Business Description
Truist Financial Corporation is a financial services company that operates primarily through two business segments: Consumer and Small Business Banking (CSBB) and Wholesale Banking (WB), with additional activities in Other, Treasury & Corporate (OT&C) . The company provides a range of financial products and services, including deposits, payment services, credit cards, loans, mortgages, and investment advisory services to consumer and small business clients through various channels . Truist also offers services to commercial, corporate, institutional, real estate, and wealth clients, including core banking, specialized lending, investment banking, capital markets, and wealth management . The company's strategy focuses on deepening client relationships through its Integrated Relationship Management approach, aiming to meet clients' financial needs with a full suite of products .
- Consumer and Small Business Banking (CSBB) - Provides deposits, payment services, credit cards, loans, mortgages, and investment advisory services to consumer and small business clients through branches, ATMs, and digital platforms .
- Wholesale Banking (WB) - Offers a comprehensive suite of services to commercial, corporate, institutional, real estate, and wealth clients, including core banking, specialized lending, investment banking, capital markets, and wealth management services .
- Other, Treasury & Corporate (OT&C) - Includes additional functional activities that support the company's strategic objectives and financial operations .
You might also like
Q3 2024 Summary
What went well
- Truist is growing market share across all business lines, including investment banking where they have increased market share in every discipline and are focusing on net new client growth and increasing primacy with existing clients. Checking primacy and treasury management penetration both increased by 1%.
- Truist's unique capital advantage allows them to invest in growth opportunities and return significant capital to shareholders, giving them the capacity to grow ROTCE faster than peers. They plan to achieve profitability improvement by deepening existing client relationships without needing to expand into new markets or products.
- Truist is effectively leveraging both digital and physical channels to enhance customer relationships, employing their "T3" concept (touch and technology equals trust). They have invested in digital capabilities like Truist Assist, allowing clients to interact digitally and transition to human interaction when needed.
What went wrong
- Truist Financial has lowered its Return on Tangible Common Equity (ROTCE) targets from the low 20s to mid-teens, which is below some peers aiming for higher ROTCE, raising concerns about profitability and shareholder returns.
- Management accountability to shareholders is being questioned, especially as executives received special bonus awards despite stock underperformance and lowered ROTCE targets.
- There is pressure on Net Interest Margin (NIM) and Net Interest Income (NII) due to asset-liability repricing mismatches and hedging activities, potentially leading to NII headwinds in the short term.
Q&A Summary
-
Net Interest Margin Outlook
Q: How will NIM and deposit betas evolve into 2025?
A: Michael Maguire expects deposit betas to accelerate significantly in the fourth quarter to the mid to high 30%, still lagging asset repricing, leading to some margin compression into the low 305-306 basis points area. He anticipates the margin to stabilize in the first quarter of 2025 and begin improving as further rate cuts occur. -
Capital Deployment and Share Buybacks
Q: Will you increase share buybacks given muted loan growth?
A: William Rogers stated they plan to maintain elevated share buybacks for some time. While they see opportunities to grow the business and intend to invest capital accordingly, they may recalibrate buybacks if business growth is slower than expected. -
Return on Tangible Common Equity (ROTCE) Targets
Q: Why are ROTCE targets in the mid-teens, below peers?
A: William Rogers explained that the sale of their insurance business generated significant capital, which initially lowers returns. As they deploy this capital, returns will increase. He believes they have the most ability to grow returns over the medium term, defined as around three years, and expect to improve ROTCE faster than peers. -
Positive Operating Leverage into 2025
Q: What drives positive operating leverage into 2025?
A: William Rogers highlighted factors like business momentum in investment banking, expected return of loan growth, and controlling expenses. Consumer loan production increased around 3% this quarter. They anticipate deposit betas to transition in the first quarter of next year, contributing to operating leverage. -
Management's Commitment to Shareholders
Q: What key metrics should we monitor for shareholder value?
A: William Rogers emphasized that everything they do is about shareholders and compensation is based on performance. The primary measures are ROTCE and business growth, looking at total book value per share plus dividends. These metrics are highly correlated to share price return. -
Market Share and Wallet Share Growth
Q: How are you growing market and wallet share?
A: William Rogers mentioned they have increased market share in investment banking across all disciplines. They focus on net new clients and increasing primacy within existing clients, with checking primacy up 1% and treasury management penetration up 1%. This results in improved returns driven by deeper client relationships. -
Interest Rate Swap Position
Q: Can you provide details on your interest rate swaps?
