ZTO Express (Cayman) Inc. is a leading express delivery company in China, specializing in the transportation of parcels under 50 kilograms with delivery times ranging from 24 to 72 hours. The company operates an extensive and reliable logistics network, offering a variety of domestic, regional, and international delivery services. ZTO also provides value-added logistics solutions, supporting the rapid growth of e-commerce in China.
- Express Delivery Services - Offers fast and reliable delivery of parcels under 50 kilograms, with delivery times ranging from 24 to 72 hours, covering over 99% of cities and counties in China.
- Sale of Accessories - Sells packaging materials and other related accessories to support delivery operations.
- Freight Forwarding Services - Provides logistics solutions for larger shipments, including cross-border freight forwarding.
- Others - Includes additional services such as cash-on-delivery, alternative address pick-up and delivery, and proof-of-delivery collection.
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Name | Position | External Roles | Short Bio | |
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Hongqun Hu ExecutiveBoard | Chief Operating Officer | Hongqun Hu serves as the Chief Operating Officer at ZTO since June 2017 and has been a director since May 2022. He has 33 years of experience in the financial services industry and previously served as chairman of Zhejiang Tonglu Rural Commercial Bank from March 2016 to February 2017 and as governor and chairman of Zhejiang Tonglu Rural Cooperation Bank from March 2008 to March 2016. | ||
Jilei Wang ExecutiveBoard | Director and Vice President of Infrastructure Management | Jilei Wang is the Director and Vice President of Infrastructure Management at ZTO, serving as Vice President since October 2012 and as Director since May 2013, playing a key role in the company’s operational efficiency. | ||
Meisong Lai ExecutiveBoard | Chief Executive Officer | Deputy Chairman of the China Express Delivery Association | Meisong Lai is the Founder, Chairman of the Board of Directors, and Chief Executive Officer of ZTO Express, serving as CEO since the company's inception and as Chairman since May 2013. He is a prominent leader in China's express delivery industry and also holds the role of Deputy Chairman of the China Express Delivery Association. | View Report → |
Huiping Yan Executive | Chief Financial Officer (CFO) | Independent Non-Executive Director of TUHU Car Inc. since September 2023; Independent Non-Executive Director of WeRide Inc. since October 2024 | Huiping Yan has been the CFO of ZTO Express since May 2018, previously serving as Vice President of Finance from January 2018 to May 2018; her background includes key financial leadership roles at Deloitte & Touche, GE, Home Inns, and Cainiao Network. | |
Jianchang Lai Executive | Vice President of Overseas Operations | Jianchang Lai has been the Vice President of Overseas Operations at ZTO since September 2016. He previously served as a director from January 2014 to September 2016 and was head of network partner management from the company’s inception until September 2016. | ||
Jianfeng Zhang Executive | Vice President of Public Relations | Jianfeng Zhang has been the Vice President of Public Relations at ZTO Express since February 2016. Prior to this, he held key roles at the Xinhua News Agency Shanghai Bureau, serving as Assistant Director of the News & Information Center from June 2012 to February 2016 and as Deputy Director of the Image Center from August 2010 to February 2016. | ||
Jingxi Zhu Executive | President | Jingxi Zhu is President at ZTO Express since May 2024 , previously serving as Vice President of Information Technology since September 2016 and Head of Information Technology since July 2003. | ||
Di Xu Board | Non-Executive Director | Investment Director at Alibaba Group Holding Limited; Non-Executive Director at Huitongda Network Co., Ltd.; Non-Executive Director at Red Star Macalline Group Corporation Ltd. | Di Xu is a non-executive director at ZTO Express since April 25, 2025, bringing extensive investment and financial expertise from roles at Alibaba Group, Huitongda Network, and Red Star Macalline Group. | |
Fang Xie Board | Independent Non-Executive Director | Director and Portfolio Investment Manager at Seres Capital | Fang Xie (also known as Heather Xie) has served as an Independent Non-Executive Director at ZTO Express since November 2021 and was appointed to the Nominating and Corporate Governance Committee effective March 19, 2025. She has an extensive background in finance, having held CFO positions at GE and GLP, and currently serves as Director and Portfolio Investment Manager at Seres Capital. | |
Frank Zhen Wei Board | Director | Frank Zhen Wei has been a director at ZTO Express since August 2015 and currently serves as the Chairman of the Nominating and Corporate Governance Committee, with extensive experience in investment banking and private equity from prior roles at Warburg Pincus, Morgan Stanley, and McKinsey & Company. | ||
Herman Yu Board | Director | Herman Yu has been a Director at ZTO Express since October 2016 and currently serves as the chairman of the audit committee, qualifying as an audit committee financial expert. | ||
Qin Charles Huang Board | Director | Chairman and CEO of CEG (Asia) Limited; Board Member at Sohu.com Inc. | Qin Charles Huang has served as an independent non-executive director at ZTO Express since October 2016. He is also the Chairman and CEO of CEG (Asia) Limited since 1999 and a board member at Sohu.com Inc. since 2001. | |
Tsun-Ming (Daniel) Kao Board | director | Tsun-Ming (Daniel) Kao has been a director at ZTO Express since October 2017. He has extensive leadership experience, having previously served as CTO at Vipshop from June 2012 to October 2016 and from April 2019 to July 2021, and held key roles at Shanghai Noah Information Technology Co., Ltd. and eBay. | ||
Xing Liu Board | Director | Partner at HongShan; Independent Director at Vipshop Holdings Limited | Xing Liu has served as a director at ZTO Express since May 2013 and is actively involved in both the audit and compensation committees at the company. He also holds external positions, including being a partner at HongShan since May 2007 and an independent director at Vipshop Holdings Limited since January 2011. |
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Considering the intense competitive pricing pressure and the current gap between ZTO’s volume growth and the industry average, can you detail how you plan to balance increased investments in volume leadership with maintaining absolute profitability?
