HUMANA (HUM) Company Report

George Renaudin, Insurance Segment President, will retire by Q3 2026 after a 29-year career and serve as a strategic advisor through December 2026, transitioning to VSP status until March 1, 2027.
Aaron Martin will join in January 2026 as President of Medicare Advantage and successor to the Insurance Segment President role; upon Renaudin’s retirement, John Barger will be promoted to President of Medicare Advantage.
Humana reaffirms FY 2025 guidance of $12.26 GAAP EPS and $17.00 Adjusted EPS.

1 day ago

8-K

Humana reports TailorCare 2025 year-end MSK outcomes and cost improvements

HUM

New Projects/Investments

TailorCare expanded its national footprint by integrating RecoveryOne virtual PT tools, extending Humana MA partnerships into Dallas and Denver, acquiring computer vision tech Stabl, forming an AI Advisory Board, and delivering services across all 50 states.
The program completed ~12,000 PT-led structured evaluations in 2025, ensuring clinically rigorous guidance at scale.
Patients saw 90% improvement in pain/function, 87% adherence to conservative care, 77% fewer surgical prior authorization denials, and a 4.7/5.0 average satisfaction rating.
TailorCare drove cost savings with 40% lower medical costs for PT-adherent MA members, 14% reduction in out-of-pocket surgical expenses, and 70% fewer skilled nursing facility admissions.

7 days ago

Press Release

Humana explores partnership with Cost Plus Drugs to reduce prescription drug costs

HUM

New Projects/Investments

Humana and Mark Cuban’s Cost Plus Drugs are exploring a partnership to bypass traditional pharmacy benefit managers (PBMs) via direct-to-employer programs, aiming to cut prescription drug costs.
The collaboration, discussed at the 2025 Forbes Healthcare Summit, seeks to streamline the drug supply chain and eliminate middlemen rebates and pricing spreads.
Humana plans to leverage its CenterWell services—including specialty pharmacy, senior-focused primary care, and home health—to expand its pharmacy business and improve patient affordability.
The company posted a net margin of 1.02%, an EBITDA margin of 2.55%, an Altman Z-Score of 0, and a Beneish M-Score of –2.43, indicating modest profitability and low risk of earnings manipulation.

Dec 5, 2025, 12:20 AM

Bloomberg

Humana reaffirms FY 2025 EPS guidance

HUM

Guidance Update

Humana senior management will meet with investors and analysts between December 1 and December 31, 2025, under a Regulation FD disclosure.
The Company reaffirmed FY 2025 GAAP EPS guidance of approximately $12.26 per diluted share and Adjusted EPS guidance of approximately $17.00, consistent with its November 5, 2025 press release.
The Adjusted EPS reconciliation includes amortization of identifiable intangibles of $0.42, put/call valuation adjustments of $3.81, value creation initiatives of $2.65, and a cumulative net tax impact of $(2.54).
Humana does not expect changes to its Adjusted EPS guidance, though its GAAP EPS guidance may be revised due to ongoing value creation and strategic initiatives.

Dec 1, 2025, 12:30 PM

8-K

Humana outlines AEP levers, retention and 2026 headwinds at Wolfe Conf

HUM

Humana is optimizing distribution by refining high-value channels, pulling back on co-op and regular marketing, and ending relationships with lower-quality brokers, including its largest call center, to enhance STARS and profitability.
Retention is tracking well with plan-to-plan switches materially lower year-over-year; full clarity won’t emerge until the final two weeks of AEP, after product repricing over the past two years had temporarily increased attrition.
The V28 coding update has transformed new-to-agent Medicare members from a loss-making segment to a profitable one by improving initial risk scores.
Humana anticipates a $3 billion+ revenue headwind in 2026 driven by STARS relief and other non-operating factors, which it plans to offset through disciplined investments, fixed-cost leverage, and intercompany PBM benefits via CenterWell.

Nov 19, 2025, 1:40 PM

Transcript

Humana discusses AEP season strategies at Wolfe Research Healthcare Conference

HUM

Guidance Update

Humana has pulled back and optimized co-op and regular marketing in certain areas during this Medicare Advantage open enrollment season, with further distribution refinements planned, while preserving existing commission structures to date.
The company is strategically refining its distribution mix—assessing channels by lifetime value, STARS ratings, Medicare complaints and onboarding performance—and has parted ways with lower-value brokers, including its largest call center, to “average up” distribution quality.
Retention remains strong but final results won’t be known until season’s end, as roughly one-third of enrollments occur in the last two weeks; early CMS data suggest improved retention and a material decline in plan-to-plan switching year over year.
Humana plans to report detailed fourth-quarter membership trends on its Q4 earnings call but may provide an interim update if necessary, following its proactive STARS ratings release earlier this year.
CFO Celeste Mellet flagged a $3 billion revenue headwind for 2026 from STARS relief and non-operating factors, and is evaluating investments, fixed-cost leverage and CenterWell pharmacy synergies to offset this impact.