A: Michael Maguire stated they added about $15 billion of forward-starting receive-fixed swaps in the quarter, taking the notional up to around $60 billion. They also added about $5 billion of pay-fixed swaps. The receive-fixed swap rate is approximately 3.40% on that notional. -
Investments in Risk Infrastructure
Q: Why increase investments in risk infrastructure now?
A: William Rogers explained they are continuing investments to build a more enduring and consistent infrastructure. This includes investments in cyber, data management, and elevated expectations in AI. These are continuous improvements reflecting higher industry expectations, not due to merger-related issues. -
Digital Strategy and Client Primacy
Q: How does your digital strategy enhance client relationships?
A: William Rogers stated that both digital and physical channels are important. They use a concept called T3 (touch and technology equals trust) to provide digital tools like Truist Assist along with opportunities for human interaction. This approach aims to create enduring client relationships by serving clients in the way that suits them best.
Key Metrics
Revenue by Segment - in Millions of USD | FY 2013 | Q1 2014 | Q2 2014 | Q3 2014 | Q4 2014 | FY 2014 | Q1 2015 | Q2 2015 | Q3 2015 | Q4 2015 | FY 2015 | Q1 2016 | Q2 2016 | Q3 2016 | Q4 2016 | FY 2016 | Q1 2017 | Q2 2017 | Q3 2017 | Q4 2017 | FY 2017 | Q1 2018 | Q2 2018 | Q3 2018 | Q4 2018 | FY 2018 | Q1 2019 | Q2 2019 | Q3 2019 | Q4 2019 | FY 2019 | Q1 2020 | Q2 2020 | Q3 2020 | Q4 2020 | FY 2020 | Q1 2021 | Q2 2021 | Q3 2021 | Q4 2021 | FY 2021 | Q1 2022 | Q2 2022 | Q3 2022 | Q4 2022 | FY 2022 | Q1 2023 | Q2 2023 | Q3 2023 | Q4 2023 | FY 2023 | Q1 2024 | Q2 2024 | Q3 2024 |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Consumer Banking and Wealth | 3,613 | 3,496 | 3,413 | 3,583 | 14,105 | - | - | - | ||||||||||||||||||||||||||||||||||||||||||||||
Community Banking Retail and Consumer Finance | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||||||||||||||
- Net Interest Income | - | - | - | - | - | (910) | (791) | (689) | ||||||||||||||||||||||||||||||||||||||||||||||
- Noninterest Income | - | - | - | - | - | (33) | (6,710) | (70) | ||||||||||||||||||||||||||||||||||||||||||||||
Corporate and Commercial Banking | 2,382 | 2,276 | 2,235 | 2,222 | 9,115 | - | - | - | ||||||||||||||||||||||||||||||||||||||||||||||
Community Banking Commercial | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||||||||||||||
Community Banking | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||||||||||||||
Residential Mortgage Banking | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||||||||||||||
Dealer Financial Services | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||||||||||||||
Specialized Lending | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||||||||||||||
Financial Services and Commercial Finance | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||||||||||||||
Financial Services | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||||||||||||||
Insurance Holdings | 831 | 860 | 721 | 745 | 3,157 | - | - | - | ||||||||||||||||||||||||||||||||||||||||||||||
Other, Treasury & Corporate | - | - | - | - | - | (943) | (7,501) | (759) | ||||||||||||||||||||||||||||||||||||||||||||||
Consumer and Small Business Banking | - | - | - | - | - | 3,097 | 3,135 | 3,152 | ||||||||||||||||||||||||||||||||||||||||||||||
Wholesale Banking | - | - | - | - | - | 2,664 | 2,681 | 2,692 | ||||||||||||||||||||||||||||||||||||||||||||||
