Business Description
Centene Corporation is a leading provider of government-sponsored healthcare services, focusing on improving health and healthcare for low-income, complex populations. The company operates through various segments, offering a range of healthcare programs and services, including Medicaid, Medicare, Commercial health insurance, and other healthcare-related services . Centene provides access to healthcare for nearly 1 in 15 individuals nationwide, emphasizing a local approach to delivering healthcare services .
- Medicaid - Offers programs such as Temporary Assistance for Needy Families (TANF), Medicaid Expansion, and the Children's Health Insurance Program (CHIP), among others.
- Commercial - Includes the Health Insurance Marketplace and various commercial health insurance products.
- Medicare - Covers Medicare Advantage, Dual Eligible Special Needs Plans (D-SNPs), and Medicare Prescription Drug Plans (PDPs).
- Other - Encompasses pharmacy operations, vision and dental services, and behavioral health, among others.
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Q3 2024 Summary
What went well
- Improving Medicaid Health Benefit Ratio (HBR) expected in Q4 and beyond as rate increases take effect, with Q3 being the high watermark for Medicaid HBR. Centene anticipates that the benefit of 9/1 and 10/1 rate updates will positively impact Q4 more than Q3. This suggests margin improvement in their largest business segment moving forward.
- Significant revenue growth expected in the Part D business in 2025, largely driven by the Inflation Reduction Act mechanics. Centene is pleased with its positioning, expecting to grow membership during the annual enrollment period. They are targeting a 2025 PDP margin of about 1% on a much higher revenue base, which provides upside potential for earnings.
- Progress in aligning Medicaid rates with increased patient acuity, with all states acknowledging the need to match rates with acuity and taking action, leading to expected margin improvements. Centene has received rate increases in the high 4% to 5% range for the back half of the year, and they remain confident in further adjustments to achieve rate sufficiency.
Q&A Summary
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Medicaid MLR and Rate Adjustments
Q: What Medicaid rate increases do you need for MLR improvement?
A: Rate needs vary by state; we've seen high single-digit increases in small states ( , ). States acknowledge the need to align rates with acuity. Our composite rate adjustment is in the high 4% to 5% range for the back half of the year, excluding pass-throughs ( , , ). We continue to advocate for adequate rates to improve MLR going forward. -
Medicaid Utilization Trends and Rejoiners
Q: How are Medicaid utilization trends and rejoiners impacting costs?
A: Core utilization trends are stable, with pockets of increased behavioral and home health services ( ). Rejoiners return needing care, creating artificial MLR pressure since we didn't receive premiums during their coverage gap ( , ). This dynamic is slowing, which should be a tailwind into 2025 ( ). -
2025 Earnings Growth Visibility
Q: Is Medicaid MLR still a tailwind for 2025 earnings growth?
A: Yes, Medicaid HBR improvement is a tailwind for 2025 ( ). We expect to grow adjusted EPS, and our headwinds and tailwinds remain as previously shared ( ). -
Marketplace Growth Expectations
Q: What is your outlook for Marketplace growth next year?
A: We expect mid-single-digit growth in the Marketplace due to stabilization post-redetermination and reinstated program integrity policies ( ). We remain bullish long-term and aim to deliver margins within our 5% to 7.5% pretax target ( , ). We'll provide more details at our Investor Day ( ). -
Part D Business and IRA Impact
Q: How will the IRA changes affect your Part D margins?
A: We're on track with PDP performance, anticipating a 1% margin next year, consistent with this year ( ). We accounted for IRA changes in our pricing and don't expect significant impact from specialty drug utilization shifts ( ). -
GLP-1 Drugs Impact on Trends
Q: How are GLP-1 drugs affecting Medicaid cost trends?
A: A few states cover GLP-1s for weight loss; we're sharing data to ensure rates reflect utilization ( ). This helps align rates with the cost of these medications ( ). -
Use of AI for Operational Efficiency
Q: Can you quantify AI benefits and are projects ready?
A: Our AI initiatives are shovel-ready and part of ongoing efficiency efforts ( ). While we can't quantify benefits yet, AI helps automate processes, driving EPS improvement from 1% to 2% margin enhancement over time ( ). -
G&A Expenses and Timing
Q: Are there timing-related G&A spending items to note?
A: SG&A naturally rises in Q4 due to selling periods for Marketplace and Medicare ( ). We'll bridge the 2024 midpoint SG&A of 8.6% at Investor Day, considering business mix and PDP revenue growth ( ). -
State-Directed Payments Effect
Q: How do state-directed payments affect Medicaid PMPM growth?
A: Increased state-directed payments contributed to Medicaid PMPM growth this quarter ( ). Our composite rate adjustment of high 4% to 5% also supports PMPM growth ( ). -
California Retroactive Rate Adjustment
Q: Have you seen significant retroactive rate adjustments in California?
A: Yes, we received adequate information to record a negative retroactive adjustment in Q2 results ( ). -
Visibility into 1/1 Rate Updates
Q: What visibility do you have into January 1 rate updates?