Nov 19, 2025, 1:40 PM

Transcript

Humana outlines AEP strategy and membership growth outlook

HUM

Guidance Update

Humana is monitoring 2026 open enrollment, pulling back on co-op and digital marketing but holding commissions constant for now, while refining high-value distribution channels to optimize membership quality.
Distribution strategy: Humana has refined its channels, prioritizing brokers based on metrics like lifetime value, STARS, and complaints, and has ended relationships with its largest call center to improve membership profitability.
Humana’s product positioning remains in line to below peers in most of its top 25 markets, with membership growth broadly distributed across non-DSNP segments.
Facing a $3 billion revenue headwind in 2026, Humana is balancing investment plans and fixed-cost leverage opportunities, including intercompany revenue benefits to CenterWell from increased membership.
Humana expects 2026 coverage of GLP-1 therapies under CMS’s new demo, but implementation details, member impact, and premium implications remain unclear.

Nov 19, 2025, 1:40 PM

Transcript

Humana reports Q3 2025 earnings

HUM

Earnings

Guidance Update

Demand Weakening

Adjusted EPS was $3.24, beating consensus by 11% but down 22% year-over-year.
Revenues grew 11.4% to $32.65 billion, led by premiums up 9.9% to $30.7 billion and services revenues up 45.1% to $1.6 billion.
Net income declined 59.6% year-over-year to $194 million, while total medical membership fell 8.3% to approximately 15 million, with Medicare Advantage membership expected to decrease by about 425,000 in 2025.
The company reaffirmed 2025 adjusted EPS guidance of around $17, citing cost-control measures and a focus on Medicare business growth by 2028.

Nov 5, 2025, 7:59 PM

Bloomberg

Humana announces Q3 2025 results

HUM

Earnings

Guidance Update

M&A

Humana delivered solid Q3 performance and reaffirmed full-year 2025 adjusted EPS outlook of approximately $17.
Individual Medicare Advantage pretax margin target of at least 3% over time; new sales at the high end of expected AEP range with focus on maximizing customer lifetime value and retention.
Operational initiatives, including technology improvements to improve call accuracy and response times, expected to generate over $100 million in savings, and progress on selling non-core assets and acquiring The Villages Health.
Capital strategy: no additional share repurchases planned beyond Q2 buybacks, debt-to-cap ratio at 40.3%, and prudent capital deployment prioritizing small- to mid-sized provider M&A.

Nov 5, 2025, 1:00 PM

Transcript

Humana reports Q3 2025 results

HUM

Earnings

Guidance Update

M&A

Solid Q3 performance with results in line with expectations and reaffirmation of full-year adjusted EPS outlook of ~$17 for 2025
Medicare AEP new individual sales at the high end of expectations; management focusing on customer retention and lifetime value, with dynamic controls to manage growth and protect member experience
STARS update: Bonus year 2027 results disappointing but as planned; bonus year 2028 shows meaningful improvement, including 600,000 more care gaps closed, on track to return to top-quartile by 2028
Operational and capital actions: partnerships with Genpact and AI initiatives targeting >$100 M in savings; sale of non-core assets and planned acquisition of The Villages Health; debt-to-capital at 40.3% and no additional share repurchases in 2025
Financial trends: medical cost trends in line with expectations; invested an incremental $150 M in Q3 into transformation and clinical excellence

Nov 5, 2025, 1:00 PM

Transcript

Earnings Transcripts

Quarterly earnings call transcripts for HUMANA.

Q3 2025

Nov 5, 2025

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Q2 2025

Jul 30, 2025

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Q1 2025

Apr 30, 2025

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View All Transcripts

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HUMANA (HUM)

Analyst Earnings Quarterly Reports

Q3 2025

Q2 2025

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Executives

Jim Rechtin

Celeste Mellet

David Dintenfass

George Renaudin

Japan Mehta

Michelle O’Hara

Sanjay Shetty

Board Members

David Feinberg

Frank D’Amelio

Gordon Smith

John Garratt

Jorge Mesquita

Karen Katz

Kurt Hilzinger

Marcy Klevorn

Raquel Bono

Wayne Frederick

Analyst Coverage

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Ann Hynes

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Joshua Raskin

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Ryan Langston

Scott Fidel

Stephen Baxter

David Windley

Elizabeth Anderson

Kevin Fischbeck

Lance Wilkes

Michael Ha

Stephen Baxter

Benjamin Mayo

Dave Windley

Hua Ha

Jason Cassorla

Jason Kasarlov

Kevin Fishbach

Lisa Gill

Michael Hall

Michael Halloran

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