Total Revenue | 6,102 | 5,918 | 5,672 | 5,698 | 23,390 | 4,818 | (1,685) | 5,085 | ||||||||||||||||||||||||||||||||||||||||||||||
Revenue by Geography - in Millions of USD | FY 2013 | Q1 2014 | Q2 2014 | Q3 2014 | Q4 2014 | FY 2014 | Q1 2015 | Q2 2015 | Q3 2015 | Q4 2015 | FY 2015 | Q1 2016 | Q2 2016 | Q3 2016 | Q4 2016 | FY 2016 | Q1 2017 | Q2 2017 | Q3 2017 | Q4 2017 | FY 2017 | Q1 2018 | Q2 2018 | Q3 2018 | Q4 2018 | FY 2018 | Q1 2019 | Q2 2019 | Q3 2019 | Q4 2019 | FY 2019 | Q1 2020 | Q2 2020 | Q3 2020 | Q4 2020 | FY 2020 | Q1 2021 | Q2 2021 | Q3 2021 | Q4 2021 | FY 2021 | Q1 2022 | Q2 2022 | Q3 2022 | Q4 2022 | FY 2022 | Q1 2023 | Q2 2023 | Q3 2023 | Q4 2023 | FY 2023 | Q1 2024 | Q2 2024 | Q3 2024 |
Commercial and Industrial | - | - | - | - | - | - | 156,400 | - | ||||||||||||||||||||||||||||||||||||||||||||||
- Florida | - | - | - | - | - | - | 2,401 | - | ||||||||||||||||||||||||||||||||||||||||||||||
- Texas | - | - | - | - | - | - | 1,775 | - | ||||||||||||||||||||||||||||||||||||||||||||||
- North Carolina | - | - | - | - | - | - | 2,443 | - | ||||||||||||||||||||||||||||||||||||||||||||||
- Georgia | - | - | - | - | - | - | 2,281 | - | ||||||||||||||||||||||||||||||||||||||||||||||
- New York | - | - | - | - | - | - | 1,532 | - | ||||||||||||||||||||||||||||||||||||||||||||||
- Virginia | - | - | - | - | - | - | 1,184 | - | ||||||||||||||||||||||||||||||||||||||||||||||
- California | - | - | - | - | - | - | 1,778 | - | ||||||||||||||||||||||||||||||||||||||||||||||
- Pennsylvania | - | - | - | - | - | - | 1,302 | - | ||||||||||||||||||||||||||||||||||||||||||||||
- Maryland | - | - | - | - | - | - | 815 | - | ||||||||||||||||||||||||||||||||||||||||||||||
- Tennessee | - | - | - | - | - | - | 815 | - | ||||||||||||||||||||||||||||||||||||||||||||||
- Illinois | - | - | - | - | - | - | 4,180 | - | ||||||||||||||||||||||||||||||||||||||||||||||
- South Carolina | - | - | - | - | - | - | 4,114 | - | ||||||||||||||||||||||||||||||||||||||||||||||
- New Jersey | - | - | - | - | - | - | 3,875 | - | ||||||||||||||||||||||||||||||||||||||||||||||
- Ohio | - | - | - | - | - | - | 3,153 | - | ||||||||||||||||||||||||||||||||||||||||||||||
- Other | - | - | - | - | - | - | 4,545 | - | ||||||||||||||||||||||||||||||||||||||||||||||
CRE | - | - | - | - | - | - | 21,730 | - | ||||||||||||||||||||||||||||||||||||||||||||||
- District of Columbia | - | - | - | - | - | - | 859 | - | ||||||||||||||||||||||||||||||||||||||||||||||
Total Revenue | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||||||||||||||
KPIs - Metric (Unit) | FY 2013 | Q1 2014 | Q2 2014 | Q3 2014 | Q4 2014 | FY 2014 | Q1 2015 | Q2 2015 | Q3 2015 | Q4 2015 | FY 2015 | Q1 2016 | Q2 2016 | Q3 2016 | Q4 2016 | FY 2016 | Q1 2017 | Q2 2017 | Q3 2017 | Q4 2017 | FY 2017 | Q1 2018 | Q2 2018 | Q3 2018 | Q4 2018 | FY 2018 | Q1 2019 | Q2 2019 | Q3 2019 | Q4 2019 | FY 2019 | Q1 2020 | Q2 2020 | Q3 2020 | Q4 2020 | FY 2020 | Q1 2021 | Q2 2021 | Q3 2021 | Q4 2021 | FY 2021 | Q1 2022 | Q2 2022 | Q3 2022 | Q4 2022 | FY 2022 | Q1 2023 | Q2 2023 | Q3 2023 | Q4 2023 | FY 2023 | Q1 2024 | Q2 2024 | Q3 2024 |
Loans 90 days or more past due and still accruing ($ million) | 1,361 | 662 | 574 | 534 | - | 538 | 489 | 518 | ||||||||||||||||||||||||||||||||||||||||||||||
Unused Borrowing Capacity at FRB ($ million) | 53,291 | 52,737 | 54,633 | 55,252 | - | 53,548 | 63,142 | 73,663 | ||||||||||||||||||||||||||||||||||||||||||||||
Unused Borrowing Capacity at FHLB ($ million) | 24,678 | 23,219 | 23,615 | 24,712 | - | 25,031 | 32,892 | 36,689 | ||||||||||||||||||||||||||||||||||||||||||||||
