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Coupang, Inc. is a leading e-commerce company that operates primarily in South Korea, with additional activities in Taiwan, Singapore, China, India, and Europe. The company focuses on providing a wide range of products and services, including retail goods, fresh groceries, restaurant delivery, and online content streaming, while leveraging its proprietary logistics and technology network to offer exceptional delivery experiences. Coupang aims to revolutionize everyday life for its customers by combining convenience, competitive pricing, and innovative services.
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Product Commerce - Offers a broad range of retail goods through owned inventory and marketplace offerings, supported by a proprietary logistics network that enables free, next-day delivery for millions of products. Includes Rocket Fresh for fresh grocery delivery and Rocket WOW Membership for exclusive benefits like free delivery and discounts.
- Owned Inventory Sales - Sells products directly to customers from Coupang's inventory.
- Marketplace Offerings - Provides a platform for third-party merchants to sell their products.
- Rocket Fresh - Delivers fresh groceries to customers.
- Rocket WOW Membership - Offers subscription benefits such as free delivery and exclusive discounts.
- Advertising Products - Generates revenue from advertising services associated with retail offerings.
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Developing Offerings - Focuses on innovative and emerging services, including restaurant delivery, online content streaming, fintech solutions, and international retail operations. Recently expanded into luxury fashion through the acquisition of Farfetch.
- Coupang Eats - Provides restaurant ordering and delivery services in South Korea.
- Coupang Play - Offers online content streaming services in South Korea.
- Fintech Services - Develops financial technology solutions.
- International Retail Operations - Operates retail activities in markets such as Taiwan.
- Farfetch - Connects customers with luxury boutiques and brands through a global luxury fashion marketplace.
| Name | Position | External Roles | Short Bio | |
|---|---|---|---|---|
Bom Kim ExecutiveBoard | Chief Executive Officer and Chair of the Board | None | Founder of Coupang; has served as CEO and Chair since 2010. Holds an A.B. in Government from Harvard University. | View Report → |
Gaurav Anand Executive | Chief Financial Officer | None | CFO since December 2020. Previously COO (2019-2020) and Chief of Staff to the CEO (2017-2018) at Coupang. Former VP of Finance at Myntra and held finance roles at Amazon. | |
Hanseung Kang Executive | Representative Director of Business Management | None | Joined Coupang in November 2020. Former attorney at Kim & Chang and Secretary to the President of Korea for Legal Affairs. Served as a judge in Korea's judiciary for 18 years. | |
Harold Rogers Executive | General Counsel and Chief Administrative Officer | None | Joined Coupang in January 2020. Former EVP and Chief Ethics and Compliance Officer at Millicom. Previously a partner at Sidley Austin LLP. Holds a J.D. from Harvard Law School. | |
Ambereen Toubassy Board | Director | CFO of Airtable | Member of Coupang's Board since 2023. CFO of Airtable. Former CFO of Quibi and WndrCo. Holds a B.A. in Economics from Yale and an MBA from Stanford. | |
Asha Sharma Board | Director | Corporate VP and Head of Product, AI Platform at Microsoft | Member of Coupang's Board since 2024. Former COO of Instacart and VP of Product at Meta. Holds a B.S. in Business from the University of Minnesota. | |
Benjamin Sun Board | Director | General Partner and Co-Founder of Primary Venture Partners | Member of Coupang's Board since 2010. Co-founder of Primary Venture Partners and LaunchTime LLC. Former CEO of Community Connect Inc. Holds a B.A. in Economics from the University of Michigan. | |
Jason Child Board | Director | EVP and CFO of Arm Holdings plc; Global Advisory Board Member at Foster School of Business | Member of Coupang's Board since 2022. Former CFO at Splunk, Opendoor, and Groupon. Held finance leadership roles at Amazon. Holds a B.A. from the University of Washington. | |
Kevin Warsh Board | Director | Board Member at UPS; Member of Group of Thirty; Advisor to Duquesne Family Office | Member of Coupang's Board since 2019. Former Federal Reserve Governor and Special Assistant to the President for Economic Policy. Holds an A.B. from Stanford and a J.D. from Harvard Law School. | |
Neil Mehta Board | Lead Independent Director | Managing Director at Greenoaks Capital Partners LLC | Member of Coupang's Board since 2010. Founder and Managing Director of Greenoaks Capital Partners. Extensive experience in technology investments. Holds a BSc in Government from LSE. | |
Pedro Franceschi Board | Director | Co-CEO of Brex; Director at StoneCo Ltd. | Member of Coupang's Board since 2022. Co-founder and Co-CEO of Brex. Previously co-founded Pagar.me, a payment processor acquired by StoneCo. Known for early software innovations. |
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Regarding the significant increase in OG&A expenses this quarter, particularly the $180 million sequential rise driven by technology and infrastructure investments, can you clarify whether this level of spending is temporary or reflects a structural change, and how do you plan to generate operating leverage against these costs over time?
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With the Product Commerce gross profit margin decreasing by 30 basis points versus Q2, can you explain the specific factors contributing to this decline, and how confident are you in maintaining margin expansion amidst such fluctuations?
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Given that Farfetch has achieved near breakeven profitability in Q3, but you mention there's more work to do, can you elaborate on the remaining challenges and the expected timeline to fully realize synergies between Coupang and Farfetch?
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Considering that your advertising revenue is still a small percentage of overall transaction volume and lower than global peers, what specific strategies do you have to increase your ad take rate and make it a more meaningful contributor to your high-margin revenues?
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In your expansion into Taiwan, you acknowledge challenges with quality of service; how do you plan to address these issues, and what steps are you taking to achieve operational efficiencies similar to those in Korea to gain a competitive edge in that market?
Notable M&A activity and strategic investments in the past 3 years.
| Company | Year | Details |
|---|---|---|
Farfetch Holdings plc | 2024 | The acquisition, completed on January 31, 2024 , had a total purchase consideration of $208 million—including $150 million via a bridge loan and $58 million for partial term loan repayment—with additional equity contributions from Coupang’s subsidiary. The deal strategically positions Coupang to expand into the luxury retail market by leveraging Farfetch’s global marketplace capabilities, despite integration and operational challenges due to inherited debt obligations and noted internal control weaknesses. |
No recent press releases or 8-K filings found for CPNG.