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Marriott International, Inc. (MAR) is a global operator, franchisor, and licensor of hotel, residential, timeshare, and other lodging properties under more than 30 brand names across 139 countries and territories . The company operates under an asset-light business model, primarily managing or franchising hotels rather than owning them, which allows it to focus on management, franchising, and licensing . Marriott's revenue streams include management fees, franchise fees, and cost reimbursement revenue, with a strong emphasis on expanding its brand presence and enhancing customer loyalty through its Marriott Bonvoy loyalty program .
- U.S. & Canada - Manages and franchises hotels and lodging properties across the United States and Canada, contributing significantly to the company's revenue.
- International - Operates and franchises properties in regions outside the U.S. and Canada, including Europe, Middle East & Africa (EMEA), Greater China, and Asia Pacific excluding China (APEC).
- Unallocated Corporate and Other - Includes operations in the Caribbean & Latin America (CALA) and other corporate activities not allocated to specific segments.
| Name | Position | External Roles | Short Bio | |
|---|---|---|---|---|
Anthony G. Capuano ExecutiveBoard | President and CEO | Board Member at McDonald’s Corporation; Trustee at Save Venice, Inc.; Member of Business Roundtable | Joined Marriott in 1995; became CEO in February 2021 and President in February 2023; led global expansion and strategic growth. | View Report → |
Benjamin T. (Ty) Breland Executive | EVP and Chief Human Resources Officer | Board Member at Virginia Tech Hospitality Business School | Joined Marriott in 2004; leads global HR strategy and talent development. | |
Drew L. Pinto Executive | EVP and Chief Revenue & Technology Officer | Advisory roles with AHLA and industry ventures | Joined Marriott in 2004; leads global sales, revenue management, and digital strategy. | |
Felitia O. Lee Executive | Controller and Chief Accounting Officer | None | Joined Marriott in May 2020; oversees global accounting operations; previously SVP at Kohl’s Corporation. | |
Kathleen K. Oberg Executive | CFO and EVP, Development | Board Member at Adobe Inc.; Member of AHLA’s IREFAC Council | Joined Marriott in 1999; became CFO in January 2016; leads global development and financial operations. | |
Peggy F. Roe Executive | EVP and Chief Customer Officer | Board Member of the Asian University for Women (Hong Kong chapter) | Joined Marriott in 2003; oversees global consumer strategy, including Marriott Bonvoy and customer experience. | |
Rajeev (Raj) Menon Executive | President, Asia Pacific excluding China | Board Member at Singapore Hotel Association, US/ASEAN Business Council, and Singapore Tourism Board | Joined Marriott in 2001; oversees 8% of Marriott’s open rooms globally; leads development pipeline in Asia Pacific. | |
Rena Hozore Reiss Executive | EVP and General Counsel | Board Member at Legal Aid DC and AHLA | Joined Marriott in 2017; oversees legal matters, corporate governance, and compliance. | |
Satyajit (Satya) Anand Executive | President, Europe, Middle East & Africa | None | Joined Marriott in 1988; oversees 1,100 hotels in EMEA; led recovery post-pandemic and luxury property openings. | |
William P. (Liam) Brown Executive | Group President, United States & Canada | Board Member at AHLA | Joined Marriott in 1989; oversees 63% of Marriott’s open rooms; led brand expansions like Apartments by Marriott Bonvoy. | |
Yibing Mao Executive | President, Greater China | Member of Duke Women’s Impact Network | Joined Marriott in 1996; oversees 500 properties in Greater China; led the opening of the 500th hotel in the region. | |
Aylwin B. Lewis Board | Director | Board Member at The Chefs’ Warehouse, Voya Financial, and Caliber Collision | Joined the Board in 2016; former CEO of Potbelly Corporation and Sears Holdings. | |
David S. Marriott Board | Chairman of the Board | JWM Family Enterprises Board; Trustee at The J. Willard & Alice S. Marriott Foundation | Joined the Board in 2021; became Chairman in May 2022; extensive operational experience within Marriott. | |
Deborah Marriott Harrison Board | Director | Trustee at The J. Willard & Alice S. Marriott Foundation and Bridges from School to Work | Joined the Board in 2014; former SVP of Government Affairs; extensive knowledge of Marriott’s culture and history. | |
Frederick A. Henderson Board | Lead Independent Director | Chair of the Board at Adient plc; Trustee at Alfred P. Sloan Foundation | Joined the Board in 2013; became Lead Independent Director in 2022; former CEO of SunCoke Energy and GM. | |
Grant F. Reid Board | Director | Trustee at The Vanguard Group; Senior Operating Partner at CVC Capital Partners | Joined the Board in 2023; former CEO of Mars, Inc.; expertise in sustainability and global strategy. | |
Horacio D. Rozanski Board | Director | President and CEO of Booz Allen Hamilton; Board Member at CARE USA and Children’s National Medical Center | Joined the Board in 2021; expertise in technology, innovation, and organizational management. | |
Isabella D. Goren Board | Director | Board Member at GE, MassMutual, and advisory boards at SMU and UT Austin | Joined the Board in 2022; former CFO of American Airlines; chairs Marriott’s Audit Committee. | |
Lauren R. Hobart Board | Director | President and CEO of DICK’S Sporting Goods; Board Member at DICK’S Sporting Goods Foundation | Joined the Board in 2023; expertise in branding, marketing, and digital operations. | |
Margaret M. McCarthy Board | Director | Board Member at Alignment Healthcare, AEP, and First American Financial Corp.; Trustee at Providence College | Joined the Board in 2019; chairs the Technology and Information Security Oversight Committee. | |
Sean C. Tresvant Board | Director | Vice Chairman of Taco Bell Foundation; Founding Member of Black Executive CMO Alliance | Joined the Board in 2025; CEO of Taco Bell; expertise in brand transformation and marketing. | |
Susan C. Schwab Board | Director | Board Member at Caterpillar, FedEx, and National Foreign Trade Council | Joined the Board in 2015; former U.S. Trade Representative; expertise in global trade and governance. |
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Given the signs of slowing growth in ancillary spending at outlets and lounges outside of luxury hotels, how does management plan to address this pullback and drive ancillary revenue growth across the broader portfolio?