Available Investment Securities (after haircuts) ($ million) | 56,626 | 77,875 | 73,010 | 74,717 | - | 73,520 | 64,610 | 72,300 | ||||||||||||||||||||||||||||||||||||||||||||||
Available Secured Borrowing Capacity ($ million) | 134,595 | 153,831 | 151,258 | 154,681 | - | 152,099 | 160,644 | 182,652 | ||||||||||||||||||||||||||||||||||||||||||||||
Nonperforming Loans and Leases Held for Investment ($ million) | 1,192 | 1,511 | 1,452 | 1,380 | - | 1,394 | 1,467 | - | ||||||||||||||||||||||||||||||||||||||||||||||
Nonperforming Loans Held for Sale ($ million) | 0 | 13 | 75 | 51 | - | 22 | 9 | 5 | ||||||||||||||||||||||||||||||||||||||||||||||
Foreclosed Real Estate ($ million) | 3 | 3 | 3 | 3 | - | 4 | 5 | 3 | ||||||||||||||||||||||||||||||||||||||||||||||
Other Foreclosed Property ($ million) | 66 | 56 | 54 | 54 | - | 56 | 51 | 53 | ||||||||||||||||||||||||||||||||||||||||||||||
Residential Mortgage Loans in Process of Foreclosure ($ million) | 226 | 229 | 233 | 214 | - | 201 | 184 | 179 | ||||||||||||||||||||||||||||||||||||||||||||||
UPB of CRE Mortgages Serviced for Others ($ million) | 36,245 | 35,076 | 34,179 | 31,681 | - | 29,075 | 28,964 | 28,241 | ||||||||||||||||||||||||||||||||||||||||||||||
Value of CRE Mortgages Serviced for Others Covered by Recourse Provisions ($ million) | 9,829 | 9,698 | 9,718 | 9,661 | - | 9,656 | 9,642 | 9,615 | ||||||||||||||||||||||||||||||||||||||||||||||
Maximum Recourse Exposure from CRE Mortgages Sold with Recourse Liability ($ million) | 2,820 | 2,819 | 2,827 | 2,813 | - | 2,813 | 2,809 | 2,815 | ||||||||||||||||||||||||||||||||||||||||||||||
Commercial MSRs at Fair Value ($ million) | 291 | 292 | 295 | 272 | - | 268 | 279 | 255 |
Executive Team
Questions to Ask Management
-
Given your ongoing investments in risk infrastructure, including cyber and data, can you provide more clarity on how these expenditures will impact your expense base and operating leverage, especially considering the elevated expenses expected in the fourth quarter?
-
You mentioned a commitment to achieving mid-teens ROTCE in the medium term, but with peers aiming for higher returns, what specific strategies are you implementing to accelerate your ROTCE growth and close the gap with competitors?
-
With loan growth remaining muted and line utilizations at a five-quarter low, how do you plan to drive revenue growth, and are you considering adjusting your capital return strategy, including share buybacks, to enhance shareholder value?
-
Competitors are aggressively expanding in your markets by hiring and gaining market share; how do you plan to counter this and ensure Truist stops losing market share to these out-of-market competitors?
-
Given the focus on digital initiatives and the enhancement of your Truist One View platform, what measurable outcomes have you seen in terms of client acquisition and efficiency improvements, and how do these initiatives translate into tangible financial benefits?
Past Guidance
Q3 2024 Earnings Call
- Issued Period: Q3 2024
- Guided Period: Q4 2024 and FY 2024
- Guidance:
- Revenue: Expected to decrease by 1.5% in Q4 2024 from Q3 2024 adjusted revenue of $5.1 billion. Full year 2024 revenues expected to be down 0.5% to 1% .
- Net Interest Income: Expected to decrease by 1.5% in Q4 2024 .
- Noninterest Income: Expected to decline by 2% in Q4 2024 .
- Adjusted Expenses: Expected to increase by 4% in Q4 2024. Full year 2024 adjusted expenses expected to be slightly lower than 2023 .
- Net Charge-Offs: Expected to be closer to 60 basis points for FY 2024 .