A: We've started receiving some 1/1 rates and will update on 2025 outlook at our December Investor Day ( ). -
Normalization of Rejoiner Utilization
Q: Do rejoiners' utilization patterns normalize over time?
A: Yes, after rejoining, utilization normalizes, confirming the artificial MLR pressure due to coverage gaps ( ).
Key Metrics
Revenue by Segment - in Millions of USD | FY 2013 | Q1 2014 | Q2 2014 | Q3 2014 | Q4 2014 | FY 2014 | Q1 2015 | Q2 2015 | Q3 2015 | Q4 2015 | FY 2015 | Q1 2016 | Q2 2016 | Q3 2016 | Q4 2016 | FY 2016 | Q1 2017 | Q2 2017 | Q3 2017 | Q4 2017 | FY 2017 | Q1 2018 | Q2 2018 | Q3 2018 | Q4 2018 | FY 2018 | Q1 2019 | Q2 2019 | Q3 2019 | Q4 2019 | FY 2019 | Q1 2020 | Q2 2020 | Q3 2020 | Q4 2020 | FY 2020 | Q1 2021 | Q2 2021 | Q3 2021 | Q4 2021 | FY 2021 | Q1 2022 | Q2 2022 | Q3 2022 | Q4 2022 | FY 2022 | Q1 2023 | Q2 2023 | Q3 2023 | Q4 2023 | FY 2023 | Q1 2024 | Q2 2024 | Q3 2024 |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Medicaid | 26,164 | 24,665 | 24,694 | 25,236 | 100,759 | 25,530 | 24,113 | 26,440 | ||||||||||||||||||||||||||||||||||||||||||||||
- Premium Revenue | - | - | - | - | - | 406 | - | 488 | ||||||||||||||||||||||||||||||||||||||||||||||
- Service Revenue | - | - | - | - | - | 785 | - | 759 | ||||||||||||||||||||||||||||||||||||||||||||||
Medicare | 5,876 | 5,665 | 5,430 | 5,29 | 22,261 | 5,935 | 5,978 | 5,643 | ||||||||||||||||||||||||||||||||||||||||||||||
Commercial | 5,252 | 5,734 | 6,453 | 7,406 | 24,845 | 7,751 | 8,535 | 8,693 | ||||||||||||||||||||||||||||||||||||||||||||||
Other | 1,597 | 1,544 | 1,465 | 1,528 | 6,134 | 1,191 | 1,210 | 1,247 | ||||||||||||||||||||||||||||||||||||||||||||||
Managed Care Segment | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||||||||||||||
Specialty Services Segment | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||||||||||||||
Eliminations | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||||||||||||||
Total Revenue | 38,889 | 37,608 | 38,042 | 39,46 | 153,999 | 40,407 | 39,836 | 42,023 | ||||||||||||||||||||||||||||||||||||||||||||||
Revenue by Geography - in Millions of USD | FY 2013 | Q1 2014 | Q2 2014 | Q3 2014 | Q4 2014 | FY 2014 | Q1 2015 | Q2 2015 | Q3 2015 | Q4 2015 | FY 2015 | Q1 2016 | Q2 2016 | Q3 2016 | Q4 2016 | FY 2016 | Q1 2017 | Q2 2017 | Q3 2017 | Q4 2017 | FY 2017 | Q1 2018 | Q2 2018 | Q3 2018 | Q4 2018 | FY 2018 | Q1 2019 | Q2 2019 | Q3 2019 | Q4 2019 | FY 2019 | Q1 2020 | Q2 2020 | Q3 2020 | Q4 2020 | FY 2020 | Q1 2021 | Q2 2021 | Q3 2021 | Q4 2021 | FY 2021 | Q1 2022 | Q2 2022 | Q3 2022 | Q4 2022 | FY 2022 | Q1 2023 | Q2 2023 | Q3 2023 | Q4 2023 | FY 2023 | Q1 2024 | Q2 2024 | Q3 2024 |
Medicaid | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||||||||||||||
Medicare | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||||||||||||||
Commercial | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||||||||||||||
Other | - | - | - | - | - | - | - | - | ||||||||||||||||||||||||||||||||||||||||||||||
Total Revenue | 38,889 | - | - | - | 153,999 | 40,407 | - | - | ||||||||||||||||||||||||||||||||||||||||||||||
KPIs - Metric / Quarter | FY 2013 | Q1 2014 | Q2 2014 | Q3 2014 | Q4 2014 | FY 2014 | Q1 2015 | Q2 2015 | Q3 2015 | Q4 2015 | FY 2015 | Q1 2016 | Q2 2016 | Q3 2016 | Q4 2016 | FY 2016 | Q1 2017 | Q2 2017 | Q3 2017 | Q4 2017 | FY 2017 | Q1 2018 | Q2 2018 | Q3 2018 | Q4 2018 | FY 2018 | Q1 2019 | Q2 2019 | Q3 2019 | Q4 2019 | FY 2019 | Q1 2020 | Q2 2020 | Q3 2020 | Q4 2020 | FY 2020 | Q1 2021 | Q2 2021 | Q3 2021 | Q4 2021 | FY 2021 | Q1 2022 | Q2 2022 | Q3 2022 | Q4 2022 | FY 2022 | Q1 2023 | Q2 2023 | Q3 2023 | Q4 2023 | FY 2023 | Q1 2024 | Q2 2024 | Q3 2024 |
Managed Care Membership Increase | 2,200 | 2,000 | 1,200 | - | - | -33 | 66 | 670 | ||||||||||||||||||||||||||||||||||||||||||||||
Health Benefits Ratio (%) | 87.0 | 87.0 | 87.0 | 89.5 | - | 87.1 | 87.6 | 89.2 | ||||||||||||||||||||||||||||||||||||||||||||||
