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    CCC Intelligent Solutions Holdings Inc (CCCS)

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    CCC Intelligent Solutions Holdings Inc. (CCCS) is a leading provider of cloud-based SaaS solutions for the property and casualty (P&C) insurance economy. The company connects over 35,000 businesses, including insurers, collision repairers, automakers, and parts suppliers, to digitize workflows and enable seamless collaboration. CCCS specializes in software subscriptions that streamline operations, enhance customer experiences, and support AI-enabled digital workflows.

    1. Software Subscriptions - Provides cloud-based SaaS solutions that digitize mission-critical workflows for the P&C insurance ecosystem, enabling collaboration among insurers, repair facilities, automakers, and parts suppliers.
    2. Other Revenue - Includes additional services and offerings that complement the core software subscription business.
    NamePositionStart DateShort Bio
    Githesh RamamurthyChairman of the Board and Chief Executive Officer1999 (CEO), 2000 (Chairman)Joined CCC in 1992, held roles including CTO (1992–1999) and President (1997–2000). Became CEO in 1999 and Chairman in 2000. Member of CCC's Board since July 30, 2021.
    Brian HerbExecutive Vice President, Chief Financial and Administrative OfficerFebruary 2020Joined CCC in 2020. Previously CFO, North America at Experian (2015–2020). Started career at Ernst & Young. Holds a bachelor's degree in Accounting and an MBA from Northwestern University.
    Mary Jo PriggeExecutive Vice President, Chief Service Delivery Officer (Retiring)2021Joined CCC in 1998, held roles including President of Service Operations (2000–2021). Announced intent to retire no later than May 31, 2025.
    John GoodsonExecutive Vice President, Chief Product and Technology OfficerJanuary 5, 2023Joined CCC in 2020, held roles including SVP, Product Development (2020–2021) and CTO (2021–2022). Previously held leadership roles at Verint and Progress Software.
    Michael SilvaExecutive Vice President, Chief Commercial & Customer Success Officer (Departed)October 17, 2022Served from October 17, 2022, until December 31, 2024. Previously held leadership roles at Salesforce, Microsoft, and IBM. Holds a bachelor's degree in Sociology.
    Marc FredmanSenior Vice President, Chief Strategy Officer2021Joined CCC in 2014, held roles including SVP of Strategy, Product Management, and Marketing (2017–2021). Previously worked at The Boston Consulting Group (2004–2014).
    Rodney ChristoSenior Vice President, Finance and Chief Accounting OfficerMarch 1, 2022Mentioned in company filings as Chief Accounting Officer since March 1, 2022.
    Neil de CrescenzoClass II Director, Member of the Audit CommitteeNovember 6, 2024Appointed as Class II Director and Audit Committee Member on November 6, 2024. Former CEO of Optum Insight and Change Healthcare. Held senior roles at Oracle and IBM.
    1. Given that claim volumes are down approximately 6% year-over-year, causing about a one-point headwind to revenue growth, can you elaborate on the specific factors driving this decline and how you plan to mitigate its impact on your business?
    2. Adoption of your emerging solutions appears to be progressing slower than initially expected; what concrete actions are you taking to accelerate client adoption and overcome the bottlenecks in deployment and implementation?
    3. With some of your top 10 customers gaining market share and others losing it, how are these shifts affecting your overall business performance, and what strategies do you have in place to navigate these changes in your client base?
    4. You've recently reorganized your customer-facing teams to merge client services and sales; how do you anticipate this restructuring will enhance sales velocity and client engagement, especially for your newer solutions, and when do you expect to see tangible results?
    5. Considering the softer claim volumes and potential macroeconomic uncertainties, how confident are you in achieving your long-term growth targets, and what contingency plans do you have if these headwinds persist?
    Program DetailsProgram 1
    Approval DateN/A
    End Date/DurationN/A
    Total Additional AmountN/A
    Remaining AuthorizationN/A
    DetailsThe company repurchased 32.5 million shares in November 2023 for $328.5 million as part of a secondary offering. The shares were retired, and the excess purchase price over par value was charged to the accumulated deficit.