- Share Repurchases: Targeting approximately $500 million in Q4 2024 .
- Effective Tax Rate: Expected to approximate 17.5% or 20% on a taxable equivalent basis in Q4 2024 .
- Net Interest Margin: Expected to decrease by about 1.5% in Q4 2024, leading to a margin in the 305 to 306 basis points area .
- Deposit Balances: Expected to remain relatively stable in Q4 2024 .
- Capital: CET1 ratio expected to remain stable .
Q2 2024 Earnings Call
- Issued Period: Q2 2024
- Guided Period: Q3 2024 and FY 2024
- Guidance:
- Revenue: Expected to increase by 1% to 2% in Q3 2024. Full year 2024 revenues expected to decline by 0.5% to 1% .
- Net Interest Income: Expected to increase by 2% to 3% in Q3 2024 .
- Noninterest Income: Expected to remain stable in Q3 2024 .
- Expenses: Adjusted expenses expected to increase by 3% in Q3 2024. Full year 2024 expenses expected to remain flat compared to 2023 .
- Net Charge-Offs: Expected to be about 65 basis points in 2024 .
- Share Repurchases: Targeting approximately $500 million per quarter for the remainder of 2024 .
- Effective Tax Rate: Expected to approximate 16% or 19% in Q3 and Q4 2024 .
- Client Loan Demand: Expected to remain muted in Q3 2024 .
- Deposit Trends: Continued pressure expected .
- Net Interest Margin: Increased 14 basis points to 3.03% .
Q1 2024 Earnings Call
- Issued Period: Q1 2024
- Guided Period: FY 2024
- Guidance:
- Revenue: Expected to decline by 4% to 5% for FY 2024 .
- Net Interest Income: Expected to trough in Q2 2024 and improve in the second half .
- Expenses: Expected to remain flat compared to 2023 .
- Net Charge-Offs: Expected to be about 65 basis points in 2024 .
- Effective Tax Rate: Expected to approximate 16% or 19% .
- Capital: Sale of TIH expected to generate significant CET1 basis points .
Q4 2023 Earnings Call
- Issued Period: Q4 2023
- Guided Period: Q1 2024 and FY 2024
- Guidance:
- Net Interest Income: Expected to trough in H1 2024 .
- Adjusted Expenses: Expected to rise by 4% in Q1 2024, flat or increase by 1% for FY 2024 .
- Net Charge-Offs: Expected to be about 65 basis points .
- Effective Tax Rate: Expected to approximate 17% or 20% .
- Revenues: Expected to remain flat or decline by 1% in Q1 2024, decrease by 1% to 3% for FY 2024 .
- Net Interest Margin: Expected to contract in Q1 2024 .
- Capital: Focus on building capital, no share repurchases planned .
- Asset Quality: Nonperforming loans declined, ALLL ratio increased .
- AOCI: Expected decline in AOCI attributable to securities by 2026 .
- Long-term Debt Requirement: Estimated shortfall to be met through normal issuance .
Competitors
Competitors mentioned in the company's latest 10K filing.
- National, regional, and local financial services providers, including banks, thrifts, credit unions, investment advisers, asset managers, securities brokers and dealers, private-equity funds, hedge funds, mortgage-banking companies, finance companies, financial technology companies, and insurance companies .
- Non-banking entities, including financial technology companies, which provide financial products and services directly or indirectly through partnerships .
Latest news
Recent developments and announcements about TFC.
Corporate Leadership
Leadership Change
Who is leaving? Hugh S. 'Beau' Cummins III, Vice Chair and Chief Operating Officer of Truist Financial Corporation, is resigning effective immediately due to material changes in his responsibilities following strategic initiatives.
Why? His resignation qualifies as 'Good Reason' under Truist's severance plan, entitling him to specific benefits.
Who is stepping up? Kristin Lesher, Senior Executive Vice President and Chief Wholesale Banking Officer, will manage the enterprise payments business. Michael B. Maguire, Senior Executive Vice President and Chief Financial Officer, will take over Cummins' other responsibilities.
Leadership Change
Clarke R. Starnes III is retiring as Vice Chair and Chief Risk Officer of Truist Financial Corporation after a 42-year career. Brad Bender, a 20-year veteran of Truist, is stepping up as the new Chief Risk Officer. Bender will oversee risk management, regulatory relations, and financial crimes functions, among other responsibilities. Starnes will remain as a Senior Advisor until April 30, 2025, to ensure a smooth transition .