Cost of Service Ratio (%) | 77.2 | 78.0 | 77.7 | 79.9 | - | 82.8 | 81.6 | 88.3 | ||||||||||||||||||||||||||||||||||||||||||||||
Risk Adjustment Receivable | 887 | 1,088 | 1,130 | 893 | - | 1,124 | 2,047 | 1,805 | ||||||||||||||||||||||||||||||||||||||||||||||
Risk Adjustment Payable | 1,556 | 2,303 | 2,312 | 2,553 | - | 3,266 | 3,475 | 1,705 | ||||||||||||||||||||||||||||||||||||||||||||||
Cost Sharing Reduction Receivable | - | 2 | 2 | - | - | 18 | 12 | 10 | ||||||||||||||||||||||||||||||||||||||||||||||
Cost Sharing Reduction Payable | 89 | 87 | 104 | 114 | - | 113 | 111 | 68 | ||||||||||||||||||||||||||||||||||||||||||||||
IBNR plus Expected Development on Claims | 11,271 | 11,360 | 11,661 | 11,135 | - | 12,311 | 12,337 | 12,654 | ||||||||||||||||||||||||||||||||||||||||||||||
Premium Deficiency Reserve | - | - | 200 | 250 | - | 300 | 335 | 245 |
Executive Team
Questions to Ask Management
- Could you elaborate on the sufficiency of the Medicaid rate adjustments you've received so far, and what steps are you taking if rates are still misaligned with the higher acuity of your post-redeterminations member base?
- Given the continued pressure on Medicaid margins from the mismatch of rates and acuity, how confident are you in your ability to grow adjusted EPS next year, and what are the key levers to achieve this growth?
- With the Medicare Advantage business expecting down membership in 2025 but aiming for margin recovery, can you explain how the recent changes in Star ratings and contract portfolio will translate into financial improvement?
- In your Marketplace business, you mentioned expectations for modest membership growth and mid-single-digit macro market growth; can you discuss the potential risks to achieving your target pretax margins given the program integrity enhancements and agent of record lock policies?
- Regarding the underlying utilization trends in Medicaid, especially in areas like behavioral health and home health, are you seeing any new pressures or emerging trends that could impact your medical loss ratio beyond what you've previously disclosed?
Past Guidance
Q3 2024 Earnings Call
- Issued Period: Q3 2024
- Guided Period: FY 2024
- Guidance:
- Adjusted Diluted EPS: Greater than $6.80 .
- Premium and Service Revenue: $141 billion to $143 billion .
- Investment Income: Over $1.7 billion .
- Depreciation Expense: $550 million .
- SG&A Expense Ratio: Midpoint 8.6% .
- Health Benefits Ratio (HBR): 88.3% to 88.5% .
- Medicaid Membership: 12.9 million to 13 million .
- Medicare Advantage Revenue: $14 billion to $16 billion for 2025 .
- Medicare Advantage Stars Ratings: 46% of members in plans at or above 3.5 stars for 2026 .
- PDP Revenue Growth: Expected growth in 2025 .
Q2 2024 Earnings Call
- Issued Period: Q2 2024
- Guided Period: FY 2024
- Guidance:
- Premium and Service Revenue: $141 billion to $143 billion .
- Investment Income: Over $1.55 billion .
- Adjusted SG&A Expense Ratio: 8.4% to 9.0% .
- Cash Flow from Operations: $2.2 billion in Q2 .
- Debt to Adjusted EBITDA: 2.8x .
- Medical Claims Liability: 54 days in claims payable .
- Health Benefits Ratio (HBR): 87.6% for Q2, 87.3% year-to-date .
- Adjusted Diluted EPS: Greater than $6.80 .
- Medicaid Composite Rates: 4% plus .
- Marketplace Risk Adjustment Benefit: $600 million .
- Medicare PDR: $125 million PDR P&L hit .
Q1 2024 Earnings Call
- Issued Period: Q1 2024
- Guided Period: FY 2024
- Guidance:
- Adjusted EPS: Greater than $6.80 .
- Premium and Service Revenue: Added $1 billion of Medicaid premium revenue .
- Medicare Advantage Revenue: About $16 billion .
- PDP Revenue: Approximately $4 billion .
- Marketplace Membership: 4.3 million members .
- Investment Income: Above $1.4 billion .
- Share Repurchase: $3 billion to $3.5 billion .
Q4 2023 Earnings Call
- Issued Period: Q4 2023
- Guided Period: N/A
- Guidance: The documents do not provide information about the guidance metrics from the Q4 2023 earnings call.