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With unit volume incentives rising to CNY 0.16 in Q1 and cost reductions surpassing early-year estimates, how do you forecast per parcel unit revenue and cost efficiency targets for the full year?
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Given your focus on establishing a direct linkage between outlets and last-mile hubs to achieve approximately CNY 4 billion in cost savings, can you quantify how this initiative will translate into per-parcel cost reductions and sustain network partner profitability?
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You mentioned the integration of AI technologies in sorting, route planning, and delivery operations; what specific efficiency gains have you observed so far, and how do you expect these improvements to impact operating margins in the upcoming quarters?
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With the upcoming shopping festival and the notable growth in retail and reverse logistics volumes, what are your detailed expectations for parcel volume increases and ASP moderation, and how will you manage the risk of further ASP declines under intense market competition?
Notable M&A activity and strategic investments in the past 3 years.
Company | Year | Details |
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Zhongkuai Future City | 2024 | ZTO Express agreed to acquire properties from Zhongkuai Future City for RMB179,720,000 at RMB8,000 per square meter, which include a total construction area of 22,465.17 m² spread over two towers. The deal features structured payment terms (30% due within 7 working days and 70% by year-end), a clear strategic aim to establish a second headquarters, and is treated as a connected transaction due to related party interests. |
Recent press releases and 8-K filings for ZTO.
- ZTO Express (Cayman) Inc. filed a monthly return on May 6, 2025, detailing movements in its share capital and issued shares for April 2025.
- The company's authorized share capital remained unchanged at USD 1,000,000 as of April 30, 2025.
- The number of issued Class A Ordinary Shares was 598,368,490 and Class B Ordinary Shares was 206,100,000 at the end of April 2025, with no changes during the month.
- The conversion rate for the USD 1,000,000,000 Convertible Senior Notes Due 2027 was adjusted to 34.2378 ADSs per USD1,000 principal amount (equivalent to USD 29.2075 per ADS) following a USD0.35 cash dividend per ADS/ordinary share for the six months ended December 31, 2024. This adjustment means 34,237,800 Class A Ordinary Shares may be issued upon conversion.
- ZTO Express (Cayman) Inc. will release its unaudited financial results for the first quarter ended March 31, 2025, on Wednesday, May 21, 2025 (Beijing time), with an earnings conference call scheduled for Tuesday, May 20, 2025 (U.S. Eastern Time).
- The company will hold its Annual General Meeting (AGM) on Tuesday, June 17, 2025, at 2:00 p.m. (Hong Kong time). The record date for shares is Friday, May 9, 2025, Hong Kong time, and for ADSs is Friday, May 9, 2025, New York time.
- Shareholders at the AGM will vote on proposals including the re-election of directors Mr. Meisong LAI, Mr. Jilei WANG, Ms. Fang XIE, and Ms. Di XU, and the re-appointment of Deloitte Touche Tohmatsu as auditors for the year ending December 31, 2025.
- The AGM will also consider granting a general mandate to directors to repurchase Class A Ordinary Shares not exceeding 10% of the total issued and outstanding shares (up to 80,446,849 shares based on 804,468,490 shares outstanding as of April 25, 2025) and to issue Class A Ordinary Shares not exceeding 20% of the total issued and outstanding shares (up to 160,893,698 shares).