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With the $70 million operating profit guarantee from the Starwood acquisition now fully reserved, are there any other long-term guarantees or liabilities from past acquisitions that could impact future financials?
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Despite overall room night growth aligning with GDP growth, are there specific segments where demand has not met expectations this year, and how are you adjusting your strategy for those segments heading into 2025?
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As you expand the City Express brand into the competitive midscale market in North America, what challenges do you anticipate, and how will you differentiate your offering to attract both franchisees and guests? ,
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You mentioned undertaking an enterprise-wide process to enhance effectiveness and efficiency; can you provide specifics on the expected cost savings and how these changes might affect your operations and corporate structure?
Competitors mentioned in the company's latest 10K filing.
| Company | Description |
|---|---|
The company competes with this entity in the short-term lodging market, leveraging brand recognition, guest satisfaction, and loyalty programs to attract and retain guests and hotel owners. | |
This competitor is part of the strong competition faced by the company in the lodging industry, which includes regional, national, and international chains. | |
The company identifies this entity as a competitor in the lodging market, emphasizing the importance of brand strength and guest appeal. | |
This competitor is mentioned as part of the competitive landscape in the lodging industry, where brand recognition and loyalty programs play a significant role. | |
Accor | The company competes with this entity in the global lodging market, focusing on factors like location, quality of service, and amenities. |
This competitor is part of the competitive environment in the lodging industry, where the company emphasizes its loyalty program and marketing strategies. | |
Best Western Hotels & Resorts | The company identifies this entity as a competitor in the lodging market, highlighting the importance of guest satisfaction and brand reputation. |
This online platform is a competitor in the short-term rental market, offering travelers an alternative to traditional hotel rooms. | |
Vrbo | This platform competes with the company by providing short-term rental options for homes and apartments, challenging traditional hotel offerings. |
This online travel service platform competes with the company's direct digital channels for guest bookings. | |
Priceline.com | This platform is a competitor in the online travel services market, challenging the company's direct booking channels. |
This online travel service competes with the company's direct digital channels, offering booking options for travelers. | |
Travelocity.com | This platform is part of the competitive landscape in online travel services, competing with the company's direct booking channels. |
Orbitz.com | This online travel service competes with the company's direct digital channels for guest bookings. |
This platform is a competitor in the online travel services market, challenging the company's direct booking channels. | |
This search engine competes with the company's direct digital channels by offering travel-related search and booking options. | |
Bing | This search engine is a competitor in the digital space, offering travel-related search and booking services. |
Yahoo | This search engine competes with the company's direct digital channels by providing travel-related search and booking options. |
This search engine is a competitor in the digital space, particularly in markets where it operates, offering travel-related search and booking services. |
Notable M&A activity and strategic investments in the past 3 years.
| Company | Year | Details |
|---|---|---|
Postcard Cabins | 2024 | Marriott acquired Postcard Cabins (formerly Getaway) on December 12, 2024, to expand into the growing outdoor hospitality market with over 1,200 cabins in 29 U.S. locations, integrating them into a planned outdoor-focused collection launching in 2025 and leveraging the Marriott Bonvoy platform with advisory from Goldman Sachs; deal terms were undisclosed. |
Sheraton Grand Chicago | 2024 | Marriott acquired the Sheraton Grand Chicago hotel and its underlying land for a total of $500 million—structured as $300 million for the leasehold interest (via a put option exercised in January 2024) and $200 million for the fee simple interest—with plans for future renovations and asset recycling as part of a larger $1.0–1.2 billion investment in 2024. |
City Express | 2023 | Marriott's acquisition of the City Express brand portfolio for $100 million added 149 properties across Mexico, Costa Rica, Colombia, and Chile; the deal was treated as an asset acquisition with an allocation of $85 million to an indefinite-lived brand asset and $21 million to franchise contract assets, marking a strategic entry into the affordable midscale segment in Latin America. |
Recent press releases and 8-K filings for MAR.
- Marriott International announced it will acquire the citizenM brand for $355 million, enhancing its lifestyle and select-service lodging portfolio.
- The brand, with 36 hotels and 8,544 rooms globally (plus a pipeline of over 600 rooms under construction), is expected to contribute to Marriott's expansion and generate approximately $30 million in stable annual fees.
- The transaction, subject to customary conditions including U.S. regulatory approval, may involve additional earn-out payments of up to $110 million based on future brand growth.