .
- Total NII Guidance: Approximately $90 billion, implying a decrease in Markets NII guidance from around $2 billion to around $1 billion .
- Adjusted Expense: About $91 billion, reflecting the increase to the FDIC special assessment .
- 2024 Card Net Charge-Off Rate: Below 3.5% .
- Effective Tax Rate: Around 23% for the year, absent discrete items .
Q4 2023 Earnings Call
- Issued Period: Q4 2023
- Guided Period: FY 2024
- Guidance:
- Expenses: $90 billion, including a $1 billion increase in volume and revenue-related growth .
- Net Interest Income (NII): NII excluding Markets approximately $88 billion; Total NII approximately $90 billion .
- Card Net Charge-Off Rate: Below 3.5% .
- Capital: CET1 ratio of 15%; plans for a modest pace of stock buybacks, consistent with a $2 billion net buyback per quarter .
- Economic Assumptions: Interest rates to follow the forward curve, including six rate cuts in 2024 .
Competitors
Competitors mentioned in the company's latest 10K filing.
- Other banks
- Brokerage firms
- Investment banking companies
- Merchant banks
- Hedge funds
- Commodity trading companies
- Private equity firms
- Insurance companies
- Mutual fund companies
- Investment managers
- Credit card companies
- Mortgage banking companies
- Trust companies
- Securities processing companies
- Automobile financing companies
- Leasing companies
- E-commerce and other internet-based companies
- Financial technology companies
- Non-financial companies offering products and services that disintermediate traditional banking products and services .
Latest news
Recent developments and announcements about JPM.
Corporate Leadership
Leadership Change
Daniel Pinto is leaving his role as President and Chief Operating Officer of JPMorgan Chase, effective June 30, 2025, as he plans to retire at the end of 2026. He will continue to serve as Vice Chairman, advising on key projects and client relationships. Jennifer Piepszak has been appointed as the new Chief Operating Officer, effective immediately. She will manage various corporate functions and oversee global corporate centers. Doug Petno will succeed Piepszak as Co-Chief Executive Officer of the Commercial & Investment Bank, and John Simmons will take over Petno's previous role.